Pretty Solid location, meaning I can walk there. Store still has a little construction but Julie…read moregave me a really easy unit that I can get in and out of. So location location location works for me all day long. Price was right I'd say there aren't really any other locations nearby so $43 a month and $1 for first month makes it a pretty solid deal. I would say it was probably one of the cleanest facilities I have been into.

Very professional and easy to deal with. The process went very smoothly and the facility is nice…read moreand clean. She was kind and upfront about the cost of everything and I feel good about storing my items here

The customer service isn't the friendliest but they try their best I guess. I rented a U-Haul truck…read morefrom here in the past which went fine, but I wouldn't recommend the storage. - saw mice droppings in each unit I was shown and mice traps in the hallways - to get to higher floors you must take the 500sqft utility elevator. it's an old-fashioned building, so an elevator attendant is needed to move it by hand and you have to wait for him to be available (this place is not for people who need to be in and out quick. it's not for daily access at all so once you put your stuff here, it's HERE. don't think you'll be able to go up and down as you please) - units are not temperature-controlled. it's very cold inside during winter and boiling hot during summer - homeless/crackhead was in vestibule talking to himself as I was leaving

This place has a very difficult time answering the phone, reviewing the messages on their…read morevoicemail, or returning calls. This does not inspire confidence when you're leaving your belongings. A little professionalism and courtesy would go a long way.

I didn't end up renting a storage unit from Castle Storage but I was very pleased with the…read moreinteraction I had with the owner. He was up front with pricing, he returned my phone call, and explained the best time to call about availability. Two things I didn't see on this yelp page; he has climate controlled storage for a very reasonable price and I think the telephone number needs to be updated.

I called multiple POD companies, and Castle Storage had the best price by far. I was hesitant at…read morefirst because cheaper isn't always better but Castle Storage completely proved me wrong. Not only were they the most affordable, they were also the most professional and personable. Steve was amazing. Every time I called, he answered, was extremely knowledgeable, and made sure everything went smoothly. We rented two storage PODs. Delivery was on time with a call ahead, and pickup was on time with a call ahead. Zero issues, zero stress. I rarely leave reviews, but when a company truly goes above and beyond, it deserves to be recognized. Castle Storage exceeded my expectations in every way. If you're considering POD storage, stop looking and call Castle Storage. Highly recommend.

Easy move in, thanks Lissie. I was able to get help with truck rental too. Good hours for getting…read moreinto storage.very helpful

I just went to go put some things in my storage and get other things out and I understand my unit…read moreis outside. Howeve, I would assume they would remove snow from in front of the units. Including those that are on the side off the driveway. NOPE!!! I guess they expect their patrons who don't come on a daily basis during the winter to shovel to shovel a path to their unit. As soon as the snow melts I will be removing my stuff from this storage facilit. I currently can't get anything I need out of there because the snow is to high for me to even begin to shovel mysel.

Called up Craters & Freighters of So. Chicago and talk to Joe Lukso…read more I purchased 2 Mercury bumpers and needed to have them shipped to Torrance CA. Joe was great, took care of everything and the bumpers showed up with no problems. I would use them again.

Matt Hyde of Craters & Freighters of South Chicago gets two thumbs up for his responsiveness and…read moreattention to detail. To set the scene, I wanted to ship 40 boxes from the Hyde Park neighborhood of Chicago to Portland, OR while things were just beginning to open up from COVID AND protests were happening across the country. I knew from seeking proposals from other sites that trucking was extremely limited for these reasons. Within the window I needed, Matt was able to get those boxes picked up, delivered--after accurately quoting the cost of the shipment from the photos I sent him. I intend to use Craters & Freighters again.

I've used Munster Stor-all for a year at this point and am completely satisfied with their…read moreservices. SAFETY is number one here and Kindness is second. The owner is the face of the business and is on site for help which is rare for other business models. During our initial interaction, he was very helpful in finding a unit that would fit both my furniture and my budget. An owner who isn't trying to get over!! Additionally, I enjoy the location since there is very little traffic, statistically resulting in a safer space although there is an access code needed to gain entry into the premises. I was also able to refer a friend who now uses this space in an exterior unit. My unit was interior (climate controlled) so there's an option for that as well. Thanks for your help Munster Stor-all!

Would only let me see the model unit in the office and it was cluttered with stuff and dirty with…read moredead bugs on the floor. And as you can see in the video, there were huge water stains on the floor, so obviously leaks happen here often and I see another reviewer saying the same. They don't have any climate control. Store associate was not friendly or professional at all. Don't recommend this place.

I have been using this storage unit on and off for the past 6 years and not only are the prices…read moreSUPER AMAZING, but the location, easy access to unit are wonderful. I also feel my stuff is SAFE here. I recently moved out and back to my home state and am sad that there isn't a WF Halls Storage in my city.

Teri was super nice and super helpful. She explained the procedures and policies from A to Z! Teri…read morewas very helpful and polite. Facility was very clean and spacious. The spot I chose to store my vehicle has a small overhead door but I'm able to switch to another unit. Overall great experience.

After searching for a storage unit that wouldn't hurt me financialily, I found Pro Self Storage!!!…read moreTeri was so helpful and understanding!!! Thank you Khandi