We used their services for a corporate event traveling from Canyon Lake to Fredericksburg, and…read moreeverything from start to finish was top-notch. They responded quickly with quotes, the bus was clean and comfortable, and the driver was excellent. We made a last-minute request to detour and even went over our scheduled time, but it was never an issue -- they were flexible, accommodating, and professional throughout. Their pricing was also very competitive compared to other options we looked at. We will absolutely use them again. Thank you for such outstanding service!

We had a fantastic experience with 360 Transportation. To start with the communication was timely…read more Someone seemed to be available to answer a question at any moment of the day. We booked the limo for our son's wedding getaway car. The driver arrived in plenty of time and the car looked fantastic. Our son and his bride said the ride was top notch. The price was quite reasonable as well. If we're ever in need of transportation in the Austin area, we'll be booking with 360. Thank you!

Mauricio was fantastic! Really easy and open communication and we had multiple stops on our journey…read morein RoundTop. Very reasonable pricing as well. We would definitely use this service again!

This was the least expensive shuttle service available for Sxsw in Austin. I knew there would be a…read morelot of demand and traffic. Booking the charter Shuttle was reassuring and easy, and the driver drove very safe, which matched the reassuring booking experience. It was a big commercial Shuttle Van; it was new and clean. I was grateful to have found them.

My wife and daughter were in Austin with friends to pick out a wedding dress for our daughter…read more Being Halloween night I knew parking in downtown Austin would be a challenge. I looked online to review car services and decided on SherpaLux. Joe gave me a good quote within a couple hours. It was the best decision I could have made. The large SUV was beautiful and clean, and Joe was super friendly and courteous. The night was perfect and memorable for everyone. If you are looking for a professional and first class car service, please consider SherpaLux. You will not be disappointed.

If you need to go anywhere in style in the Austin Texas. USE THIS SERVICE. Great accommodating…read moredrivers, there on time (matter of fact they were always early) Blue tooth, great vibes. I dealt with Joseph who set up everything and responded every time in a timely manner and communicated everything very well with pickup and drop off locations. Heavily recommend this service again to anyone in the Austin area.

Best airport transport company I've used in Austin in the last 3 years! Excellent communication and…read morecompetitive price. On time pick-up even though our flight was over an hour delayed. We will use them exclusively going forwards.

Excellant service. The communication was top rate from reservation through the day of pick-up…read more Professional drivers, arrived early, clean comfortable cars. The price was a little high from my home to the airport.

Great experience! Communication was timely & thorough. Our driver Ashley was everything you would…read morewish for... punctual, professional, and also friendly & fun. Most importantly, she's an excellent driver!

Great service to and from dinner in Round Top. Esmerelda was punctual and a joy. thanks, ATX Lux…read moreRides!!!

Dani is friendly and professional. I feel comfortable with…read moreher. She is on time and is helpful.

Bad service. She says taxi service is available 24/7. I called 3 times to go from my home to the…read moreairport and she didn't answer.

Came on time. Fast and efficient delivery to the airport. Helpful. Courteous. Easy to access info.read more

we hired Fahed for several hours to eat out and then to a concert and then he picked us up after…read morethe show and returned us to the hotel. Very professional, prompt on time and perfect.. Excellent communication and very reasonable on the price! Clean car etc!!! Wil and Julie Port Aransas Texas

Had experience using the services of the company during the wedding event. At first, there was a…read moremisunderstanding with the type of bus - instead of what we expected, the school arrived. Not exactly what I wanted to see at such a moment. As it turned out later, technically, the error was in our order, but it would be nice if this detail was spelled out more clearly. After the appeal, the situation was quickly corrected, and by the next stage of the incident we were waiting for a much more comfortable transport solution. This made a positive impression, especially considering that there was a reaction and a desire to correct the situation. The drivers were professional, the organization on the routes - without significant failures. There are things that can be improved in terms of communication and transparency in the choice of transport, but in general the experience remains rather positive.

The Ultimate Customer Service Story…read more We chartered a bus and coach for our daughter's wedding in Austin on March 30th. As the Father of the Bride I was shocked when the bus that showed up to bring our guests to the church was a school bus. After the ceremony I called Abdul to address my concern. After speaking to him it became clear that in reality the mistake was ours, not his. We had chartered a "transit" bus, which when you look on the website is a school bus. I wish the contract was more specific; as "school bus" certainly would have jumped out. But live and learn. Now to the good part. With my frustration high, Abdul was calm, cool and reasonable. He immediately realized I was not happy and kicked into high gear to see what he could do. While we had to take the school bus back to the hotel, by the time we left for the reception...less than one hour later...a gleaming full scale motor coach was sitting in front of the hotel instead of a school bus. Wow! I can't thank Abdul enough for stepping up. I was thoroughly impressed. When it comes to satisfying customers in a crisis, Austin Charter Services proves that it can still be done the old fashion way...do whatever you can to make your customer happy. I'll be back again some day for the next daughter. Thanks Abdul! Mike McCauley Argyle, TX P.S. The coach we ordered for the wedding party was perfect and the drivers were top notch.

I just tried contacting them at both their California and Austin numbers, and their mailbox is…read morefull, and you can't even leave a message. We have tried to contact them, potentially to work with our business many times over the last few months, and always the same... I heard that they are very hard to work with and that they are now out of business.

Great support and very helpful answered all questions. Better alternative to Turo. Local here in…read moreAustin.

Navigation on uber is terrible. They give the driver's the longest route. Some drivers are great…read moredon't get me wrong. Most are either narrow-minded, don't want to follow your directions (when we should know the easiest route), wants to argue with you about which direction to take. I could've sworn the passenger was paying them to provide a service that should be satisfying. They will insult you right in your face. Some drive for uber because they can't get a job anywhere else. That should tell uber something. Lately the service the drivers are giving have been awful... Unhappy with uber!

Not a reliable source of transportation. Uber has a scheduling feature where you can schedule a…read moreride in advance. I scheduled a ride to the airport, but when I went outside to meet my Uber, I learned that they were running 21 minutes late. This caused me to nearly miss my flight and caused me a lot of stress. I contacted Uber about this poor experience, but they said there is nothing they can do. So I was charged $60 for a 20 minute ride that ended up being around 30 minutes late. Ridiculous.