Website was not user friendly when trying to see what was offered. We stayed in villas which were not listed on the site. Room was dirty. Golf balls in plain site, sand on floor, black mold along base boards, base boards detach and no wear to put clothes, 6 hangers and no dresser or to put things in. Bags of clean towels left outside your doors where bugs get into them. Over priced for what we had in my opinion. Talked with other guest in our party and they all felt the same. Weather was good and breakfast average. read more

We were very disappointed with our stay at South Seas. The 2 bedroom unit we rented was very outdated and felt "dingy". The pool right across from our unit did not have towels stocked and we were not "allowed" to take towels from the main pool. In addition, someone sat smoking a cigar a the marina pool all afternoon one day - which I think should not be allowed. The internet was VERY slow - almost impossible to get work done or watch something on Netflix at night. The kids club had VERY limited activities versus other resorts we've visited. Despite this being a huge property, there is no playground onsite. We had to drive 30 minutes to find a park where my kids could run around and play. The food was mediocre and the service staff was not particularly. SKIP IT! read more

I always dreamed of staying at this resort. We drove out from the Ritz in Naples to see the resort. We were greeted at the gate and told there was no way we could go in and have a drink and check out the resort. We were thrown out. I will never stay at this resort!!!! Just RUDE!! read more

Why in the world are we paying close to $500/night for a dated hotel room that had no toilet paper (6 rolls delivered later, not one put on the roll.). Phone will not work and after 2 days still won't. Safe wasn't working when we checked in. I called for help and identified myself. I was asked why I didn't call security. Well - if my room phone didn't work how could I? Again, $500/night. No housekeeping at the 3rd day. Really? There was a time this was our special place. Today? Never ever again. After experiencing nice resort's like Secrets - this place falls increasingly s read more

Really over priced for service quality and rooms. You are paying for the location, not the treatment. Lots of kids and over priced drinks and food. The bar tenders were great, other than that not worth the money at all. read more

When you fly across the country and spend $177 a night on a room to tour the wedding venue, the least you would expect is a decent room and the the wedding coordinator to show for your meeting. The room was so terrible we could not stay there. We asked for a refund. Not only did the coordinator not show for our appointment but didn't even call to let us know. Terrible service. How this resort is still open with that kind of service, I have no idea. And how they can charge $177 for a crap room is just beyond ridiculous. read more

I am checking in tomorrow and have been trying to reach either the front desk or reservations manager for the past 4 days and the hotel just keeps ringing and ringing. I also left a voicemail for the reservation manager. With no call back. Very frustrating. read more

Great place. Off the beaten path. Almost as if it's its own little island. Great vacation place that you may want to stay a week with the entire family. Lots of restaurants to choose from. Wonderful private beaches. And you can even get away and go to some of the local restaurants along the street. read more

Don't waste your money. Old, nasty timeshare. I booked this for my wedding. I'm the bride and had reservations 8 months prior to coming in and the best room they had was this. A broken sliding door handle, sharp metal sticking out 3" at front door step, bugs on the beds, I only checked 1 mattress and it was unbearable - covered in yellow pee stains on both sides, hair clump on bathroom wall, nasty white residue all over the bathroom faucets, mold on both shower floors, mold on the bathroom floor moldings, mold on the living room chair, broken mirror frame, rusty air vent dripping, neither tv works (one doesn't even have a cord to plug it in), and these are just some room issues now the pool- poop on the pool deck in our complex and a pool that hasn't been cleaned in weeks. Did I say I am the Bride?! staying 6 days and bringing 35 people with me, all staying on property for 3-7 days and having a reception with a sit down meal and bar and not even a note or anything at checkin to say welcome the future new Mr and Mrs or a gift in the room saying thanks. The amount of money in just this small of a wedding is ridiculous for this quality. When I called to voice my complaint to the front desk mgr about the room, they can't get me in to a clean room for 1-2 days!! And don't get me started on things closing. It's a vacation "resort" in the middle of June and the pools close at 7 and the pool bar too. the slides are open 11-5. most all restaurants are closed by 7. The website says beach chairs and umbrellas are complimentary but I am staying in a cottage, which is the closest access to the beach and the chairs are located 4 football fields, at least, away. Now, as soon as I said I have a special needs child and that was why I booked this so we would be so close, etc. then and only then was I told they would bring 2 chairs and an umbrella down for me to rent. Rent! But I guess the tone in my voice helped them decide to make them complimentary but I would be responsible to pull them up every night. So, here we are, 1st night of my wedding week sleeping in socks, pants, shirts, on towels hoping to keep the bugs away with no shower until tmrw when I will be desperate and take it with my shoes on. read more

See all

So, you've booked a room at South Seas? You got a deal, you say? No, my friend, you did not. Yes, you might pay $XYZ a night for a corner suite with a view of the bay, and that seems like a bargain; however, you'll also pay for ... Food. It's not included in any of the deals. You might get you kids to eat for free, but when a pizza is $25 and a burger is $18, you can be sure that the resort isn't feeling the pinch. The best you can do is get a room with a cooking area, stop at the Super Target in Ft Myers and load up on provisions. Fortunately, we bought $60 worth of drinks and snacks which kept the kids happy during those in-between hours, but we only had a microwave and a small dorm-size fridge. Transportation. If you don't want to wait 30 minutes for the trolley (the Florida mosquitos are legendary) and don't want to hike the two miles from the southernmost restaurant back to your room on the northern part of the island (or a northern eatery and a southern room, whichever), you'll need to rent a bike, a golf cart ($75-ish a day), or use your rental car. If you take your car, good luck finding a parking spot when you get back. Anything you left at home. We brought two bottles of sunscreen. Still needed a third. What was $5.99 at Target was $14 at the on-campus store. Holy cow. Take a 30 minute drive to Sanibel and hit up the CVS. Yeah, it's not cheap, but compared to the "Ship's Store", it's like winning the lottery. Entertainment. Want to try a jet ski? In Daytona a few years ago, I paid about $75 for an hour. At South Seas, it's $140 an hour. They also offer paddle boards, banana boats, kayaks, and so on. All at roughly double the going rate anywhere else. So what does your money get you? A terrible bed. And may whatever god you believe in have mercy on your if you have to sleep on the pull-out couch. I thought I was going to have to leave the resort and visit a local chiropractor after a night on that puppy. Oy. Anything else? Possibly a decent view. And some overcrowded pools. Limited beach seating (get there before 11am or you are hosed). If you're lucky, you can get the room we had and get mold in your bathroom (from condensation caused by the AC vent). And a carpet that never gets vacuumed. Paper-thin walls. A TV that works ...some of the time. Is there anything good? I really enjoyed the dolphin-watching cruise. And at $25 or so per adult, it's one of the more cost-effective entertainment options on the island. Final thoughts? Don't bother. But since you're going to give it a shot, here's my advice: Whatever you pay for your room, budget that much again for food, transportation, and activities. Unless you bring your own food, which you should. Don't bother with the Bubble Room. I'm sorry, but I found it not ridiculous (I like ridiculous), not whimsical, but boring. And the food really wasn't very good. Or affordable. A hundred-dollar tab for four people with two kids getting chicken fingers and no alcoholic beverages is a bit much. You can pay less (overall) to go somewhere better, with a better view, better pools, better beaches, better activities, fewer bugs, better food, better service, and probably have a much better time. Given the opportunity, I don't think I'd return to South Seas. read more

For the price, I am all-around quite unimpressed with this place. We got there and the rooms in our "villa" (which is really just a glorified townhouse, 3BR and 3BA in an upstairs/downstairs format) had not truly been cleaned. There were pubes in one of the tubs, disgusting, and the shower gel was clearly already opened and used and left in the tub. The kitchen had crumbs still on the counter. They nickel and dime you for everything. For the price per night, you'd think everything was included, but NO - they charge you a $12.50 per day "resort fee" which covers if you use the health club, the trolley that takes you to the marina, etc. I mean, come on! Our room keys stopped working TWICE and we had to get replacements. The food we were served at the dinners (I was there for a conference) was accurately described as "wedding chicken" quality. Bars around the property close at like 10pm, it is not a late night kind of joint. The Hertz rent a car place on site closes at 4pm, totally inconvenient. There is a small "provisions" store across from the property, where I bought a deli sandwich, a 6pk of Corona, and a bag of Terra chips - my total was $30. What the what? You're better off driving or walking down the street off-property to the little liquor store. IMO this place is NOT worth the money. The only reason I gave 2 stars is for the location, it really is a beautiful setting. read more

Do your comparison shopping and research then see top tips below: - small kids? Stay near the North beach where all the super fun pool slide and fun stuff for little humans can be found - if no little kids, or if you like biking around or hopping in a golf cart to toot around, get a room in the Tennis Villas to save money. 2 bedroom loft. Super comfy, just not near the water, but a short bike ride or walk to the quiet North beach. - rent a golf cart and leave your car parked your whole trip. You can get around most of the island in it and its fun and chill - rent bikes too. We rented 2 for our party of 5. Gave our teenage girls options to ditch the adults. - bring your own groceries and booze to pack your fridge. If you are driving there, shop at home and avoid tourist trappy grocery stores. Breakfast, lunch or munching at home will save you a bundle and why not use the perfectly fine and roomy kitchen? - bring fishing poles. Nice spots to fish if that is your thing. - this is really a family resort; lots of kids, but you could hide away at north beach and not see too many kids. The place is big enough not to get kiddie fatigue. It was perfect for my brood: 8,13, and 17. The pool slide kept the little guy entertained and the older ones liked the comfy, pretty, chill vibe. Not cheap but worth it. Have fun! read more

First time at South Seas and what an utter disappointment. We felt so dirty the entire time. We were on 1st floor beach villa (no view of the beach). It was the filthiest place I've ever stayed in. I don't think the floors, counters, tubs ever truly get cleaned...maybe "rinsed out" but not cleaned. Dishes were filthy too...had to wash each one before use. Kitchen counters had food and dirt left from the users before us. Floors had someone's Cheerios left behind along with a broken full size chocolate chip cookie. There were crumbs on the coffee table and on the channel guide. (Btw, the TV reception was poor at best...like watching through snow. I called and it was never corrected either.) The dressers and nightstands also were layered with filth. We brought food to cook but the ovens were so dirty that they caused the most pungent smell throughout the whole space as they heated that lingered the entire time we were there. All disgusting. We didn't want to touch anything but once you're on the island you're stuck...it's a slow, 30 to 45 minute ride off it. The outside balcony table and chairs seemed to be the cleanest so we ate out there. The person responsible for cleaning daily only emptied the trash, picked up the used towels, made the beds and put new towels out (and not the same amount she was taking). They didn't clean the dirty dishes on the stove or use any type of cleaning product to attempt to clean anything. They also didn't replace the coffee...forced to go to Starbucks. The pools at North Pointe have 2 slides, both were closed when we tried to go. And the other pools are small and very boring...just a basic pool...no "resort style" atmosphere at all. We ate at Doc Ford's but the food was very bland...nothing special. Wasn't impressed for the price. We did love the beach. It was private and they have towels and beach chairs for you, but they wouldn't put out the umbrellas because they said it was too windy yet other people had their own private umbrellas out and there was no issue. Seemed like more of an excuse to us. While we had planned and paid to stay 3 nights, we ended up booking a room at a hotel in Ft. Myers our last night (paying for both) because we just couldn't stand the filth. We had to get out. Unless they actually clean the rooms, you won't find me back there, ever. read more

I recently visited South Seas with my newly married wife for our honeymoon, based off a recommendation. I have to say I wasn't entirely enthralled with the place. For starters, you're charged $6 to get onto Sanibel Island. Then it's another 45 minute drive to Captiva to arrive at the resort. I will say the check in process and room were very nice. We stayed in a waterview resort room, overlooking the bay. It was nice to hear the waves at night and in the morning. We opted for the bed and breakfast package, which gave us a free pass at the buffet every morning we were there. That was definitely worth it. There's a lot of outside things to do, if the weather conditions are right. Examples are: -swimming in/lounging by 1 of the 3 pools (which includes a bar) -water activities such as jet skis, paddle boarding, kayaking, parasailing and more -the beach (which includes a bar) However, the week my wife and I were at the resort, the winds were above 15 mph and the weather was 60 degrees F and overcast. Not beach weather. So take note: Check the weather before you book your trip. My wife and I ended up in our room for the majority of the trip. Even one of the workers there said there's nothing to do if the weather's bad. Traveling to Sanibel takes 30 minutes and there's not a lot to do or places to go. It's a beach community. You're supposed to be on the beach. And, at least for us, we were under-aged compared to most of the people staying at South Seas. The average age had to be around 50-60 years old. Overall, it's a quaint place. Expensive. Make sure to check the weather for the time you're planning on being there. If it's too windy you won't get to do the water activities. Maybe bring some games or a couple good books if the weather is bad. Oh and the Starbucks on site of the resort? Doesn't do SBux member cards or giftcards. Which kind of is a bummer. read more

South Seas is in desperate need of a customer service refresher for the entire staff. From the moment we checked in we were disappointed. We checked in mid-day on Friday and had to wait in line for a very long time. This was a long weekend, additional staff should have been available to make the process efficient. We had a special which included a free towel, breakfast vouchers, etc. The hotel staff did not give it to me so we had to return to get it. The items were not readily available...this was another long process. The staff was simply not prepared. One of the units we rented had the air conditioning broken. This unit was rented as a 2 bedroom but was actually a 1 bedroom with a loft. Although we were given an upgrade it was after we brought it to the staff's attention several times. This should not be the case for a resort of this caliber. We had a number of additional challenges that surfaced, some of which we did not bring to the attention of the resort staff, as we felt it would fall on deaf ears. The cleaning crew left a white sponge on the staircase. The dishes in the dishwasher were not removed and the dishtowel, which was left dirty, was not replaced. One of our guests went to get an additional key from her room she was treated like a criminal. Deborah called me and was asking for confirmation of her identity, I confirmed it. Her comment was that it seemed suspicious. However, her credit card information was on the paperwork....not sure what was so suspicious. When looking for the gym we asked several employees and some had no idea where it was located, 1 employee even told us that he did not know South Seas had a gym! Another incident that took place was at the Harbourside Cafe. We were a big group and I had seen the wait staff make a big table for another party the previous day. When I inquired as to the possibility of this being done for us, Josh told me that there were a number of reasons that could not be done and would I like for him to recite those reasons to me. This was disrespectful and completely uncalled for. I have stayed at South Seas many, many times and I can't begin to tell you how disappointed I was with our visit. I truly hope you bring South Seas back to what it used to be. read more

I cannot recommend this place. Very unkept rooms. Outdated and not clean. Lots of dust on the walls, door frames and the bedroom. I suspect this place also has bed bugs. I got a strange bite and noticed lots of black smudges on the bed pillows, blanket and skirt. Kitchen and the floors also not clean. We stood in a one bedroom tennis villa. It is an expensive place and I expected so much more. This is a resort yet the the rooms are more like run down motel rooms. The staff is also very loud very early in the morning, so do not expect to sleep in peacefully past 8am. Housekeeping and other staff will be doing things outdoors and yelling for each other from seperate floors. read more

See all

Very disappointed in our long weekend visit. For over $800 per night we had a tired, mildew, mold smelling 1 bedroom unit. Also found the resort is just tired. It needs a major refresh. In booking the unit, I found it very hard to talk with a human. Perhaps they were impacted by the pandemic and they had to cut back, which is probably the case. For $800 a night, I would have expected a 4 star resort. Piles of old towels and trash outside our unit that stayed there overnight is an example of their lack of quality. We will not return. read more

All we can say about south seas is KRISTINA KRISTINA KRISTINA. We were told we would get a survey upon check out but nothing yet. We came in at 1230am and Kristina was in the lobby serving us refreshments. We told her it was our anniversary and she sent us a bottle of red with wine glasses and an opener! We were weary about this trip because of the reviews but the customer service from Kristina, Mark at the bar and kady the bell person we're all awesome. There is a shortage of staff, like everywhere right now but they made it feel like there fully staffed. The unit was a little older but we complained to Kristina and she moved us right away and physically assisted us to move! Wow! barely stayed in the room! The resort is everything and more! Will be back for sure! read more

Beautiful resort but the service was absolutely terrible and our beach cottage had an ant problem. Also, we had repeated issues getting into our cottage with the room key. Had to wait for security to change the keys multiple times because they go bad. Trying to get a hold of a person at the front desk is nearly impossible. read more

South Seas Island Resort is amazing! The property is beautiful! Absolutely love the Harbor pool complex and The Pointe restaurant. The staff at the ships store were so friendly. So many things to do at the resort. The staff was excellent, especially Johanna at the reservation desk. She was exceptional. Would highly recommend this resort. read more

This place is awfully expensive for the service they provide and the quality of the installations, here are some of the issues: 1.-Bathroom ventilation is poor and mold forms easily and was not properly cleaned. 2.-If you stay on a floor which is not the top you will hear all the noises from the upper floor no matter how minor they are so good look trying to catch some sleep here. 3.-Prices and quality in the restaurants inside are very poor and they should be avoided by all means! 4.-Some people drive golf cars around like maniacs and you should be very careful as you turn every corner or you will either collide with one of those or be run over by one. 5.-And the TOP ONE, the smell! crap I think these guys are letting raw sewage into the ocean! and every morning as we drove past the mid way between the resort tip and the south part all our appetite will vanish! For sure avoid! at least till they install something to treat their dirty water there! read more

Sadly the rooms/accommodations do not match the beautiful landscape of Captiva and the rest of the resort. We just spent 5 nights in a 3 bedroom beach villa which in reality is just a run down condo. I believe some rooms/units have been updated but where we stayed was old, dirty and in desperate need of some TLC. On top of it all SS did not offer any form of room cleaning/house keeping - claiming worker shortages. When we did request new linens they just left a trash bag full of towels and sheets in our foyer. As much as we love the pool areas, beaches and views I highly doubt we will spend our money to stay at the resort without insuring we get updated accommodations. In my honest opinion you just don't get what you are paying for nor expect. It's a shame for it is a beautiful resort and it has so much potential. As a local Floridian from just right in Fort Myers - I wish they did better to offer clean and updated accommodations for their guests. read more

We have stayed at South Seas a few times and it has become our family's favorite vacation destination. When I read the negative reviews, I wonder what people are expecting. It is expensive, but you are staying in a condo, not a hotel room. You should expect to pay more for the extra space and a kitchen. All of the unit's are independently owned and managed by the resort. They aren't all decorated like the ones on the website. We aren't paying for interior design. We are paying for a wonderful family experience where lifetime memories are created. Maybe one of those memories will be the funny yellow couch or having to race up the stairs because the elevator was slow. No valet? No bellhop? Seriously? This is what you have to worry about in life? Rent bikes, swim in the beautiful pools, look for shells on the beach. Enjoy everything the resort has to offer. Find the good in everything you do. Life is too short. read more

We have had the privelege and pleasure of vacationing within the resort on a few different occasions. The location is quite amazing and, barring unexpected weather, is everything a Florida, island vacation should be. Folks that work and live on Sanibel and Captiva often say that it's "another day in paradise" and there's more truth than hyperbole in this phrase. The South Seas Island Resort staff is, generally, very attentive and helpful. The beaches are splendid and the waters both inviting and rejuvenating. It is not unusual to see dolphins and manatees just off shore or in the marina's waters. The beach homes are absolutely fantastic! The beach villas (condos) are quite nice as well. When it comes to either, my only advice is to ask for photographs of the interiors before signing on since the best ones are deliciously decorated and well-equipped with kitchen fixtures that maximize beach time while minimizing added expenses. On the downside, we did attend a New Year's Eve celebration a couple of years ago which, inexplicably, aspired to mediocrity and failed. Given the results, it was fabulously overpriced and remains an iconically abominable aberration. On the upside, we recently worked with catering/party specialists for an important life-changing family celebration and we couldn't have asked for more! South Seas Island Resort: Thank you very much for helping to create and facilitate an event that was enjoyed by everyone that attended--not a small feat given that two extended families, featuring richly idiosyncratic personalities, gathered together for the first time! We particularly recommend--and are grateful to--John Dillis and Alicia Minisce whose professionalism, insight, flexibility, candor and dedication not only made lemons out of lemonade when unseasonably turbulent weather nixed our outdoor plans, but also, continuing the metaphor, added lemon meringue pie to go along with the proverbial lemonade! Thanks again!!! read more

Please trust me and do not go if you are used to 4 or 5 star accommodations. My husband and I received recommendations from numerous friends and did our research online. South Seas advertised with pictures that were amazing and most of the reviews were positive, so we were extremely disappointed to arrive and see our less then stellar accommodations. We still remained positive and sought out other potential rooms. After seeing three other rooms, we realized that this was normal for the resort.... We ended up shelling out another $1800 to upgrade our room, so that we would feel comfortable for our nine day trip. (We actually debated leaving and driving to Fort Myers for the night and figuring out another game plan the next day....) Unfortunately, the resort is very misrepresented online. It may have been decent 10 years ago, or maybe 15, but is definitely not now. The pools were dirty, roaches were dead on the concrete, we were eaten alive by fruit flies, no pool towels were provided except for at the beach, the cleaning staff could not communicate in English, etc., the rooms were well worn - at best. In discussing our issues with the resort, they justified themselves by saying they did not own all of the buildings they rented and therefore did not have control over the standards. I feel if they are handling the bookings and managing the rentals, there should be some basic standards in place. Even after speaking with them, they still asked for me to give them five star reviews. I have attached pictures for your review! PLEASE take my recommendation and stay somewhere else! read more

See all

Beautiful setting at this B+ property with limited service. For example, Rooms cost $1200 per night but they don't clean the rooms every day I'll give you a fresh towels. Oh no. You must call 24 hours in advance and then they will bring you some towels but not clean the room or make the bed or change the sheets. And the food is mediocre and relatively unavailable for example, the main restaurant is not open for lunch and it's only open five days a week during the high season. At these prices this level of service is outrageous. But the buildings are beautifully landscaped and well-maintained and the views out are quite lovely. On top of everything the location is very remote for example the nearest bank branch serving me is 1 Hour Dr. back in Fort Myers. There is just not a lot to do here, not a lot of choices because it's so remote. read more

Meh. Not bad. Not great. Rooms were a little dated. You really had to do your research to find things to do and figure out the map. Feels more like a condo complex than a resort. Would I go back? Probably not but I wouldn't be against it if a travel partner felt strongly about going... Meh. read more

South Seas - Resorts Near Me - Captiva, Florida

I had been here MANY years ago on a boat, and when I was trying to come up with a place for my extended family to celebrate some birthdays, I thought of South Seas. The drive over from Miami is easy if unexciting. We booked four condos, and everyone showed up on their own time. Pros: The beach is great. Clean and full of umbrellas and chairs, the staff kisses your butt. The food there is good and the most reasonable in the resort. (We were shocked by the $23 breakfast by the harbor) The tennis courts look in fine shape. The golf course is in way better condition than expected. Kids love the Explorer scavenger hunt. Get the map from the front desk. Staff is friendly. Mostly foreign staff from places where service is still respected. Cons: Attention to detail is not the best. The condos looks to have been renovated in the last few years, but at a poor standard as far as workmanship. Mismatched tiles, big gaps in the finish. Buckets of grout left in our closet. Was I supposed to fix it for you? Our pull out sofa had only a flat sheet. No pillows, blankets or top sheet to be found. Had to walk over to the front desk at 11PM and ask that some be brought for our exhausted kids who were falling asleep on their feet. Why did I have to walk? Because I had some drinks and didn't want to drive. Oh, and the phone did not work in the condo. I informed the front desk while I was there, and they promised to send someone out. He arrived the next day and said "Yep, it's broken. And so is your internet. But the IT guy is on site today, and I'll have him fix it." That never happened. And most places in the resort can only be reached through the on site phones. You cannot call the resort by cell and have them transfer you. That was a huge pain in the ass, trying to arrange golf, food, towels etc. Food! If you want to bring your own, do it BEFORE you arrive. Jerry's is a fine store, but is a minimum 30 minute drive each way. And the place outside the gate had very limited selection at gouging prices. $4.50 lb Barilla dried pasta. $10.00 12oz Folgers coffee. $48.00 case of water bottles (jerrys had them at $1.29/$4.00/$3.99 respectively) The golf carts are a rip off. The carts are through an outside concession unrelated to the resort and cost $125.00 a day, with a free shitty attitude thrown in. Arrange carts through YOLO Sports for much cheaper. They drop them off for you at the resort. Now I know for next time. Overall, It seems like a downscale Ocean Reef. The potential is there, just the execution is lacking. But the prices are on par with OR, so really the only advantage is the beach. read more

We had an incredible stay at this resort! My boyfriend proposed on the beach at sunset and the resort hit it out of the park! They have a great trolly bus that takes you to each end of resort so you never have to drive. The golf course is a par 3 which was perfect for vacation. We finished in 1.25 hours and were able to play another 9 holes without impinging on our pool and beach time. The course can be a bit challenging due to the fluctuations in wind. The staff was so friendly and the tiki bar makes a great lava flow drink! This is a great place for families as well as couples. read more

South Seas - Sunset Beach! - Resorts Near Me - Captiva, Florida

See all

We stayed at the north end near the main pool. Easy walk to pool, beaches, everything. Sunset Beach is a must in the morning and evening. Food at the pool can be pricey. The do, however, let you bring plastic beverage bottles and light snacks into the pool area. This helps with kids. Great getaway for 3-4 days. Rooms were nice and well maintained. In-room coffee from coffee maker was really bad. Must be the coffee and water. They do sell illy coffee at the little shop near the pool which is much better. read more

See all

We've been coming to this resort for 20 years. We bought a timeshare 19 years ago. It is a beautiful place but we have been so discouraged with the customer service this year. We pay decent maintenance fees each year and then ~$100/ pp per week for resort amenities and would expect the staff would be courteous but this year they are so rude. It's discouraging. Our timeshare is lovely overlooking the Gulf of Mexico but the resort itself has really declined with the recent owners. I feel like they are doing us a favor by serving us. The restaurants - from past experience- are not exceptional and way overpriced for what they serve. We go into town or to Sanibel to eat. Not happy this year. read more

THIS PLACE NICKELS AND DIMES YOU SO MUCH! The rooms are pricey, the food is also expensive, but that is sort of what you sign up for when you come here. It's the little stuff that is so annoying. For example, there are no ice machines, like in a normal hotel. Instead, you have to buy an 11 lb bag of ice for ten bucks. There is no milk with the coffee in the coffee shop. Instead they have the cheap little creamers in plastic. God forbid you have a question? No one answers the telephone at the main desk. The Wi-Fi is spotty at best! Because the resort is two miles long, you need to take the shuttle to get places. They have one shuttle. That's it. Apparently, there used to be three or four, but no more. So you wait a lot. Also, the rooms have not been upgraded in years. The TVs are old and do not have Netflix, HBO, stuff like that, not even if you want to sign into your own account. So forget if you want to watch a movie at night. There is a bit of old time charm, and the ocean is beautiful, but the resort itself is old and sad. read more

Never again will I stay at a resort where the units are individually owned as this is the second time we got screwed. We had to spend a lot of time in our room because the weather was cold and rainy most of our trip and the room was old and run down, and I'm not going to even talk about the decor. When you are paying upwards of $500 a night for a 2 bedroom condo you expect it to be stellar. Not so, filthy carpet, filthy old windows in the smelly bedrooms that wouldn't stay open (maintenance brought us a PVC pipe to prop them!), stained furniture in the living room, terrible tile job in both baths, completely empty shelf unit in the living room, and the few decorations that were in the condo look like they were from a garage sale. Oh and the tv in the condo got about 3 cThat's not all, the arcade is gone, most restaurants had either awful food or awful service or both and very overpriced, and the hotel even has a racket on the Starbucks mall across the street. Wait there's more, we signed up for a tennis camp that got cancelled and the hotel didn't even call us! Like I said the weather was bad most of our trip and we had to drive an hour to Ft. Meyers to do anything indoors and the rest of the trip was pretty much spent in that crappycondo. The hotel credited us 1 (one) night and said they'd look into it read more

See all

As soon as you enter through it's such paradise. Big resort with lots to do and friendly people; but a huge shout out to the water sports department, Colin specifically. Our family will return again. Thank you for a fun time and a beautiful place to stay. read more

We had a lot of fun but there were a few things with the Villa. Number one the first morning we woke up they provided all decaf coffee. secondly there was no sponges or dish rags to use and third there was a horrible smell of sewer in the master bathroom and lastly the last day we were there we had to call for maid service and we ran out of toilet paper read more

Used to be one of the nicest par 3 courses in Florida: now it's possibly the worse. Greens are burnt and every bunker is overgrown with weeds and contain virtually no sand. read more

We were so excited for our trip here and had only heard great things. We splurged on a Lands End room. We are here now and things are definitely not what we expected. For the money we are spending, I would have expected a place with a working refrigerator, clean dishes, I phone that you could hear out of and a room that didn't have the sounds of elephants stomping above us. More importantly, I would've expected some compassion and a desire to go above and beyond when someone complained about all of these things going wrong. Her friends had a burnt out lightbulb and got free ice cream cones for all five of their guests. We had a blown fuse causing multiple lights out and a non refrigerator and got nothing. Don't see us coming back here unless things get better but I am very disappointed . Just tried to go to bed and the sound of the air conditioner is louder then sitting over the wings of an airplane... read more

The last time we were here it was closed for repairs because Hurricane Charley almost completely destroyed it. The trees were gone, the golf course damaged by salt water and the buildings in tatters. It didn't look like it was going to be back any time soon but apparently it has just opened after three years. It is ultra pricey because it has a monopoly, it owns the entire end of Sanibel and doesn't let anyone in to even get out and look around. But if you are lucky enough to stay here, you get your own private recreation area and beaches to play in. Put it this way, Madonna stays here when she brings her family to Sanibel. read more

My favorite place in Southwest Florida, it has everything you would ever want in a resort! Also above average staff like Kayla that took the time to thank me for a review, can't wait to get back to Captiva! Update- We returned for a second stay and were a little disappointed. We had housekeeping outside of our room socializing loudly every morning. Everything else was just ok, probably more suited to families with kids as they were screaming in the pool outside our room for most of our stay. read more

Can't imagine a better family vacation place! Been here two years in a row now, and likely will make it a third. The rooms are not the Ritz, but you can't ask for a better overall experience for families. The beaches, the amazing pools (particularly for kids), the sea school and related activities, etc. are amazing. Certainly not cheap compared to other places in the area, but still a VALUE! read more