This is a great practice. It's easy to get an appointment, the doctor is on time, the glasses fitting specialist is knowledgeable and helpful. The reception staff also does a great job. read more

i've been going to South Shore Vision Care for years and have always had a great experience. Dr. Botello is very thorough and patient. She cares about giving you the best possible result. She takes the time necessary to do that. I highly recommend this office for your vision care. read more

I love South Shore Vision Care. Dr. Botello is extremely knowledgeable and up to date with all the latest technologies and treatments. Aldo empathetic and personable. Feel like my eye are is in good hands! read more

My family and I love it here. We are new and glad we switched. The facility is extremley clean. We also appreciate that they have later appointments. read more

Dr. Bothello is a saint. She puts her patients and their unique needs at the forefront of everything. You'll never feel like a number here. Her staff is pleasant, friendly and welcoming. read more

Very nice up to date facility with very short wait time. Dr Botelho is very pleasant and informative. Office staff is also very nice.

Always a pleasure to have my eyes in good hands with Dr. Botelho. Can't say enough about her care she gives to you. She is the best when it comes to your eye care. James and Jane Lema read more

Excellent vision care. The doctor took time to explain everything to me and worked with me to make sure I got an eyeglass prescription I was comfortable with. read more

Dr Linda B. Excellent in treating my watery eye condition and set up home treatment. Results are very positive

Always great right from the start checking in and examination. I would highly recommend South Shore Vision.

Great quick service and care. Also had a very solid selection of glasses as well- both sun glasses and regular

I feel in very good hands with Dr. Botello! She is kind, patient and very knowledgeable! read more

Small town feel. Great people and great service. Only issue is AI Lisa answering the phone or would have been 5 stars.

I am patient there. They use a virtual assistant to answer the phone that will drive you up the wall. Website won't let you schedule appointments. Says you can email them but no email address. Absolutely impossible to talk to a person. read more

Always a great experience! Dr. Botello is very thorough and knowledgeable. I was able to get an appointment quickly and the registration paperwork was very efficient and was completed online prior to my appointment saving time during my visit. Appreciate the efficiency and that the majority of my time in the office was focused on my exam. read more

Always a great experience at SS Vision Care! Dr. Botelho is wonderful. Very thorough. And updating new lenses is a breeze.

In my many years at South Shore Vision Care I have found Dr. Botello to be very knowledgeable and thorough and, most importantly, immediately accessible when I had an eye emergency. read more

Dr Botello is extremely professional and knowledgeable,, she truly cares for her patients

I fell and broke my glasses. I was helped immediately and received a new pair. excellent service and nice people.

Recently switched to South Shore Vision Care and found the staff to be friendly and helpful. Got my prescription for contacts updated and the Dr really took time to make sure I had gotten the improvement I was needing. After measuring and checking I came back to try new lenses and after trying I now have best vision I've ever had. Really great experience! read more

Excellent professional staff and service, from front desk to Dr. Botello's eye exam to selecting new frames! Highly recommend this team!

I really like Dr Botelo! She takes time to figure it all out...........................

Very happy I found Dr. Botello. She and her staff and wonderful. I feel like I'm finally getting the vision care I need rather than sitting in a waiting room for an hour and then being rushed through an exam. South Shore Vision is a huge improvement over my prior vision care. read more

After a lot of research to find a new place for an eye exam, we chose SS Vision Care. This time it was an appointment for my husband. He's very picky when it comes to medical facilities. He had nothing but positive things to say about this place! From the Dr who performed the exam to her husband (?) who ordered the glasses, etc, he was 100% pleased. The glasses were available same day, which was very convenient. Only "complaint" was that it was expensive (glasses were over $200), but he said it was well worth it for the way he was treated and the experience he had. As for the Dr, she took the time to research his specific (less common) eye condition, etc, with him in the room, which he was impressed by. When it comes time for my next exam, I'll be making an appt here as well. read more

I am very happy with my care at SSVC The new members at the front desk and in the optical shop are a pleasure and professional. Thank you read more

Love the staff and Dr. Bothello! The new space is so clean and pleasant. We have been long time patients and appreciate their care. read more

The new offices are bright and well organized. Dr. Botello and the staff were all friendly and knowledgable. I never got the feeling they were trying to rush me out the door to seat the next person. There is a clear focus on customer service and it easy to see. read more

I don't know how - or why - this practice remains in business. - They do not return phone calls - They do not return emails - If you show up in person with a followup question, they say they'll get back to you, but they don't. - This is beyond aggravating; it is thoroughly unprofessional ordering on malfeasance. If your needs extend beyond the office visit itself, and involve communication of any kind, skip this place. Seriously. read more

There were two reasons I selected South Shore Vision Care to get my eye exam. 1) Because they are listed as accepting VSP Insurance coverage. And 2) Because they boast on their web page that they have, quote, the "Largest selection of Costa Del Mar & Maui Jim on the South Shore. We are the Premiere Outfitter for Costa Rx and Maui Jim Rx" What they don't mention, until after the customer has gotten his eye exam, is all that bragging about being the "premiere outfitter" of Maui Jim Rx is pretty much a lie since they also will not accept ANY insurance coverage for Maui Jim prescription glasses. Why would any person without some sort of brain damage buy Maui Jim Rx glasses from these people? I just saved well over one hundred dollars by leaving their office and taking my new eye exam prescription with me and driving 6 miles down the road to Lunette Optic in Hingham to buy my Maui Jims there, where they DO accept insurance coverage towards the very glasses they display in their shop. Crazy concept huh? If they don't want to accept the insurance towards the Maui Jims maybe it would make more sense to remove them from their showroom rather that bragging that they are the "Premier Outfitters" of Maui Jim. Because they are not. read more

South Shore Vision Care - Web site bragging about the Maui Jims they don't take insurance coverage for - Eyewear & Opticians Near Me - Norwell, Massachusetts

South Shore Vision Care has a knowledgable staff that is dedicated to great service at every step of the process. And its new space looks sleek! read more

Dr. Botello is wonderful as well as her assistant. The front desk woman is rude, kind of mean and not helpful. She refused to give me daughter a copy of her prescription because she wasn't going to buy contacts there! The glasses are ridiculously expensive. and the gentleman optician is useless! Any other place I've ever gone to, explains what frames are the best bang for your buck as well as lets you know which ones your insurance covers the most on. He never gave me a copy of my prescription and he never even fitted or adjusted my glasses when I picked them up, he simply handed them to me and sent me on my way. Very disappointing and I will not be going back. read more

Great staff and services. New space is clean, well set up and offers plenty of parking

A very positive experience. The new location is very comfortable. Highly recommend to anyone for their continued eye care.

I love south shore vision and Dr Botello. Having diabetes, it's that much more important that I have my eyes checked more frequently and intensely. She is thorough and explains what she's doing and what to be careful of. I highly recommend! read more

Dr Botelho is great! She is very thorough and informative. Her staff is very professional and doesn't hesitate to answer any questions you might have. I would recommend her to anyone who needs vision care. read more

Went to SS Vision care for the first time yesterday for full eye exam. Both the staff and Dr. Botelo were prompt and thorough. Highly recommend! read more

Dr. Botello is extremely helpful and caring. She listens and takes the time to understand. She was also really great with my children who also really liked her a lot. Her office manager, Miriam, has always been friendly and helpful as well. Having front staff who is friendly and pleasant really makes a big difference in patient experience. I only took off one star because the frames there are expensive. While that isn't a reflection of Dr. Botello it did make it such that I had to go elsewhere to get my prescription filled, which was just inconvenient. read more

I have to say that Dr. Botello cut right to the chase. She knew exactly what I needed and fitted me with a better prescription than I had. To me, this seemed like a natural talent and skill. No nonsense, she went right to determining what I needed. So, I think she's gifted and talented. read more

Have previously visited this business and had a good experience. This morning has changed my mind and I will not be supporting this business again. After booking an appointment in which I would have to pay out of pocket because they don't accept my insurance, I called my insurer and found out that I have secondary coverage. SSVC accepts the secondary coverage. When I called back to discuss, the woman became snippy. Reception hung up on me multiple times and would not listen. She also refused to provide the name of her boss in order for me to complain about the experience. She kept repeating that "I am the supervisor". It was clear that she was more concerned with being right than being helpful. This kind of attitude kills businesses. I would be happy to speak with the owner to explain what went wrong with this interaction. I have now made an appointment elsewhere and this company has lost my business. There is no need for such an attitude from the staff. read more

I enjoyed my visit with Dr. Botello. I did not feel rushed, and my concerns were addressed.