I have brought my sisters dog and cat here for years. I am always greeted when i come in and never have an issue with the doctors or the techs. everyone seems to know what they are doing. The prices are EXTREMELY affordable and i trust my sisters fur babies with them. read more

This place is great. My dog only has been there once, but the 1st appointment went extremely well. They were able to rush me in due to my pup having tape worm, and spent over an hour talking with me and explaining medications, etc. Every question was answered and everyone was extremely friendly (even when I went to leave 20 mins AFTER closing time)! They are my dogs new (and hopefully long-term) vet. read more

I have known this practice for almost 20 years I can't say enough wonderful things about every experience I have had with them. Since 1995, Dr Constantino and Dr. Wosko have been astonishingly accurate and successful in diagnosing and treating the 3 large breed dogs and one (now 19 year old) cat I have owned -And they always got it right the first time... It was never "let's try this and then maybe something else". Whatever the problem has been, they have always gotten it right with the first assessment. They have always treated my animals and handled the human members of the family with the utmost kindness, respect, and compassion throughout the sometimes difficult decisions that pet owners face, because of course, our animals (especially large breed dogs) cannot possibly live as long as we do... My dogs even actually ENJOYED going to the vet. My dearly beloved and now departed female Rottweiler especially LOVED them and always went almost out of her mind with joy when our turn came to go into the exam room. (weird but absolutely true!) Our famously grouchy kitty has even warmed to them. At 19, her kidneys are starting to fail but we have been given a nice big piece of "bonus quality time" together thanks to them. (Kira the Technician also deserves a special mention here for extra kindness!) I recently moved 1.5 hours away from the South End but will continue to drive into Boston for the pet appointments because the standard of care at this practice is unmatchable and I can't bring myself to trade them. read more

Today, I had to have my 17-year-old dog euthanized. 17 years, people. That's a remarkable age for a 50 pound dog, and she was cared for by the vets at South Bay since she was about 6 weeks old. Obviously, they took great care of her. I'm very grateful. And today, when old age finally got the best of Merlyn, our vet, Barbara Bower, came to the house to do the procedure, on a day when she wasn't scheduled to work and was in fact intending to head out of town on a family trip. How lucky are we to have such a caring vet (and vet group). This is well beyond the extra mile. Thanks to everyone at SBVG. You helped give Merlyn a great life. read more

Just took my kitties here for an exam and it was a great experience! The office is small, but staff was very nice. My cats were seen by Dr. Constantino and he was awesome! Both cats loved him and didn't even meow once! One of my kitties was lying on the exam table, having his belly rubbed, as I asked questions. He was very good about answering all of my questions, however silly they were! I felt like he spent a good amount of time with us too... totally not rushed at all. I will be back here with my cats for sure. read more

Very competent and pleasant. I have been going to this group for 25 years and still think they are the best. I have 2 dogs and 3 cats.

What a great facility. Caring physicians, dedicated staff and flexible appointments. They have cared for all of my three dogs - for nearly 20 years. I would not go anywhere else! read more

When we first came in, our impression of the place was good. Friendly people and a nice atmosphere. Our first worries came later on. Our dog got his blood tested a first time and when we came in a few months later they said it was too late and we should test him again. 80$. Then they thought there was a problem and asked for a urine test. 80$ more before they realized he was simply dehydrated. Finally our dog got neutered but instead of putting stitches on the wound they came up with this murky glue that would vanish after a few days leaving our dog with an opened wound. Now, 3 months later, the infection is still ongoing despite multiple visits to South Bay Vet.They even made us pay for the antibiotics and the extra cone our dog has to wear now again. This time I am sure about it, my first good impression of the place has completely vanished and once we have solved this issue we will find another place for our pup. Ps. End of the story, we brought our puppy to Angel and they had to reopen and clean, plus change the antibiotics because he was infected with a resistant strain. Poor puppy. read more

I have 2 dogs and have been going to South Bay Vet Group (Dr. Costantino in particular) for 4 years. Because of my outstanding experience with them, I have continued to use them despite moving out of the South End. Dr. Costantino is wonderful. He has a great "bedside" manner, is very knowledgeable, and is more than happy to answer any questions we have. The vet techs are also very attentive and friendly and give both of my dogs tons of attention when we go in. Due to my work schedule, I have to make all appointments on Saturdays, which are quite busy at South Bay. However, I have never had trouble getting an appointment, and they generally run on time (give or take 5-10 minutes). I also have all vet records sent to various places (boarding facility, pet therapy volunteer group, etc.), and South Bay is always on top of it - they have the fax numbers and will send the records immediately following any appointment. read more

I moved to Boston with my shih-tzu puppy a few years ago and South Bay Vet was within walking distance of my apartment. I am very protective and cautious with my dog as she is tantamount to my child. She was spayed here without issue as a puppy and has had routine check-ups ever since. I travel internationally often and they are great with helping me with international travel permits for my dog. The vets are so friendly and helpful. I moved out of the South End a few years ago and it's a bit of a commute to get here now but I've continued to bring my dog to this veterinary group because I trust them with my baby! read more

After taking my dog to SOUTH BAY VETERINARY in the s.end office for almost 14 years and tired of the up sell practices that his staff provides,I have decided to move on and follow several of my neighbors to the animal Rescue League.While on a recent visit ,once again his DR. continued to do an exame that I didn't ask for or need.They do as they wish with out a discussion or permission to our pets,never asking telling you about your financial obligation to examine, give shots or just pump our dogs with what they feel fit at that time.Make sure you check at all times on what thier doing to your pet and check the cost of each service provided. My dog has also contacted a skin rash/condition while having dental cleaning do to dirty facilities,with medication that they sold me it went away. read more

I have been bringing my 8 year old dog here for three years and have never had good experiences, but they were super close, so I kept going. The staff is particularly rude and act like they are doing you a favor seeing your dog, even though you are paying them. Then, they seem to really be trying hard to upsell this tooth cleaning that they do. All in all, the real reason I hate them is the attitude of the staff. As an example, they booked me for a 1:15 appointment. When I arrived, they told me that my appt was for 2:15. They acted like I got it wrong and were very unhelpful in getting me in after that mistake. Do you know how hard it is to keep an 85 lb dog calm for an hour? I know this place is close for a lot of people, but in the end, I would highly recommend the move to a place that they treat their animal patients and parents with a little more respect and dignity. read more

I have been going to both the South Bay Veterinary Clinic and the Charles St. Clinic for numerous years now and cannot see myself going anywhere else. Drs. Bauer and Constantino are truly remarkable. Dr. Bauer is not only an incredibly knowledgeable and wise veterinarian, but she also understands the human side to owning pets. Also today, I had to wait for a cab during a rainstorm, and the front office assistants were so nice and offered to call me a cab and a ride home. I decided to try my luck on the street, and they gave me a carrier with which to carry my cat. Thank you for everything! read more

These folks are absolutely incredible. As a human doctor, I know from firsthand experience how few people get healthcare that's even a fraction of the quality animals get at South Bay. When we got our kitten about a month ago, we chose the South End location because it's right around the corner from us and the little dude really hates traffic noise + being cooped up in his carrier. Everyone in the office is always so kind and welcoming, and Dr. Jenkins is wonderful - on our first visit, I had a gazillion questions and she took the time to answer all of them and reassure me about having to go away for the weekend. So anyway, his stool screen was positive for Giardia. He wasn't having any symptoms, but they recommended we treat it anyway. So far, so good. We were also advised to give him a bath during the treatment. (It might be obvious at this point that I am new to being a kitty parent.) Anyhow, it was an absolutely horrific experience for both of us. I didn't get all the shampoo out and I was actually afraid he'd given himself internal injuries from all the violent thrashing around. The poor little guy immediately hid under the bed and wouldn't let me near him to dry him off with a warm towel, and within a couple of minutes he started shivering violently. So I acted like a hysterical mom and completely freaked out and called the emergency line. I got a call back within 10 minutes from an incredibly nice vet whose name I cannot recall as I was hyperventilating/trying to stop crying. As I remember, my questions were 1) is he going to die of hypothermia 2) is it OK that he's probably licking significant amounts of kitty shampoo off his fur and 3) is he going to hate me forever? Anyway, the vet was really reassuring, and best of all, he didn't slap me down for being a dumbass. Sure enough, within a couple of hours, our baby was mostly dry, purring loudly instead of shivering, and had forgiven us enough to come out and play. I'm still a little worried about the shampoo residue, but his coat looks so lustrous and beautiful I'm thinking it wasn't such a bad thing after all - although I don't think I can ever put him through that again! I get the sense that they're slightly more expensive than most vets in the area, but it's totally worth it to have people actually treat you and your pet with kindness and respect and provide this level of excellent care. I cannot recommend them highly enough. read more

I recently had to put my dog to sleep after 9 years of being with South Bay Vets. They could not have been kinder and more empathetic. I would like to single out Dr. Wosko. He may be the kindest man I have ever met and I can't recommend him highly enough. His love of animals is so evident but he also shows concern for the pet owner. Their prices are reasonable and fair and Dr. Wosko answers all phone calls promptly. You can't get better than him! read more

I've been bringing my two dogs to South Bay for almost 10 years now. I've moved several times and I did try out other vets on two occasions and decided I would never bother with any other place again. No one compares to the quality of care and love that every single doctor and front desk staff at South Bay provides. We are happy to see anyone because my little guys are always treated with patience, care and love. No matter how far I live, I'll always make the commute! read more

Since I recently moved to Boston, I had not yet established a relationship with a vet. One day I noticed my cat "was not herself'. My instincts told me it was not good. I called a few vets, but they were not willing to take Sophie because it was toward the end of the day... I called South Bay explained Sophie's situation and they said to be in their office in a 1/2 hr. Unfortunately, Sophie was very sick, and it was time for our goodbyes...my heart was broken, but the tenderness, love and care and professionalism I received from not only the vets, but the entire staff was so kind - it made me feel I was not alone in the grieving process. A week later I received the most beautiful card from South Bay - this group is extraordinary. read more

My husband and I have been bringing our dogs to South Bay for over 10 years; first as individual dog owners and then as a couple who met at Peter's park:) We've loved and lost three of our original pack since we first began coming to South Bay and have moved out of the South End to another part of the city, but find the care and compassion here second to none. Dr Jenkins, in particular has been exceptional. Not only in the level of care she gives our pets but in her compassion towards us, their family. Everyone here from the front desk to the vet tech and doctors are just wonderful. read more

I just started taking my cat here about a year ago and so far, no complaints. I love it here. I think the techs and the vets are all very friendly - I've seen two different vets and both of them have been super helpful and knowledgeable. The last time I went, I pointed out a red rash on top of my cat's head that I was concerned about. The doctor asked all the right questions and came to the conclusion that it must be an allergic reaction to her food. I bought a new bag that day, and one week later, voila! Rash is gone! And the best part of this vet office is that they actually recognize my cat - she's a rare breed (bengal) so she is easy to recognize. First time I took her there, she made it onto their website. Second time I went, they had her picture framed up on the wall! (If you're ever there, that's my Sadie!) read more

If you want a bad attitude and an arrogant staff, this is your place to go. Terrible customer service and no empathy at all.

Above and beyond. I have been taking my puppy to South Bay for several months. On Friday he was neutered and the vet and staff were attentive, informative and everything seemed to go well. On Saturday night he started having some issues. The vet on call returned my phone call immediately and called a prescription into Walgreens for the puppy. On Sunday morning puppy seemed to be doing worse. I called the vet at 7:15am. He returned my phone quickly and meet me at the office at 8:15am. Instead of having to go to Angel Medical Center over the weekend he did a throughout examine, x-ray and blood work well outside of office hours to confirm that puppy's issues weren't serious and that he will make a full recovery quickly. read more

I recently brought my new adult cat to South Bay Veterinary Group. The veterinarian asked me to assist by holding the cat during her examination. My cat got angry or must have felt threatened and bit my hand between the pointer finger and thumb rather deeply. Despite this I was charged for the appointment ($160), and no one followed up to check about my wound. I'm disappointed that I was asked to assist the veterinarian rather than staff members, and that if this company has so much compassion for animals, you would hope that they might extend that to the individuals bringing the animals in for care. read more

I can't say enough about how much we love the SBVG and Dr. C. They were able to fit us in for an appointment for our new pup at a moment's notice. Their bedside manner was fantastic and they kept our pup calm throuhout the entire exam, and she's only 9 weeks old! Because I live near by parking isn't an issue. read more

SOOOOOO much better than Angell-Memorial hospital. I brought my cat in for dental work after being told I would have to wait 4 months for an appointment at MSPCA. The staff was professional and friendly. Too much to write in a review, but my level of confidence with SBVG is WAY higher than with MSPCA. I wish I would have started going there years earlier. read more

I live in the South End, and I have been taking my various cats to South Bay for as long as they have been here. I am especially fond of Dr Wasko but all of the docs are great. In addition to taking excellent care of my felines,(restoring many to health over the years) I want to especially compliment the doctors and staff on the way they handle a terminally ill pet. On the sad occasions when one of my cats really reached the end and I could not stand to see him or her so close to death, Dr Wasko or one of the other doctors would allow me to come in before the start of business to provide privacy. I could feel the real sympathy and reassurace coming from the doctor, the support of the whole environment -- and I honestly feelthey have been able to make the inevitable easier on my cat too. That is a real gift. read more

well this is my second Dog ( a mastiff ) and after adopting him for only a month and not feeling well i took him in to see them , they remembered me right away from my old dog. nothing but friendliness compassion , and when i mentioned money to them they were nothing but helpful, they took great care of my boy and even suggested a few Surgery places to go to . have called me to see how he is doing and if there is anything they can do still, i am very happy that i stuck with them for my second dog, there service and compassion is unbeatable.. Highly recommend them to everyone i know !!! read more

It's all about the DVM you see. If your animal's occasion allows see Dr. Constantino. If you're not afforded that luxury, I suggest you go elsewhere. read more