Nick and crew arrived timely. They packed the house content. Moved my belongings with care as many…read moreof my items I wanted packed and secure to be moved to a storage facility. I was so impressed I bought them a cooler with ice and drinks!

I booked New City Moving to move my stuff from my studio apartment into a moving van I had rented…read more As other reviews mention, the movers themselves were excellent--efficient and respectful. However, I asked for packing service, and the movers had not been told this. Before the move, I had confirmed that I needed my things packed with the office staff three times: once via email and in two separate phone calls. When the movers arrived with no boxes or packing supplies, I had to run around shoving my belongings (including my dishes!) into garbage bags. It was a rough start to my very long day of driving a moving van across the country! I provided feedback to New City Moving about this problem twice, once via email and another via their text survey. It's been three weeks since the move, and I have not received an acknowledgement or an apology.

We can't do Card board boxes because My wife gets rashes from them. With Redi-Box Our move from one…read morehouse to another and 0° weather. Along with snow, blizzard was super easy. You guys know how easy it is to pack all your things. Label it and give it back without the hassle of keeping the boxes recycling and what not? Worth every penny I will definitely do this again. And i'm not stuck with all the boxes afterwards.

I was told to expect delivery today between 11am and 2pm. It is now an hour past that time and I…read morehave been unable to get in touch with anyone despite multiple emails, texts, and phone calls. Beginning to think this is likely a scam company.

I had the most amazing local moving experience with Two Men and a Truck. From the initial quoting…read moreprocess, with the wonderful, patient and professional Mr. Diego Falcon to the actual moving day with Phillip McHerron, DeVante Taylor and John Munoz. This team's professionalism, care for my items, teamwork, and attention to detail was truly commendable. I will definitely use this wonderful crew for my long distance move in the near future.

They have decent storage units but ridiculous how you can't reach corporate by phone to complain…read moreabout an employee(one of the numbers hangs up after a few rings). Unprofessional and inconvenient!!

Great place. Climate controlled. Easy access. Rates don't go up every other day. I like the…read moreplace

Wow I first hired this team in March to move a deep freezer from my floor to the garage. They were…read moreeasy to talk to and schedule online. I was so pleased with the tools they used, the customer service and how quickly they completed the job I hired them today. I wanted my glass curio moved to the first floor they took this job with no notice and communicated their arrival time and came in and once again got to work. I'm so grateful for this company. From a 70lb deep freezer to a glass curio, I'm not sure of the weight I'm pleased and would call them again and again.

John and his crew were absolutely amazing and so kind! I submitted a request for a quote and within…read morean hour I had pricing and all the details I needed to know they were the right team for the job. My boyfriend needed to move a hot tub from his old rental to our home, and RTO Express made it so easy. I sent them the two addresses, noted the stairs, and explained where it was going in the yard. They showed up right on time, kept us updated on their ETA, and worked quickly to get it safely wrapped and transported. Their professionalism, communication, and efficiency were outstanding--I couldn't recommend them enough!

Knowledgeable, professional and hard-working crew showed up and sealed all my boxes and tubs in…read moreplastic and covered all furniture with blankets. They photos of each item as they wrapped it. They finished the job in about 2.5 hours. boxes and tubs were already packed. I feel very confident that my belongings will be safely moved and stored.

This is a fundamentally dishonest company…read more A while back, we received an email telling us we were entitled to one free delivery from storage every quarter. Apparently, this was part of a new "rewards program" Clutter started when it raised its monthly storage fee. We set up a delivery. Before the delivery, we called customer service and were assured that the delivery would be free. But "free," in this case, costs $209. After some arguing, Clutter refunded $125. So, I guess "free" means $84 if you complain. The customer service people we reached after the delivery tried to gaslight us. They denied ever offering free deliveries once per quarter. When we sent the documentation, they had no explanation for why they never honored the offer they put in writing.

I have been a satisfied Safeguard 'clienT' for nearly 8 years at Lakeview location N Clybourn…read moreAvenue . with only one exception (flooding not caused by them but lack of city gutters maintenance during storm). in that instance m, they reached out immediately w/notification and assistance remedying any serious damage/loss due to water encroachment in unit. I admit I would be happier w/o the rental increases of last few years; however, they were very considerate of financial hardship durung COVID. Most recently, my storage needs have changed and in the process it's been a true blessing to have Mario facilitate making what has been a stressful situation as stress free as possible. Mario is not only efficient and knowledgeable but helpful and a kind human being! I hope Safeguard acknowledges his true value added to their business profile. thank you Mario!

A great experience. Very helpful and informative staff assistance. I worked with the Assistant…read moreManager and he was awesome. Would highly recommend.

Fantastic experience. Ervin and his crew were incredibly efficient, kind, and amazing to work with…read more 10/10 recommend.

Horrible experience. I explained the critical necessity for the date and time of the move and then…read moreafter receiving confirmation they changed the time without asking me and then cancelled the reservation. Unprofessional and irresponsible. Luma who made the reservation is a liar. Zero stars would be more accurate.

They did a great Job and have good customer service. And they are also patient. Good company.read more

I love this moving company! I've used them for 3 different moves and each time they were awesome…read more They are on time, very professional, and the prices were right! They were very swift and careful in moving my things. Thank you! I always recommend them and will continue to use their services as long as I need them.