Kris, the manager at Trek Shawnee, has assembled a great staff of helpful and knowledgeable…read moresalespeople and bike technicians. It's a big store with loads of bikes for trail, gravel or road biking in every price range and the tune-up and repair work they do is top notch. There are bike shops closer to home, but Trek Bicycle Shawnee is worth a little longer drive. Special kudos to Grayson who recently fixed me up with some new carbon wheels and handled the warranty work on some others.

Great bike service and tune ups! Helpful sales people great selection of bikes, accessoriesread more

I left an electric bike to sell in November of 2023. In June of 2025 I received an email from…read moresomeone who purchased the bike. After contacting Nick the owner and confirming the bike indeed had sold we have never received the money.. We have REPEATEDLY been told the check I in the mail. Blatant Fraud. Never been paid. Don't trust this shop to be honest.

These guys care and we are lucky to have this business in our neighborhood…read more My wife and I just came home from buying our 7th bike from this company since 2010. They have great deals and sales and are extremely fair when trading in your old bikes. There is a reason why we keep coming back. The owner Nick and his staff are incredibly professional, friendly, and really care about making sure we leave their store with a profound feeling of satisfaction. Today in the store they helped us get the perfect fit for my wife's bike, they were knowledgeable with the products and inventory, helped with adjustments, it was such a simple and easy process. Whether if what you are looking for is getting your bike fixed, getting it tuned up, or leaving the store with a new bike, I promise this is the place to go. I personally can't imagine going anywhere else.

Best selection around for Mountain Bikes, Road bikes, BMX, One Wheel and much more. The service is…read moretop notch. I will only have them service my bikes. Pricing is very reasonable and the maintenance is backed by certifications and 30 years of business. I drive more than an hour because the customer comes first here. Parts, gear, soft goods.... They have it!!! Best in the business

If you are looking for a GREAT repair or purchase experience, this is THE bike shop to use! They…read moreare THE MOST customer service focused business I've encountered - ever! They are knowledgeable, personable and make you feel like they want to earn your business, and keep it! I had that sort of GREAT repair and purchase experience in the same day. I took a tire in for a repair I thought would cost at least $30. The owner said he focuses on fixing what customers have as much as selling them new equipment. He fixed my wheel for $3. I came back that afternoon with my wife. Because he had explained what he could offer and all he could do to earn our business, we left with her new E-Bike. As you can see from this picture, she's very happy with it! And she's ridden it every day since.

Great experience here. Customer service was very helpful and friendly. Good selection of bikes.read more

Great store with outstanding help! Richard was so personal and gave ever option available in the…read morestore. Go get a great bike at this store.

I'm on the hunt for a new bike shop, and Elite Cycling didn't exactly win me over…read more I popped in looking for a seatpost replacement, and the overall vibe and attitude were not the best. They told me I should just fix it, and to their credit, gave me some tips. The thing is, we're moving, selling our house, packing, etc. and I'd rather they just help out with a seatpost or offer to schedule a time for me to have them fix it. To me, it felt dismissive. I then inquired about a new bike, something I've been excited about the past few years and saving up for. I told them my budget for it which is on par for a small car, and they said "We aren't gonna have anything in that range." I was a bit shocked, and they clarified it's more due to Covid disrupting the supply vs demand. I know that's an issue, but again, dismissive to be shot down when I have the cash ready to go for a good new road bike. Overall it felt like they couldn't wait to be rid of me in the five minutes I was there. I got to know the folks are two now defunct bike shops and actually enjoyed going in to them. This one definitely didn't bring it for me like the past ones. I get it, they're in a high dollar area and can afford to get by without the friendly neighborhood shop feel, but it's not for me, and I'd recommend looking elsewhere.

I can't give them a full review since I only visited the shop while in town for something. They…read moredidn't work on my bike so it's just my interaction with the crew there. It was ok. They weren't overly friendly, somewhat "elitist" if you know what I mean. Which is funny since they have no clue who I am or what I've done in the bike world. Hopefully it was just an off day for them, who knows. Place was pretty cluttered.

5 stars! Hanover bikes has been the very best experience! I wanted my first e bike. Did some…read moreresearch and found that Hanover was one of top rated bikes shoot, and luckily very close to home! They let me test ride the 3 bikes I was interested in. They are so helpful, patient, and kind. I'm referring everyone to them. Price was reasonable and came with some extras! Love my new bike! Located right next to Brew Haha coffee and the skate place. Lot of parking and a good place to test ride. Thx Bob!

I cannot, in good faith, recommend Hanover Bikes…read more I purchased a Velotric Tempo earlier this week, and unfortunately, it did not perform as expected. I reached out shortly after to ask about their return/refund policy--not even assuming I'd be able to return it, just looking for clarity. I called right when they opened at 10 AM and spoke with the owner's wife, who told me she wasn't sure and that the owner would call me back. After waiting four hours with no response, I followed up and was again told to wait for a callback. I never received one that day. At 9 PM that night, I finally received a text stating they would accept a return with a restocking fee. I replied within seconds asking what the fee would be, but got no response. I followed up again the next morning--still nothing. I then called again at 10 AM and spoke with the wife once more. I was told they were "very busy." I explained I understood, but it takes only a few seconds to respond and at least acknowledge the message so I'm not left wondering. She said they needed to contact corporate, which is fine--but again, just communicate that. Instead, the conversation became rude, and she ultimately hung up on me. What makes this more frustrating is that when I picked up the bike, I was in the store for over an hour and didn't see a single customer. So the repeated claim of being too busy to respond doesn't add up. At the end of the day, this wasn't about the return--it was about communication and basic customer service. Unfortunately, that experience fell far short.

We visited yesterday to get our 5 year old a bike and a helmet for our toddler…read more Brian helped us and was beyond helpful!!! The way he spoke with my daughter to help fit her to the right bike was just so sweet. He was helpful and encouraging of her. He was also very respectful. Always asking if he could hold on to her shoulder to show her how to ride or to hold my son's head to try on the helmet. I will definitely be recommending Erik's and Brian to anyone I know looking for a bike. We'll definitely be back!

Store is nice. Customer service was rude. One question seemed like a huge inconvenience.read more

I love this place. They always have the best deals in town when it comes to athletic apparel and…read moreshoes.

Prices and service. Glad this place exist as we were able to buy more gifts at a better price.read more

Well outfitted shop with expert mechanics that can help you with any kind of bike you want to bring…read moreby.

This Bike shop isn't for everyone! I had to get that out there before preceding…read more (Keep in mind it's run by 1 guy) - doesn't answer the phone too often and very slow at responding to txts. Best best is to go onto the shop. If you are HARDCORE into mountain biking this is your local spot for Service & high end parts, Onestar had a LOT. Somehow they have parts you can't even get online and at a better price. Shop itself: It's a very small shop and there are party everywhere in kind of an organized disarray lol I just bought parts so I'm only reviewing this aspect. Parts: I was told he had a Carbon Revel Rascal Frame. He actually had a few! I asked about the frame (He was very knowledgeable) I needed a BB, sram cassette and a sram chain. I had to ask because it would have taken me a week to find the parts myself. But he got everything together and he gave me a really fair price. Cool knowledgeable guy with great parts at fair prices! what else do you need to know.

Love this place. A unique place to find exciting new things. I love their shoe selection and their…read moresunglass options. You can usually find sales as well.

An amalgamation of Dick's Sporting Goods, Bass Pro, and Great Wolf Lodge given birth to a…read morelove-child named Scheels. It's totally one part corporate, crisp, functional retail goods store, and another part taxidermy animals, rides, fudge, and hunting & fishing gear like you'd find at Bass Pro. We took our kids here on a winter break, gray day and it was a lot of fun. First off, there's a mini aquarium when you walk in -- it's nothing to write home about, but it gets the kids attention and they realize right away this is a fun store. From there, you can't miss the gigantic ferris wheel in the middle of the store. Gonna be real, it's fun and worth the wait but also a bit nerve wracking. Something is just odd about quietly swaying at the top of a department store quietly for such a long time. My daughter was like, "Dad, I'm scared to look down!" and all I could think was, "so am I, kid, so am I." We both agreed it's pretty fun once it gets going. There's also a little bowling area where you get five frames for a buck, and ditto to a little arcade game area as well. There's toy stores, outdoor goods, quality brands of clothes and outfitting, and really a nice answer to online shopping. In fact, it feels like malls used to feel in the 90's but a modern spin on everything. We did eat here but I'd say skip it. I didn't find anything I wanted and when I went to finish off my kids chicken tenders I was super underwhelmed and ended up pitching them. I will say at this time they carry Sylas & Maddy's ice cream (best IC in the city IMO) so that was a nice surprise treat. What more could you want if out shopping with the kids?! It's a great spot to kill a quiet afternoon.