I have been taking my animals here for many years. The staff is very compassionate and caring. Dr. Pirrung always took very special care of my dogs and my cat. read more

I have taken all my dogs and my cat there for many years. The staff is very compassionate and friendly!

I wish I could give this place zero stars. I wish we stopped going to this place a year ago after the receptionist with the dark glasses insulted me and was rude to my wife. Today our sweet cat was having a medical emergency, WE WERE TURNED AWAY!! she's was needing immediate medical attention and we were turned away because "WE CLOSE IN 20 MINUTES". I asked if Dr. Pirrung could just look at her for a minute and give us his professional opinion, any possible suggestions or insight... "No". After years of patronage and thousands of dollars spent we were coldly dismissed. I couldn't believe what I was hearing, that same smug, rude receptionist enjoyed telling us no. We rushed her over to THRIVE Veterinary clinic on Gross Rd. The Dr looked at her immediately and explained to us that she had a stroke. Time is of the essence when it comes to these kind of medical events, but South Mesquite Veterinary couldn't be bothered or inconvenienced because we showed up 20 minutes before closing... She passed away this afternoon at Thrive. We will never go back to South Mesquite Veterinary. Do not take your pets to these miserable people. read more

I've given this places a couple of chances, but the lady at the front desk is so rude and unprofessional I will not be coming back. I had found a stray dog on the road that I brought here to check for a microchip and to get a check up. They gave me some paperwork to fill out I put my information and the bottom half was info about the pet. Name, weight, breed, past history (THIS WAS A STRAY). So I left that part blank the lady at the front rudely threw the board down on the counter saying I didn't fill that part out. I told her two times it was a stray. Plus I had already told them I found this dog on the street when first coming in. She got angry that I didn't at least write down her color? The second interaction I had called about a preventative that needed a prescription and I had a couple of questions because I am worried that my dog may have worms I was mid-sentence when she rudely placed me on hold and I was on hold for almost ten minutes before she came back on the phone and said the prescription had been filled but I didn't even get my questions answered? I wouldn't recommend bringing your pets here. I would be worried to have my pets handled by anyone that acts like this. They truly do not seem to care about animals. read more

They refused to help a cat and it ended up dying. Because they got there 30 mins before it was time to close. Poor cat.

Not the South Mesquite Veterinary Hospital I used years ago but I do continue to take my pets here souly because of Dr Pirrung. The present day staff doesn't seem to be as qualified or as caring as his past staff. Not everything gets taken care of like it use to. Shots get left off at my pets yearly health check and I have to take her back in when I start getting reminders she is over due. The only problem is I drive in from Greenville and the shot was due when I had her in for her yearly. I understand people change over the years but the vets in Greenville, Tx are the most pitiful I have ever used. I know how Dr Pirrung is and I trust his judgment. I will make the drive from Greenville to Mesquite as long as he is willing to take care of my pet. Vets do a very special job for our beloved pets and the is not always easy. Thank you. read more

I agree with the comments that the receptionist is one of the rudest people I've ever dealt with. On 2 occasions I've called to schedule something and she starts talking over me before I can get the full request out of my mouth. As a result, she doesn't actually know why I'm calling, gives me incorrect information, and then gets irritated that what she's telling me isn't what I was asking for. The first time I just said "I'll call back later" and hung up. I thought maybe she was having an off day. She wasn't. It's just who she is. We've come to this clinic for years, but I've become weary of getting a lecture from Dr. Pirrung every time I ask a simple question. When he asks me a question I'm afraid to answer because it always feels like a trap. As though if I don't answer in a way that he's 100% looking for, he's going to become irritated and I feel like a child being scolded by my Dad for not sharing his opinion 100%. We're all just trying to do our best in this life. Overall I feel like our very presence in their clinic or on the phone puts them all out. I'm really at a crossroads. read more

The receptionist was very rude when I called in with some questions. Will not be going back to this place.

Perfect, great service. All my questions were answered and the took great cater of my 4 yrs old English bulldog. Staffs and receptionist were super friendly and reasonable cost, Highly recommend. Base on my experiences read more

The receptionist has a bad attitude. Asking a question should not be a demeaning task.

I called this morning to inform the clinic that my dog had passed and inquired about cremation services. The person that answered the phone didn't even say she was sorry about the loss of my pet !!!! She rudely told me to call when I arrived and that they would take payment when I arrived with my deceased pet. I have NEVER seen such rude, uncaring people working at a Veterinary Clinic. There is no compassion or love for animals shown at this facility. I've not been to a veterinarian facility before where the entire staff acts like they don't like animals !!! Take your pets somewhere else !!!!!! read more

South Mesquite Veterinary Hospital - Veterinarians Near Me - Mesquite, Texas

Great vet and excellent service. We've been a customer for 30 years. We recently had our rabbit Maximus pass away. We called the office and they walked us through the process of getting him cremated. Never once mentioned anything about needing payment, they were so sweet and cared more about making us feel better. All of the staff were so caring, they let us stay as long as we needed to say our last goodbyes. Before we walked out of the room, I looked back and one of the vet techs was petting and loving on my sweet boy. This clinic is awesome, so loving with the animals, and even sent us a sympathy card in the mail. I am very cautious of who takes care of our fur babies and this Veterinary clinic is by far the best! read more

South Mesquite Veterinary Hospital - Veterinarians Near Me - Mesquite, Texas

I took my dog to this vey after calling around all day because he was bleeding on a place that had come up on him. They removed the band aid and , Dr said it is going to need to be removed. Squeezed it to make more blood come out and said it will be surgery and I asked how much we were looking at and he said $800-$1000 depending and blood work. I had tears come up, as this is my dog and it was very scary and unexpected to which he said I can apply for credit and he had to keep his lights on too. I said I understand and was not asking for special treatment. He was done at that time, I asked if they can bandage it back up as he was now bleeding worse, and was told oh no, we don't have anything for that. I had to ask for paper towels to cover him up and leave with him still bleeding to take him back home. The office staff is nice, and the Dr is not "mean" but I feel NO SYMPOTHY and I am use to vets loving on animals, there was no affection or talking to my dog at all. They may be great at the actual care of some things, but I was not impressed and will not be returning. What kind of vet, when you take your dog into them with the place covered that is bleeding, removes covering, makes it bleed worse, and has you leave while your dog is bleeding without offering anything to cover it back up? $65 later - same boat I went in with, except now he was exposed and bleeding on things. They were not ugly to me and as I said they may do great at the actual care of animals when you pay for a specific issue. I just felt no compassion and really bad to make me leave with my dog bleeding and them not offer to cover back up and they did not speak to the dog or pet or love on at all. read more

We have brought our dogs here for several years, but recently, I have been dissatisfied with the service I have received from the assistants. Once, I requested medication for one of my five pets from a pet pharmacy that been referred to me. The staff didn't bother to tell me they had denied the request because they only do it for the pharmacy they are associated with. (I found out after I was informed by the new pharmacy) I was then told, I would have to pick up the prescription and mail it to the pharmacy of my choice. On another occasion, I found a better price for a medication I had been buying from them, so as usual, I asked them to please mark the maximum number of refills so I wouldn't have to keep returning every time I ran out. (I was normally buying all they had in stock whenever I ran out. This was saving me additional trips to their office ) When I requested the maximum refills for this order, the lady I was speaking with denied my request! (she isn't a vet. so she had no authority - I reminded her I bought their inventory every time I needed a refill) I kept insisting and requested to speak with Dr. Pirrung. She paused, then said the doctor would be calling me at a later time. Dr. Pirrung called back later and agreed to the maximum refills on his pad. These are the last two episodes I cared to deal with. I have moved all my pets to another veterinarian. The new veterinarian verifies prescriptions over the phone/email with the vendor, saving me time, and allowing the medications to be delivered sooner. read more

Was a time I would have awarded 5 stars to this clinic. Mark Pirrung worked with me for years with my house cats and the colony of ferals I always seemed to adopt. He has dropped the ball the last few years. Instead of helping me, he barks at me about my inability to care for my animals. I don't need this kind of attitude in my life. He used to send me home with animals that were candidates for euthanasia and between us we nursed them back to health. Time to retire, Dr. Mark. read more

Dishonest. Watch out. They're going to squeeze your dogs anus gland and charge you $75 regardless of what service you're going in for. Broken leg... anus gland squeeze. Heart worm check up... anus gland squeeze. Flea medication consultation... anus gland squeeze. I have taken at least 6 dogs to this place throughout the years and have found way better service and fees elsewhere. Don't be afraid to shop around people. read more

Our doggie comes here and he actually looks forward to his appointments! He drags us in just to see the Vet Tech!! The Vet tech is really a pet lover and it shows she cares. My husband is usually the one who takes our pup in and he likes the Veterinarian. The few times I take my pup in I really don't have any problems with them either. I agree with another reviewer here, the prices are pretty standard when compared to other Vets that we have taken our pets to over the years. We will keep bringing our pup here. read more

We've have taken our fur babies here for over 10 years. I love how much they care for our babies and I love the connection they have with the staff. My baby drags me through the door just to see them. I admire the honesty of Dr. P, it has saved us a lot of money in heartache over the years. I will ALWAYS take my babies to this clinic no matter how far I move. Thank you for loving our babies like they were your own! read more

Wouldn't take my babies to anyone else! Great customer service, very knowledgeable, and reasonably priced!

I was so happy with the Dr. PIRRUNG, and the office personnel at South Mesquite, office, seen is right away helped our tigger, fast and a great price. Bring your furr babies here if you want then to receive quality loving care, come here read more

I think they are the Best Veterinarian Clinic around! I love that we have to make an appointment because when you arrive with your pet there is no waiting and sitting around in the waiting room for others before you, and you go with your pet into the pet's examining room. They don't take very long to get in there and they, Dr Pirrung and his assistants are very compassionate and gentle with your pet. Even the receptionists are always kind and friendly as well. The cost is about the same with all the veterinarian clinics, I don't see any differences. So it's a win-win here and my dog is an anxious dog to begin with when he knows he's getting a shot and an examination but they're very good with him. We won't go anywhere else. read more

I have tried a lot of veterinarians in this town, but once I found SMVH, I knew I found the perfect place to take my cats to. Dr. Pirrung and his staff are always very friendly and honest. They treat my cats like if they were their own. I never feel rushed. They don't overbook appointments where you have to wait for long periods of time. They immediately put you in a private room so you and your pet can be more comfortable. Dr. Pirrung is always a good listener and explains things where I can understand them. I have never paid for unnecessary tests or procedures. When I lost one of my cats this past spring, My husband and I were treated with a lot of compassion and were allowed to stay in the room as long as we needed before leaving our boy. I highly recommend this clinic. read more

I have been taking my animals to this clinic for several years and have always had a good experience. The facility is immaculate, the staff courteous, the vets knowledgeable and kind to my animals. I like that this is an independent practice and not part of a large corporation. I have recommended this clinic to several of my neighbors. read more

I have been using this clinic for quite a few years. Every summer when we go on vacation we kennel our dog Tasha for the week. They clip her nails, give her her shots and generally just take good care of her. She's always healthy and happy whenever we return to pick her up. When the end of life decision had to be made they helped us in every way. When the day finally came they handled everything with grace, patience, understanding and compassion. The veterinarian explained every detail of what was going to happen. They gave a shot of sedation to ease our dogs suffering. After about 15 minutes, the veterinarian returned to the room with the lethal injection in one hand and a box of Kleenex in the other. That was a nice touch. It was obvious that he had done this many times before. It was also obvious that this was the worst part of his job. Once he had confirmed that she had passed he told us that we could stay with her as long as we wanted. A couple of weeks later they sent us a sympathy card signed by the whole staff. That was really nice. I've never seen such a kind and compassionate veterinary clinic before. And I've been to quite a few. I would highly recommend them. read more

Dr. Pirrung is HORRIBLE! I took my puppy because he was vomiting, nor was he eating or drinking anything. They tested him and he was Parvo positive. As an owner, I was already very upset and crying. His "bedside assistance" is VERY disruptive. He made no suggestions on what I should do. I asked him if it were his pup what he would do. He replied by saying "if it were my dog he would not have Parvo to begin with". Luckily i was not in the mood to say anything back or hell would have started! My step mom was with me as well and said we were trying to find him a home but could not so then took him to get shots so it was partly our fault but we were trying to get rid of him due to the fact that we already have 2 dogs. He replied to her as well and said "Yeah well eye-to-eye/20/20. I am sorry, if i did not care, I WOULDN'T COME SPEND HUNDREDS OF DOLLARS TO HELP MY ANIMAL! Last night he was given 3 injections and I was told this morning more should have been done. No IV's were given for fluids either. Needless to say, i am VERY disappointed. My pet is no longer with us and I know for a fact more could have been done and i was willing to pay for it. I do NOT recommend this vet! DO NOT COME HERE! & "Dr. Pirrung," be sure and make your clients feel welcome. You are there to HELP! & I hope & pray you feel more sympathy next time for owners who are crying in your waiting room. You are there to help. read more