My husband and I are so excited we came upon South Bay Veterinary Care. We thought we were only going to come here for our pet travel needs as they are very adept at what is needed to take your pets out of the country. However, after our initial set up and our appointment today with our three pups, we think we found our new vet care. From the front desk to the appointment with the doctor, the administrative work and the cost, we are very impressed. I was a little nervous because the woman I had spoken to on the phone wasn't there today and pet travel can be very tedious with the paperwork. One little mistake can cause you not to be able to travel. The front desk person punched in our information and everything was there in the computer with detailed information and ready to go with what was needed for each dog for their visit today. We are back in 21 days for a follow up and then again for our final travel health update in late August. What was making me very anxious with traveling with three dogs out of the country has my mind at ease because of their expertise. The doctor is very knowledgeable, walking us through every step and took great care of our pups. I would highly recommend this establishment if you love your fur babies as much as I love mine read more

South Bay Veterinary Care - Lobby/ check-in desk - Veterinarians Near Me - Gardena, California

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No stars. Don't bring you pet here. they nickel and dime you for every cent you have. i have been coming to south bay vet for years but no more. I will name the staff too...Gina is rude, madison so unfriendly and uncaring, dr. miyashiro, well i don't know what to say about her. she never even talked to me personally. if my dog needed a bigger cone because the original was too small, why is it they "sold" me a new one rather than give me one that fits? why does dr. miyashiro tell pet owners "i don't have much time, i have to go to a meeting"? she may not realize but i know several people that go there out of convenience and isn't it crazy she uses that same line on everone????????? whatever is all i can say. i found a vet that has 4.9 starts (IN GARDENA TOO) rather than south bay who's rating is only 3.5. read more

Was able to come in on a Sunday which is unusual. Have been coming here for at least 15 years and have confidence that she will be well taken care of. read more

They are very caring and explain things well. My dog hates coming but the dr and staff are able to do what they need to and make it as good as possible for him. read more

Super friendly staff and very clean clinic! Transparent with costs upfront which is always appreciated!

Very helpful on answering all of your questions and knows what to do right away. I would recommend them to every one of my friends.

I was disappointed with my experience. The wait times were extremely long and the service felt rushed. I didn't feel much compassion or attentiveness toward my pet, and the visit ended up feeling more focused on costs than on care. read more

I had an appointment at 2:30 and wasn't seen until 3pm. The lobby only had 4 chairs and staff weren't too welcoming. Once inside the room, I had to wait another 30 minutes. The room was dirty and floor was sticky. The vet came in and barely touched my dog. Yes he is anxious but she didn't make effort to get to know him. I mentioned a small lump in his thigh and she pinched it a bit and said to monitor it and if it grew bigger than a penny to come back. When asked how big it currently was she said "it's the size of a penny." She said she was going to write a plan and be back to explain the next step. She never came back. Instead she sent a nurse and he went over invoice which included a vaccination that was not only not mentioned, but my dog already had and was on file. When I told him about that he asked to see my documents again (after I emailed weeks in advance, luckily I had them on me) and apologized for mistake. The invoice also did not include the $28 deposit that was paid and explained would go towards exam fee. He corrected that too and added heartworm test. I agreed and he took my dog to the back. I waited in lobby for 5-10 minutes and my dog came back with his left front paw bandaged. I was told "it was bleeding a lot so we wrapped it. You can take it off once you get home." I asked for simparica trio which was the whole reason for wellness exam and I was told they don't offer that. I was upset because I had called and was told they did have it which is the only reason I picked this clinic. I was then told they have it online and could order it via their website or get a written prescription but it was going to be a wait. I said no thank you and paid. I got no flea treatment and no answers over a concern I had. I got home and took off bandage and it was full of blood. I received email simply stating his heartworm test was negative but not in professional format. I'm used to seeing numbers and test name, but only got a sentence. Nurses were nice and vet was nice but rushing. I'm not dismissing their knowledge, but this veterinary clinic was not for me. read more

The front desk and make sure they don't skip your appointment and jump to someone else.

Brought our newly adopted dog from the shelter here for a routine checkup office visit. Also to inquire about some redness on her skin. 3 visits later. 750$ later no office visits were waved. I was told repeatedly my dog has fleas. She does not have fleas. I suggest looking for a new veterinarian. I will be doing that today. In addition to this review. How is this not the same problem. When they gave the EXACT SAME treatment. read more

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I have been taking my two cats for 4 years since they were kittens and this team has always been accommodating and very helpful. They remind me of any upcoming health maintenance items in a timely manner. I trust the vet and her team with my cats. As for pricing- it is on the pricier side but if you can afford it I would come here. read more

Don't take your pet here! I toke my dog here for a ear infection and hematoma the doctor suggested that I give her a ear drain instead of surgery because she felt as if it was "more effective" little did I know she was actually taking me the longer and more expensive route. When I went in for her 4th check up the doctor at first said everything look good but once I started to ask a few questions about her ears due to the fact they gave me less medicine than needed, they toke her back to the back and came back with another bill and said she needs more medicine. So I began asking more questions on how did she go from looking perfectly fine to she needs medicine within 10 minutes, and once I started asking the staff first acted like they didn't understand then began ti become upset. THEY DONT CARE ABOUT YOUR PETS HERE AND TAKE U DOWN THE LONGEST MOST FINANCIALLY DRAINING ROUTE THEY CAN! read more

Started here in 2016. Things were good until 2020. Many changes (hours, customer service, communication) slowly and IMO have gone downhill... Recently had a visit for a new pet, was promised an update, never came. I know things get busy, so I called for the update and was promised a follow up, never came. I called the next day, same promise, same result. So I emailed to make the request and express my disappointment. Received a response from the doctor with the response. It should have been left at that, but the front desk decided to try and get a little dig in with an unnecessary response and mention the timeframe. Best customer service is to acknowledge that you gave no timeframe and left me hanging twice! No need to have a comeback because you decided to take it personal. I recommend the doctor; but because of the front desk person, I don't recommend the practice. read more

I took my Pitbull for some X-rays and checkup. The staff was so helpful, patient and friendly. Parking lot kind of sucks when they are really busy because it's small but overall I had a good experience with their office. The prices are also very reasonable and better than Banfield. read more

Recently, I had to put my dog to sleep. When I brought my dog into the office for the evaluation, the doctor came in and took one look at my dog, and just loved my dog and let us know it was time. The care, the concern, the amount of time they gave us to spend with my dog before they put her to sleep was so wonderful. The way they let us stay in the room when they put her to sleep so gently, and allowed us as much time as we wanted to say good bye after she was gone, was truly appreciated. They even sent us a card where each staff person hand wrote a note to us, that was just the sweetest thing, I truly appreciate how loving and caring they are at this location. They are the best! I will never go to another vet. They are my new vet family. read more

I took my dog here for chronic diarrhea. He had lost 20 lbs. They examined him which took 10 minutes. Charged me $285.00 for a blood panel that i priced at another vet for $140.00, charged me $100.00 for a WORMER which i priced at $22.00. I told them my dog had been wormed the day before and i got no medication for diarrhea. Im waiting for the blood results and was told that an ultra sound might be needed at an alarming $550.00. I priced the uktra sound for $300.00 at 2 other vets. I feel like ive been taken advantage of and not given diarrhea medication. It is unconsionable to charge almost double what the industry charges. That is called being ripped off. read more

I am the rescue director for The Forgotten Dog Foundation, a well established dog rescue here in Los Angeles. I have been in rescue for almost 13 years now and have lived in Torrance my whole life. Since our rescue is mainly based in Santa Monica, we usually use vets in that area, but since I am in the South Bay and take in a bulk of our rescue dogs, I have been searching for a reputable vet here that also gives us a rescue discount. This year has been extremely hard on rescues, because vets are very busy nowadays, we can't always get dogs in right away and when we do we are usually charged a "new walk in" fee. I recently rescued a little maltipoo that was dumped at the shelter in horrible condition and I could see she had a horrible skin and ear infection. There wasn't one vet, including our regular vets, that could get her in right away. The earliest appointment was 6 days away. I didn't want her suffering in discomfort, so I took a chance and googled "South Bay Vets," and low and behold I found South Bay Veterinary Care. I called them expecting that they could not offer a rescue discount, but they did! I then expected to not be able to get in till at least a few days, and they got me in the next day. At our appointment, I was greeted in such a friendly way by a tech who was very caring with my rescue pup. She even saw that I was fanning myself from the heat while I waited in my car and brought me a water bottle which I thought was so kind. The vet calls you from inside while you wait in your car (because of Covid) and goes over everything. I have been to many vets over the years, and I have to say that Dr. Miyashiro is VERY thorough. I know this because I brought in my rescue pup's file of all her records and procedures she has had done, and I could tell that the doctor looked over everything in that file and had a good idea of her history. She was never pushy with having anything done and made very good suggestions. They brought my rescue pup out and she was happy and wagging her tail which means they treated her very well in there. They even did a complimentary nail trim and gave me a complimentary dose of flea meds for her. What vet does that nowadays? The prices were very good compared to other vets I have been to and even without a rescue discount I can see that they offer very good pricing. I am so happy I found South Bay Veterinary Care and will be bringing all my pups here, including my own! Thank you Dr. Miyashiro and staff! You guys are all so amazing! read more

South Bay Veterinary Care - Blossom, the rescue pup I brought in who was dumped at the shelter in horrible condition. - Veterinarians Near Me - Gardena, California

TL:DR - THEY NEED TO DO BETTER ON THE BASICS. This overdue review is for my Grandma's dog that was receiving an anesthetic dental procedure. Prior to her procedure day, I had not had any contact with this hospital so I wasn't aware of how they run their operations, otherwise, we would have RAN FAR AWAY. At drop off, they have my grandma sign routine pre-anesthetic paperwork. But this is where things start not adding up. The receptionist tells my grandma that the pre-anesthetic blood test (that she already paid $100 for) that they completed last week is now an additional $10. Did they run different parameters between now and then? No. They would have needed to draw new blood and run a new test. Then, why should she have to pay more money? "Oh, but we won't charge you the $10." Then why even tell her that she owes more money for something that you're not doing more work for?? SMH. I ask the receptionist what type of anesthetic they will be using. She tells me "Oh, they use the gas". Umm, sorta but no, they don't just use the gas. She then goes into the back to ask, and comes back with the real answer. Medically, always know the real answer before blurting something out. She says, "You must be in the medical field?" I just told her I was a tech. What I didn't tell her is that I've been in the veterinary field for over a decade in general, emergency and speciality practices. I've worked for and consulted in many veterinary practices. As veterinary professionals, it can be an extremely difficult, challenging career with invisible pressures that weigh on us heavily. Unlike our human medicine counterparts, we're taught to give up everything - donate (meaning without pay or reimbursement) all our time, our resources, our energy. If we don't give our clients boundaries, then work burn out can easily happen. I am not sure if burn out is the cause of the lack of care and detail at this facility but I hope they can improve. We were asked if our dog was fasted overnight, she was weighed, then taken into their ward. We were informed that we would be called when her procedure was over and she was in recovery. At that time, we would be given a time to pick her up. So I took my nervous grandma home while we waited for a call. After 12pm, each hour that passed, my grandmother got more and more nervous. She'd ask me each hour if I received a call from the hospital. I'd tell her that that may have had to bump her procedure to later or that there may have been an emergency or other procedures prior to her dog's. But 3pm rolled around and we still hadn't received a call. So to assuage her fears, I called the hospital. The same receptionist answered the phone, informing us that we could come just before 5pm. No explanation as to why they hadn't called us earlier. But we headed in at 445pm and no one was at their front desk. Another woman came in about five minutes after us and when the receptionist finally appeared, the other woman was helped before us. Not a big deal but a simple one way camera would help security and inform the staff in the back that there are clients in the front. Most laypeople don't understand the invoicing on a veterinary bill. They just receive a huge bill and have to pay for it. Especially on an anesthetic procedure, it's helpful for any clinic to go over the breakdown of what they are paying for. Especially if you have time for it and you only have ONE client in your waiting room. Maybe they told my grandma at her consultation. But no one did, so I explained it item by item to my grandma and saw that they did dental radiographs. The tech, Madison (I think), came out to discharge my grandma's dog. Her dog was clearly still woozy. There were no explicit post-anesthetic discharge instructions given. No written instructions. Just a packet of Clavamox (a broad spectrum antibiotic) with verbal instructions to give a tablet twice a day. I had asked Madison if someone was going to show us the radiographs that were taken. All I got back was "Oh, they look good." Yeah but how would we know if you actually took them, if we never see them?? She didn't like that I pressed her for them. I asked that if no one was going to show them to me, that they be emailed to us. Madison finally agreed then tried to walk away without asking us for my email. Really?? Had I not been there with my almost 90 year old grandma, she would have not known the importance of making sure her still woozy dog shouldn't be jumping and possibly injuring herself. Or not to double feed her because she was fasted earlier. Or the importance of finishing her antibiotics and keeping the tablets in the foil package. Or what to do if she has any vomiting or diarrhea or bloody stools. All simple (but not all common knowledge) instructions that could've been on a handout. Their lack of simple, kind, caring, necessary communication sadly makes this vet one you should avoid. read more

My 9 week pup was diagnosed with parvo from a urgent care clinic. They practically wanted 4,600 to treat and that was a "estimate". I was so upset crying thinking is this end? That's almost like 2 House payments for me. I couldn't give up so I started to Yelp around my area and SBVC came up.I called and they squeezed us in that same day long story short they saved our fur baby,without leaving me with a worry on how am I a going to afford this.The staff was caring and informative and so was Dr. Miyashiro. I found our forever vet and i will be telling everyone I know where to go. read more

South Bay Veterinary Care - Home sweet home - Veterinarians Near Me - Gardena, California

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Worst customer service period. If they say they'll call you or contact you in any way, don't expect them to. Don't even bother leaving voicemails. I placed an reorder for my dog's bladder medication then had to call them back 3 times over the next couple of weeks because I never heard back. Only to be told the third time that my dog's sensitive to the medication when they could've told me that the first time I called and my dog could have stopped urinating blood weeks earlier. Another time my dog broke her leg and was limping around so I took her to this place and said that my dog broke her leg. I drop her off, no call back. Later in the day I call them asking why they haven't called me then they responded defiantly saying they did. They did not. I go back to pick up my dog and they charged me a few hundred dollars just to tell me that my dog broke her leg and would need to get surgery elsewhere. I paid a lot of money for them to tell me what took me 10 mins of unprofessional observation. Only to have them give me zero solutions and tell me to go elsewhere. They're very disorganized and have poor communication. The people who pick up the phone are unfit of working in client facing jobs. I'm not one to trouble people in customer service. I politely asked if they can expedite the medications and to call me if they have any updates, only to be told that they emailed me and it was my fault I never received the email. They never emailed me, just how they never called me back the previous visit. Do yourself a favor and save some headaches by going elsewhere. read more

I have been consistently disappointed in the staff at South Bay Veterinary, this is the third time I've brought in my cats for specific services and been told that they weren't performed. My cats have had issues expressing their own anal glands their entire lives, and as they are littermates and both suffer from it, my previous vet assumed it's a genetic issue. It seems that the vet at South Bay Vet refuses to believe us despite having access to all of our pets vet records from our pervious clinic. I understand that my cats can be difficult, after the first refusal of service, it was recommended that I put the female on gabapenten in order to sedate her and I had to take her back on a separate trip and I thought that was fair enough. The second time I was refused service, I assumed that I had administered the medication wrong or the appointment was too late in the day and the medication had worn off. The third time and I get the feeling that your technicians just don't know how to do their job and that my vet refuses to believe that our cats have a unusual, but not unheard of, medical condition. My previous vet clinic had no issues expressing the cats without drugs, and when they did have an issue the vet knew enough to invite me to the back to help since I can help keep them calm. This clinic has not worked with me at all to perform these needed services, instead opting to flat out refuse service and force me to come in another time and drug my cat another time. I don't enjoy taking the cats into the vet every few months to be expressed, I don't enjoy drugging my cat to keep them calm, I don't enjoy having to spend extra $40 per cat or so every visit to express them, but I know that if this doesn't get done my cats suffer and will get impacted. Even coming home last night I saw signs of a full anal gland, with the female over grooming her anus and the male chasing his tail. I am very disappointed, and will be in contact with your staff to gather my documents so that I can find a new clinic and will have to recommend my old clinic to stop referring customers to South Bay Veterinary Care. EDIT: The vet's response is making it sound like I was disrespectful about her staff's safety, even though I literally told her that while I think it's ridiculous, I had to respect her decision and paid for my services and left. I was not in any way disrespectful to her or to the consideration of her staff's safety, I just think that a vet clinic ought to be prepared to handle a nervous cat that might try and claw, especially one that is on gabapenten. read more

I bring my daughter, Harley, to this location. Thus far, I am very pleased. I am very involved in anything that is Harley related, and I want to make sure she gets good service and care. I researched vets shortly after I adopted her and decided to bring her in. I hope to keep bringing her to this location, as she doesn't seem stressed out or upset after leaving. Also, I feel that I can relay any questions or concerns, and they are acknowledged and answered. Because of Harley's diagnosis, I need someone that will not disregard or play down my concerns, so this attentiveness is very much appreciated. I recommend you make an appointment. I am tech savvy, and I dislike talking on the phone, so I appreciate their electronic communication. They send you emails to confirm your appointment, which I think is a great tool. After Harley received her last shot, the office emailed me to check in on how she was doing. I was so happy! Harley means the world to me, so anybody that cares about Harley has a good mark in my book. Again, electronic communication is great- it's quick and non-intrusive. I am one of those cat mom's that personificates human emotions and facial expressions onto animals, and Harley is no exception. I monitor her behavior and facial expressions (yes, she has them) immediately after in the car and when we get home. If Harley is happy, then I am happy. Thank you for caring about my daughter, Harley. read more

South Bay Veterinary Care - Harley's first vet appointment. Look at my beautiful girl... - Veterinarians Near Me - Gardena, California

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OMG! Excellent service, I am very happy with this NEW MANAGEMENT Team, my Pomeranian Tati is never happy to go to the Vets, I was very pleased with her response to the Dr. And staff. She LOVED the staff as much as I did! THANK YOU South Bay Vet. Care Sylvia Franco read more

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Professional and courteous staff. Will definitely recommend to others. I found them on google maps and I'm not disappointed at all. I think I found my official veterinarian. read more

I have been bringing my 1yr old pup since I first got her (~8 months ago) and this clinic has been so good to her and myself. They are very flexible and accommodating, and constantly checking in with how she is doing for every time she gets a vaccination. I am able to schedule appointments easily via phone call or email, and response time is within the hour when via email (if not almost instantly). The only thing that I wish was done differently was the way my pup is being seen - they are still practicing strict COVID restrictions and so you have to wait in your car during your visit. I personally would like to go in the room with my pup to be with her as she's being examined, etc etc. I totally understand the COVID precautions regardless. Thank you South Bay Vet! read more

Expensive!!! Overpriced procedures, hardly any consideration for the potentially unnecessary charges or the fact that someone might not be able to pay. I recommend you go elsewhere. I paid for radiology and alleged expedited resutls of at least an hour well i never got the response as to what professionally was concluded. My dog passed by herself in their facility and i cant even verify any of the procedures or that they actually did anything to save her life other than alleged pain medication. I was told she passed early morning but it could have easily happened prior to that and additional charges. So in the end i have a broken heart too much uncertainty and 1000.00 dollars without an itemized detailed bill. Techs are amiable. read more

South Bay Veterinary Care - Back entrance - Veterinarians Near Me - Gardena, California

I tried giving this vet a try, seeing that my dog needed to see a vet asap. I tried 3 other locations but all of them had too far out appts and South Bay Vet Care was the only vet with an early appt (after their service , now I see why). My biggest complaint is their lack of urgency. Like many I read the Yelp reviews, but still gave them the benefit of the doubt and like one Yelp review said "If they say they'll call you or contact you in any way, don't expect them to". And literally the exact same thing happens to me. It's urgent, you should not have to follow up phone call after phone call for lab work and results. They should at least give you a call to update you. You never get to speak to the vet, the receptionist is the person who plays "telephone " and places you on hold while they check in with the vet. Raquel (the receptionist) was very helpful and understanding and was very consolidating while I cried to express my frustration and service with this vet. I took my dog Thu 2/23 and I followed up Sat, Sun, and Mon and no results. I was left to pay more money and take my dog to another vet after I had already paid $600 at South Bay Vet Care, all for nothing. I filed a claims with my bank to get my money back on Monday 2/27, because I felt robbed. No results, I'm playing telephone and no answers from the vet and "surprisingly" the Vet called me Tuesday 2/28 for for the lab results. I call BS! You only called because I filled a claims , hadn't I done so, I probably wouldn't of heard from them at all. So please TAKE YOUR PET ELSEWHERE! Their sense of urgency is garbage. $600 for nothing. My baby is now eating and is in puppy heaven! No stars for this place!! read more

Dr. Nishiyama and her staff are very nice and my 13 year old cat had great care for many years although my cat did not enjoy his hospital visits, he just disliked ALL vets, haha. I would recommend her and her staff to anyone looking for a kind and compassionate vet for their pets. My cat had to be put down last week at a different hospital closer to where I live now because he could not fight the tumor in his body any longer. Unfortunately she and her staff were not in on Tuesday, a regular business day except for last week when they were out. That situation was stressful for us and we were sad as I wanted her or one of her staff to administer his last shot, but I'll always remember how she would call and ask how he was doing and to see if we needed their help with anything. I'm planning to get two new kittens soon and although I will probably be taking my new kittens to the new vet hospital closer to me (unless I dislike the new one), I'll always appreciate and remember Dr. Nishiyama and her kind staff. Arigatoo, Dr. Nishiyama! Thank you for the nice sympathy card from you and your staff! read more

I took my stray cat, Cali, here for the first time. She had been living in my backyard for over 10 yrs so when I noticed that one of her cheeks had an abcess on it I had to have it checked out because it looked really bad. I read the reviews about this place on Yelp and so decided to bring her here. I'm so glad I did because they were amazing. Madison, the vet tech, was so helpful in answering all my questions. Dr. Miyashiro was also professional and caring. The Dr. who did her teeth was also amazing. They even had her overnight a few days free of charge which was so awesome because it gave me more time to set up my guest room for Cali's new home during her recovery. They recommended that she stay indoors now which Cali has definitely seemed to enjoy. She has been doing awesome and I'm so glad I found the perfect Vet to take care of all her needs. The prices were reasonable and the service was excellent. Thank you so much SBVC for making my kitty better. read more

South Bay Veterinary Care - Cali luving her new bed - Veterinarians Near Me - Gardena, California

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Overpriced and poor vet service. We went in for a cat vomiting and not eating. Pro: open on Sundays, nice front office staff. Saw us right away. Con: 1. Overpriced, their upcharge on simple services (xrays, bloodwork) is 1.5-2.5 x higher than other vets. The fact that we were the only ones there was a telling sign. 2. Vet: Dr. Miyashiro was abrupt, impatient and did not provide basic medical information. She examined my sick pet for 10 mins behind closed doors. Came out recommending "diagnostics" of over $600. Xrays were $279 with additional fees. She never once told me my pets temperature or vitals. I didn't witness what kind of exam was performed or how she interacted with him. When asked for notes for the appointment (which we did get partial treatment) we were told they would be emailed to us, and 3 hours later the clinic is closed and unsurprisingly we haven't received anything. 3. Vet tech: When I asked if he was eligible for antibiotics the vet tech parroted that they won't prescribe those without the diagnostics. When asked for more information she wouldn't say. The front office girl was kind but had to ask them where the fluids or medicine had been injected. She tried to refer access veterinary who had questionable reviews as well. 4. Office is very dated (80's decor) and grungy. The parking lot is easy to miss and you have to make a sharp right to get in (you can even see where people have hit the building). Overall: would not have recommended. Given that it was an emergency I had not choice but wish I would've gone elsewhere. I didn't share with them but having worked in healthcare you know the basic standards of care and this place was not it. Believe the reviews and find a reputable place. read more

Kind and caring staff. I had to put my beloved dog Lucky down in early July. The staff was kind and sympathetic. I was in the room before, during and after the procedure. They didn't rush me and gave me time alone with Lucky before and after. I choose to have him cremated (a service they provide) and to purchase his paw print, they even sent me a condolence card that they all signed. Thank you South Bay Veterinary Care for making one of the most difficult days a little easier. read more

Super quick and affordable. No hidden costs doctos will are super realistic and reasonable

DONT WASTE YOUR TIME OR MONEY HERE I REPEAT DON'T DO IT ONLY CARES ABOUT MONEY, In case my story is too long to read, pay attention to the complaints you will see more consistency than the good reviews, I promise. The good ones are probably being paid to write them. I guess the 1 star could go to the friendly representative because that is the only one who seemed to act with professionalism. However the doctor Dr. Miyashiro was not so professional. I remember her calling me while waiting on queenie's (my dog) initial exam. the provider determined from the symptoms i provided her with and the behavior of my dog it was pyometra, that was great...this is the part where the nightmare started for me. She then goes on to tell me that we needed to perform xrays and blood tests, to determine and she would possibly need to be rushed into surgery. Now because the strange way my dog was behaving I wanted to do anything to help her, she seemed to be in so much discomfort. I never considered asking who will do the surgery I thought the Vet would be able to start after determining what she had. I was told i would be charged 550$ for stat results of xray and blood work. 5-6 hours later after repeated calls checking the status of my dog and her results I was finally called by the vet who stated the tests she performed didn't read clearly if it was pyometra or not because no swollen uterus and her blood work appeared normal but it was not ruled out. She then began to refer me to Access Hospital, the most expensive Animal Hospital ever for ultrasound and further findings. Ultrasound was 600$ more dollars and the surgery could cost me between 3500-6000 dollars where she wanted to refer me!!! get this, I called Access who wanted to charge me to re-evaluate my dog. I WAS LIVID!!!! Why had my dog waited so many hours to be referred to be checked again if i just paid all this money to get no determination of the cause of my dogs issues. My dog was lethargic and not eating. Then when i called back to get my dog's records to try and go to another local animal hospital, the rep began trying to deter me and state she would have to get approval which may take several days to send MY dog's records to another hospital because that is not where they referred me. This vet knew the entire time she did not have the tools to help my dog but wanted a piece of the income pie. She did not care that she was dying, she did not care if her care was delayed she just wanted our money. they called me possibly 1-3 days later to follow up and once they realized i did not go with their recommendation they stopped calling. Not even concerned if my dog had lived. FYI she did live because i Found a vet that actually were pet lovers in Van Nuys. The doctor there was able to determine in one hour what my dog had, even did new X-rays for free. Never even looked at The South bay Vet's recommendation for ultra sound and a blood test that costed more money. The provider returned my call regarding a complaint and was very rude and had the "doctor's always right attitude" and told me she was confident the board would support her recommendations and see nothing wrong with what she did. DO YOURSELF A FAVOR AND SAVE TIME AND MONEY DON'T UTILIZE THEIR SERVICES FOR ANY EMERGENCY THEY'RE NOT EQUIPPED. There is a lovely Dr. Oh in Van Nuys who your pet will be in much better hands with. read more

South Bay Veterinary Care - the dog in the picture doesn't even look happy! - Veterinarians Near Me - Gardena, California

Excellent, friendly and knowledgeable staff. I felt welcomed and listened to. They even offer you coffee and water lol but seriously this is a great vet. They treated my little kitty great, like family . I will bring him again! read more

South Bay Veterinary Care - Veterinarians Near Me - Gardena, California

Extremely overpriced. Almost as if it's a high end boutique vet. Just for a checkup you are looking at several hundreds of dollars. You can receive the same care / medicines in LA at reputable low cost vets or non profit organizations. The stars i am leaving are for the staff who are all friendly and helpful. I just wish you didn't have to pay and arm and a leg to step in the door. read more

Both our cats have been under the care of this veterinary clinic for years - the doctor and staff here are most kind and caring and they do an excellent job. Routine checks are easy, but today I know we have a problem with cat's health and understand that veterinary care can be costly, but that's true for all veterinary facilities. Hope our girl will be better soon! Highly recommend this vet if you are looking. read more

Update. Your head technician who is a older lady with dark hair and glasses did hold my phone for collateral. All I wanted was to go outside and discuss the options your noble and trusting staff had presented to us. The older dark haired lady with glasses said curtly and rudely "YOUR NOT GONNA LEAVE THE CAT HERE" I said what is it going to take for you to trust I am coming back. Leave my phone ? I honestly didnt think she was going to actually take it but she did . Whatever discount you offered me was a insult compared to the manner in which you handled my case. Lastly, where was this cat when I came back into the room with a decision? On the floor like trash . No where near the blanket that was on the table for him . Thanks Dont try to throw shade on the truth and infer I am a liar. You dont even tell the truth about the cats status. It was a feral not a pet. Get your story straight before you attempt a feeble answer . Your arbitration is a abomination and deplorable Answer to your DM I see from another grieving ex-client that your policy was in effect a year ago, long before that so-called problem employee worked for you. Hence, as is often the case with vets who have such inhumane policies, your story is patently false. I stand by my criticism. Your policies are an abomination to the pet care profession and your untruths can't throw shade on my experience. read more

I am very disappointed in the recent service provided by South Bay Vet Center. My dog has been going to this vet since I rescued her. Lately scheduling appointments has been a nightmare. I scheduled an appointment 2 weeks ago only to show up and be told that my scheduled appointment was turned into a drop off and my dog would have to stay all day in a kennel. My dog's appointment required sedation and therefore fasting. When I told them I did not want to leave her all day in a cage without eating when I had a scheduled appointment they told me I "wouldn't be charged for boarding" or I could reschedule the appointment in 2 weeks. I asked why her appointment was now turned into a drop off and they said it was due to surgeries and last minute drop offs. We have also had this issue with my sisters dog. Her scheduled appointments have turned into all day drop offs when she arrives at the appointment time. I had called a month before when my dog was having very bad skin issues. She clearly had a fever and I called to see if I could schedule an emergency appointment and was told I could schedule an appointment for 2 weeks later and was not offered a drop off appointment. The tech that I spoke to was not very nice or understanding. She just told me I needed to make sure I consistently gave her flea medication. I told her the groomer and I had both checked for fleas and she was on flea medication. I had to take my dog to the Emergency at Access instead. I understand there are surgery days and emergency appointments at every vet but it seems that South Bay Vet Center needs to figure out away to keep scheduled appointments, especially when pets need to fast. I have been on the fence about changing vets since she has been going here for years but now I will definitely be looking for a new vet. read more

This place is very expensive. They do not have any customer service. If you are a little late for your appointment they will charge you $95 dollars this is truly Ridiculous. They seem to only care about the money not the pets at all. I suggest you look for a place that will treat you and your pets better. read more

I found this Vet on Yelp. I am very happy with their services. Make sure to mention the 50% discount for new patients on the initial exam when making your appointment. I have brought my puppy in a few times already. They really cared about my puppy and getting the care it needs. On my first visit the Vet recommended waiting one more week for her shots. We were in and out quickly. Didn't have to wait too long. I liked that she got her shot quickly and didn't have to drop her off and pick her up at the end of the day. They text you to confirm your appointment as you get close to the date of the appointment and they also text you to remind you of your appointment. Also they have great prices ! read more