I gave them one start because there is no way to post a negative number of stars…read more CMC is a miserable company. The salesman said whatever he had to say to get the sale: CMC would take care of everything including calling 811 to get lines and cables marked, and that we would be without power for no more than four hours. This company forgot to call 811 to get the lines and cables marked, for about a month. When they finally got the lines marked, they still managed to cut the Spectrum cable. They installed the new electric panel and then told us we were responsible for the 3 inch gaps around it. That's not what we signed up for. Finally, they took care of this. The power was off about seven hours, not the four we were told. And then, after they installed the generator, they forgot to turn the gas back on. The generator, which was installed a week late, seems to work, but this installation has been a head-banging experience. Except for the salesman's visit, CMC never showed up on time, up to an hour late, without even the courtesy of a call. According to CMC staff, the longest delay was due to their inability to schedule properly. The supervisor, for example, was due to be here by 10AM, but he was late because he had to attend a service meeting until about 10AM. He got here almost at 11. We had adjusted our schedule around the appointment they had given us, and then had to cancel appointments in the afternoon because of his delay. This supervisor told my wife to read the instructions in the orange book CMC provided; we never got an orange book. We got no orange book, but an orange piece of paper that said to said to download the app and follow instructions to connect the generator to the internet. When they're getting paid over $13,000, they should be competent, professional and live up to their commitments. They might also be somewhat more helpful hooking this generator to the internet. I will never use CMC again except warranty work on the generator. Since Generac doesn't screen is franchisees very well, I won't use Generac again.

Very responsive. Super kind to my mom. Respectful of the property by wearing his mask and taking…read moreoff his shoes. My mom was very happy with the level of service and I would definitely call them again for any electrical needs. A plus!

I've used them a few times. They are excellent in service and really seem to care about the…read morecustomer. Something unique these days!

I used Lester's Plumbing based on a recommendation from my brother-in-law. I needed to replace the…read moremain shut off valve for the incoming water supply. Bret arrived right on time and made the repair very quickly. He made the repair in such a way that would make any future repairs to that valve or pressure regulator valve much easier. I could not be happier with the outcome and highly recommend them. Also, the price charged was exactly what they had estimated and was very reasonable.

I've had multiple experiences with this company over the last 4+ years. It started off well, until…read morethe problems started adding up. A whole new HVAC unit was installed in my attic by this company, they stepped off the rafters and put a hole in my ceiling. Okay, no big deal, but they fought us and tried to blame us for the hole. They ended up fixing it- thanks. Issue after issue with this NEW system. Replaced the mother board, flushed the system multiple times ($$$!!!) and nothing fixed it. Got a new company out- and they quickly assessed the problem- the thermostat wasn't talking to the system, so a $200 fix and the system is working. Next issue a bit later, the system stops working again. Come to find out there was never a secondary drain shut off installed, a new drip pan was not installed, it was caulked where there were cracks!! So as it filled with water, water leaked down two stories to the main floor and we have water issues on the main floor. They also didnt install the only PVC drain properly. They propped it up so it was higher than the lowest point so water would never drain out of it anyways. ABS has royally screwed us over. I will never work with them again. I highly recommend you think twice before you do, as well.

This is the worst company to go if you are looking for honesty and customer service. Adam has…read moreconsistently lied to us. What kind of business owner leaves the country for over a month without someone covering for them??? We made the mistake of referring him multiple times to friends and family. You would think that he would definitely take care of us, but it's the opposite. We have caught him in multiple lies. We purchased a whole new unit approximately 4 months ago. This summer the unit broke down and we were out of air conditioner in 90 degrees weather for 2 weeks. We had to move out during this time due to the extreme heat. Now this month it's broken down again and we don't have any air conditioning or heat for the last 5 days. We made the mistake of buying a service contract with Adam which is worthless. Don't let this happen to you. Run!! I will be filing a compliant with the licensing board.

Jack McManus has been our sole Heating & AC provider and repairmen for over 30 years. During this…read moretime they have provided no less than excellent service. I highly recommend.

This company is awesome. We called Saturday, our A.C. was out. Adam came over, had to pick up a…read moremotor on Sunday and came back and fixed our A.C.. Very highly recommend them.

We just switched to this company and I cannot day enough good things about them! We recently had a…read moregas leak discovered in the walls of our house! The gas company told us we were looking at demolition of several walls to locate the leak. Upon a recommendation, we called C.G. Mitchell Heating and Air. They trouble-shooted our problem and decided to rerun a brand new gas line. Not only did it save our walls, but it cut our cost tremendously. They were so nice, professional, honest, and efficient! They had everything completed in a day for us. They even found a place where our former company who installed our new system didn't seal an area in our attic. Our bills have been so high and we could never figure out why. And this company is going to seal it for us and likely cut our heating and cooling bills. They will be our company moving forward. I can't say enough good things about them. I highly recommend!

I give NC EXPRESS 5 Stars! Cameron came out to my home…read moretoday, after my A/C Heat pump had recently froze outside. He was Very friendly, & professional. Appointment made promptly, & he arrived on time. He was able to explain the problem thoroughly & gave me different options & quotes in fixing the unit vs. replacing it with a new unit. Answered all questions & just an overall nice Guy! Give them a call if u need A/C or heating services J Robinson

Absolutely nothing was wrong with our unit! They finessed us out of thousands. I wish I had known…read morethis before spending the last of our savings. Please do not use these people. They're a scam.

We had a new HVAC system and furnace installed in our split-level home between late January and…read moreearly March. Initially, Alex appeared knowledgeable and invested a great deal of time and effort into the installation, which we appreciated. However, we have experienced ongoing issues that have not been resolved. Our home naturally has temperature differences between the basement and upper levels, and while the heating function managed this reasonably well in colder weather, the air conditioning has not. There is now roughly a 10-degree temperature difference between floors, with the lower level significantly colder than the upper level. Despite installing a two-zone system setup, the layout does not appear to be functioning properly for our home. In addition, we reported a noise issue early on. Alex recommended special air vents to resolve it, but these were never ordered or provided. We also purchased a maintenance agreement that includes two yearly service visits. Starting March 3, we made repeated attempts--over 30 phone calls, 30 text messages, and several emails--to schedule our spring service and address these concerns. We have not received a single response. At this point, we are extremely frustrated and concerned. The system does not appear to be properly completed or functioning as intended, and the complete lack of communication is unacceptable. We are left questioning whether Alex has the expertise to finish the job or stands behind the work that was performed. We would strongly advise others to consider these issues carefully before moving forward Still hoping Alex will reach out. Though it doesn't seem likely

Replaced my AC unit a few years ago, has been non-stop issues since, first a duct was leaking a ton…read moreof air, they Jerry rigged the junction box. Have gone through several issues, with capacitors going out, and low freon. I had them add a multi-zone system and while they did add a separate zone for the 3rd floor and the second floor, they didn't put a damper on th return lines, so the second floor was pulling much hotter air from the 3rd floor and taking FOREVER to cool and was running 19-20 hours a day. And while I will say the first few times he came right out and fixed the issue. Well a few weeks ago(hottest day of the year this far AC went out again, called, left VM, texted, no-response. Today was the kicker, even though the unit was new it never seemed to cool quickly, undersized maybe? Poor insulation in the house? Nope, while doing some blow in attic insulation I discovered one of the main 12" supply lines was TOTALLY disconnected and had been for awhile, not only was it busy cooling the attic, it had blown ALL the insulation away from the ceiling of the master bedroom in an area about 6ftx3ft. So for the last several years Ive spent $100s of dollars heating and cooling my attic. Tried to contact him... Crickets.

"Appointment" window was 10-2. Called at 2:17 to say no one has shown up. Told that the…read moreelectrician is not answering his phone and I would get a call back. Currently 2:52. No call back. Zero stars.

Tidal Electrical Services has been wonderful to work with. We were having a major electrical issue…read moreand Jonathan arrived to get it figured out. He would not give up until he had it figured out, treating us like we were family. The next day when we had some remaining issues he was right there again got it figured out quickly and efficiently. I cannot say enough positive things about this companies work ethic and dedication.