Very disappointed in this vet. Overcharged me for medication . I went in for my dog having a bacterial infection. when I left it cost me 540 dollars for exam, one skin test and antibiotics. Update since my dog left the vet, he has a big rash and has been vomiting for 2 days. Needless to say I spent 400 on meds that my dog can't take. Don't take your pet here if you really care for them they take full advantage of that . read more

Update - 2020 I've continued to bring my Dalmatian to this office and have never thought to take her anywhere else. Absolutely love this vets office and the care and attention everyone one there gives. You're greeted with a smile and everything they do or recommend is thoroughly explained beforehand. read more

Buckingham-Plano Road Veterinary Clinic - After our visit - Veterinarians Near Me - Richardson, Texas

I have been coming here since I moved back to Dallas. Everyone is amazing and I cannot compliment Dr Carl enough. Saturday I took my old Akita, Face to get her nails trimmed. She truly hates a trim and always puts up a fuss and embarrasses me. But they are so kind to her and never complain about her antics. The Groomer brought her back to me on Saturday and told me how nice it was to see us. Great Vet, give them a try for the best service ever. read more

My puppy's leg was broken/dislocated and when we took her they told us the same thing I wanted to wrap her arm but they wouldn't do it they wouldn't even give me the wrap so I could do it my self the doctor lied said he'd let us have some i Paid for them to tell me what I already knew read more

Buckingham-Plano Road Veterinary Clinic - Dislocated or broken leg doc wouldn't give us anything to wrap it with awful service - Veterinarians Near Me - Richardson, Texas

My sweet little elderly cat (15 years!) wasn't feeling well and I, having moved within the past year, wasn't able to take her to her usual vet clinic. I called a few veterinarians in the area but they weren't able to see her for over a week! I'm so glad I ended up calling the Buckingham Plano Rd clinic--they were able to see her almost immediately. She got some antibiotics and some tests and Dr. Carl was very caring. She's feeling much better now and I'll be returning for my (hopefully few) veterinary needs. read more

Buckingham-Plano Road Veterinary Clinic - Waiting to see the vet! - Veterinarians Near Me - Richardson, Texas

Everyone here is always so friendly and Welcoming. My pup is always nervous anywhere I take him, they're very considerate and very patient with him. They've always given us great customer service. They treat us with care like they sincerely enjoy what they do, you can tell. I highly recommend this vet clinic for anyone nearby. They're excellent. read more

Ms. Jones needs to share with your her unhappiness with this Vet. This is no exaggeration: This Vet wanted to charge Ms. Jones NINETY PERCENT more for medication than many online pet medication vendors. 90%?????? Mind you, this was AFTER Ms. Jones paid over $1,000.00 in care for her beloved pet. (Really? This Vet doesn't find anything unreasonable with that???) This was also notable: This Vet did not ask permission to run various tests, rather, we were told he would run various tests--yet, he never discussed prices. Of course we want the best of care for our pet, but in our experience as a Licensed Psychotherapist it is in our ethics to discuss prices BEFORE we provide service. Does this ethical practice not transcend to Veterinarians? Ms. Jones learned a very valuable lesson at this office: In the future, she will ALWAYS make clear what the intended charges are upfront (she recommends you, Dear Reader, do the same). On top of everything else, we had our pet boarded here hoping our pet would get better medical care than where we normally take him when we travel. We VERY SPECIFICALLY packaged his food so that he would get one package in the morning, and one package in the evening--this was made CLEAR to the staff. When he was picked up, half of his food was given back to us in the packaging we provided. To add insult to injury, this Vet insisted our pet have a canine flu vaccine in order to board him there. We complied and had the vaccine. When we went to drop him off for boarding, we were told he needed a flu vaccine. (We corrected the staff and told them he had one which THEIR office gave him less than seven days ago.) This last week, we received notification via US Mail that our pet needs another flu vaccine. Unbelievable. 8/16/19 Update: Ms. Jones JUST received this email from this Vet: "We hope things are going well for you. Our records indicate that it's about time we see (my sweet dog's name) for the following: Canine Influenza H3N8 & H3N2 Annual (07/05/2019) You can request an appointment by calling us at 972-699-7387 or by clicking the button below. " Yep, push, push, push multiple vaccines when they aren't even NEEDED. Every single word of this review is the truth--Ms. Jones would take a lie detector test any day to attest to the truthfulness of this review. Thankfully, our pet is doing wonderfully. Will we ever return to this Vet? Never. read more

This place misdiagnosed my dog after running test which were over 800$ and then another check up over 400$. My dog was having complications which could have been grave due to the medication I was given. Thankfully, I went to another vet and had test done for fraction of the price and given the right medication. This place is terrible, I went here for convenience due to being local and didn't do enough research. Don't make my mistake read more

I've been going to this vet clinic for over 10 years. Always easy to get an appointment. Front office staff is very caring and friendly. Dr. Lorenz is so empathetic; he also explained things very well. read more

I have been coming to see Dr. Lorenz for over 10 years with my two fur babies. I lived on Dallas and now Rockwall and drive past dozens of vet clinics to get to Dr. Lorenz. It's worth the drive for sure. He is the most patient and kind vet. He explains all options for treatment and always provides the same level of care he would his own animals. His entire staff is kind and compassionate. They always call to check up on the fur babies the next day after a procedure. I would give more than 5 stars if I could!! Such a wonderful clinic. read more