Completely unreliable service. Canceling service has been exhausting! Trying to return equipment,…read morestore door says open Sunday 12-5pm, agent said it was open today (Sunday). It's 1:42pm right now. Lights are on, door is locked. Seems consistent with Spectrum quality

I wanted to turn in my cable box and service before the end of August. Our local Kitty Hawk, OBX…read moreSpectrum store is closed on the weekend of 8/24 & 8/25. I turned in my cable box and cancelled my service at the Kitty Hawk, OBX Spectrum store on the morning of 8/26. I asked if I was all closed out and no more billing? The Spectrum rep said oh no you need to pay $235.00 for the month of September (8/26-9/25). I said that is crazy, may I speak to the manager. The rep said she is not available. I said is she here? He said she is out back training a new employee. I said please go get her I'm not leaving without speaking to her. The irritated manager came out and said I will have to pay the final bill before 9/15. She said that Spektrum does not offer pro-rate refunds. I said I'm just one day late and the office was closed the past two days. She said there was nothing she could do and was unwilling or unable to make an escalation call for a waiver of the final bill. When I went home, I called a Spectrum HQ support number and spoke to a person, and they said the boss that could waive the final bill was out of the office and that she would send him an email with my request and reason. It appears that the only thing that happened was the bill went from $235.00 to $227.00. In conclusion, it appears that Charter/Spectrum's only game in town arrogance continues as demonstrated by providing an overpriced marginal product and poor customer service. Thank goodness there is now Ripple fiber.

Professional, neat and efficient. It is so refreshing to work with a company that has such a great…read morework ethic! Recommend to everyone!

From the owner: Soundwaves is an authorized DISH Satellite television Retailer specializing in Satellite television…read moreand Internet. We are your local choice for DISH service. We have served Kitty Hawk, NC since 2001 and are honored to be part of this local community. DISH is the best choice for value, technology and customer service. Call or stop by today.

I found Renter's Net a couple of years ago when I was unhappy with the internet service of the main…read morecable company on the OBX. I decided to give them a try and have been very happy with the service. We've had little trouble with our connections over the past couple of years. When our rental guests did have problems they were helped over the phone or a tech was sent out in a timely manner. Anytime I needed help or had questions about different services, it was easy to get Jennifer on the phone to answer my questions. What a breath of fresh air it is to have someone answer the phone right away without a long wait When I had a streaming issue with my old televisions not being smart tvs, they were able to find someone who went out and purchased the correct tvs and installed them as well.i wasn't able to get down to the obx to do it myself. What a relief to know that my rental property was going to be ready for my guests when they arrived! It's bittersweet that I just sold my rental property this month. I'm sure going to miss Renter's Net. Jennifer promised if they expand to Virginia Beach that she'd be sure to call me to let me know. I'll be their first customer.

If you have a rental house on the Outer Banks, or even if you live here and want someone else to…read moreconfigure and run your internet service, you cannot do any better than Renternet. I am an IT professional and when I am at my place here to do work on the house, I also need to be able to work remotely. They provide personal service, and are great at dealing with suppliers when the rare problem comes up. Jennifer has been great to work with. I have used this company for close to 15 years, and my only fear is that they will eventually sell the business to someone who will not care about their customers as much as they clearly do.

We have paid for Signature Service for over 3 years now and we still cannot pick up wifi 10 feet…read moreaway in another room. The cost of this service is outrageous compared to what we are getting for this price.

It's been a month and my cable is still not working properly. Three phone calls and my son still…read moredoesn't have cable in his room. Staff is horrible and they keep telling me the part is in the mail. Apparently the mail in Elizabeth city takes 20 + days. It is country, but I believe time warner cable is full of it. They definitely didn't have a problem mailing me a bill.

The absolute WORST service I have EVER had. That's MEDIACOM in a nutshell. The only GOOD thing I…read morecan say about them is that I got a free sandwich from a business because their computer shut down in the middle of the transaction. I asked "Mediacom?' ... she said "YUP" ....

Mediacrap is the worst ever company to get internet from. The service sucks. I pay for 1gb internet…read moreand lucky to get 400mb on any given day. It's usually less. DSL is better than this. Soon they will be gone for good from my house. This should be a crime to pay for this speed and not getting what you pay for and shoddy tech support. If you live in NE North Carolina, DONT get them.

I've had a few things done around the house by Adam at The Handy Caveman. He has power washed my…read morehouse- it's actually a beautiful white color again now! - he installed a ring camera on the front door and, most incredible of all, he made me a fabulous barn door for my office. I would highly recommend The Handy Caveman for your household needs- also his prices are very reasonable and he got back to me for all of my requests very quickly.

From the owner: At the Handy Caveman LLC We have over 25 years of experience. From home repairs and maintenance,…read morecustom woodworking, doorbell cameras, dryer vent cleanings, pressure washing services, caulking, replacing light fixtures and other minor electrical, drywall repairs, hanging of doors, trim, wall mount TVs, blinds, and so much more. (804) 715-1437

I started renting my place in Shiloh and decided to go with Mediacom. If only I could go back in…read moretime a change that situation. There wasn't a week that I didn't have a problem with their speed. I was taking a test online and got booted off the internet and failed the test. There was an entire 3 weeks that I didn't have internet and didn't reimbursed until I complained to someone's manager about it. Their service was under par to say the least and their maintenance people don't deserve any awards either. I finally gave up and canceled my service and went with Centurylink, it was hooked up in December and I have not had one problem since. The installer was polite and knowledgeable, severely different than what I was used to from Mediacom. I honestly can say there is no competition. Centurylink is the best choice for Camden/Shiloh location.

Calling it quits after 20+ years. They recently closed the domain I was using, forced me to change…read moreall my contacts and laboriously notify everyone in my list manually. Now they're trying to push some "plus" upgrade for another $5.99 per month and making the current service basically unusable. I can look at my inbox ONCE, reply to ONE message if I'm lucky before the screen freezes and I have to log in again, which takes forever if it works at all. Changed browsers, same thing. Today I tried to respond to an email, pasted the "to" address in the Compose box, and the address disappeared when I hit Send. Then it helpfully alerted me that there was no recipient specified, but again deleted the address after I typed it in manually. I had to shut down the computer and go to my phone just to complete this one short piece of correspondence. You'd think they would be embarrassed enough by this dismal performance to at least provide some support. But there's no longer anyone you can talk to by phone, and the chat is only open during business hours. After reading the other reviews here, I've concluded there's no hope of improvement so I'm out.

If I could give zero stars I would. Forbthe cost of it, it is not worth it. Anytime they work in my…read morearea at a neighbors house our internet goes down. Even if they are a mile or more away!! It is not reliable at all! Anytime we call they try and say that it is our personal equipment, but every time it ends up being on their end. And they always ask us multiple times if we have reset our equipment first. We have done this for over 6 years. We know the drill. We do what we can on our end first before we call and still get the run around. So not happy!!!

I don't even think it deserves a one star rating. My mother has this service and when I visit the…read moreinternet service begins it's usual throttle down at 11pm....just the time I want to play my games online. The online portion whirls and twirls when trying to access sites and it's just SLOW AS ...... you get the drift here. I thank goodness at home I'm on a fiberoptic and it puts cable to shame.

What a fantastic job Chris and his team did mounting our TV over the brick fireplace. They were on…read moretime, affordable and professional, even cleaned the TV screen! If you are shopping for a good installer, call Chris.

Chris did a great job! I wanted to see if a flat antenna could pull in some stations and if so,…read morehow to work the remotes. He was prompt, patient, and professional, and had my antenna up and working in short order. I am not tech savvy, but Chris was able to explain the "how to" and answer my " what if" concerns clearly. Chris is a kind and smart expert who inspired my confidence and did so quickly and at a reasonable price.