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    Southpoint Lexus

    5.0 (4 reviews)

    Services - Southpoint Lexus

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    5 years ago

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    Gateway Toyota - Gateway Toyota Edmonton Store Front

    Gateway Toyota

    (60 reviews)

    I brought my Prius here for service for a couple years after moving to Edmonton from San Diego, and…read morethey did a decent job of service - certainly better than Toyota on the Trail who were truly abysmal. However, I recently decided it was time to look at a car more suited to Edmonton winter weather, and spoke to a salesman (Mark) about some used RAV4s they had in stock while I was there for a service for my Prius. After we spoke at the dealership, we exchanged a few emails. He asked if I'd be paying cash or finance. I asked what the pros and cons were... and got a copy-pasted email back seriously explaining "if you pay cash, you will have less on hand" and "there is interest if you finance". Uhh... duh? I'm unsure if he is just such a terrible saleman in general that he could not even understand a customer would be asking what incentives he could offer if I went for their preferred payment type (surely that's a question they must hear weekly at least), or if he specifically decided that I personally looked like an idiot, but either way he assumed a woman in her 40s needed an explanation of how cash works...? He had two similar RAV4s available and immediately tried to sell me the one with the higher mileage but not significantly lower price. When I asked why anyone would choose the higher mileage model he laughed and agreed the other one was a much better deal. So... why did you try to interest me in that one first, then? Again, making it pretty clear he thought I was an idiot? After I did test drive the vehicle and got a mechanic friend to look at it while I was out, I pointed out some damage and the wear on the tires, and suggested a significantly lower price that my mechanic friend suggested. He didn't look impressed, but I asked him to think it over, and if he could come close to that price I'd sign the papers immediately. Was it a lowball price? Yes, of course it was. This is how negotiation works. My expectation was that he'd come back with another price suggestion. In actuality, I never even heard from him again, not even a "no thanks" email, just silence. Given that his attitude had already disinclined me to be in the slightest bit sympathetic, and considering how many used RAV4 models are out there, I decided to look elsewhere and eventually purchased a similar model RAV4 from Rally Subaru. And I will not be returning to Gateway Toyota. Overall verdict: not the worst Toyota dealer for service. But possibly the worst Toyota dealer for sales rep attitude. Or at least, if you do go here, pick your sales rep carefully.

    7 minutes ago New…read moreBrutal experience buying a new Tacoma from this company. After about 20 pushes to buy all the extra warranty and shit they try and rip you off on, and declining them all, they still stuck one in like the sneaky pricks they are on final billing. Will never purchase anything from this dealer again. Truck is awesome , do yourself a favour and go to any other Toyota Dealer

    Wheaton Honda - July 3, 2014

    Wheaton Honda

    (54 reviews)

    We came in looking for 2026 CRV Hybrid after visiting a couple of other Honda Dealerships. We…read morewere greeted by Raj who answered our questions and provided us with all the options and available packages for the CRV series. We were extremely impressed with his professionalism, knowledge and we never felt pressured. We decided to go ahead and purchase our new CRV and it was available for pickup when promised. The Financial Services Manager Mikias was a please to deal with and offered us protection packages. Mikias didn't pressure us to buy but we did purchase the extended warranty and a protection package. On our pickup day we were very excited and were given a thorough tour of our new vehicle. Our tech was Jona who explained the vehicle settings for the use of our hybrid. He even paired our phones for us! A big shout out to the team at Wheaton Honda. Your team made our new vehicle purchase very enjoyable. Thank you all so much. Suzanne and Rod

    Based on my recent experience, the maintenance service at Wheaton Honda has been highly…read moredisappointing (detailed photo attached). It appears more focused on generating revenue than accurately diagnosing and resolving issues. Their parts are also noticeably more expensive compared to other dealerships. Recommendations: * Obtain a second opinion from a reputable third-party mechanic before authorizing any major maintenance or repairs at Wheaton Honda. * Do not collect your vehicle or sign off on service without a proper walkthrough with service rep. Request a detailed review of the completed work with the service representative to ensure all issues have been adequately addressed * Exercise caution when relying on the assurances from the Service Manager (warranty stage) - Ensure all service details and commitments are documented in writing. Also send an email with details to dealership and copy Honda Canada. * If problems persist after service, promptly report the issue to Honda Canada and file a formal complaint. all the best

    Southgate Audi

    Southgate Audi

    (17 reviews)

    We would give it a ZERO star if possible. We are in the market for a vehicle well within this price…read morerange. We arrived to the showroom (Typical family of 4) with not a single other person in the showroom. Nobody greeted us. We looked around at the vehicles and sat in 3 of them and were looking for more information. The receptionist acted as if we weren't there. Multiple sales people buzzed around in the background, upstairs and around the main floor area. Not a SINGLE person acknowledged us, asked if we needed assistance or anything at all. Racist? Maybe. Inter-racial couple with kids are apparently invisible to the staff here. Left a HORRIBLE taste in our mouths. Please do not support this judgemental behaviour and go elsewhere.

    The type of repairs to expect from Southgate Audi!…read morehttps://youtu.be/hFj046Ij4X0 Respray that is just peeling off! It was supposed to be done right as part of the deal at Southgate collision center, but they farmed it out to CarStars Just an update, Southgate Audi has seen my posts and at first reached out to settle. They said I had to remove my posts, I said they were the truth so they didn't have to be removed. They offered to settle, Oh my Godbut wanted me to remove my posts. I reluctantly agreed, but said I would do so only when satisfied with the repair. They withdrew the offer and won't repair. Meanwhile, they told Audi Canada they were resolving the matter with me as I complained to the parent company. Word to the wise to any one dealing with them: South Gate Audi collision is a first rate repair place. But be careful, as the dealership will tell you that's where they are sending the vehicle, and then send it to carstars or equivalent for a cheap "paint over." I made the mistake of not getting their offer of South Gate Audi collision in writing. Always get their "0ff contract" promises in writing as they will deny them later. That is my experience anyways.

    Southpoint Lexus - car_dealers - Updated June 2026

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