We cannot say enough good things about Kevin Goodyear Towing and driver Jason Varnam…read more Our 40-foot, 40,000-pound motorhome broke down on Interstate 10 in early February 2026, leaving us in a very dangerous roadside position. Jason spent several hours working carefully and patiently to get us safely off the highway and transported to a repair facility. His knowledge of towing large, heavy vehicles was extremely impressive, and he approached the situation with professionalism, precision, and calm confidence. He worked tirelessly to make sure everything was done exactly right and stayed with the job until after 2:00 a.m. -- and still had a two-hour drive home afterward. What truly stood out was Jason's dedication and attitude. The entire time he was helping us, he remained positive, focused, and reassuring. We later discovered it was actually his 51st birthday, and he still chose to spend the night helping strangers in a difficult situation. That level of commitment and service is rare these days. Thank you, Jason, for going above and beyond to keep us safe. And thank you to Kevin Goodyear Towing for having professionals like Jason on your team. We are incredibly grateful.

ITS ALL ON VIDEO. first off, never notified me that my vehicles were towed. we had to search for…read morethem. Then we get to their Enterprise office and we ask them who had our vehicles towed and why. They told me that Enterprise Police had them towed. So then we call Enterprise Police and ask them why. EPD's response was that they have no record or dispatches for any tows being authorized on that day, Sheriff said the same thing. I asked them for paperwork that would show who ordered the tows and why and they refused to produce it unless i paid $1000 in cash. Then, some time later we get a letter im the mail from Kevin's son in law Brad Castro that states that Community HOA Solutions ordered the tows. So then I email Community HOA Solutions and ask them why my vehicles were towed. They email me back and tell me they have no idea what im talking about and that they never ordered any tows. So what choice did i have but to file a lawsuit? And who else would I file it against? I wanted to know who the hell took my vehicles and why and never got any answers until we went to a court hearing, which Kevin the owner walked out of (I guess he couldn't stand the smell of his own sh$&) Then FINALLY it comes out that prestige ordered the tows. Then after being subjected to ridicule, harassment, insults, arrest threats for trying to retrieve my property, and mockery, for whatever reason despite having stacks of evidence the Judge ruled against us. But im suing again because both vehicles were our company vehicles (we have owned a small business for over ten years, built from the ground up) they were sold and our property that was inside of them, ESSENTIAL business equipment worth around $20,000 is unaccounted for. Now we have no money, no work, no transportation, and this has DEVASTATED my life, my families life, a business we started with only $100 in our pocket that we grew into having 7 employees and two company vehicles that took us years to pay off, we owned them free and clear title in hand, the carpet cleaning equipment that my wife's dying uncle let us borrow the money to buy and we paid him back for. After our business was taken away from us by Goodyear the only vehicle we had was a truck that my wife's father had given her before he passed away, we had a title loan on it but due to us not being able to work anymore the truck was gone too because we had no way to make the payment. We have no transportation at all now, no way to find meaningful employment, my wife is suicidal, my marriage is strained, we are in a hole now that idk if i can dig us out of. Does Kevin give a shit? No. ZERO accountability. ZERO integrity. If you are looking for honesty stay FAR AWAY from this Company! Go to our "closed permanently, Rags 2 Riches Cleaning Service" page on Facebook and the referenced videos and statements and letters are on there. This review is only a condensed version of the story. There is more, ALOT more. This review is not to defame anyone, everything referenced is by goodyears own statements. This review is to warn the public.

I was in a serious car accident on 01/16/25. The car I was driving was totaled. Guffey's Towing…read morewas dispatched to pick it up. I was almost 300 miles from home and more than 200 miles from family. Ricky & Kimberly of Guffey's Towing were amazing. They were kind and patient while I tried to figure out what to do. They went above and beyond to make sure I was safe and helped me locate a rental car to get back on my way. I highly recommend them for all your towing needs.

Stan offers such exceptional customer service! He made a very tough time so much easier for me…read more From meeting me after hours to retrieve personal items from my totaled vehicle to shipping me an important item I left behind by mistake. He was responsive, kind and went over the top to ensure my experience was nothing short of perfect. I highly recommend this company for your towing needs. You will not be disappointed!

Crooked about pricing and just makes up your bill on the spot regardless what was said prior.read more

I don't usually post reviews like this, but I feel it's important for others to be aware. This shop…read morerecently became involved in a situation where they are working with local law enforcement to press false criminal charges over a legal vehicle repossession -- a matter that is clearly civil, not criminal under Alabama law. The recovery was done with full authorization from the lienholder, and the vehicle was parked in an open, unsecured area without any posted mechanic's lien or locked gate. Despite that, this shop is participating in an effort to criminalize a lawful act, seemingly due to personal connections with members of the police department. If you value professionalism, accountability, and transparency, I would proceed with caution.

these people want cash payments for towing, then refused to give a receipt......at least for me…read more my insurance company called them, the get a run around, empty promises for an email. the tow was $250. from enterprise to andalusia sorry guys--i only wanted to get reenbursed $100. the roll back was new, the driver was pleasant (owners son)

They were there when I needed them the most! I called AAA Alabama to use their service for towing…read moreand I was stranded in the middle of a desolate country road in AL and no spare working tire. So I needed a tow and Jacobs towing was there to answer my call at 2:00am for which I am very grateful for. AAA could NOT locate a tow truck for me until 6 am and that was too long as it was very cold at 37F outside. I called so many tow truck companies listed on Google for my city and no one answered except Jacobs Towing. With that I give you my five star rating. The driver was prompt and a nice young man. I am happy to have met you!

From the owner: We are a 24/7 towing company. Anything from small cars to semis. We do it all. Towing, winching,…read moreand recovery. Please call us for a competitive quote

Thank you Pinky for helping us out when we were in a wreck in newton. We will definately use Pinkys…read morefor our future towing needs. Pinky had a great price and was very polite.

Very poor customer service. Very poor problem solving skills. Driver was incompetent and angry…read moreperson and I believe his goal is to respond and leave without having to work. USAA needs to remove them as a vendor. Had them dismissed and then had Goodyear come out. Night and Day difference.