Needed a new washer installed and High Tech Appliance Repair came through. Paul is awesome to work…read morewith--responsive, courteous, and showed up when he said he would. They didn't just install the washer and leave. Paul went the extra mile to make sure everything was set up properly and answered all my questions. Fast response times made the whole process painless. Price was great too. No surprises, no unnecessary upselling. Fair and straightforward. If you need appliance installation or repair work, call these guys and ask for Paul. Highly recommend and will be working with again!

Arrived on scheduled. Paul explained exactly what he was doing. When he completed the repair he…read moreshowed me what was done and gave me pointers on basic refrigerator maintenance. A very fair charge as well. Highly recommend!

I have always relied on Brumbach Appliance Service and have never been let down. The service is…read moreexcellent and the costs are reasonable. I believe they go above and beyond and have been a customer for a long time. Highly Recommend .

Great service - have used them twice and the last time they solved my problem when I thought it was…read morehopeless!!

I called for service for my dishwasher and my refrigerator. Here's the bottom line! Honest and…read morepunctual. I won't use anyone else. Full Stop!

Too high to hook up stove outlet attachment and I had the stove outlet attachment. Price $250 for…read morelabor. I went with someone else who was reasonable priced since I had the stove outlet attachment. I was very pleased with someone else services and would use them again. I recommend getting additional quotes before making a selection.

My dishwasher stopped working and flooded out of the blue…read more I picked Hawkins and two other companies based on their reviews, for estimates. Hawkins replied quickly and definitively, and provided a reasonable look-see price that would be folded into the final price if I got the work done. Even better, they could come out the next day. The tech, Shawn, called when he was 16 min out and arrived right at the beginning of the two-hour window that had been promised. He couldn't have been more friendly, polite and professional. He got to the root of the problem quickly, and then found another. He fixed that, too. It had been a clogged drain and a blown wire of some kind. Then, he gave me some tips on how to keep the unit clean and fit going forward. I am so glad I called Hawkins and they will be my go-to appliance repair from now on. I could not have been more pleased with the work that was done.

Had the gasket replaced for my front load washer (previous one was moldy when we moved in, and…read morewanted to start fresh). Yes the gasket was replaced, and yes it is functional enough. But the quality of work and overall experience were disappointing. The machine often gives an alert that the door isn't closed properly and there is a metal coil/wire that is visible above the gasket that was not visible before. Technician left three screws on the floor (they were reportedly replaced when we called about it) but it's still a hazard - we have a crawling baby who loves to put everything in his mouth and the three screws were in a high traffic area. Finally, they charged more than what they quoted through this app.

As other reviews stated, this guy apparently accepts/takes appointments thru Home Warranty claims…read moreand either cancels, or is a no call/no show for those appointments. Also operates under the name 123 appliance repair so pleaser beware if your claim is assigned to this company thru a warranty claim as apparently there is a documented history of this behavior occurring.

Update: After posting the original review I was contacted by the company and was able to quickly…read moredetermine that the issue was indeed with the home warranty company. The home warranty company scheduled appointments that were not even possible for 123 Appliance Repair to uphold since they were waiting for the needed part to be delivered. The technician was quick to set up an appointment once the part arrived. I was able to maintain communication with the technician at all times. I would absolutely recommend this company to complete any other home repairs that I may need in the future. I have had two appointments that were set up through my home warranty company and your company was a no show for both of them. Your company has been impossible to get in touch with. i have called, left messages (when actually able to), other times the phone did a quick ring and disconnected, emailed, and had the warranty company reach out to you. When the warranty company can't get in touch with you there is a serious problem. After spending TWO HOURS on the phone with the warranty company and a total of 10 hours at my house waiting for your employee to show up as contracted I know that that issue has been with your services. My claim has already been approved, so after reading your responses on other posts please do not say that my claim was not approved. I find your business to be border line fraudulent at this point. Your repairman came to collect the service fee and was never to be heard from again. My claim was opened on 7/12 and with it now being 8/14 with two appointments that your company DID NOT show up for without even attempting to reach out to me is disgraceful. You were contracted to complete an approved job and the lack of professionalism from your company is disappointing to say the least.

I understand that Mr. Applicance is a franchise and that each location is not the same - you need…read moreto know this fact, first! I've seen some horrible reviews on Yelp concerning "Mr. Appliance" and they do NOT reflect the Mr. Applicance of Sewell, not one bit! From the moment I made my initial phone call I felt confident in my choice of repairmen. The operator understood my situation which was a floral refrigerator had stopped 'refrigerating', and understood I had an immediate need of diagnosis and repair. The gentleman "Scott" that arrived the next day assessed the situation, and with the assistance of a co-worker "Ryan", they installed a "quick fix" to get me through the next few days, while a new compressor was ordered. The following week the compressor arrived to their location and Scott returned the next day to install the new compressor. Keep in mind, during the entire visit, Scott (and Ryan) were very kind to explain to me what was going on and how they were approaching the situation. I felt that I was in "good hands" the entire time. Once the new compressor was installed and checked for leaks, even adding coolant to the system, I was back up and running without any further delays. It was far better to replace a $3K compressor than an $8K refrigerator, and with the added cost of the service-call and labors, it was honestly "money well-spent!" If you're looking for "cheap", you will get "cheap": cheap-service, cheap parts, cheap people, cheap workmanship. If you want something done right, do it right the first time, and honestly and sincerely you can trust Mr. Appliance of Sewell to do just that, doing it right the first time without "being taken to the cleaners." You know you need someone you can trust. I know you can trust these folks. Feel free to contact me directly for any questions relating to my experiences. I have these people saved/bookmarked all over (my phone, my computer) in case my other cooler decides to go on a permanent vacation during a very busy time of year.

Tech had part available and was fast and repaired it, but the cost was astronomica. I could've…read morebought a new dryer for the cost. I don't want to be charged the $159 for just coming out so I paid the almost $600 for heating element for dryer and labor.

The technician misdiagnosed the issue, charged me for a main control board that didn't fix the…read moreproblem, and then attempted a makeshift superglue repair on a broken structural door seal (mullion) while demanding more money for a new part after the 3rd visit. The technician (guy with a red beard) is extremely rude, will not answer any of your questions without yelling and also treats his staff poorly. My refrigerator still has the same issue as before and now I am also out $520. Stay away from this business, they are fraudulent. Check Yelp and you'll see they have scammed many people in the same exact manner.

Learn how to drive ASSHOLE! You're going to kill somebody! Your driving is atrocious and down right…read moredangerous. Get your shit together!

Cant say enough! Only appliance service we will be using, Period!…read moreResponsive and attentive call service On time!!! Service !! Honest and professional technical service- WOW THANKS

True horror show working with this company. Had them to my home on 2 occasions. The first time they…read moreovercharged me one hundred dollars ($100.00). I brought it to their attention and they corrected the bill immediately. Mistakes happen, no big deal. The second time they came was to install a new starter switch on my glass stove counter top. The technician (Henry) cracked the glass while installing the new piece (Viking Stove Top). Accidents happen, no big deal...... only it WAS a big deal ! Henry acknowledged the damage, but the company would not. Was told several times that Tracey or someone from the front office would call to address the issue. Never received a call, call back or any communication, only correspondence was through Henry. Finally, Henry told me the company offered to install the new glass top for free.... BUT...... I had would have to pay for the part ($800.00) !!! What a bunch of CRAP ! However, not wanting to litigate, I offered to settle with them but they refused any counter offer. Several months later we went to court, it was the last thing I wanted to due. When we got there, I had all my documentation and photographs (before and after). They couldn't write a check and settle fast enough. What a horrible and deplorable way to treat clients ! The mark and sign of any good, quality company is not only the job they do the day of, but the job / service you receive the day after. This Mickey Mouse company has failed miserably on both counts ! Not wanting to end on a negative note, there are good, competent, professional appliance repair services in the area. One reviewer mentioned Art Handler and my personal experience is that they are very good. Also highly recommend "Mr Gee's Appliance Repair" This guy is the real deal - knowledgeable, professional and reasonable (#609-321-4949). Hope this has been helpful and good luck !