I had some questions about an earlier phone upgrade and stopped in. This was my first time meeting…read moreShamra. Shamra was wonderful! She explained everything to me in detail, answered all of my questions, and printed an itemized receipt for me. She was also very kind. Much appreciated!

My dad came here simply to swap out a phone case which didn't fit because it was a Galaxy phone…read morecase for a Apple phone. Aside from being greeted at the door, and despite the store not having any other patrons, neither of the two staff members were able to assist him in swapping out for a correct phone case. Edit: I realize I took what my dad shared at face value without considering how general frustration over his phone not working might have influenced him. Today, he went to an appointment and was treated well and had everything worked out. Thank you.

This afternoon I stopped by the Kill Devil Hills T-Mobile store for some help with an issue with my…read moreiphone. Both Tapanga Miller and Alexis Stackhouse assisted me with my problem. The were knowledgeable, professional, and efficient and promptly resolved my issues. I appreciate their help and the courteous manner in which they assisted me.

From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

When we were in Kitty Hawk in the outer banks and my phone died. I was still working and needed my…read morephone. I was in a dire situation. I found their store online and went over around 5:00pm. Jared was working that evening. He was amazing. He tried to get my phone working and determined it was dead. He went into my account and determined I had insurance. He filled out the forms and quickly got the approval for the replacement of the phone. My dead phone was an IPHONE 6s and he got me upgraded to a 7S. The phone showed up at 10:30 the next morning. They swapped my phone and downloaded my cloud back up. My phone was back in operations in less then 24 hours. Jared and the team at AT&T kitty hawk were life savers. Thanks you

My experience at the AT&T store was okay at first. Riley is currently in training, so I understand…read morethat he's still learning and may not have all the information yet. At the beginning, there was a lady on the phone who was very helpful and answered all of my questions. However, I came back just a second after leaving because I forgot to ask one more question. I politely asked Riley if he could call the lady back since it was just a quick question. Instead, he told me he couldn't because "she's going to get furious," then gave me a facepalm gesture and raised his voice at me and looks irritated I work in customer service myself, so I understand that stressful situations happen, but I don't think that kind of reaction was appropriate. Customers should still be treated respectfully, even during training. Based on how he reacted, I personally don't think he would be a good fit for that position if this is how he handles customer interactions.

oh, and we've since received our monthly bill. We told our salesman that we didn't want to change…read moreour plan and he verified that it would not change, but they did change it and now we have to fight with Verizon to return to our plan of choice. WHAT A MISTAKE TO GO TO THIS PLACE.

The Staff was very nice, and Kristen was very helpful and awesome! Highly recommend this Store!read more

I have used Nixon's for many of their services and they have never let me down. From the purchase…read moreof a phone and their page plus service, to helping me install a network and cameras at a local race track they have offered quality service each time and I would highly recommend them.

From the owner: We specialize in computer repair and IT contracts for small to mid size businesses. We also do home…read moretheater systems for new or existing homes. You can shop in store or online for all types of new and refurbished electronics. As well we have the best prices on cell phone plans around including cell phones, and mobile accessories.

Adri, the store manager, is always so kind and patient when I come in for help. She's always going…read morethe extra mile when it comes to me. I've also seen her do the same for other customers and acknowledges everyone that walks in even if she has a customer. While she's the only one working she's still sure to take her time and make sure all questions are answered before she moves on to the next conversation. She offers coloring pages to the children and candy is always on the counter for customers to snack on while they wait. She always takes the time to make sure there is absolutely nothing else she can help with and doesn't try to push more expensive things on anyone I've seen her work with, including myself.

From the owner: Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSAread more

We were considering using their service but cancelled before installation. They charged us $38.95…read moreto cancel, then sent it to collections. We never used their service and they did this..... AWFUL COMPANY

This is a horrible company, you should avoid using at all costs. I called 4 days late to disconnect…read moremy service and they charged me an entire month ($134) for service when I was not even there. I asked to talk to a manager multiple times and it took I think 5 phone calls and the manager could not even give me a discount. Horrible company. Never will use again and I was a loyal customer for 8 years.