Maria and Sal are friendly helpful reps. Great convenient location. Will be renewing :)read more

Awesome lady at the front desk owner needs to fix the…read moreelevator though lol and the rest of this message is just to finish yelps 85 character limit

I received quality customer service from Michiah and Jason. Place is clean and well managed. You…read moreappreciate kindness wherever you can find it these days. Geez, I have too much stuff.

I had three storages there me and and then he put a trailer there on the outside lot but it's…read morestill behind the gate come Sunday night somebody stole it. Whoever had the code to the gate they got in and they see it on and now here it goes that they don't wanna pay My Brother nothing and it was on private property, but they let them steal the trailer. I would never go back to this place ever again. My Brother is closing all his business down that he has there with them so friendly of your advice, don't choose them because they're not watching your stuff and they need to repay you for what stuff is damage took in. I think they're in cahoots with whoever stealing breaking into their lockers and all that stuff.

Marisela has great customer service. She was amazing in giving her advice on what storage unit to…read morechoose. Definitely recommend coming here.

Supervisor was very courteous, professional and patient to answer all my questions. I was able to…read moresee the rooms to compare sizes. There are two sides of the building- one wooden flooring and other cement flooring.

This is an ABSOLUTELY, INCREDIBLE FACILITY if you need to store your belongings for any reason…read more Dorothy, "The Boss" is so very competent, responsible and helps you feel secure in your experience moving in! Moving and packing supplies are available for purchase. The floors are remarkably clean (!!!), there is no humidity in the halls (during the Spring/Summer. Cameras throughout and the loading dock is easy to use. Truly, as a "very critical guy", I am super impressed. You won't go wrong!!

I relocated from another facility several months ago & couldn't be more pleased. Wonderful, helpful…read morestaff. Always clean & accessible. A good size number of carts are available to use, have never had to wait for one. Highly recommend

The staff here is really nice and helpful! I have had a space here for a few years now. For me it's…read morethe staff and proximity to my home that has me staying here. The prices always go up up up. That's the big draw back. But I think that's common for the storage spaces in the area. I have always found that the facility is clean and there is always a cart available to help me when I'm dropping stuff off. There is a foot entrance on Wabash, but if you go through the alley in the back-- there is a loading dock for a more substantial move/drop off. I will say, the alley entrance is often times messy but it may be more of an issue because it a public space.

Anthony Boatwright greet and treat you with the highest most respect and the building is clean and…read morefresh and Reggie his assistant is pleasant as well and I love doing business with them everything is prompt the story spaces is clean fresh of the repeat that that's a plus in my corner prices have to take that up a corporate other than that extra storage space it's the bomb that's on 12 55 South Wabash

EMMA/LC is running a scam using your address. Sending consumers cheap iphone charger instead of the…read moreitems they order.

TERRIFIC storage location. Clean, helpful staff, and safe. I was also impressed by the warmth and…read morepleasant energy from the other clients (a vital aspect of a good storage unit given the amount of time you spend there). I need to give a special shoutout to Diamond - one of the location's managers. Her kindness was essential as I worked through the complexities of moving. All the more, her knowledge of all the company's policies was essential when my situation became more complicated due to the passing of my parents and the accumulation of additional items. Over the course of my time renting a unit I felt as though this location was a second home of sorts - a dimension I was not expecting from a public storage space. Rent from the Ashland location! You won't regret it!

I prepaid at $100/month for six months for a unit on the lower level. Three months in, their…read moreelevator was out of service for several months. At the 5 month mark, they let me know they'd be doubling my rent to $200/month. Terrible, "I'm just a victim" customer support when you call them on their BS. Avoid this janky place like the plague.

Great experience at this storage unit! It is kept clean and maintained well by the crew. 10/10read more

We used the professionals for our cross country move from Chicago to San Diego! We got Nicolas F…read moreand his team. They were literal professionals. They stacked our POD and packed it so well. Absolutely nothing broke during the trip! They worked so hard and were done with an hour to spare! They made the moving experience so easy! I appreciate them sooo much. You must hire these people they're so beyond fair priced and extremely reasonable

Horrible experience. I explained the critical necessity for the date and time of the move and then…read moreafter receiving confirmation they changed the time without asking me and then cancelled the reservation. Unprofessional and irresponsible. Luma who made the reservation is a liar. Zero stars would be more accurate.