Just add my second visit there and It was the BEST Everybody…read morewas amazing and really helpful The environment is the friendliest Totally will recommend to family members

Let me start by saying what a beautiful store this is; very chic and modern. From the moment I…read morewalked in I was welcomed by Danny, who is absolutely fantastic. He's what originally drew me to want to do business here. He treated me as though I were family and made both me and my husband super comfortable. From making my appointment to see Dr. Calderón, to helping me pick frames that looked just right on my face, down to when I paid for their services, I was always met by kindness and warmth from him. I really want to make it a point to shout him out because his service was exemplary! Meeting with Dr. Calderón was the cherry on top of everything. He's an excellent doctor who really takes the time to explain what's going on with your eyes in a way that you understand. Any question or concern I had he was able to immediately address. I wasn't ever made to feel rushed or like I was taking up too much of his time. Very attentive and pleasant doctor to be seen by. From start to finish, everything was perfection with these two; they are truly a stellar duo! If you have any doubts about coming here--DON'T! Will definitely be back not only for myself but for my little ones as well! Amazing job, guys! Thank you, Frame Bar!!!!!

Got contacts for the first time in years from this place & I'm very happy. They just came in…read moreyesterday & even though my eyes are no longer used to foreign objects clinging to them, I'm thrilled with the service & speed of Lens Lab. The employees are so friendly & helpful, & I did not find myself being pushed to spend more or buy more. I was buying these without any insurance coverage, since I my insurance only allows either glasses or contacts within one cycle. So, exam was $65 with the purchase of a year's supply of lenses. They have some 1 year for $29 deal, but I have astigmatism in one eye, so I never qualify for such bargains. The woman in charge was apologetic about that & when I expressed that I didn't have a lot to spend, she dropped the required year for me & said 6 months would be fine. I was still concerned about the costs, & the optometrist who examined me noticed this, so he gave me a full exam & then sat down with me & the manager to go through exactly what it would cost. With my expensive, gimpy eye, the price was still a little steep for me, & she ended up dropping another $100 or so. What has often been quoted to me for around $500+ was about $250 in total. The price was obviously a huge plus for me, but even if she could not have gone lower, I would have liked this place enough for 4 stars. The staff was so friendly & made me feel so comfortable with asking questions & taking my time. I've had such pushy, rude experiences at other lens stores, & this was the complete opposite. The store is located in the K-Mart plaza on White Plains Rd. I don't know what insurance they accept, but it was great for a no-insurance situation.

Horrible service!!!!!! I wish giving no stars was an option. If you have options this is not one…read more They have the worst customer service I have ever experienced. If a customer is asking questions not sure of things you don't just walk away to continue eating your lunch & return chewing in their face. This woman seemed so bothered by my questions it was unbelievable. I don't work in the eyeglass industry & I'm spending $300 the least you could do is answer the questions. They should really get rid of all the staff at the counter & I would give them more stars. Also before you give them your voucher (if you have insurance find out the prices of everything first. They will come up with all sorts of fees if you don't know any better. You would probably do better getting a groupon/living social deal for $35 dollars. DO YOURSELF A FAVOR DONT COME HERE

Dr. Barker is exceptionally helpful, patient and informative.read more

I'm always a bit nervous when I go to a medical appointment, but I was greeted so warmly by the…read morereceptionist - and seen by the dr. within 3 minutes of my arrival - so my anxiety was greatly diminished. Dr. Barker spent a lot of time reviewing my history, listening to my concerns, and advising me about future treatment. It was clear to me that she really cares about her patients. I would definitely recommend her.

Dr. Zupa is helpful and attentive towards treating my kids. She is an awesome optometrist. She…read moreprescribes contacts with ease. If I or my children have questions, she wouldn't hesitate to stop the exam and help. She loves people visiting her optometry clinic. I recommend Dr. Zupa to all of my friends and family.

Dr. Zupa is very thorough, even with a basic eye exam, really listens to whatever you have to say…read moreor ask, and is interested in total wellness, not just vision. She understands how vision is connected to the whole person. I highly recommend her.

DON"T GO HERE? WARNING- THE AFRICAN DOCTOR IS THE WORST DOCTOR ON EARTH. My boyfriend went to get…read morean eye exam, this doctor told him that he needed glasses and even went as far as to order him the glasses. I told my boyfriend let's get a second opinion because this place had terrible reviews, so we went to a different eye doctor and guess what, the new eye doctor said that he has 20 20 vision and does not need glasses. In addition, he scared my boyfriend by telling him to get checked for glaucoma , guess what the new doctor said, that my boyfriend does not have glaucoma. DO NOT GO HERE, they are money hungry!!!! Thank me later

i absolutely love love love optikal Kare so much. Ive been coming to optikal Kare since they first…read moreopened back in 2009, always wonderful service, always great customer care and they are always so nice and friendly all the time. I recommend this place to everyone.

It's also a dental place too, and that's why I went. I brought my kids there to get there teeth…read moreclean and a check-up. Not bad. The customer service was pleasant. One side of the office has the dental and one side the eyeglasses. Since they take my insurance I'm thinking of maybe taking them for the eyes as well. I have to first see if they have a good selection and how's the pricing on them. Maybe they will have to be the second part of my review. For now I'm satisfied with the treatment and care my children received.

I changed from one eye doctor who I've been seeing since I was a kid to this one because I really…read moreneeded an appointment and due to covid appointments weren't available as fast as I wanted. I went to them in November 2020, great! My son got glasses and I got some contacts. For the past week I've been needing my prescription because I am away at another state. I have no glasses or any contacts. Their hours are supposedly Monday - Friday 10-7. I've called for the past week at random hours, of course before closing, no answer. I'm so upset because it seems I will have to go to another eye doctor, probably come out of pocket for an exam and lenses. This is ridiculous. I'm so upset!!!!

After they contacted me to apologize for their error, they sent me refund for the copay. Great…read more I am glad I waited for the billing to settle with the insurance company because they did whatever they did with the billing codes and sent me a bill less than a month later with all of the adjustments stating that I still owe them $50.00. That is fine, send me to collections. My credit can take the ding.

Horrible service. Waiting in a waiting room for more than 30 mins during COVID. Ridiculous. Doctors…read morerush you and patient care is horrible. The front desk and support staff are clearly overworked and as such struggle to manage their time well. Seriously, there has to be somewhere with better patient service.

This has been my go to eye doctor since I was a child. I've always loved every doctor I've had here…read morebut more recently have been seeing the female doctor and she's absolutely lovely. Such great manners and she makes you feel at home. They also have a parking lot which is incredibly helpful since the parking situation in Newark is dreadful. It's easy to maneuver in and out of too. There's always tons of staff so you'll always be taken care of. After their remodel the place looks completely brand new. It's a very modern and chic vibe now. There's tons of frames to choose from, they are a bit pricey but they're name brand as well. I usually opt to get glasses elsewhere but if you're in search of a fantastic eye doctor I highly recommend this spot.

I have been coming to Eye Contact since they opened. I've been a customer since DAY ONE. I was 19…read moreyears old. I'm now 56 and have gone to other places due to insurance and I always come back! The level of customer service is unmatched ANYWHERE! The timeline from exam to glasses/contacts in hand is unbeatable, I don't care WHERE you go. They treat me like family, you don't find that anywhere! So much so that me wife and two sons go there as well. I can't sing their praises enough, they are the best in their field!