I can't say enough good things about this vet! My large 100-pound pitbull was neutered, and I was a…read morebit nervous because he's a big dog and a pitbull -- but the staff treated him wonderfully. Everyone was so kind and professional. We ended up coming back a few days later because he licked his incision open, and they were amazing -- listening carefully to all my questions and concerns, explaining everything, and making us feel completely at ease. The girls at the front desk were so sweet, too. Thank you for taking such great care of my boy!

Yup its me again,,,first thing Dr.Carroll did was give "Schatzi" a steroid shot and antibiotics,…read moreone thing you never even mentioned NOT ONCE,She had a fever,when you checked her temp u said it was high,I mentioned that was odd so u decided the thermometer was not good u checked her again and said it was normal?? Yall need to get your ducks in a roll,she is 8lbs, DO u really care?! I will continue to let people know,how she almost died over doing to many things while in surgery,and like a dumb AZ, I went right back to your establishment. I really didn't think something would happen again,I trusted you with my baby.Only to put her thru hell,and then take my hard earned money.GET YOUR CRAP TOGETHER BEFORE YOU ARE SUED FOR NEGLECT.

I've been taking my dog here for almost a year and I love them!! They always make my dog feel at…read moreease and they take real good care of him. He's always happy to see the staff when I drop him off. I like how small and secluded the space and location is. Not overwhelming and it makes me feel like they are able to give additional attention to the pets.

Not sure what's going on, but they canceled my upcoming appointment the I had scheduled for the…read moreApril10 weekend

I can't say enough great things about this veterinarians office! From the moment we walk in, we…read morewere treated with kindness, professionalism, and genuine care. The front desk staff is friendly and efficient, and the facility is always clean, calm, and welcoming. We've always gotten perfect medical care for our 2 pups.

We are out of town and needed a vet for our little man. We chose Macon Road Veterinary. I have…read moreworked at a few clinics in the past and I was speechless when we left this clinic. They should be the source of learning for all other clinics. From scheduling, online client forms, check-in and wait time; exceptional, fast process. We waited in our car, was called at time of appointment, and given our exam room number. We entered the room and were followed immediately by a wonderful technician Miss Danni. Dr. Hunter followed within minutes. The care and attention was superior. We were not made to do unnecessary tests. This has never been the case with care I have had and witnessed from clinics in the past. Checking out was also exceptional. Everyone at the front desk was friendly and knowledgeable. A young lady who had just started, checked us out with assistance from her associate. Both were first rate. My only con to my visit is that we have to go back home and are not able to make this clinic our home base for veterinary service.

I'm sorry. The Lady at the front desk is not rude and I have been there many times. They are all…read morecaring and patient. We groom and kennel there and have for quite a while. You can trust them.

The lady at the front desk was so rude. On the website it says you can walk in for a nail clip…read morewithout an appointment. I called 5 times to make sure and no one answered the phone. When I got there the lady at the front desk said No come back tomorrow. I recently moved here and this place was recommended to me. I have 4 dogs and was looking for a regular groomer. Needless to say I didn't go back, I won't be going back and I wouldn't recommend it to anyone.

I wish I could give more stars. Yesterday we had to bring our sweet Nala to say goodbye. It was…read moreheart wrenching and extremely hard. However, everyone in this office was amazing and kind. We have been coming here since 2015 with all our animals and I highly recommend you bring yours here as well. I want to Thank them all for fitting us in and for being so compassionate.

Yesterday, June 4th was the first visit we had at Countryside Veterinary with our new dog Bo. The…read morestaff was amazing, friendly, caring and professional. Dr. Rider was so sweet and caring, very informative and listened to my concerns. I feel at ease and blessed to know I have a wonderful staff behind me to help when needed for my fur baby. The wait time after check-in was awesome. If you need a vet to take care of your fur baby, this is the one.

Good Vet friendly staff…read more Y'all come back now ya hear!

We have been taking our pugs to this clinic for the past six years and, until recently, have always…read morebeen satisfied with the care they received. Unfortunately, our most recent experience was very disappointing. One of our pugs had been suffering from diarrhea for three days, so we brought her in seeking medical attention. We were informed that no veterinarian was available at that time. When we asked when a doctor would be available, we were told there would be one in the office that afternoon, but there were no appointment slots available. We then asked about scheduling for the following week and were told there were no openings then either. She was very rude and inconsiderate of the situation. In addition, we noticed that the clinic has significantly increased its fees. According to the pricing posted on the door, a walk-in visit now costs $90.00, and several other fees have also increased. As longtime customers, this experience left us feeling that the focus has shifted more toward generating revenue than providing timely care and support for loyal clients and their beloved pets. When a pet is sick, owners want to feel confident that their veterinary clinic will do everything possible to help.

CORPORATE GREED OVER AN ANIMAL'S LIFE: Deceptive Staff and Cruel Reneging: Please, if you love your…read morepet, stay far away from Opelika Animal Hospital. After taking over $20,000 from us to care for our 7-year-old Pitbull mix, Excel, over the last four years, this corporate-owned clinic left him to suffocate on their floor because of absolute greed and staff deception. Our dog was in severe, life-threatening respiratory distress-wheezing, coughing violently, hacking up foam, and unable to stand. We have nationwide insurance through PetsBest that covers 80% of his care, which includes an emergency direct-pay hardship form that wires the covered balance within 3 to 5 days. For weeks, the front staff neglected to send our dog's historical files to the insurance company, lying about the dates they sent them and telling us it was too much of a 'hassle' to fill out.When we physically carried our limp dog into the clinic today, the veterinarian looked at him, heard what her staff had put us through, and promised us on her word that she would accept our insurance form and treat him. Wiped out financially, I scraped together our last pennies, and my mother selflessly provided the remaining 20% co-pay ($125).Minutes after paying, the doctor called us back, sounding incredibly nervous. She reneged on her medical word. She admitted that the clinic was no longer run by locals-it had been bought out by a corporation, and her corporate payment director was refusing the insurance form. They demanded the full balance completely upfront, handed us useless medication we already owned, pocketed our last $125 for a 2-minute 'glance,' and forced us to wheel my suffocating dog back out to the car.They do not care about animals; they care about corporate margins and profit quotas. They left a suffocating dog to die because signing a piece of paper for verified insurance funds was a 'hassle.' Run the other way and find a local, independent vet who actually remembers their oath.

Yesterday, I had the opportunity to take a tour of Columbus Boarding and Training…read more A visually exquisite example of a canine boarding and training facility, I would be happy to board my dogs. As a veterinarian of many years and a passionate dog mom, I am extremely picky about the handling and care of my fur babies. The facility is beautiful and CLEAN! They promise frequent activity of their residents. They work with you to comply with special nutritional needs, supplied by you. I also totally agree with their requirement to have your dog (s) spend a 1/2 day boarding ( daycare) to see how they acclimate and how their temperament is, prior to boarding your dogs. In Florida, my boarding facility had the same requirements and my shepherd was happy to go and was bright, alert when I went to pick her up. Therefore when she was boarding, she was relaxed about the experience. The reason for four stars instead of five is because, I haven't boarded my shepherds yet. Visually this facility deserves a five star. I hope and believe, that after my shepherds stay there, it will be totally a five star facility.

Brought my pups here for a week long stay. One of them is older (12 year old yorkie maltese mix)…read morewith separation anxiety as she was abandoned at the pound by her previous owner when she was about a year old. Our other pup is a 2.5 year old Pit Shepherd mix who is very high energy. Normally when I bring my yorkie mix to someone to watch in their home she barks consistently and will not eat hardly if any because of her separation anxiety. I was very concerned leaving her somewhere where there were other dogs and she wouldn't have the one on one care she usually gets when we are out of town. The pit mix is excited about everything and is just excited to exist so I knew he would have a good time regardless. Izzy was amazing! She listened to my concerns and found an area where they could be boarded separately but still be together. They were in two separate kennels that shared a wall so they could comfort one another. I would have had them boarded together but the younger one always presses the older to play and she can only take so much even though she's very attached to him. Izzy showed me pictures of our yorkie sleeping on her back stomach up which she only does when she's very comfortable and happy! She also told me that our yorkie ate every day she was there. She didn't finish her food the first day but I was so shocked she ate all her food every day after that. Normally when we pick them up from anywhere they run to us so happy to see us. This time they seemed happy to see us but it was almost like I was picking the kids up from camp. They weren't overwhelmingly happy to see us as if they had a good time. Our Pit mix even greeted one of of the groomers Bryan before greeting us I can not thank Izzy or the Columbus Boarding and Training facility enough for taking care of my pups and for making a very stressful situation so much easier. I even received them bathed and smelling fresh for no extra charge. Thank you again