Somebody had backed over an in-ground sprinkler head in my front yard, so I ordered a replacement part online. When it came, I decided to have a pro sprinkler company come out to install it and look over the whole system, as a few sprinkler heads weren't working. I called Southwest Irrigation because I found their sticker on my sprinkler panel when I moved into my new house (and a friend also recommended them). I was told it would be $95 an hour, which sounded expensive, but I wanted it done right. That's not what I got! They guys that came out-- Brandon and a helper-- installed my replacement in like 10 minutes. They ignored my initial request to fix the other heads and focused on the fact that I didn't have a Backflow Preventer. (The inspector had told me I would need this, so I wasn't surprised). Brandon said that would cost about $800, a price I found out later was over-inflated. They insisted they couldn't do anything else until that was installed. I couldn't be home when they came back the next day, but when I got home, I found their work to be pretty shoddy. They ripped out mature bushes to get to the valves, cutting the bottom out of a front-of-the-house holly bush that still hasn't grown back (probably never will). In the back, they dug up the sprinkler valves and left a gaping hole in a stone garden (see the attached photos), rather than cover them up with a $20 valve cover. They also replaced a metal faucet with cheap, tacky looking PVC that was not flush to the garage (as the old faucet had been) but right out in the middle of the walkway (see photos). When I turned on the system, two sprinkler heads in the back yard were broken. Brandon later said they 'weren't sure if I would want them to replace them.' Yeah, why would I want the system to actually WORK after paying $800, right? (Each broken head ended up needing a $5 part from Home Depot). When I called to complain, I asked Peter, the owner, to come out and tell me if this is the kind of work his company was proud of. Instead, he sent another guy-- Eddie-- who said he would "work me a deal" to get all of it fixed right. He then proceeded to pull all the valve pins out of my valves, so the sprinklers in the backyard would not shut off except at the cutoff valve, insuring I couldn't use the system without getting it "repaired." To fix those valves and replace the shoddy PVC faucet they had installed, he said, would just cost another $480!! At that point, I was done. I felt I had been cheated, and I refused to give them any more money. [For the record, they had charged the friend who recommended them to me $50 an hour, and she was happy with their work.] Still, I should have checked their 1-star rating on Yelp before calling them. It would have saved me a lot of grief (not to mention a lot of money!).They claim to run their business based on Christian values. Well, guys, it's time to reap what you sow! read more

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Great company and has come to service the house twice. They do a good job of sending the same crews, and the technicians do a good job of explaining everything. read more

I had a great experience with Southwest Irrigation systems. Brad came out to look at our current drainage problem in our backyard and gave some recommendations along with a quote for each. He wasn't pushy and wore a mask which is important these days! Although we didn't go with this company (they were competitive but we hired a friend of one of our daughters who happens to own an irrigation company), I just wanted to give them a great review for their customer service and courtesy. read more

Southwest Irrigation Systems did a fantastic job! Their two techs, Ronald and Bert replaced five broken heads, adjusted a dozen more, located and repaired two leaks in the system, adjusted the remaining 60+ heads, and replaced the Hunter Control box with a Rachio Bluetooth control unit. Very fair price for a very thorough job! Job well done! read more

Crew came out today. Broken sprinkler head. Kevin very professional. And customer service excellent as well.

Licensed, family owned, BBB, local company. Not the cheapest, but insured and professional. You get what you pay for here folks...excellent service and great communication. Have already recommended to friends and family. I will be using them again for future work. read more

Extremely professional and excellent work! Joshua and his assistant were very efficient and their quality of work always exceed expectations. They are honest and ver knowledgeable! I highly recommend this company!! read more

Warning! This company will run up your bill during slow times. I've used them in the past and they were reasonable, but today they took 4 hours to do a 2 hour job and left me hanging to pay $591 to replace 3 cellanoids. 2 guys took there sweet time and it was obvious they worked extremely slow for billing purposes. I will never use them again. read more

I actually read several recommendations for this company on the Nextdoor website. I had a broken sprinkler head that needed replacement. I called SWIS and talked to a very friendly woman to setup an appointment for the next day. The guys (Brad & Eddie?) came out within the time frame. Very friendly and knowledgeable men. They changed the sprinkler head and moved it so it wouldn't be obstructed by my mailbox. SWIS charges $99 for the first hour. Since the guys didn't use the entire hour, they went around and tested all the heads. I didn't even have to ask them. They dug up about 5 of the sprinkler heads to raise them and made adjustments on several more. They worked quickly to keep the repairs/adjustments within the one hour time frame. They did this just to give me my money's worth. What more could one ask for? I was so impressed with their work I had them put a sticker on my sprinkler control box. I would definitely recommend this company. read more

I needed repairs on my pre-existing sprinkler system. Josh and his partner was cordial, professional and competent. He was patient in explaining the problems with the system, helping me understand the problem. The problem is fixed. Josh went the extra mile. Thanks read more