Took my bird here and they were super helpful. Ladies at the front desk were very nice and the…read moredoctor looking at my little feather baby was great. Knew what he was talking about and also CARED!

Great clean clinic. Gals at the front desk very friendly and after a couple of visits know both me…read moreand my dog.

I would give this place zero star if this was an option. It was my first time taking my 2 small…read moredogs here, I have a miniature poodle & miniature schnauzer they were a little nervous since the place was new to them, so they were barking a little. My dogs been to the groomer several times before. We wanted to try this place since it was a little closer to us. One of the ladies was very sweet I believe it was miss Linda, as she was taking my information another lady came from the back of the building (without introducing herself) had this mad look" and she said "oh no we are not having this in here" I guess she was referring to my dogs being a little nervous. So, I asked her what she meant, if they never got any dogs that barked a little?She answered they would only take dogs that did good and were calm" She also said this is why they kept their "usual customers" and only a few cats, so they didn't have to deal with nervous dogs I completely understand, people can handle their business however they choose to. But this would've been helpful information to add to their page or to tell me when I called to make the appointments. I adopted both of my dogs (my babies) they are very sweet but I am not sure what they were exposed to in the past or what scares them. But this lady had absolutely No Love in her touch! Didn't even try to pet them nor to acknowledge them. So miss Linda put them in their waiting area & said she would try to work with them" as I am walking out she tells me they only accept cash! No debit no credit cards. Ok, I understand this, I got in my car but I wasn't feeling good about leaving them there since I could clearly tell this other lady was having a bad day. A gave it about 1/2 hour & called them asked miss Linda if they had started on them yet, she said no. So I told her to please not to do anything, I would go back to get my babies & this is exactly what I did. I just didn't feel right leaving them in a place that showed No love to them.

Amazing service! I brought in my severely-matted Great Pyrenees, Sadie, and they worked all day to…read moregroom her and did a fabulous job. They refused to shave her ((which FYI Great Pyrenees should not be shaved)) which told me that they were knowledgeable about the breed and they cared about their craft. I highly recommend "A Loving Touch Grooming" and will not take my furbaby anywhere else as long as we stay in Columbus!

Stopped by to ask about my french bulldog getting groomed and nails clipped and couldn't even make…read moreit into the door before some lady asked me if I was getting ready to move my vehicle very rudely. I then asked her if she was the owner she said no and again told me to move that there where other people to pickup there dogs. I moved and the whole time I've been writing this review Noone has come to get their dog . Ill never come back here again!!!!!

The are the best groomers in town. The owner Dawn and staff knows dogs and breed specific cuts and…read morestyles as well as care & treatment for their paws and especially their coat. My dog (Miniature Poodle) would get whirlpool baths from them. She would get so excited when we would get within a block of approaching the shop. I was amazed but I knew Dawn O, the owner had been on the national and international level judging Dog shows when I saw her on a cable show judging designs and cuts on various breeds. She's been on NBC with her own designs and cuts on dogs. She knows what the judges look for when you enter your dog for show. They love dogs and it shows. My dogs is just as happy if not happier and healthy when I pick her up from dropping her off cause she looks picture perfect wonderful. The staff is always happy and friendly which does make a difference. I found this salon after I took my purebred dog, puppy at the time to Petsmart where she had razor burns and miscuts that were lopsided balls on a poodle and they charged me $85. You could see they hurt my baby by her dried tears on her face. I recommend Klippers so no dog should endure such horror but have a happy positive experience and look beautiful.

Animals: Two 60lbs double-coated dogs…read more Services requested: de-shedding treatment, bath Pros: they got a bath and smelled good. Prices would have been acceptable had services been completed. Cons: services not completed to expectations (if they completed the de-shed at all) The picture below is from ONE of our dogs that supposedly just had a recent de-shed Abhorrent communication skills, records keeping, and timelines Every call was met with "who is your baby," followed by a hold time to see whether the dogs were ready yet. Dogs were dropped off at 8am, supposedly weren't complete until closing, though an estimate of 1pm had been given. Received no phone call on their completion of service. Lack of itemized bill The services are charged according to how much product is used and time required. Why then am I not in possession of a bill annotating these amounts? What exactly did I spend $165 on? Of additional note, both my dogs drank nearly a full large bowl each upon returning home. It seems they had not had access to water in a long time, although this may be behavioral and is unverifiable. Overall: not happy.

Great grooming service. I've brought my cocker spaniel puppy here several times and they always do…read morea good job of cleaning his ears & trimming his coat. Reasonably priced ($35) and they do an excellent job!!

If you have a dog and you want he or she trained take them here. Colby is legit, he knows dogs and…read moreloves dogs. I got my 1 year old Doberman back in a short time and he's twice as loving and minds commands like no other. Colby will do what ever it takes to get your dog where they need to be to become your best friend and companion.

Lack of Communication. Not Passing on commands and following up. Hard to contact got a few videos…read morethen things didn't work out as planned

I can't say enough good things about this vet! My large 100-pound pitbull was neutered, and I was a…read morebit nervous because he's a big dog and a pitbull -- but the staff treated him wonderfully. Everyone was so kind and professional. We ended up coming back a few days later because he licked his incision open, and they were amazing -- listening carefully to all my questions and concerns, explaining everything, and making us feel completely at ease. The girls at the front desk were so sweet, too. Thank you for taking such great care of my boy!

Yup its me again,,,first thing Dr.Carroll did was give "Schatzi" a steroid shot and antibiotics,…read moreone thing you never even mentioned NOT ONCE,She had a fever,when you checked her temp u said it was high,I mentioned that was odd so u decided the thermometer was not good u checked her again and said it was normal?? Yall need to get your ducks in a roll,she is 8lbs, DO u really care?! I will continue to let people know,how she almost died over doing to many things while in surgery,and like a dumb AZ, I went right back to your establishment. I really didn't think something would happen again,I trusted you with my baby.Only to put her thru hell,and then take my hard earned money.GET YOUR CRAP TOGETHER BEFORE YOU ARE SUED FOR NEGLECT.

We have been taking our pugs to this clinic for the past six years and, until recently, have always…read morebeen satisfied with the care they received. Unfortunately, our most recent experience was very disappointing. One of our pugs had been suffering from diarrhea for three days, so we brought her in seeking medical attention. We were informed that no veterinarian was available at that time. When we asked when a doctor would be available, we were told there would be one in the office that afternoon, but there were no appointment slots available. We then asked about scheduling for the following week and were told there were no openings then either. She was very rude and inconsiderate of the situation. In addition, we noticed that the clinic has significantly increased its fees. According to the pricing posted on the door, a walk-in visit now costs $90.00, and several other fees have also increased. As longtime customers, this experience left us feeling that the focus has shifted more toward generating revenue than providing timely care and support for loyal clients and their beloved pets. When a pet is sick, owners want to feel confident that their veterinary clinic will do everything possible to help.

CORPORATE GREED OVER AN ANIMAL'S LIFE: Deceptive Staff and Cruel Reneging: Please, if you love your…read morepet, stay far away from Opelika Animal Hospital. After taking over $20,000 from us to care for our 7-year-old Pitbull mix, Excel, over the last four years, this corporate-owned clinic left him to suffocate on their floor because of absolute greed and staff deception. Our dog was in severe, life-threatening respiratory distress-wheezing, coughing violently, hacking up foam, and unable to stand. We have nationwide insurance through PetsBest that covers 80% of his care, which includes an emergency direct-pay hardship form that wires the covered balance within 3 to 5 days. For weeks, the front staff neglected to send our dog's historical files to the insurance company, lying about the dates they sent them and telling us it was too much of a 'hassle' to fill out.When we physically carried our limp dog into the clinic today, the veterinarian looked at him, heard what her staff had put us through, and promised us on her word that she would accept our insurance form and treat him. Wiped out financially, I scraped together our last pennies, and my mother selflessly provided the remaining 20% co-pay ($125).Minutes after paying, the doctor called us back, sounding incredibly nervous. She reneged on her medical word. She admitted that the clinic was no longer run by locals-it had been bought out by a corporation, and her corporate payment director was refusing the insurance form. They demanded the full balance completely upfront, handed us useless medication we already owned, pocketed our last $125 for a 2-minute 'glance,' and forced us to wheel my suffocating dog back out to the car.They do not care about animals; they care about corporate margins and profit quotas. They left a suffocating dog to die because signing a piece of paper for verified insurance funds was a 'hassle.' Run the other way and find a local, independent vet who actually remembers their oath.

I wish I could give more stars. Yesterday we had to bring our sweet Nala to say goodbye. It was…read moreheart wrenching and extremely hard. However, everyone in this office was amazing and kind. We have been coming here since 2015 with all our animals and I highly recommend you bring yours here as well. I want to Thank them all for fitting us in and for being so compassionate.

Yesterday, June 4th was the first visit we had at Countryside Veterinary with our new dog Bo. The…read morestaff was amazing, friendly, caring and professional. Dr. Rider was so sweet and caring, very informative and listened to my concerns. I feel at ease and blessed to know I have a wonderful staff behind me to help when needed for my fur baby. The wait time after check-in was awesome. If you need a vet to take care of your fur baby, this is the one.