Not sure what's going on, but they canceled my upcoming appointment the I had scheduled for the…read moreApril10 weekend

I picked up my cat the other day and they mentioned they had "nicked" his ear...did curbside pickup…read moreand she put him in the car...I asked if it was bad did it stop bleeding she reassured me it was a little nick and took 10 dollars off my bill...when I got home I saw it was definitely more than a nick! The top of his ear is cut off...I tried to be understanding but then I looked closer at his face and realized his whiskers had been cut as well. Not acceptable! My vet was shocked.

My dog came home happy and relaxed, and his grooming was beautiful! Got the cut I requested and…read morethey did the nail trimming and all the extras.

Just started taking our fur baby to Paws Kountry a couple months ago and we love it so far. Staff…read moreis very friendly and welcoming and our dog leaves happy and smelling amazing every time. Quick drop off and pick up and convenient parking right out front. Haven't used their boarding services yet, but if I needed it I would definitely consider them first. 100% recommend them for grooming services.

I'm sorry. The Lady at the front desk is not rude and I have been there many times. They are all…read morecaring and patient. We groom and kennel there and have for quite a while. You can trust them.

The lady at the front desk was so rude. On the website it says you can walk in for a nail clip…read morewithout an appointment. I called 5 times to make sure and no one answered the phone. When I got there the lady at the front desk said No come back tomorrow. I recently moved here and this place was recommended to me. I have 4 dogs and was looking for a regular groomer. Needless to say I didn't go back, I won't be going back and I wouldn't recommend it to anyone.

Only place in the area that does CAT grooming for less than $130 (starting). They are SO KIND, SO…read moreKNOWLEDGEABLE, and sooo understanding when I was 8 minutes late because my cat didn't want to come out from under the couch LOL. They talked everything over with me prior and assured me that if she got too stressed out, they wouldn't continue (big news for people used to the pump-and-dump groomers that don't care!) When I came to pick my kitty up, she was relaxed in her carrier- might as well be a kitty spa. Nails clipped, ears cleaned, full wash, dry, and lion cut in an hour and a half! Her cut is fantastic- no clipper lines or missed hairs. We will 100% be coming back for her next groom. Thank y'all!

Must use cash only, otherwise, a $7.50 is incurred. The place is not an open place so you can see…read moredogs being groomed. The front area seems not so friendly. I wanted to try this business to see how they would do. I wasn't impressed. My two toy poodles were groomed was not great. My German Spitz wasn't groomed at all. Very expensive for less than great service. I will keep using the place across the street! RE: Owner Response; I would hope you have better records but I did only visit once. Once was enough. I wish you luck!

Great staff, great price. We are from out of state and my pug and I come to Columbus about every…read more2-3 months. We will definitely be back the next time we are visiting. I noticed a huge difference as soon as I saw him. He smelled cleaner, he looked cleaner, and his fur is soooo soft.

I am beyond happy & satisfied with the grooming services we received at Dramatic Paws during our…read moremost recent visit. The ladies are so professional, patient and attentive to how you want your pet to be groomed & what you want them to look like when they are done. Their shop is very clean, neat, organized & pleasant to walk into. Located pretty centrally in town in Lake Bottom, it's worth it to bring your babies here.

My pup Bo had a trial day at Paws & Play earlier this month. I cannot say enough good things about…read morethis facility. Even though we won't be coming back. We quickly found out that Bo is an impressive jumper once he was in the care of Paws & Play. He was able to clear their 6 foot fence! Luckily they caught him and called me immediately. At pickup we were told that not only had he jumped the fence he jumped from stall to stall (just to socialize) and that's the reason he isn't allowed back. I 100% understand this decision and respect it due to safety concerns. They spoke so sweetly of my jumping bean despite all the trouble he caused. Even recommended other facilities in the area that could possibly help. Based on my experience, I can attest to how much the employees & owners care for these animals. They were sad Bo couldn't come back, but maybe once his jumping is under control we can try again.

My sweet boy loves Paws & Play! They are super nice people and they treat you like family.read more

Day started with a bad experience at another groomers and I had seen one of the purple vans in my…read moreapartment complex. I called and talked to Samannth, who is the owner. I washed if she could help me and made a same day appointment for us!! Emma came and I will just say this....that is the best haircut our dog has ever had!! He had a full mobile groom and Emma is AMAZING!! She is a true asset to the company!!! We have found our forever groomer and are so happy and excited for the future.

I heard good reviews and was quoted a price when I booked my dog's appt. At the time of the…read moreappointment the groomer increased the cost. I paid the extra amount and decided not to use them again. My pup smelled fresh and clean after her groom however, when we got back to my office I realized her legs were not trimmed evenly and it doesn't look like her paws were trimmed at all. For $170+ I expected it to be a high quality service and groom and I was sorely disappointed.

I love Puppy Parlor. Both my dogs get treated so good. They do a good job. On days they are closed…read morethey will work us in. Very accommodating and friendly.

I received terrible service today from both the owner and his wife. They're not able to leave…read morepersonal issues at home. They were both rude and quick to anger. Owner would not let me talk to the groomer (his wife). He also didn't introduce himself. A simple "hi, welcome ... my name is ___ and I'm the owner. I'm sorry the groomer is handling a personal issue at the moment, but I can definitely get her to call you once she is in our parlor" would have been professional and totally okay with me. Instead he said she was currently taking care of their toddler and couldn't talk to me. I asked if it was a bad time and offered to come back another time, and he said no and told me I had an attitude. I just wanted to explain how I wanted my dog's hair to be cut to the groomer and not to a man that I didn't know. I left my dog there and didn't even go pass the end of the road before I decided to take my dog back home because I had a gut feeling my dog wasn't safe. When I got back I over heard him talking about me and he said "that girl's fu**ing dog!" ... soon after I was thankful the groomer was there so I could talk to her. However she proceeded to yell at me too! She said she wasn't unable to even change her toddler's dirty diapers. I guess it was because she had to come cut my dog's hair :( ... also the owner was in the middle of bathing my dog when I came to get him back. He said I had to pay for his bath. I've taken my dog there 2 times before and never saw or met her husband. Yes the place is kind of dirty and I did see roaches, but she did a good job and the price was really cheap so that's why I went. I even went another time and they were closed. Nobody ever called me to let me know they were closed. It's a good 20 minute drive for me and I was late for work. Because I'm patient and forgiving, I went back this last time. Will never be going there again because of the way I was treated. Rude, unprofessional, poor communication, dirty, and roaches. Keep that in mind if you're considering going to A Puppy Parlor.

Fantastic pet spot! Just picked up our Daisy after 3 days of open boarding and Very pleased with…read morehow Daisy was treated. We were concerned about Daisy's fear of large dogs due to being attacked several times. At the end of three days Daisy was in the park with Mak and the larger dogs and doing very well. Nichole was very professional and gave us an excellent tour. Gave us spot on information about Fur-baby's and was very helpful. I was amazed at how clean and well kept the facilities were. When we toured the inner kennel there were no urine or feces smell and the dogs were kept in custom made wooden kennels. I have toured several kennels in the Columbus area and the smell hit me like a brick the second I walked in. Not here! When we toured the run area we were not only surprised at how big it was but also how clean! Not one sight of doggy doo anywhere. Oh and Did I mention the pictures they post several times a day! Just awesome and made us very comfortable. Thank you Fur-babies!

If I could give them no stars I would! Amanda is rude and sloppy. Her work is rushed and she does…read morewhat she wants to your dogs. The owner allows her to be rude and treat customers any way. I have used them before and the groomer who no longer works there was respectful, patient with my dog and professional. The owner was too busy trying to bash the old worker that he didn't listen or address my concerns with the new puppy. He is money hungry and racist. My dog was shaking when I picked him up. Stay away from this place.

Lisa Marie is definitely the best groomer I have Ever met! She did amazing with my Australian…read moreShepard, riley. I totally trusted her with his coat and he always looked so beautiful when we got him back! Thank you Lisa Marie for taking care of Riley.

Lisa is the best groomer I ever had!!! She is very gentel with with a very difficult puppy and was…read moreable to straighten out a very bad haircut! She also help with her training. You will not regred using her services!!!