When your relatively new (3yr old) lawn mower won't start and you've tried everything to get it…read morerunning, it's beyond frustrating. We don't know very many people in Virginia, so we didn't know where to turn, who to trust, recommendations, etc., so I sent out a repair request on Yelp. After giving a brief synopsis of the problem, my request was sent to multiple businesses. Miller's Garage was the first to respond. Joshua provided me with all the details I asked for. We received another response from a different business 2 days later. Due to Joshua's timely communication and honestly answering our questions, we decided to take it to him. He wasn't home but, we were able to drop off the lawn mower in a secure spot, while in constant communication with him. Just as he said, true to his word, he fixed our mower in a very timely manner (a few days), while giving an update AND at the price he quoted. No surprises, which is amazing nowadays. We picked up our mower and Joshua explained/demonstrated what he fixed, then he helped load it into our car. We appreciate that being as we're older. and went Upon arrival, we put it to the test. It was like a BRAND New mover again! Yay! Lawn is looking sharp again! Joshua at Miller's Garage is an honest guy that does exceptional work for a fair, reasonable price. He even gave tips on how to winterize it and keep it running for the long haul. I highly recommend Miller's Garage and if we ever have another problem, we will be calling Joshua to fix it.

I thought I found an honest worker, but I was wrong. It cost me $520 cash, more of my time than I…read morewas led to believe & I still had to pay someone else to fix the mowers (this guy was an honest friend). He seemed to figure out what was wrong pretty quickly & said it should be quick repairs (it was almost a month, I think). He said some wrong parts came in & he had to reorder. Then, we had a lot of rain and some flooding. He works from his back yard & said his flooding was bad. Well, at least one of my mowers must have sat in a flooded area because the 2nd man I paid to fix it said the carburetor was all gunked up; It also needed a new air filter. It worked for about 5 minutes after he brought it back & it quit working. The rider lasted for one mowing. Josh said he's a veteran. Well, my 92 yer-old dad is a veteran too & his riding mower didn't get repaired. Josh Miller didn't respond to messages by text, email or phone. It's so sad to give people your trust & then be treated like poop. Very unprofessional too.

Criminally Unsupervised…read moreSecretary Taking Over Someone else's success Tried to hire Colonial Metal Works, but somehow ended up talking to someone posing as them. Spoiler alert: she's not Colonial, and she sure can't weld like Colonial. It's giving "fake it till you break it." She's out here taking calls, quoting jobs, and pretending to run a business she didn't build, own, or operate--like putting on a hard hat makes you a fabricator. Cute, but no. If you're looking for real craftsmanship, real welders, and real accountability, make sure you're talking to the actual team--because no matter how many calls she answers or names she drops, you can't fake quality.

not sure what this guys problem is came over to give a quote and had a bunch of attitude telling me…read moreI did not understand what I wanted...strange behavior.

Received less than quality parts for paying top dollar. I was told I don't need drawings just to…read moresend over a file. Then later I received a complaint that I didn't supply a drawing. When I expressed how dissapointed I was I never got a reply. I asked for a press fit and got a pocket that was .020" larger than the plate. Granted my project was a odd one but there is no excuse to ignore a consumer and send out bad product.