I have seen this place since 2010 (may have been a different name then). Searching for a new…read moreboarding facility and decided to give Wags a try. First bonus upon walk in there is zero smell, as horrid smells in a facility is an instant deterrent for me. Trip was delayed due to inclement weather the week of 1/26/26. I was delayed in Galveston for an extra 3 days. Phoned Wags informed of situation, they extended the dates and provided extra food as I prepared enough and one extra meal. Updates were provided at minimum once a day. Mason will definitely return when boarding is needed.

This place is great! Friendly workers who really care about the pets. My dogs gets excited every…read moretime we go there. And there's somebody there 24 hrs a day.

I have never been here but the pictures of the dogs are cute so…read more. Five stars cute dogs

From the time I called to picking Otis up it was flawless!…read moreElle was great, and the owner gave us a great restaurant to go to for the fried chicken! But most of all we felt very comfortable leaving Otis over night for the first time. We were able to watch him via camera and called. Bottom line Otis was happy. We'll be using them again!

K-9 staff members really love the animals and respect the humans that bring them in for daycare,…read moretraining, and boarding. I have an anxious catahoula and an overly friendly lab that get treated equally well each and every stay while in their care. All I have to do is say "daycare" and they both rush to the car. I love these guys and am so glad they are so good to my dogs. I trust K-9 more than I trust my own grown young adult kids with my two. Melanie

They did such a great job with my chocolate Lab. Trainers were great at helping owners understand…read moretheir part in training.

Kim is the best!!!! She will go above and beyond taking care of your fur babies!!! Even sends you…read morevideos and pics so you can see how they're doing which makes you feel so much better about leaving them! Look no further, trust me, she is the one!!!

There is absolutely no one else i trust more to care for my pup! Kim sends several pics each day…read morewith status updates and her home design keeps pups in mind! My dog cannot wait to get inside and begin playing ! He is usually pretty needy, but doesn't even look back to see if I'm still around when i drop him off at Nitro!

I truly appreciate how Teresa is so attuned to the dogs in her care, and sets them up for success…read more The desired result after making new friends at Paws Up Daycare and Boarding!

Daily updates, kind owner. I was apprehensive at first never have boarded a dog before.read more

This is one amazing and caring place. The staff goes above and beyond to treat our pets as their…read moreown. The owner actually responds to concerns any customer may have. It's truly the best of the best. The best part is feeling secure knowing our beloved pet is well cared for and having a blast!

We LOVE the Velvet Snout. They have kind and competent employees who always greet you with a smile…read more Their groomers are excellent and we keep going back!

Vera is the most kindest, caring, and loving person for Luna. Luna has been taken care by her since…read moreshe was born and she treats her like her own daughter. Luna smiles when she plays with their toys, gets treats, and gets very excited to see new friends. When I don't know the answer to my concerns for Luna, I always reach out to Vera and she responds back to me so quickly. She treats her so well, and i'm happy to have found Vera. I recommend her for pet grooming!

Vera is very kind and treated Pebbles so well. You can feel a sense of peace there. Her other…read moreanimals were very calm. My Pebbles looked so precious! This is a small local business that we need to support!! Highly recommended!

Everything about this business is excellent. I have been with them at least 8 years and I…read moreappreciate the effort they put into the dogs. My boys love going here. I love the fact overnight stays are supervised. See you all soon.

Everything and person who works there are just great. Very nice and caring and the groomer also…read moredoes excellent work. My dog can't wait to go. A quality business that you can trust. Sally Hill

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

I've been a client of Grand Paws Pet Sitter since 2017. My cat is now over 15 years old and when…read moreI'm away from home, Dana gives him the most loving care. She gives him his pills and insulin twice a day. She will stay overnight with him and has even taken him to a vet appointment when I was out of town for a family emergency. I feel so comfortable with Grand Paws Pet Sitter in my home and taking care of my fur baby.

We have been with Grand Paws Sitter for over 20 years. Dana and April are always flexible and…read moreavailable to take care of our dogs when ever we go out of town. We have a special needs dog Trevor. He is blind and has lost his ability to use his tongue due to a brain tumor. Dana and April have been able to care for him and feed him without any problem. Our dogs are always in good hands with them and they get excited every time they see them.