I had a 5x10 for 5 years - they kept raising the price. So 1 year ago I downsized and went to the…read moresmallest for $94 NOW..... It's almost as much as the bigger unit I had 1 year ago! They want $154 for tiny tiny storage!!!!

Mclntosh! Absolutely our favorite place to keep our secrades safe! Such a phenomenal store manager…read more. Thank you storquest for making things easier and cheesier

Price is great, people are friendly, but the hours are so random. When I signed the contract, they…read moretold me I could come in any day anytime from 9-5pm - that was important to me as I have odd work hours. In the month I've been using them, I've come in 3 times and EACH time I've had to wait 30-60 minutes for someone to come back as they have stepped out and had a sign in the window. I hired guys twice and so I've had to pay them to just sit here and wait for the staff to come back. I'm moving my stuff out today to another storage place namely because of this problem. Again, price is awesome, staff friendly. But if hours and accessibility is important to you, stay away.

I continue to use this place because of the Manager Shawn. I'm sure there are cheaper places, but i…read morehaven't looked - he's just great. He is the reason i am spending my money here. It's only a "BOX" but service is more than a "Box"

Best customer service and prices.Been storing with them for 2 years now and never a problem.Always…read morethere to help you.

I've had to move quite a few times in the last 5 years. This is by far the BEST storage facility I…read morehave used. The prices are very competitive, the entire lot is in great condition and I have always felt they take their security extremely serious. I have recommended this facility to a few friends and family members and will continue to!

Shout out to Christina for finally listening and understanding our situation. Thank you so much for…read moreresolving it. Excellent customer service

Love this place!!! Great convenient location…read more Wonderful person in the office. Easy online sign up. Secure facility. Great app that will allow you to open the gate without leaving your car. Thank you Kristina!!!!

They had a move in special although their rates are very reasonable. The place is clean and well…read morelit. The security measures look effective. Billie the manager is friendly, knowledgeable and very helpful, giving a warm face to the facility.

Billie was so helpful. The facility is so clean and safe. It is very easy to access. They also have…read moregood moving carts

I was a customer for about six months and wanted to share a review of Olivia at the Pueblo Avenue…read morelocation in Napa, California. I have rarely encountered someone as professional, courteous, respectful, and consistently dependable as she is. Olivia went above and beyond to help ensure my personal belongings were not lost after I had to forfeit my storage and my unit was sold. That was a difficult time for me, but she made the process as smooth and manageable as possible. For that, I am truly grateful. I also want to acknowledge the individual who purchased the unit and left behind my personal items--an act I deeply appreciate. I have experienced both good and bad storage facilities, some of them genuinely difficult. This location--and Olivia in particular--stood out as exceptional. She represents the best of what customer service should be. I strongly encourage you to consider her for a corporate role, especially in training or public relations.

The evening i went in they showed me a 10×10 then they gave me my space # and i brought two truck…read moreloads the following day.looked small so i check the measurement 8"×9". So they gave me a new unit after i had put all my stuff in the first one with no comp.i also was told no rent increase for at least 1 year. 4 months later they raised rent 100.00 more. Look for a non extra space storage. They bait and switch and raise price 3 months late

Dana is wonderfully professional. Place is really well kept secure and clean. Great prices and…read moreseamless process. Thank you. Top notch

Extremely friendly Manager, super quick process to get a storage unit. One of the cleanest storage…read morefacilities I have ever used in the bay area in the last 30 years. I'd recommend this place.

I am so grateful for associate Louise at store 150 also known as Ignacio Mini Storage located in…read moreNovato,CA. I came into Ignacio Mini Storage very discouraged and ready to end my contract. Louise was able to find me a new storage unit that was more in my price range. It is because of Louise and her excellent customer service that I am still a customer with Ignacio Mini Storage. Thank God for good people!

I have been a longtime unit renter at Ignacio Mini storage and have found the management staff to…read morebe very responsive and flexible which is exactly what you want and need. I highly recommend Ignacio Mini storage!