Absolutely Lifesaver on the 4th of July! I am on a long road trip with my family in our 2024 Toyota Grand Highlander when our dashboard suddenly lit up with a bunch of serious malfunction errors, and the car lost driving power. It was incredibly stressful, especially since it happened right before the holiday weekend when almost every other repair shop was completely closed. I pulled into this Steve's Shell Service Center, and Steve stepped up to help us. He was incredibly friendly, kind, and calm. He is extremely knowledgeable about modern vehicle electronics and took the time to listen to what happened, scan the vehicle's computer codes, and explain exactly what was causing the glitch. He cleared the error codes for us completely for free so we could get back on the road safely and finish our holiday trip. After a long test drive, the car is running perfectly normal again and all the dashboard lights are gone. Steve didn't just fix our car's electronic glitch; he saved our entire holiday weekend. If you ever need honest, expert, and genuinely caring mechanical help, go see Steve at this Shell station. I cannot thank him enough! read more

Steve's Shell - Shop - Tires Near Me - Cedar City, Utah

We were driving my brother's van from Rancho Cucamonga, California to Lakewood, Colorado and back to see my father in the hospital. On the way back, we had to have the car jump-started at one of the places where we stopped to get gas. We had already had the battery charged when we left that morning so it surprised us. The closer we got to Cedar City, UT, it was clear that the battery was dead and we were on the alternator. We confirmed it the next morning when AAA jump-started the battery again. To be safe, we had the van towed to Steve's. We did not have an appointment. We were stranded over the holiday weekend. Fred was incredibly caring. He didn't have the battery, ordered it from his many resources to deliver it to him, installed it and checked the alternator in between the MANY cars he was servicing. That kind of service is very rare these days. We are tremendously grateful that we found them. read more

We requested some assistance because of battery issues with our Toyota Prius. We requested help through the Yelp app and even though it was the weekend someone promptly got in touch with us and ordered the parts needed. When we needed them installed Fred did the job quickly and efficiently. Everything was well priced and the service was excellent. read more

Terrible terrible job .I took my car in and they said it would be done in a day.a week later they hadn't even looked at it . Did a terrible job and didn't even fix the problem but charged for it They did the same thing to my boyfriend had his truck for 2 weeks and didn't fix a thing in fact Made it worse. read more

Steve's Shell was the only spot in Cedar City that would fit me in on my way to SLC. I was overheating while towing my boat and they had me in and out in under 5 minutes, having completely fixed my issue. Of course I left a great tip and was extremely grateful! Amazing service!! So friendly and helpful!! read more

My sons toyota tacoma would not start !! We had it towed to Steves and they found the alarm was the problem !! Great service and great prices !! My son will be back soon for a brake job !! read more

John and the team at Steve's Shell are amazing. While traveling to a wedding our 2015 Honda Odyssey's alternator went out and they literally saved the day. They provided prompt quality service at an affordable rate. Overall, very friendly and hard working staff. Plus one of my kids loves their minions. read more

Steve's Shell - Little minion statue and our repaired van :-) - Tires Near Me - Cedar City, Utah

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Steve's Shell was able to squeeze us in at the last minute. We were traveling and noticed our oil light come on. They completed the job very quickly and were very nice. We highly recommend. read more

Road tripping from California and my car broke down 12 miles away from these guys. Caught a tow and was serviced by Fred, John, and Kyland who were absolutely amazing! Got to us within an hour of our arrival. Ran a diagnostic on my car, got on the phone with my insurance to file a claim, let us chill there for 4 hours while we figured out a rental, calls back home, etc... they ordered a new motor for my car and are holding my car there until we can get the motor replaced and drive back to UT to pick it up. They definitely made the process a lot easier and were around to crack jokes to cheer us up. Checked the fluids on our rental to make sure we were good to go and continue the rest of our trip to MT. 10/10, let these guys take care of you! read more

We were driving through cedar city with a rental car when we developed a leak in the sidewall of our tire. The rental company was no help and left us to figure out repairs on our own. It was a Saturday afternoon at 5pm. We called every open tire store in town but nobody had the right size. We called Steve's shell and while they didn't have the tire on hand they were so helpful in ordering the right size and scheduling the repair for first thing Monday morning. We got the car back on Monday morning, the tire was there, as promised, and they were able to get us back on the road in 15 mins. Very grateful to Steve's shell for helping us get back on the road as painlessly as possible read more

These Guys are AMAZING!! Yesterday I headed down the 14 from DC and my Thermostat was on Hot..I immediately turned around and went back to Duck Creek , my husband told me to go to "Loose Wheels"..these guys were phenomenal..filling up my coolant, they recommended Steve's Shell in Cedar City..I got an appointment today (Sunday)and John the mechanic was fantastic .. Honest & Straightforward....i made it home to LV..Thanks John I would not hesitate to come back to Steve's Shell again. and ask for John ..Thanks Guys..YOU ROCK!!! read more

Service was amazing. Fit us in for repair, and was done quickly same day. If in Cedar City and need a repair or maintenance stop in.

This place is amazing! Fred is soooooo knowledgeable! So kind and always ready to help. He must work 80 hrs a week! He always is there and never does he not know how to address an issue. Always will go here forever!!!! read more

Fred and his guys are the real deal! They took me in and took care of my wife's car and charged me for what they did not what the book calls for!! This is as good as a shop gets! Honest, friendly, and customers come first from my experience with them!!! I'd bring all my cars to them if I lived locally and if you do live locally you are nuts if you don't keep these guys busy they do stellar work and they do not gouge ! Excellent job guys Thanks Paul Honda Odyssey crank pulley!! read more

Stay away! Water pump replacement. Waited 5 days on our vacation. Mechanic got the wrong part. Said the correct one was 2 days or more. Never called me on status update. Obviously upset. I called Ford dealership 5 min away from Steve's Shell. Got the correct part. Arrived with correct part and said they would get to my truck when they could. While my entire family was in a borrowed car from a friend. I sat there and watched for an hour while they fixed other peoples cars. They are either, lazy, incompetent, liars, or don't care about customers. No idea how they got 5 stars. Although they did replace my radiator cap. Terrible value, service, and overall experience. read more

The absolute worst customer service. I stopped in today to see if they had time to do a quick tire patch. The girl said "one second" and started walking around, then came back out and started working. After 15 minutes, I left because I still didn't know if they could do it or not. They completely ignored us, so we left. Definitely won't be going back or recommending them to anyone. read more

Very disappointed in the service received here. Initial quote to "fix" my car was $150, after being worked on and the car still not fixed the new amount is $241 and as I am now in the process of getting the car towed elsewhere for services they will not give me my keys until it is paid. Would not recommend this place for any vehicle repairs. read more

I was in the middle of a 10-hour drive from Ogden, UT to Phoenix, AZ and my engine started acting up. From the onboard OBDII reader codes, I determined it was a spark plug and/or coil pack. I managed to limp my way to Cedar City, only to find everything was closed (Saturday). I stopped at the only other place open, Jiffy Lube, and they referred me to Steve's. I got to Steve's at around 3pm. The mechanic said he would take a look, but he he had evening plans, so he couldn't stay too late. I explained to him my situation and he agreed to do the work. The parts were in within the half hour and he got me back on the road by 4. This is a drive I do two or three times a year, I'll definitely remember this place. Prices are fair, the work is good, and, most of all, the mechanic is trustworthy. Also, they're pretty much the only place open on the weekend. read more

Fred is super nice and professional; he fixed the ABS speed sensor in 30 mins; the fees he charges is also very "unexpected" reasonable! Highly recommended. read more

Steve's Shell - Tires Near Me - Cedar City, Utah

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Josh and Fred saved my butt by quickly and efficiently diagnosing my Toyota Tacoma. I can't thank them enough for their thoroughness and honesty. They are beyond reasonable and fair. Much appreciated fellas. read more

My car died unexpectedly, while spending the week at Brian head Utah. The shop was recommended to me by locals who said they were reliable and trustworthy. After getting a tow to Steve's Shell, John helped me identify and resolve the problem in short order. read more

I was on a road trip through Utah camping in my truck when my engine started to run hot. It started guzzling full tanks of coolant every few miles. I got towed 97 miles (thanks AAA!) from Tropic all the way to Cedar City because Steve's shop was the closest and apparently most reliable. And I was so lucky! Steve lived up to his positive yelp reviews and recommendations from the tow truck driver and other local shops. He promised me he would look at it the same day and he did. He was laid back but seemed to understand the stress of the situation I was in. He found that the radiator cap seal was broken and had the new one delivered right away. I was driving away in a matter of hours. Steve was my road trip HERO! I really appreciate how straight forward and easy the whole experience was. Thank you Steve! read more

We were on a family road trip from Ely Nevada on our way to Kanab Utah in a rental car when we had tire trouble just outside of Minersville. It was on a Sunday and every place was closed. Luckily Steve's Shell was open. They answered the phone right away. We asked if they could help and they said, "that's what we are here for". They patched and plugged our tire fast and for a reasonable price. Staff was very friendly, helpful, and explained everything. Brought peace of mind to my frazzled wife. Thank you so much. read more

This shop has done a great job diagnosing and repairing my cars. Friendly service and very reasonable prices. If they can't get your car in when you come in they are good at scheduling a repair and getting work done in a reasonable time. I think they embody the good aspects of a small town. read more

We were traveling through Cedar City when we got a check engine light, asked a couple of people in town where to go to get it fixed and both suggesting this Shell station. Wow! We're they right! Problem fixed in under 30 minutes and his hourly rate is very affordable. Cedar city is lucky to have this place in their town. read more

Always great service at Steve's Shell. I have an old car (2009) and it still runs great thanks to Fred and the folks here. From big things to minor repairs, I've always gotten an honest, thorough opinion and explanation from Fred. read more

My daughter's car would not start. Steve's shell was recommended to us by Cedar City Auto. We had the car towed to Steve's and Fred, the technician, let is know that he would have it repaired the same day. True to his word, the car was repaired by 8:00 pm the same day. Fred called me as soon as it was done. He was working on numerous other cars as well and ended up staying until at least 10 pm to try and repair them. I don't know of many shops or technicians that will go those extra miles to help customers, and I am so grateful he did. I highly recommend this repair shop and technician. read more

We are visiting from out of town and pulled into Shell gas station for assistance. Our windshield wiper water hose broke. It was past 8:00 pm but they helped us anyway. He even ran to the auto store to pick up the hose and replaced it for us! I can't believe what amazing service we received. Fred Jr is the one who helped us. He was so knowledgeable about the problem and fix it in a snap! I highly recommend the service/gas station!!! read more

Josh helped us here and he was such an authentic, nice guy! Very grateful nice people still exist in the world! He was a straight shooter & told me he couldn't help us right away, it would take a while but he offered up info for a towing company to tow us closer to home. Which we ended up towing to Ron's in St.George which is only 1.5 hours from home which will make it a bit easier on us! Praying my car comes out ok. I love my old Buick but some serious power steering issues going on. I'm bummed. Thx though to Josh at Steve's shell for helping out! read more

These guys are awesome. Axel broke just north of Cedar City (in a snow storm). Made it to Main Street and first thing in the morning gave these guys a call. Changed out our left axel in less then an hour at a very fair price. If you're like most people, you wonder who to trust? You can trust Fred Jr & Sr. Thankful. read more

I researched local businesses before I went to Steve's Shell. Being previous dealers of full lube bay stations my expectations are higher than most people. Fred Jr. and Jordan are a great team. I watched them both work together with walk-in customers and scheduled appointments. Neither getting frazzled while helping everyone. I went in with what I was hoping was a power steering leak and turned out to be a small coolant leak. Thrilled beyond words but most of all I want to thank them both for their professionalism and customer focus. I would be proud to have either of them as an employee. I Highly recommend them and I will be back utilizing them as my local mechanics. If there was 10 stars they would get all of them. read more

It's a Sunday morning here in Cedar City Utah. Just had breakfast and ready to continue on my trip north. I fire up my truck only to notice a low pressure warning. Every gas station offers Air- for $1 but the compressors are J-U-N-K! I'm looking on here and yahoo maps trying to find an open store. ALL CLOSED!!! Except this She'll station. Not only does his air compressor work great, if I had a flat- they can fix from $5-$30 depending on what's to be repaired. Lucky for me, I just loss air over night and I was on my way. But if you are passing through on a Sunday.. THEY ARE OPEN 7 DAYS A WEEK!!! YES OPEN SUNDAY read more

OUTSTANDING CUSTOMER SERVICE!!! My wife and I were passing through Utah on our way to Canada. My brake pedal started going to the floorboard before I would start slowing. I pulled in the station and briefly spoke to Fred Jr. He looked at my truck and determined the problem right away. He then called multiple sources and was able to get a part delivered within 10 minutes. My truck was on the lift and he had me back on the road in 56 minutes. He could have VERY easily have put me off to the next day but didn't. I am forever grateful for his professionalism and commitment to the customer. It's a lost art! If you have an auto emergency in Cedar City, go to Steve's Shell!! read more

Gas price on the marquee was $4.59/gallon. I was charged $4.79. Asked the guy behind the counter about it and he threw up his hands and said 'pump 1 does that sometimes'. read more

My hat off to Matt! Thanks for helping me get back on the road. Your hard work was greatly appreciate. I highly recommend anyone that needs car service to stop by and get your car fixed here. They go over and above ! read more

I don't even know where to begin this review except in pure gratitude. Fred Jr was highly recommended from locals as I was passing through Cedar City. As soon as I got to the shop, I felt like I had just stepped back in time when mechanics we're honest, fair, compassionate, and helpful! I travel a lot and I've had a lot of auto mishaps. Steve's Shell was by far the best experience I've ever had. read more

Our car broke down on the side of the highway, after a different place was unhelpful we took our car here. Frank Jr was extremely helpful and kind to us. He didn't suggest services that were unnecessary and was quick with his help. Thank you so much for making our experience better! read more

So my daughter is in Cedar city going to college and I am 6 hrs away. The other day her car made a pop and hiss sound and her air conditioner stopped working. I suggested she go to a parts store and see if someone could come out and check her hoses. She did that and the parts store recommended she go to Steve's Shell. So she goes there and the guy treats her like a complete idiot and rolls his eyes at her and then tries to order the part and have her pay $500 dollars for the repair. She just needed to know what was wrong which this gentleman told her and she paid 20 bucks for that info. How can people be so ignorant. Just because she is a woman does not mean she is an idiot. It is her first year in college and she was scared and was not sure what she should do. This never would have happened where we live. Its sad you cant be there for your kids but you trust people to be descent. Im guessing the guy did not have kids cause im sure he would not appreciate someone treating his daughter that way. Sad to have your kid call you crying cause some guy was a big jerk to her. I hope no one else sends their college student there just to have them be treated like shit!!!!! read more

I had an oil change with Steve's Shell and it was done very quickly and at a fair price!

if I could give this place zero stars I would i had my tires changed on my truck there and the guy scratched my rims on my dually so bad I have to take them and have them done and the manager just said sorry there's nothing he can do about it read more