My visiits with Dr Cassidy always very professional and thorough. Dr Cassidy very detailed in his…read moreapproach taking into consideration my entire healh from many years back. His assistant (past and current) always very pleasant. The office is a nice size always warm and welcoming and quiet. Never have to wait to long for your appointment. Parking is available.

While visiting my son and his family, my grandson grabbed my glasses and bent them, causing one of…read morethe lenses to drop out. With a very strong prescription, I need glasses constantly. I feared that the frames were ruined. Mission Optical saved the day and my visit. They were extremely welcoming and knowledgeable. Quickly, my glasses were repaired. I highly recommend Mission Optical. Thank you very much

I have been a long time customer for over 20 years. I have brought my children up coming to this…read moreeye doctor facility and I myself was a patient of Dr. Michelle Millard. Went there 2 years ago and found out she was not longer there. Fast forward to today, i was trying to book an appointment to get a basic eye exam and while doing so, I called, the phone rang twice, phone picked up and i was tossed on hold without being asked if it was okay for me to be placed on hold. I'm extremely disappointed with the customer service at this office. The staff is ratchet, unprofessional, dismissive, and made no effort to communicate clearly or respectfully. A medical office should make patients feel supported, not ignored. I won't be returning and cannot recommend this place to anyone. Honestly the only thing missing is the staff members wearing bonnets and coming in with their house slippers.

Waited 45 days for scheduled appointment, filled out all the new patient forms even tho I've been…read moreto them in past years, left work early to make the 45 minute drive, only to be told I need to reschedule because I was 12 minutes late after being stopped by a 15 minute train. Apparently I missed the deadline by 2 minutes and there was "nothing they could do". I understand I was 12 minutes late, but you'd think they'd take into account I took a half day and drove nearly an hour after waiting a month and a half for the appointment. I will find somewhere else to make my business.

I was referred to In Focus about 15 years ago, by an employee who had moved out of the area. I…read morehave been a yearly patient at InFocus and Dr. Guenther is kind, patient, pleasant and always gives a thorough explanation for every part of the eye exam.

I truly believe a doctor is only as good as their staff, and the staff here is phenomenal! I highly…read morerecommend! Additionally, they have the largest selection of frames that I have seen in the entire Lincoln-Way area.

Been coming here since kids were in elementary and now they're done with school and we still go…read morehere. Great experience with Dr. Rana, very thorough. Dr Kiefer is great as well and explains very well. Very detailed. Yes would recommend. And great team as well. Thanks

I was there recently and the doc asked if my glasses were from there when I told him no and where I…read moregot them he said oh they have cheap glasses. I won't be back. The rest of the staff was kind and efficient.

I have referred my whole family to Meyer Eyecare because Dr. Ingelse has such great bedside manner…read moreand enthusiasm for what she does. She always makes sure that I understand the results of my eye exams and the solutions to treat them. After my last visit in July, I received a series of YouTube video links that featured Dr. Ingelse' personally explaining and reminding me how to treat my dry eye and blepharitis at home. Wow! I also want to share that Pre and Post Covid19 the front office staff at Meyer's has always provided great customer service in setting up my appointments, welcoming me when I arrive, and assisting me during checkout. They have very strict check in protocols now but they are still very cordial and kind in the way they do it. I recently experienced an issue picking up my new eyeglasses due to the new safety protocols they have in place. Not only did one of the staff members contact me right away to resolve it, they also included a personalized note and some eyecare goodies in the bag with my new glasses once I received them. No other Dr's office I've ever gone to has ever done anything like that and in my opinion it's that kind of customer service that sets Meyer Eyecare apart from the rest. PS: My mom is 82 years old with Alzheimer's and Dr. Ingelse and her staff were extremely kind and patient with her. They did a great job of examining her eyes and helping her select a new pair of glasses!

I questioned their integrity. My coworker and I purchased two pair of glasses (each) and we were…read moretold by M. she could not provide us with an itemized receipt for the out of pocket cost we were charged; my charge was $732. When I received the document a week or so later, I discovered I was charged for premium add ons - items I don't need and did not agree to. Additionally, I requested and they stated my eyewear was new (ordered) but one pair interior lettering is totally faded. Meyer Eyewear has a GREAT selection of eyewear but the business aspect I found unsatisfactory.

The service was outstanding. I love this place. My glasses fit perfectly…read more I will return.

Such a great office. Dr. Harrison is great. Very thorough, friendly, personable and professional…read more He made sure that my glasses were the exact right Rx and answered all of my questions. His staff is also super. They let me try on a million pairs of glasses and they all gathered around to help me choose just the right pair. So helpful without being overbearing. It's too bad I only have to go once a year. I actually had a fun afternoon!

I chose a pair for everyday wear, and an additional pair for prescription sunglasses…read more While getting the order ready I was told that the mirrored lens color we had been looking at for the selection process wasn't in-fact the brand/color that would be used for the sunglasses. I was presented with new samples to choose from. The staff started the order process. Then we went through the order for the everyday frames and prescription lenses (I've worn glasses for 35 years and get new frames annually). As always, I requested non-glare lenses and a scratch-resistant coating, etc. Now, typically, in all my previous experiences at other eye care offices, the team takes numerous measurements so the lens and prescription can be made properly. Well, not at Davis Eyecare. A simple glance by the technician, who then stated to her team member, "2cm." Both frames. I was asked to pay half ($375) to start the order. I received a call that my glasses had arrived and were ready for pick up. To my disappointment, the sunglasses with the purple mirrored fronts didn't have purple mirrored fronts. The staff shrugged it off while admitting they had noticed that too. After discussing, they told me that they would send the sunglasses back along with the sample lens. We moved on to the everyday glasses. Upon trying them on, I immediately noticed that they seemed foggy. Not dirty, but almost a film. I also felt that the glare was significant. After being told it was just me and/or their office lights, I felt pressured to accept glasses to "try" for a few days. When I asked what would be done if I were still having issues with them after a few days, the response was noncommittal. I then asked specifically whether, at that point, I would be given a refund, and the answer was essentially, "Jason would need to decide." I decided not to leave with either pair and asked for a refund. The staff said they would notify the appropriate people at their Oak Lawn location. I thanked them and asked if I would get a call or who I could follow up with, and was told Karen. 2 hours later, I called to follow up with Karen, who knew nothing about the situation or the refund. She told me that Jason might know about the refund, but Jason was currently on a call. Karen assured to call me back within ten minutes. 2 hours later, I realized that I had not heard back and decided to call Oak Lawn again and asked for Jason. Jason started the conversation by telling me he did get the message and that he has been busy dealing with stuff all day before launching into: - he's going to have to deal with the staff; they should have inspected my order. Jason himself has very high standards because he, too, is a consumer. - he personally knows the guy in NY who runs the lab where my lenses were made, and he was reaching out to find out what happened. - his hands are tied in terms of refunding my money since they were made for me (but Jason, they were made incorrectly) - he's a victim too; VSP mandates price and where the lens is made. It's unfortunate, but they took all the money I paid him to fill the prescription. All while restating how he handles these calls all the time. I interrupted Jason as he started to reiterate all the above points and told him directly that I wanted a refund, since they were unable to make either pair correctly and had zero interest in going around in circles. - Jason has his hands tied. VSP makes the rules. - Jason "doesn't have time to deal with this anymore" and tells me to call VSP. So, 10 minutes into excuses, Jason makes his first real suggestion: reach out to VSP. Not that he will facilitate this, but that's what I could do if I weren't happy. - then Jason blurts out "fine, I'll refund both glasses even though I'll need to eat some of it." - Jason tells me he needs my debit card over the phone. After pushback, it was agreed that I would return to the Orland location, and they would use my card to process my refund. On the way to the office, I call VSP, explain the situation, and request that, once I get my refund, I be allowed to use my insurance at another practice that can scale to fill my order. VSP immediately agreed and expressed its disappointment in the provider's stance on the situation. They told me they would reach out to Jason and ask Davis Eyecare to release the insurance claim so I could use it elsewhere. An hour later, VSP calls me back to let me know they spoke with Jason, who acknowledged they were issuing my $375 refund (which they did), but refused to release the insurance claim. VSP acknowledged that this was out of spite and uncommon. Essentially, Jason felt that my expectations of getting what I paid for were unreasonable. And my insistence on a refund was worthy of retaliation - hence the insurance claim not being released. Fortunately, VSP made it possible for me to bring my business to a reputable company - and they will honor my coverage with or without Jason's blessing.

I've been going here for yearsss and I can say as of my most recent visit I've been more pleased…read morewith the office! They always have the best variety of Frames and the office staff is friendly as well! They used to be slower than my liking. But I'm impatient if I make an apt. I'm early and want to be seen at That time. But the timing has gotten better! And this Ofcourse this will continue to my eye dr. Office of choice!

I have been going to Absolute Vision for several years. I have always been happy with the service…read more No problems at all. So far so good! I keep going back so something must be good. I truly appreciate the staff. I believe they work hard and are dedicated to giving the best service possible.

Dr Peterson is a kind caring genuine human who took care of a patient in need. He is a special…read moreperson running a great practice. Today I had an outbreak of shingles, near my eye. being a holiday their office was close and I had the luck to have Dr Peterson (no relation) on call. they where close, he invited me to one of the offices he was at working in office paperwork and gave me a check up. the dude on a day off, close office took care of me. this is special, beyond normal care and expectation.