Excellent attentive customer service. Detailed information regarding your repair. Works very well…read morewith insurance companies and they prioritize your service. Your calls and questions will always be answered in a timely friendly manner.

Took my car here after an accident. It was recommended by the insurance as well as word of mouth…read more Very satisfied with my experience. They were very professional and helpful with every step of the process. They were also very helpful with other aspects of the process such as car rental (apparently enterprise works with them and can pick you up and drop you off at the garage. I was very happy with my experience and would highly recommend this garage for any your motor vehicle needs.

I would give 10 stars if I could! From start to finish Bay Custom website and…read morestaff have been phenomenal! This company is extremely professional and poised with both knowledge, their flawless finish and customer service. Truly, want to give a shoutout to Deidra and her team! Thanks again.

Used this company after my daughter was involved in a collision based on the reviews and proximity…read moreto her since I am about 7 hours south. They were able to get the truck in quickly for an estimate and within a week for repairs. They completed repairs in the time frame they provided at the cost of the estimate without additional costs, even mounting and balancing a new tire provided to them for the damaged one at no cost. Overall, very satisfied with the work and being able to handle everything remotely.

My car was recently hit in a parking lot and was brought here to be repaired. Fron the initial…read morephone call to the completion of the repairs, Robin was letting me know 2 or 3 times a week what was going on. The work was done flawlessly and I'd certainly recommend Executive as a repair shop for everyone. Robin is the best

We didn't realize that the radiator in my wife's SUV had a small leak. Executive Collision…read morediagnosed accurately right away and did not add any additional charges. They did a great job. Went in asking for a radiator flush and the owner called me back stating that it didn't need it as the coolant was clear with particles. He checked all my belts and hoses and said I was good to go. Great local family owned business.

Great service, prices were fair not through the roof like most mechanics. Thanks guysread more

Brought my vehicle in without an appointment on a Monday morning and they had my rear rotors and…read morebrake pads done by around 3:30. Great service, fast, friendly.

Worst possible experience for detailing my car. Brought them a 2002 Lexus SC430 car to paint lower…read morefront bumper, they did a great job. They offered to "detail" it for $500 using a "subcontractor" I said too much. Checked around and that seemed like the going rate so I went with it. Now the word detail in my mind is this; 1. Clean doorjambs and rubber, all windows essentially everything in and out 2. Clean trunk jamb and all jambs and rubber 3. Vacuum and clean inside, spot shampoo as required 4. I paid for engine detail also THEIR QUOTE: This includes door jambs, interior door panels, engine bay, and a coat of wax on the outside. I go to pick it up - door jambs are ok. I open trunk where the hard top slides into - hadn't even been opened. They didn't even know the hard top went into the trunk - all rubber and jambs were very dirty filled with leaves and such as was trunk. Showed them how it works and all the jambs/rubber that needed cleaning and they said we will fix this. That was somewhat understandable if you didn't know how the vehicle worked. Went back today for final - moved the front passenger seat up - leaves and debris behind seat, leaves and debris under edge of floor matt. Neither Matt was cleaned/shampooed. Was told that was part of a full restoration. Also found the rubber seal about lower window part of the hard top window wasn't cleaned or touched. Was too that they didn't want to mess with that because it would take the lubricant off the seal and they don't normally touch the seals. Really? The seal is dry and old not flaky or dry rotted. Somehow the others were fine. Lots of excuses that pointed to a serious issue with quality. Now I said if this subcontractor detail company can't even vacuum I'd like to know who they are because I don't ever want to use them again. Was told no won't do that we don't want you "bashing" them. Ok so Graham Collision, if you don't want a customer to "call out quality issues " for a job they are paying for, that to most people are common sense, and that is considered "bashing them - your subcontractor", then you own it. YOU are responsible for your shoddy subcontractor's work and if that is good enough for Graham Collision then so be it. Fool me once but you won't fool me twice and I refuse to accept what your version of "detail" means especially when I would have gotten a thorough "detail" job from AutoBell for less that $100. We will see them tomorrow.

I just had an incredibly perfect experience here! When a truck backed into my new car, I was…read moredevastated. I only had the car for two days and here I am dealing with a fender bender. I went to a few other shops for estimates, and they were all quoting me higher. What prompted me to come here was not just the price, but the service Jenn provided from my very first call. I never dealt with an insurance company in the situation like this and she gave me the rundown of everything I needed to do and what to expect and she was spot on. I brought in the car and asked to have it ready when I returned from vacation so I wouldn't need a rental, they not only was it ready in pristine condition better than it was before, but they even buffed out a little scratch on the door that I was planning to do myself. They gave me the car better than how it was delivered to me from the car dealer I can't praise this place enough not only because they are honest and fair, but the quality of their service is impeccable. My car even had a racing stripe that needed to be replaced in the front bumper and they matched the color and placement perfectly. It looks as if nothing ever happened. I hope I don't have a lot of collisions in my life but knowing that they are there, sure makes life a lot easier. Definitely recommend them 100 times over.!

The Best Body Shop in town and now the best Mechanic shop in town! The recently corrected a major…read moreair by another auto shop and I couldn't be happier with their service!!!

I own a nice little '06 Mazda Miata, but at one time it had a not-very-nice moldy smell. In a rare…read morefit of do-it-myself blundering, I pulled off the inner door cover and found some mold, but along with a number of plastic pieces whose job was to hold the cover onto the door. I could never get the inner door cover to snap back into place. I figured a body shop could do this, so I took it to Brian at H & T for an estimate. Estimate, schmestimate... Brian just walked over to my car with a screwdriver and a tool that looked like a cross between a can-opener and a screwdriver. Ten minutes later he was done. He didn't even charge me. Now my Mazda is a lot of fun to drive again. Thanks, H & T!