1. Hanover Bikes and Fitting

1. Hanover Bikes and Fitting

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Overland Park, KS

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Hanover Bikes and Fitting

3.6 (9 reviews)

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Unmatched shifters and a v-brake handle without v-brakes

$300 tune up bought me unmatched shifters and one tire that didn't match the other. I had to pay extra and wait again for matching tires. They will not correct the mixed shifters and the short v-brake handle made for v-brakes. Poor value Inferior products were installed that were made for some other application. Poor quality I had to prove it every step of the way for them to admit fault. Poor attitude and service. Go anywhere else.

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3 months ago

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5 days ago

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11 months ago

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Southwind Cycle and Outdoor

Southwind Cycle and Outdoor

3.3
(3 reviews)

I've had two encounters with Southward in the past year. I won't waste my time with a third. The…read morefirst time there were four people behind the counter eating and although no one else was in the shop, nobody even acknowledged that I was there. Someone finally came who was pretty uninterested in helping me as well. I don't remember what I needed that day, only that their rudeness or aloofness left a strong impression. Today I called because I had a set of tubeless tires that I had set up but I was unable to get the bead on the tire set without a compressor. I called and asked if they could help and they said yes, leave them overnight and for $25 per tire we will do it. I said no thanks because that seemed ridiculous to charge $25 to air up a tire. I even called back five minutes later to clarify that the tubeless tires were already set up, they just needed aired by a compressor. Yes, that's $25 per tire. I managed to get one tire seated with an adapter and the air compressor at Quick Trip but the other one wouldn't seat. I ended up in Olathe and stopped at Eriks bikes, took the wheel in and the mechanic said sure, but if it doesn't seat I'll have to check it in. It took him literally 15 seconds to pop air in the tire. He handed it back, no charge. I made sure to stop at the front counter and thank them and I also bought $45 worth of handlebar tape. I spend hundreds of dollars a year at my local bike shop. I lived in Arizona until last year. what I asked for was not some extravagant, free service. This is something that any local bike shop, and I've lived in several areas of the country, just does. It's literally putting air in a tire. Southward thinks if they have something you need, whatever it is, that you should be able to take you for whatever they would like. Never again.

I'm from out of town, Needed to ship a bike. Called them, and they said sure we have a box. Got…read morethere and they took off the pedals, helped me pack it, measure it, and then suggested a way to ship it safely. Nicest people ever. Even invited us for a ride.

Bike America

Bike America

3.4
(83 reviews)
•$$$

I need to start off by saying people writing bad reviews about this shop in the last month or so…read moreare so mean! I understand people are overly stress about covid but don't take it out on shops! On with my review! Mid april i wanted to buy a mountain bike and i kinda knew it would be difficult to find a full suspension in my price point because every place i checked was sold out. So i walked in this store and i could say it was off putting because it was so busy and it didn't seem like they had enough people working in the store. As i was walking around checking inventory a guy said you need help i'll be right with you ( he was helping 3 other people ) Dave came over 5-10 minutes later said what can i do for you. He found me a bike in the price point and over the next week he found a part i needed to hook a kids trailer to my bike. Did all this looking stuff up on the computer answering phones and trying to take care of everyone walking in the door lol.. At one point i didn't think he would remember about a part he was going to have them install when they got my bike in... I was wrong, not only did he remember the part he had them put it on right away. I watched Dave take care of customers 1 after another and a few at a time over 2 weeks. One lady had a problem with something she bought there, Dave looked her in the eye said i have never seen this happen before in over 15 years so you tell me what you want to do for you to walk out happy, i'll refund your money in full or give you another unit ( i think it was a bike rack maybe) . She wanted a new unit and dave made the bike builder stop what he was doing to build this ladies unit on the spot! I am a huge fan of this shop now, it's like that 80's bike shop before corporations, cool to talk to and they know there stuff about bikes. I ended up buying another bike for my wife today (so we can take a ride together) I found out 3 workers quit because of covid and their volume doubled because everyone wants bikes or getting there old bikes worked on. So when you walk in those doors have the mind set it's going to be a little disorganized but they will do right by you! Good Luck Everyone, Stay Safe.

I left an electric bike to sell in November of 2023. In June of 2025 I received an email from…read moresomeone who purchased the bike. After contacting Nick the owner and confirming the bike indeed had sold we have never received the money.. We have REPEATEDLY been told the check I in the mail. Blatant Fraud. Never been paid. Don't trust this shop to be honest.

ERIK'S - Bike Board Ski

ERIK'S - Bike Board Ski

4.1
(18 reviews)

I took my bike to Erik's Bike Board Ski on 95th St., Leawood, KS. The serviceman examined my bike,…read moresaid small repairs would be $55.00 (including labor). The bike was ready the next day. I asked about the price of a tune-up; he said "$150, but you don't need a full tune-up. We will only charge what you need." I asked about the crank shaft. He said it was fine. I had issues with the brake lines, but no crank shaft issues. This is significant because I went to the Erik's on 135th St., Overland Park, KS before going to the 95th St. location. I was told the crank shaft needed to be replaced and the cost would be about $147 (including labor). They said if the bike can't be repaired, I could get a comparable bike for $850. I am so glad I followed my instincts at went to the 95th St. location for a second opinion. Great service and honest values goes a long way and I will always return to Erik's on 95th St. Thank you!

We visited yesterday to get our 5 year old a bike and a helmet for our toddler…read more Brian helped us and was beyond helpful!!! The way he spoke with my daughter to help fit her to the right bike was just so sweet. He was helpful and encouraging of her. He was also very respectful. Always asking if he could hold on to her shoulder to show her how to ride or to hold my son's head to try on the helmet. I will definitely be recommending Erik's and Brian to anyone I know looking for a bike. We'll definitely be back!

Elite Cycling

Elite Cycling

4.4
(31 reviews)
•$$

I'm on the hunt for a new bike shop, and Elite Cycling didn't exactly win me over…read more I popped in looking for a seatpost replacement, and the overall vibe and attitude were not the best. They told me I should just fix it, and to their credit, gave me some tips. The thing is, we're moving, selling our house, packing, etc. and I'd rather they just help out with a seatpost or offer to schedule a time for me to have them fix it. To me, it felt dismissive. I then inquired about a new bike, something I've been excited about the past few years and saving up for. I told them my budget for it which is on par for a small car, and they said "We aren't gonna have anything in that range." I was a bit shocked, and they clarified it's more due to Covid disrupting the supply vs demand. I know that's an issue, but again, dismissive to be shot down when I have the cash ready to go for a good new road bike. Overall it felt like they couldn't wait to be rid of me in the five minutes I was there. I got to know the folks are two now defunct bike shops and actually enjoyed going in to them. This one definitely didn't bring it for me like the past ones. I get it, they're in a high dollar area and can afford to get by without the friendly neighborhood shop feel, but it's not for me, and I'd recommend looking elsewhere.

I can't give them a full review since I only visited the shop while in town for something. They…read moredidn't work on my bike so it's just my interaction with the crew there. It was ok. They weren't overly friendly, somewhat "elitist" if you know what I mean. Which is funny since they have no clue who I am or what I've done in the bike world. Hopefully it was just an off day for them, who knows. Place was pretty cluttered.

Hanover Bikes and Fitting - bike_repair_maintenance - Updated July 2026

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