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Bicycle Shack

4.9 (25 reviews)
Open 10:00 am - 6:00 pm
Updated over 3 months ago

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My sweet Rasta and me in CO.
Edward G.

Best bike shopping experience period! I'm a very cautious/thorough shopper (she would say indecisive and picky! ). But I want find not only a good deal, but I want a good experience. Went to several bike shops, some close by and some further away. I cannot thank Jason and team enough for their attentiveness and passion in helping us find a couple of hybrid's. We are in love with our Marin's! Perfect for tooling about Boulder while on vacation and on RIT! Not only did they take the time to listen to us, they answered our novice questions, helped get us into the right bike, the right size and at the right price point. Oh and Jason even helped me put on the bike rack!! I honestly could go on and on gushing about the service but I think they're going to cut me off soon! Just want to thank the "J's", Jason, Jody and John for everything!

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3 years ago

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10 months ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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7 years ago

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5 years ago

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7 years ago

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9 years ago

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16 years ago

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16 years ago

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5 years ago

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6 years ago

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5 years ago

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14 years ago

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10 years ago

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9 years ago

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15 years ago

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8 years ago

Jason is great to work with. Long time KC bike community shop that has a family-friendly atmosphere and great product selection as well.

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11 years ago

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11 years ago

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10 years ago

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9 years ago

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14 years ago

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Review Highlights - Bicycle Shack

Jason's patience in helping me in landing on the right bike was remarkable and he was a well of knowledge to draw from to say the least.

Mentioned in 2 reviews

Read more highlights

Dave's Bike Shop

Dave's Bike Shop

4.0
(4 reviews)

I've tried the local bike shop, but damn I didn't think it would go the way it did . I think I'm…read morenow at $150 total to get a back wheel on a kids 24" bike. They installed a mismatch color wheel, my daughter was cool with it so I didn't push it, on the way home from getting it fixed the inner tube failed while in the back of our car, they fixed with no issue. A week and a half later the inner tube failed again, I brought it up, Jacob looked at it and pointed out it was on the inside so it was not from a puncture while riding so that kinda leaves poor installation or faulty products. The worst part was they charged me for it. If we ran over something, I can see that, but it was either installation error, something in the wheel they installed, or a faulty inner tube they installed. Not sure their policy, and I'm sure they'll come back with some wonderful explanation of why they charge me $30 for it but when I asked are they really gonna charge me for their product failing, they didn't seem to care, offered to take half off sheepishly. Nah, if you're gonna charge me, I'll pay full price if that's the way you're going to run your business.

Took my used e-bike in to have them look at it to check everything out and was shocked they don't…read morecharge to do a once over to inspect it. Jamie inspected it, made a few minor adjustments and was a wealth of information. They are extremely friendly and genuine - and more importantly so knowledgeable and helpful. Plan to visit them anytime I need repairs and accessories.

Bike Stop Bicycle Store

Bike Stop Bicycle Store

4.6
(10 reviews)

Very knowledgeable, caring staff. Unbelievable quality service. If you must shop or purchase at…read moreBikestop I highly recommend Chris. Unfortunately the owner Ross did not provide the same level of courtesy and respect his employees do. I am 57 and ride gently. I test rode the bike on their lot, and owned it less than 24 hours. I rode it less than a few miles on a paved road near home to discover it didn't perform as expected. I brought it back cleaner than it was at delivery. I thought agreeing with the owner to cover 6-10% was more than generous for the hassle and any tiny expenses, but when I arrived back to return the unit the owner got more involved and changed the terms. Chris my sales person vouched for me, knowing my character and the overall situation, but it wasn't enough for the owner Ross. According to him there is no return policy on bikes. He made an exception for me, and kept 15% of my money on a return instead of the agreed 10.. In that conversation with him, Ross whined about loosing money via credit card fees and taxes. Furthermore he went on to say that the transaction was "painful and inconvenient" indicating he was still doing me a nice favor by returning 85% of my money. As the conversation unfolded, I suspect Chris took some heat for the level of service he had provided. Chris over delivered and under promised, not the other way around. In the end I was surprised to learn the owner was more interested in the restocking fee, knowing good and well the bike could be resold as brand new (no different than the lot rides myself and others had taken). He would not consider the idea that future business and relationships are more valuable than restocking fees. I am on my way back to the Trek shop to purchase a unit from them. Trek understands this concept. In fact, they offer a 30 day, no questions asked, full refund in the event a unit doesn't fit well or perform to expectations. I'll also be purchasing a second bike for my wife, parts and gear. Provided it goes as good business should, I'll be referring businesses elsewhere. If Ross can ever grasp value in changing his policy to a more consumer friendly one, I'd love to work with his staff and his outfit in the future because I like supporting my local shop. Until then, I'm afraid I'll have to hand over my hard earned money to corporate giants. What a shame.

I have picked up a new bike from Ross. Very friendly experience and yet a very professional shop…read more Everyone was awesome and courteous to work with. You need to check them out!

Bike America

Bike America

3.4
(83 reviews)
$$$

I need to start off by saying people writing bad reviews about this shop in the last month or so…read moreare so mean! I understand people are overly stress about covid but don't take it out on shops! On with my review! Mid april i wanted to buy a mountain bike and i kinda knew it would be difficult to find a full suspension in my price point because every place i checked was sold out. So i walked in this store and i could say it was off putting because it was so busy and it didn't seem like they had enough people working in the store. As i was walking around checking inventory a guy said you need help i'll be right with you ( he was helping 3 other people ) Dave came over 5-10 minutes later said what can i do for you. He found me a bike in the price point and over the next week he found a part i needed to hook a kids trailer to my bike. Did all this looking stuff up on the computer answering phones and trying to take care of everyone walking in the door lol.. At one point i didn't think he would remember about a part he was going to have them install when they got my bike in... I was wrong, not only did he remember the part he had them put it on right away. I watched Dave take care of customers 1 after another and a few at a time over 2 weeks. One lady had a problem with something she bought there, Dave looked her in the eye said i have never seen this happen before in over 15 years so you tell me what you want to do for you to walk out happy, i'll refund your money in full or give you another unit ( i think it was a bike rack maybe) . She wanted a new unit and dave made the bike builder stop what he was doing to build this ladies unit on the spot! I am a huge fan of this shop now, it's like that 80's bike shop before corporations, cool to talk to and they know there stuff about bikes. I ended up buying another bike for my wife today (so we can take a ride together) I found out 3 workers quit because of covid and their volume doubled because everyone wants bikes or getting there old bikes worked on. So when you walk in those doors have the mind set it's going to be a little disorganized but they will do right by you! Good Luck Everyone, Stay Safe.

I left an electric bike to sell in November of 2023. In June of 2025 I received an email from…read moresomeone who purchased the bike. After contacting Nick the owner and confirming the bike indeed had sold we have never received the money.. We have REPEATEDLY been told the check I in the mail. Blatant Fraud. Never been paid. Don't trust this shop to be honest.

Bicycle Depot

Bicycle Depot

5.0
(2 reviews)

Dave had a quick turnaround on my bike that needed some work done and was good to talk to as well…read more Had a good selection of bike locks helmets and other gear. Along with new and used bikes to choose from, this is a one stop shop.

I am SO happy that the Bicycle Depot has come to Waldo! I have two Trek bicycles, and both of them…read moreneeded service. Thankfully, I live fairly close to the Depot and so was able to bring both of them over without difficulty on the same day. I had called ahead and explained the situation to Dave; he was extremely friendly and helpful and assured me that yes, he would be able to take care of both of my bikes and they'd be ready to ride again within the week. He was as good as his word! Within 3 business days, he called me to let me know the bikes were ready. While I was at the shop, I had several questions regarding the usual care of my bicycles. He was extremely patient and helpful and explained several points of bicycle maintenance, such as regular cleaning (do NOT hose down a bicycle!), airing up the tires (and the importance of relying on a pressure gauge, not how full the tire "feels"), the finer points of shifting, and what to do if your chain slips off. I know his time is valuable--there were lots of bikes in the shop still needing to be worked on--and I appreciate him taking the time to help me be a better bicycle owner and rider. It's good that the shop is open both days on the weekend; since I work on Saturdays, I rely on Sundays to get many of my errands done. It's nice to have a business that I can visit at a convenient time and day. Dave and his crew have won my loyalty! There's nowhere else I'm going to bring my bikes for service (or for general questions). Bicycle Depot is the BEST!!

Bicycle Shack - bike_repair_maintenance - Updated July 2026

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