Absolutely amazed at how fast he came. And on Christmas Eve too! He diagnosed the problem and…read moreimmediately went to work!!Excellent job using quality parts. A true professional. And the price was so very reasonable based on several estimates. Highly recommend! Thank you

He was on time. Reasonably priced…read more Excellent work. I would use him again for my plumbing needs.

I requested a HVAC assessment today. I appreciated the prompt and thorough inspection. I really…read moreappreciate the time. Tim took to educate me. I was given several options and I was not pressured. Thank you, Catherine

We have used Metro Plumbing before, and they are extremely expensive. Last month, I called them to…read morelocate a water leak in our front yard. I had already determined that the leak was somewhere between the meter and the house. When they arrived, I was told the job would cost around $2,000. They spent approximately four hours on site using a leak detector and dug several holes, but they were unable to locate the leak. Despite not finding anything or resolving the issue, they then wanted to charge us $600. I am still trying to locate the leak on my own. Over the years, I have spent close to $20,000 with this company, and based on this experience, that loyalty clearly meant nothing. Charging hundreds of dollars with no results is unacceptable. I would not recommend using this company.

I have used East Brainerd Plumbing and Heating Co., Inc. for my plumbing needs at my personal home…read moreand a rental property for a number of years. Always professional, courteous and efficient. Their fees are reasonable. Dan and Ian were the two plumbers that have been out the last couple of times. Great employees and do great work! Would highly recommend! Dennis T

We had Metro come out. Besides being very expensive they were more concerned about upselling than…read morefixing the problem we called them to fix. After spending way too much money, they still didn't get the original sink problem fixed (all it needed was a new fixture.) It wasn't about the money - I spent a ton on one of their faucets for the kitchen sink. But for some reason they didn't have a faucet to sell me for my half bath which seems ridiculous for a full service plumber. I went to Home Depot - bought a fixture and East Brainerd got the job done for a way more reasonable price. Shout out to Jacob for installing two sinks and fixing two leaks.

Scenic City Plumbing was great. The Technician was very personable and fixed our problem without…read moreissues. Will use again if needed!

My 98 yr. old house bound mother in law, plumbing stopped up, she has a policy that should cover…read morethat problem, but after 24 hrs and no help (But a lot of excuses) we called Scenic City, explained situation to receptionist, she was very helpful, had David and Greg at Mom's house in under two hours. They were very professional, fixed the problem. We've used Scenic City before and will in the future. I 100% recommend them.

Closed a 1/4 mile stretch of road with no flaggers completely blocking off a business. When I asked…read morepolitely if I could get to the driveway of said business that was 25ft from cones to perform my contract labor I was met with a rude operator. He wanted to be confrontational and disrespectful. Not sure as a business owner myself where I've ever been able to close a stretch of road without law enforcement or a flagging company to direct traffic. Also working shirtless doesn't look professional no matter how hot it may be.

We had a plumbing emergency and Keefe plumbing sent someone…read moreout that day as an "add on" at no extra charge. Diagnosis and a plan was quick And easy. Problem was solved by Jesse who I highly recommend. He took time To explain the issues and gave us several options. Thank you keefe Plumbing!

Cliff & John installed a water recirculation pump this morning. They arrived on time, explained…read morewhat they were going to do & made sure everything worked as it should. Nice professional guys. We would use them again.

I needed a leak fixed leading from and ag meter to my back flow prevention valve and also need the…read moreback flow testing done. I have used Keith Hodge Plumbing several times and they are always timely, organized and get the job done quickly. Once again, they didn't let me down. Spoke with the office manager, Becky, who runs a tight ship and they had two techs out the next morning. I got a call when they were on their way, as always and that's a nice courtesy. Both lead plumber Jacob Rhodes and his assistant Nathan were polite and friendly, completed all the work I needed done quickly and efficiently and were a pleasure to deal with. Before they wrapped up the job, I got a call from Becky to let me know that part of their service was to submit the required paper work to the water utility and that would be done. I just wish these folks did HVAC, electrical and general construction. All my frustration dealing with other disorganized service providers would vanish. Thanks Keith Hodge for running such a great company and hiring the best people.

SAVE YOUR MONEY!! GO ELSEWHERE!! This company was supposed to come out Friday Dec.13th 2024 to…read morefigure out why my tankless Water Heater wasn't supplying hot water. They showed up on time, That's The ONLY GOOD THING I CAN SAY. After the Technician showed up I told him I had changed Inlet water screen, ignitor and flame rods and had flushed the system. He called Rinnai Tech Support, checked a few things I had already pretty much ruled out and after about 1 1/2 hours, in his own words .... "Ran diagnostic on Rinnai tankless heater with Rinnai proline. Came to conclusion that burner needs replaced or pulled and cleaned" .... He proceeded to tell me it would be $230 for today's visit and he was leaving....I asked him well that's all your going to do and he replied well I could pull the burner and clean it but Rinnai stated it would be 8 hr job at $120 and hour or he could put me in a NEW tankless for $4,000..... I thought he was kidding at first but realized he wasn't and he was leaving and I had NO HOT Water and a wife that was pissed!!! We had been without hot water for days!!!!! I THOUGHT Calling a So Called Professional Plumber was what I needed to do as to not void any warranty...BIG MISTAKE.... After stewing about NO HOT water for the weekend and possibly having to find a way to get it fixed, I looked to YouTube for videos on cleaning burners on Rinnai tankless system...I found a video from a Professional Technician . https://m.youtube.com/watch?v=hmD4v3lm0-8. After watching a 7 1/2 minute video on taking burner out and cleaning it had to take out the burner and clean it, BECAUSE I DIDN'T HAVE HOT WATER!!! It took me about an hour to take burner out, clean it, blow it out and put everything back together!! Guess what??? I have Hot Water Now because I fixed it, Not this so called Professional Company!!! Save Your Money And Do NOT Call This Company!!!! I got charged $230 For These Thieves To Tell Me My Hot Water Heater Was Not Working!! LITERALLY!!!! CALL ANYONE ELSE BUT THESE GUYS!!! If you Need any Help On your Tankless Water Heater Call Me and I will help you FIX your water heater and charge you half what they charged!! Pitiful Customer Service, Pitiful Customer Support!!!! Go Elsewhere!!!!

Plumber was on time, and worked tirelessly to run new copper to water filter system. Excellent work…read moreand well thought out and didn't take too long. Highly recommend them.

I have had more than a couple frustrating interactions with this company, the most recent of which…read morebeing there a return trip to repair a new gas water heater that was spewing water at a rate that completely flooded my entire garage ruining everything in it overnight. In keeping with Best Plumbing's usual level of service, they did not show up on time and left without speaking to me & having not completed the work, due in part to his making the assumption that my gas has been turned off when in fact it is on and has been on without interruption for 15+ years. So, I am still without hot water after calling this morning and speaking with a rude office worker who told me someone would be out before 4 PM today, yet I sit here on Friday night without hot water and when I turn on the faucet I get a horrible noise and air. After calling their office at 4:15 and receiving a voicemail greeting including there after hours rates of $120-$240 an hour, I gave up. In addition to their shockingly bad quality of work and inability to actually communicate with their customers, they seem to be confused as to the limit of their responsibilities. At least one employee believes he is a member of the state of Tennessee's child protective services as well as part of my neighborhood watch. After a friend of mine showed them to the water heaterwith my seven-year-old daughter curiously following, the plumber made the incorrect observation that my friend, who is epileptic due to a traumatic brain injury, must be "high and on a lot of drugs", (something that would've been clarified as the result of an earlier seizure tantamount to a lightning storm inside ones cranium had he actually knocked on the door and spoken to me - the homeowner.)and was moments away from dialing 911 which would have resulted in a disaster. Fortunately yet unfortunately, he instead drove straight to my family's place of business and shared this misinformation with my family and an entire office full of employees who quickly called a family member who was able to put to rest the concerns of this ignorant plumber with a God complex. It must be noted that this plumber never once attempted to speak to me, the person on the service ticket who has called their business multiple times in the past and is also the homeowner before flipping out , doing shoddy work, and leaving without verifying that the problem was solved. If you need a plumber they are definitely not the best. If you need child protective services then call child protective services. If you need an ignorant idiot with no communication skills and a God complex who comes from an office run by a receptionist Who is rude, uninformed, and tries to carry on multiple conversations at the same time and then lies to you then this plumber is the one for you.

I had a Saturday emergency plumbing situation and contacted Best Plumbing I knew it would be after…read morehour charges with time starting when the plumber leaves his home for the job. They advertise being local They sent a plumber from Whitwell Tn to do my job In Harrison Tn . Needless to say the charge was absolutely outrageous. Anyone using this company needs to ask for travel time charges. They are not an honest company

First time reviewer (shame on me) multi-time customer. I have used MCS almost exclusively since…read moremoving to the mountain over 15 years ago. They have worked on my HVAC units repair and maintenance along with plumbing. My most recent was a repair to a flexible water supply line to a water heater that failed causing water damage. I was without water entirely to the whole house, so no flushing or washing hands, etc. I contacted MCS first thing in the morning and by noon that day Clarence (plumber) had fixed the problem. Clarence quickly evaluated the problem and offered a few solutions explaining the differences (cost, maintenance, expected longevity...) also identified the year of the water heater and its expected life span. In under two hours he had finished the job and explained everything he had completed including an extra shutoff valve I asked for mid service. Clarence was quick, knowledgeable, easy to talk to, patient with questions, clean and very kind. I recommend MCS to all my friends

MCS performed some HVAC and plumbing work for us. They have always been responsive, professional…read moreand the work performed was quality. They also offer a veteran discount which is helpful.