I'm not sure why there's some negative reviews here, I thought it was awesome! Mind you, the…read moreNegative Nancy's who are complaining must have never been exposed to hardcore DMV joints in giant cities. Las Vegas, NV, for instance, where you'll wait literally hours to be seen. In most DMVs you're just a number. Here, on the other hand, zero numbers used! I made an appointment, however, I'm not sure if that was really even needed. There were only a handful of people in there when I popped in at approximately 1130 on a Saturday morning. When first entering they greet you and ask for your name. They even offer you some bottled water while you wait. Now tell me that service occurs at a regular DMV/MVD (whatever you call them across the country)? It doesn't! Sure, you're paying 29 bucks extra for that service, but if you're anything like me, you've pissed away far more on much more worthless crap before plenty of times. This? A no-brainer! Do yourself a solid, pay the extra 29 bucks and make it easy on yourself. Cheers!

Most of the employees were rude and unwilling to help. They were high priced for their services and…read moreI went to the real state sponsored MVD instead. Better communication skills would have retained me as a customer,.

MVD Express Las Cruces NM 6/28/25 Wonderful. Savannah helped…read moreme renew my Real ID drivers license. She was polite, professional,informative and courteous at all times. She was not just helpful to me but made sure other people who came in were greeted and helped to get started with their issues. I will pass along my experience to friends and associates and business clients. Billie Jackowiak.

Lived here for 5 years and I have come to this place twice one being by myself and the other with…read morefamily members trying to get registered vehicle and a title change I guess the lead Erica on the floor was more worried about the time the lady was helping us because they have to meet quota. To the lady was helping us thank you but Erica should maybe be more quiet when talking rudely. Will not be coming back. Doesn't take much to be nice!

Hi, I want to leave a review for DNA MVD Title Services located at 2605A N White Sands Blvd. I had…read morea unique problem in that my car was stolen and since I lost the title I needed a replacement title for insurance compensation purposes. I went to NM DMV in Alamogordo about it and after 4 visits all New Mexico DMV would do is give me an 800 number to call in Santa Fe. I asked the office to call them while I was there and was refused that request. I talked to my insurance agent about this issue and one of them in the Alamogordo office recommended DNa Title. Several offices here but luckily the first one I went to was what I needed. I told the Desk Agent my problem and she said she could help, so I left her with the paperwork to start on it. A few weeks later she said she needed an additional document and that I would need to come by and sign it. I did so and after signing I asked how much it will cost. It was under $50 and I put it on a credit card. That was today (06/12/24), and she said the replacement title will be mailed to me in a week or 2. At this point I have to say I am extremely satisfied with DnA Title. From what I can tell there is no need for anyone to go to NM DMV when this excellent service is available as an alternative and at a reasonable price. I have seen one review that is 4 years old complaining about over-charging and I cannot dispute that claim of course. But I do note that a lot of time has gone by and maybe this specific branch was not even there at that time or was just getting started. Anyway I should be receiving my replacement title in about 2 weeks and I will definitely provide an updated review to accurately conclude this one. They are that good so far.

BEWARE !!!!!!!!! Notice there is NO price advertised for this service. The "friendly" female…read morerepresentative also offers NO estimate price quote before she takes your paperwork. The Company gladly offers "Curb Side Service". This way they can transfer the title inside and bring out the sales receipt for an OUTRAGEOUS amount. The most we have paid for a Title Transfer was $40. This company charged $27 for the Title Transfer and then threw their "Sales Commission" charges of $209.80 under "State of New Mexico Fee." How can you challenge the charge AFTER the service has already been processed. DnA Title Services is taking advantage of customers during this pandemic. Sad to see a company with NO Ethics.

Fast and efficient, but charged me $6 fee without telling me about it. $5 service fee plus $1 for…read moreprinting my document. Also only accepted cash. I don't usually carry cash so I was just lucky that I still had the cash I was carrying for a recent trip. ​I tried calling in advance to see if there was a fee but they didn't answer the phone. I probably would still have have gone if I'd known about the fee to save time at the DMV, but fees should be posted and/or explained up front, especially when applied to government registrations. So five stars for service and speed, minus one star for hidden fees and a second star for cash only.

A big fan of Express Car Titling 2. Although this visit was a long wait as we waiter more than 30…read moreminutes for a client who did eight plates in one go. You can use your app and show them copy of your insurance. Bring your personal ID in my case a TX Driving license; and copy of the inspection. All is good and off we go!

Hoy fui por el sticker de mi auto y la verdad , el trato no fue muy grato por parte de las dos…read moreseñoras y mas de la gordita le hable en español y ella me estuvo contestando en ingles y pues ok , pero a los minutos entro un muchacho y con el si estuvo hablando español WTF! . Y la otra señora me pregunto varias veces si no me habían multado por el sticker seme hizo raro eso nunca me habían preguntado eso. Y asta me dijo firma aquí de que me dijiste que no te multaron . Super raro eso por mi parte no vuelvo a ese lugar.

Just received my vehicle from AZ and needed to register my vehicle, I called first to make sure I…read moregot all the information before driving to the location. The clerk by the name of Claudia was very helpful and service oriented! Once I arrived at 9:30am, I stood in line for about 10 minutes and was asked COVID19 questions and proceeded to enter. Once at the counter it took about 18 minutes to complete my transaction and again very great service! Was super surprised that a government office was so customer oriented! Thank you!

Friendly service. Helpful employees. Good service. Lines are…read morealways long but they move fast. I got the help I needed!!!

The staff is very pleasant and professional. The business is very efficient and the wait line moved…read morefast! In and out in 10 minutes!

Well, someone had to do this. I strive to be fair when rating an organization, and it was a…read morestruggle for me to give this company three-stars. I struggled with the rating because I realize that during these times of the Covid-19 Pandemic, everyone is on edge, and I believe that may be what led to my butting heads with the female manager of this business. My whole intent was to go in and do a simple transfer of ownership with another party, but temperatures went from 0 to 100(+) immediately. When I went up to the counter with the other party member whom I was doing the vehicle title transfer with, the female manager told that person (in spanish) that only one person could be at the counter at one time. Of course since she did not know whom I was, she did not realize that I was bilingual. She then told the other person whom I was with that "HE" needs to go back outside. At that point, I asked the female manager would my signature be needed on any documents, and she replied that 'you need to go back outside and wait'. She gave no further explanation, and just refused to answer my simple question. The female manager then became seriously agitated as witnessed by me in her tone and facial expressions. Seeing that the situation was escalating, I turned and started walking back outside and I mumbled how crazy this was, or words to that effect. The female manager then became outsized irate and kept asking me "what did you say?" Again, her actions took me by surprise. She converted to what New Yorkers call "street attitude", or what El Pasoans call "corriente". The female manager said that she did not like my attitude. Wow! Can you imagine that ? She did not like my attitude. I calmly explained to her that her responsibility in the job that she was carrying out was not to "check" attitudes, but to "process paperwork". I then walked back outside to let things calm down. I eventually had to go back in and get the paperwork fully processed, and at a certain point apologized to her for whatever escalated things. She then went on to explain how stressed-out they have been as a result of this pandemic, etc. I fully understood where she was coming from, and wished her well at the end of the transaction. After rolling back the tape on the incident, I believe we both drew our guns way too fast, but I come from the school of thought of "take care of the customer". I have worked in numerous jobs in my life, to include retail, and being alert and clear minded is of the utmost importance for any manager. Again, I wish her well during these stressful times.