Taeler was not a very courteous employee. I was treated in a very condescending way. I believe the…read morebusiness overall is good at what they do however this particular employee could use some training in customer relations.

This past week, Wagbnb took care of my six-month old puppy for her first-ever boarding stay. I had…read moreto leave town unexpectedly and needed a place for puppy to stay. Wagbnb booked her into a spacious suite at a moment's notice, sent lots of photos and videos of my puppy's stay, and made sure she was comfortable and safe. When my puppy was a bit too nervous for playgroup, staff immediately contacted me and arranged to do individual play with my puppy instead. Staff puts dogs' safety first. Puppy came home without being overtired, hungry, or thirsty. I rarely board my pets. When I do, Wag is the only place in town that I trust.

Amazing vet clinic! The best care my cat has ever received! I was so nervous to try a local vet…read moreafter moving to Lubbock, but I'm so glad that I gave "Above & Beyond" a shot. They truly went "Above & Beyond" for my 6 year old cat!

The vet is a salesman, not a vet. He will not even attempt to diagnose your pet without…read morerecommending some sort of paid test first. My cat had symptoms and he refused to even attempt a diagnosis, and tried to sell me on a blood panel. I took her to a different vet, and she just had a respiratory infection. This has happened 2 times with 2 separate pets. They also charge more than $30 extra for check ups than other vets in Lubbock

We are going to miss this 10 star kennel. They are absolutely fantastic! We have a Catahoula with…read morean anger management issue he is working on who has NEVER had any issues while being boarded. They are compassionate people who truly care about the animals they board. The facility is very clean!

I have purchased 3 Chow Chows from Michael & Linda . Kobe, Nukie & Ginger, They are/were the pride…read moreand joy of my life and my family. Their temperament, and socialization are commented on by everyone that comes in contact with them. From families with small children to groomers etc. They are the most docile, interactive and loving dogs we have ever had. Linda has always taken the time to answer any questions I had in the beginning and continues to make herself available. These Chow Chows are extraordinary and the passion and care that these breeders show make it even better. I am waiting for another Chow Chow to become available and I would highly recommended Dreamland Kennel if you are looking to purchase a Chow! Thanks Michael & Linda, Jennifer A. Giurovici-Gomilin

Dee is AWESOME!! My dog, Daisy, absolutely LOVES spending the weekend here and playing with all her…read morefriends. I have peace of mind when I leave town because I know Daisy is in good hands and well taken care of. Pricing is very reasonable for the excellent care your pup will receive. Dee is super fast at responding anytime you contact her, and she also sends little video updates of the dogs playing! I highly recommend Leash & Collar to everyone I know. This place is a hidden gem!

We moved to Lubbock from a 2 acre piece of land outside of Houston about a year ago. The move…read morefreaked out one of my dogs and some training was immediately in order. I found Dee after an extensive search and was very happy with the results she had with Lucy. Our other dog Kira is also better behaved now after the exposure. It worked out so well I've employed Dee to walk Lucy and Kira on a regular basis and they are so happy when she arrives! I highly recommend Dee's services for anyone who needs help with their dogs!

Absolutely not good for small dogs. When I picked her up, she had scratches and was wet, smelling…read moreof urine. Her bed was soaked, dripping with water and smelled so badly that I had to throw it away. Our local contact was never called to indicate she was having any trouble. I called to check on her, and nothing was said about her having issues other than her being scared of all the big dogs barking. However, when we picked her up, I was told that she wouldn't eat, wouldn't come out of the cage, and that she urinated and defecated on herself. I don't know if they didn't call the local contact to get her because they didn't want to refund any money or what, but I will not be placing any dog there in the future.

She was very caring and good with the dogs. She got our dogs in the next day I called as we were…read morejust in town for 3 days. Would recommend!

We left our girls for Easter weekend and I was so pleased with our experience at Tipton! We have…read moretwo high-energy pointers (one is still a puppy), and I'll be honest--I'm a little extra when it comes to them. They are my babies. I spent two weeks trying to decide where to leave them, and I'm so glad we chose Tipton Pet Hotel. One of my favorite things was that the dogs have access to both indoor and outdoor spaces--it gave me so much peace of mind. The facility itself smelled amazing (which says a lot!), was very clean, and felt welcoming right away. The staff were warm, caring, and even let me check out their room with them, which I really appreciated. The absolute best part, though, was the communication. I truly felt like they cared about my girls. One of ours is a recent rescue, and I was a little nervous about how she would adjust, but they were so kind, patient, and genuine. I wish I had gotten the name of the person I spoke with because she was incredible. We will definitely be back. Thank you, Tipton, for taking such great care of our girls!

My dogs always are happy to go inside and to go with the handlers. That's the true story of how…read morethey are treated!

Our pets LOVE the Regal Pet Resort! We have a 1yr old Lab and a 4yr old Brittany Spaniel. Before we…read moreadopted the Brittany, we used lots of regal services for our lab. We first took her to another "kennel" in Lubbock and I cried the whole time she was there because it was dirty and I knew she was not happy. BUT after discovering Regal we have never taken our pets anywhere else! Todd and his family/staff are amazing and such great people. They love animals and you can tell by the way they run their business. We often took our lab for their "daycare" services so she could enteract with other dogs. They are great about getting information about your animal and careful to choose which other animals they can play with. She loved visiting her "friends" at regal and would get so excited when we got past 100th street because she knew where we were headed! Everytime I picked her up she was happy and tired! Which I SO appreciated! We use their weekend kennel services and it is fantastic. The prices are a little steep which is the only reason I gave them 4 stars. They are attentive when you bring in your animal and really get to know you and your animals. They always wrote down any notes I gave them for bones/treats/meds etc. I never worried about our dogs while they stayed at regal- I knew they were being well taken care of! Todd always knows our pups and us when we come in and is very patient with our sometimes hyper pups! They are also great about keeping records of the shots and such, Todd even called to remind me one week that our pup needed a second immunization for an upcoming stay! :) I can't say enough great things about Regal- they are truely a home away from home for our dogs and they love a trip to see Todd and the staff. If you're searching for a great place- Regal Pet Resort is it! Thank you Regal for bringing a great place for pets to Lubbock!

My dog was boarded here from March 16-20, 2026. Upon pick up, she had symptoms that required…read moreveterinary care. Following this, I requested documentation from the facility, including daily monitoring records, incident reports, and any notes regarding her condition during her stay. I was provided a general summary and minimal records, but no detailed documentation showing consistent monitoring or condition checks. I was also informed that the facility had spoken with my veterinarian and referenced certain statements. When contacted the veterinary office directly, they clarified what information they could share and did not confirm those statements. The facility maintains that no issues were observed during the stay. However, given the timing of the illness and the absence of detailed documentation, this raised concerns for me. I made multiple attempts to resolve this matter directly and professionally. This review reflects my personal experience, veterinary records, and documented communication.

I traveled home for the Thanksgiving and Christmas holidays with my Bernedoodle. I wanted to…read morefreshen him up for guests and family to see him. Whenever I dropped him off, I was asked "What do you want to do with his eyelashes?"... which I think is an odd question to even ask in the first place. I responded with "Please do not touch his eyelashes, and gave a comment that he gets a lot of compliments on how long they are." Whenever I picked him up, one set of his eye lashes was completely gone. I texted to ask why this was the cause and I got a text back saying "We noticed that whenever we were bathing him that one set was noticeably shorter than the other"... I sent back a picture of him a few days prior to show that he had TWO full sets of eyelashes whenever I dropped him off. There was NO apology or ownership for this mistake. I can completely understand that mistakes are sometimes made and maybe my dog made a sudden movement and this occurred but to give me a poor response as to insinuate that I don't know what I am talking about and not take ownership is simply NOT OK. I will never use this grooming company again while I am in town visiting.

Happy to have done a walk in for my parents baby Dandy. He needed a deshedding and wash desperately…read moreand this place did great. They were wonderful with him and he was very relaxed with them which is a really good sign. Thank you so much! He looks amazing

Live Oak has been a great place to board our dog. She is super shy but they really try to make her…read morefeel comfortable and safe. The staff is friendly and professional and I highly recommend them.

I'm sorry to say These people are not responsible. I have been using them a little over year, the…read morelast 3 times what I have requested them to do didn't get done. 6 months ago I left my dog there on a 2 November got reservation and asked them to give him a grooming which didn't get done. June I left him there for 5 nights with enough food for that duration. When i picked him up there was 2 days of food left so i guess they decided he didn't need to be fed every day. This visit I had a reservation for 2 nights. I was called this morning and asked if I was picking him up today and I said yes. when I went to pick him up I was told that I wasn't supposed to pick him up till Tuesday so again he wasn't groomed. 3rd time a charm, I won't do business with people that don't take care of their business.