Absolutely Lifesaver on the 4th of July!…read more I am on a long road trip with my family in our 2024 Toyota Grand Highlander when our dashboard suddenly lit up with a bunch of serious malfunction errors, and the car lost driving power. It was incredibly stressful, especially since it happened right before the holiday weekend when almost every other repair shop was completely closed. I pulled into this Steve's Shell Service Center, and Steve stepped up to help us. He was incredibly friendly, kind, and calm. He is extremely knowledgeable about modern vehicle electronics and took the time to listen to what happened, scan the vehicle's computer codes, and explain exactly what was causing the glitch. He cleared the error codes for us completely for free so we could get back on the road safely and finish our holiday trip. After a long test drive, the car is running perfectly normal again and all the dashboard lights are gone. Steve didn't just fix our car's electronic glitch; he saved our entire holiday weekend. If you ever need honest, expert, and genuinely caring mechanical help, go see Steve at this Shell station. I cannot thank him enough!

Excellent service! Honest, thorough, detailed, professional and friendly. I was referred to this…read moreshop for those reasons and my experience matched exactly. Thank you for getting me back on the road to enjoy the remainder of my vacation!

Absolutely incredible service! Jaime went above and beyond to make sure our needs were met. I…read morehighly recommend this Jiffy Lube branch!

Ironically, I see I wrote a 5 star review for this same location in 2017. Makes sense, I have been…read moretaking all my vehicles here for the last several years. But today, I was met by the single most rude employee one could imagine. Now, maybe she was just having a bad day (it happens) but to interrupt my sentence just to tell me "I need you to put on your parking brake, roll down your window and give me your mileage" with a level of demand and urgency as if the lives of children were at risk, is a little much. My response; "Wow, that is a lot of needs." She again repeated her demands and clearly I failed to understand how serious the moment had become so she added pointing and gestors to supplement her request; "I need you to put on your brake, roll down your window and give me your mileage!" Yeah, I heard your list of demands the first time. I have been pulled over with less consternation then what this tech was displaying. I simply replied, "No, I think I will go someplace else." Remember when I said I have been taking all my vehicles here for nearly ten years? That stopped today.

We were on a road trip coming down from Brian Head and realized we needed new front brake rotors…read moreComing down the mountain, the grade was tough on the disks and warped the left dish, as a result the front vibrated when applying the brakes. Thankfully, our friend Steve, hooked us up with Burt Brothers Tires for a repair. When we arrived, they were friendly and welcoming and immediately took in the four runner to examine it. In the end, they replaced both front rotors, placed new pads, and conducted a four-wheel alignment. They did a great job for a very reasonable price, much less then it would of costed in California. The vehicle drove like new right when we left the service center. Thank you ladies and gentlemen for a job well done.

I had about an hour to get my trucks oil changed. I asked if they would be able to take care of it…read more They said they would do our best. Next thing I know, my truck was heading into the work bay to begin the service. They were done as promised! These guys are the best in town.

I can't say enough good comments about Jason and Tough Times Auto Repair! We are from Idaho and we…read morewere on our way to California in our RV when we broke down in Cedar City, Utah. Long story short, we were recommended to Jason and he was awesome. He's a great mechanic, honest, and fair! He got us back on the road for a lot lower price than we expected and our RV is running great! We've pretty much decided that if our RV needs work done in the future, we will make plans ahead of time with Jason and have him make the repairs while on our way to California. Yes...you read that right...we will come from Idaho to Cedar City, Utah just to have Jason make any repairs that we need!!! ***HIGHLY RECOMMEND***

Excellent! He showed up right as the tow was depositing the vehicle. He gave me a great estimate…read moreand knew exactly what he was doing. Great service. He was concerned with our well-being, not just getting paid. If I have a problem around here again, I will call him first. Just ask about method of payment first so you have cash ready if his card reader is broken.

A Heartfelt Kudos for Jonathan LG - True Customer Service Hero…read moreTo the Leadership Team at Les Schwab Tires, On May 18th, my husband and I were traveling from Nevada to Utah to attend our grandchildren's graduations when our vehicle suddenly began vibrating. Within moments, the shaking became so violent that we could barely control the car and were forced to pull into the emergency lane. Thankfully, the Cedar City exit was close, and we spotted your Les Schwab location at 1403 S Providence Center. We limped in and explained our frightening situation. Jonathan LG immediately took charge. He pulled our vehicle right into the bay, put it up on the lift, removed the tires, and thoroughly inspected everything. He discovered the front tires were out of balance and added a .75 oz weight to each. After a careful test drive, he confirmed the vehicle was safe and smooth once again. What truly sets Jonathan apart is what happened next. He told us all charges were waived and that he would personally take care of it. In a world where this kind of genuine care and generosity is increasingly rare, Jonathan's actions restored not only our vehicle but our faith in exceptional customer service. Thanks to him, we were able to return home safely with the peace of mind of knowing the problem had been properly addressed. His quick thinking, mechanical expertise, kindness, and willingness to go way above and beyond the call of duty made all the difference that day. Jonathan deserves strong recognition from Les Schwab's leadership for embodying the very best of your company's values. We are deeply grateful and will forever be loyal customers because of him. With sincere appreciation, W & W Hansen

Quick, efficient, and courteous.Comfortable waiting area.Employees were helpful and courteous…read more And free pop corn also.

Was passing through Cedar City and oil light came on. Probably just a warning that a change was due…read morebut decided not to take any chances. I have an Alfa Romeo Stelvio. Not a common car but JL had the right filter. Victor and staff were great to get a change done in 20ish minutes and keep me on my way. Friendly staff. Thanks!

tried to charge over $120 for an oil change. I went next door to big o tires and got it done for…read more$60.

I needed a new alternator for my Honda Odyssey. I had an extended warranty company that would cover…read morethe cost of repairs. If you know anything about warranty companies they also try to undercut the service repair shops so most won't work with them. Midtown handled everything with the warranty company! They were willing to work with me and them! Got the quote quick, got my van in quick, repair was fast! Thank you midtown!

Heath has always taken great care of us! Never had any issues! They are always fair and honest with…read moretheir prices and work! I would recommend anyone to their business

Excellent customer service!! Kason Is the best!! Staff is…read morealways very friendly, quick service

I just recently moved to Cedar city, Utah. Love it, and I needed to find a place to do oil the…read moreBurt Brothers love them. They're very kind very efficient. I suggest anyone in Cedar city go to them two thumbs up.!