They were extremely helpful, beyond professional, and went out of their way to help in every…read morepossible way. I will always come back here since I visited others that were clueless, unhelpful, and not professional. Everyone at Bellam was amazing. Their prices are extremely reasonable. Thank you for taking care of your customers so well.

The owner is a bully. She is rude, sarcastic and can't keep…read moreemployees because of this abusive behavior. Don't give her business

Top notch postal services and more! Customer oriented for those requiring an extra level of…read moreprofessionalism. Or if you care to add your own "special touch," self service smooth as SMART.

Delighted to discover this convenient Postal Annex in Novato with the best service I have…read moreexperienced at one of these UPS/postal/Fed Ex service centers. The owners are helpful, professional and friendly. It is important to me to support small local businesses, and it is a pleasure to patronize this business. Don't be put off by the appearance of this retail strip mall (as I was initially) because once you enter their business, service wins you over.

I have used this UPS store from 2006 - 2026. I literally have been there 100's of times throughout…read morethese last 20 years. Every time I have been there, the manager and workers have been efficient, polite and professional. Only once in all of those years have I seen any "impolite" moment. Believe me, I have also seen 100's of interactions between the manager, employees and their customers. Each time, the customers were given EXCELLENT service. I acknowledge that the people who have written negative reviews can have their valid points - BUT I want people to know that those were only a FEW people who have written negative comments - while the 100's I have witnessed in person throughout the years were treated courteously, efficiently and professionally. I only go to this UPS location - as I have seen how excellent this UPS store is. I hope people will appreciate what they have in this store.

I agree with the negative reviews. I've consistently found the customer service to be poor. The…read moremanager is extremely rude. I've never encountered a friendly or helpful interaction during my visits. At the very least, customers should be treated with a basic level of respect, kindness, and a professional demeanor.

ZippGo moving boxes provided a wonderful service for our move. After seeing some neighbors using a…read morereusable box service, I decided to look into using something similar. ZippGo rents you a certain amount of boxes based on how many rooms/square feet you are moving, and they deliver the boxes to your address, you use them for a move, and they pick them up at the new address. It was easy to schedule and make sure the drop off and pickup worked at an appropriate time. The boxes themselves are sturdy plastic, and the top interlocks so you don't need any packing tape. The boxes fit on top of each other which makes them easy to stack and move. You can also pick box inserts that are designed for plates and glassware which made it so easy to move these items. I would recommend ZippGo in a heartbeat- it made our move faster, easier, and more eco friendly too!

I am so incredibly grateful for ZippGo! I tried going back to regular cardboard boxes that I picked…read moreup for free for a small move--big mistake! The difference in packing efficiency was so noticeable compared to my last few moves using their system, that I reached out to ZippGo this morning with a last-minute request to switch over. Even though their driver was already on the road, Sarah was incredibly responsive and quickly worked out solutions to get me what I needed in record time. Sarah and her driver, Javier's, dedication to customer service was truly impressive. That said, I'd recommend planning ahead rather than making last-minute requests like I did! Note that their drivers don't work on Sundays and Mondays, so be sure to schedule your box deliveries in advance. ZippGo's reusable box system is a genuine time-saver that makes moving so much easier and more streamlined. 10/10 would recommend to anyone moving!

This store can get surprisingly busy. That said, I had 3…read moreitems to post, 2 going to Santa Rosa, 1 to Colorado. I was considering USPS, but given their current orders from the White House to intentionally slow delivery of mail, and experiencing issues with USPS every time I need to mail something as well as their lazy workers who flat out refuse to pickup outgoing mail where I live...the lamest excuse on the planet for this was the carrier claiming he is "too short" to properly check the boxes for outgoing mail. Last month I sent out my insurance bill, just to see how long it would take, the nearest sorting center is in Petaluma about a 20 minute drive one way from where I live. Due to the intentional delays, it took USPS 7 days to pickup my mail from their blue street box about a mile and a half from my home, drive it a bit over 20 miles to Petaluma, sort it and drive it back the same way to deliver my mail less than 3 miles from where they picked it up. This BS caused my payments to be late. Fortunately the business dealing with my late payment was understanding and did not add a late fee charge to my account. I'm so glad I chose UPS, they delivered the Santa Rosa packages the next day (today - Thursday). I have little doubt the Colorado package will be delivered before Monday. It used to be that USPS employees took tremendous pride in their efficiency, it did not take much to throw a wrench into that system - no thanks to greedy corrupt officials. I know UPS has had their issues in the past, I don't know about their current reputation, I just hope they continue to bring the A GAME I just experienced. The clerks were friendly and efficient even though they were clearly swamped. Thank you to all the employees who worked so hard to get my packages to their destinations within a remarkable time period to boot! I will return. A big NEW YORK raspberry to USPS!! Neither rain, nor sleet nor snow can keep them from making their deliveries, but a POS President and the head of USPS can and did taint the reputation USPS had going for over a hundred years. Pathetic.

Rude attendants at counter, very impatient with a simple request to send a document. No Amazon…read morereturn kiosk (you have to wait in line for someone to scan your qr code). Bad internet connection in store. Loud music while you wait.

I needed a notary quickly for my 91 year old mom who is in so much pain she can barely walk with a…read morewalker . Loading her into a Car and traveling is extremely tiring and painful . Because this was a walk in notary, we parked and I had her wait in car to check out the wait time etc. Frank , John and Jessica could not have been more considerate . They had me wait until Frank , (the notary ), was ready. I introduced myself and Frank started gathering up stuff . I was a little puzzled? He said "I'm going out to your mom" OMGoodness I could not believe the kindness being bestowed on us . Tears in my eyes Frank sat in the drivers seat of my car, and was soo sweet with my mom. He made sure she knew what she was signing, gently took her thumb print and notarized our document . The manager, Jessica was the person who authorized this kind move, and John covered the workload while Frank was helping my mom. I can only pay this kindness forward . There are not words to explain how much this meant to us. PLEASE GIVE THESE WONDERFUL PEOPLE. YOUR BUSINESS THEY ARE GREAT HUMANS !

This store is hit or miss. Sometimes there is a line to the door. Other times there is no one…read morethere. Even when I was the only one in line it took a few minutes for the person behind the desk to help me.

I hired Rocky's Moving back in August to move me from Rincon Valley out to Guerneville. After…read moretalking with Michael on the phone, and letting him know the details of the move (single bedroom Apt to a two floor townhome), he gave me an estimate and told me his guys will be in contact morning of the move. Chase and Javy came exactly when they said they would and after a quick walk around got to work. Their supervisor, Michael showed up about 20 minutes after they arrived to make sure everything was going smoothly but then was called off to go to another job site 50 minutes away to handle another customers needs. Fortunately for me, the team that was there kicked ass. Both Javy and Chase were courteous, friendly and I never felt uncomfortable with any of the process. Hiring movers can be toss up, but the team that was assigned to my job were great! If you live in Marin or Sonoma County and you arent looking at Rocky's Moving first, you are doing a disservice to yourself and your family!

We couldn't be happier with Rocky's moving. The guys did an excellent job and worked extremely hard…read moreand had the best attitudes. Very peasant guys to be around! The boss, Michael, was extremely professional and was there throughout the move as well. They worked great as a team and got all our stuff moved without a blemish. Highly recommend !

Firstly their fees are above market price and the have a 4 hour minimum charge so if you move takes…read more3 hours you pay for 4. They also requirement payment in full at the time of booking. So they arrived without the keys to open the back of the truck so they had to wait for their boss to bring the keys. Then after they loaded the took what I assume was a 70 minute lunch break because when I called to see where they were they said they finished loading 40 minutes ago and they were taking another 30 minutes. Conveniently this mandatory break postponed their driving time to coincide with peak hour traffic turning a 50 minute drive into 2 hours. They arrive at 12:00pm to start loading this exact move was performed by another company 12 months early and was completed in around 3 hours. This move took until 5:30 pm. They turned a 3 hour job into billed me for 5:30 hours. I was furious because I had been waiting for them to arrive for around 2 hours. They talked to their manager and he offered me a discount which I understood to be a reduction in price to $350 after having paid around $750. However they ended up charging me an additional $350. When I called to discuss this they claimed that was a reduction in what they should have charged me!! This experience was ridiculous and wreaks of unethical business practices. I definitely do not recommend doing business with them.

From the owner: Trust us to make your move feel like a breeze; we're skilled in all aspects of relocation from…read morepacking to unloading.