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    Spa & Nail Creations

    3.1 (170 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

    Services - Spa & Nail Creations

    Manicure

    Manicure and pedicure

    Nail fill-in

    Nail polish change

    Nail polish removal

    Spa & Nail Creations Photos

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    Recommended Reviews - Spa & Nail Creations

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    Reviews With Photos

    my pinky nail is cricked

    My nails are so ugly, i kept telling the guy i wanted different color acrylic and he decided to put polish, my nails are uneven and thick as you can see on my pinky, horrible nails

    If there was a zero I would give it. Got my nails done (acrylic) and 7 hours later my nails looked like this. All my nails are peeling and when contacting the salon the owner was SO RUDE to me. Stating "I'm not the one who ruined your nails" though it was his salon and employees that did a poor job. He stated he refused to give me a refund and that he would "see what he could do if I come in" refused to ensure I could get the nails fixed and I got these the day before going out of town and have to pay someone else to fix them. They charged me 80 dollars for these nails. COMPLETE RIP OFF. Do not go.

    Nail polish all on my fingers. And he cut my finger I was bleeding.
    Janine H.

    Poor quality. He rushed it and messed up on nail I had to make him redo it. And why do I have nail polish on my fingers. He also cut me and I was bleeding he had to clean up my finger twice becuase it wouldn't stop bleeding. And he was making fun. It's not funny. Stop rushing your job. You charge $80 for mani pedi for a crappy job.

    Evidence of my chip nails done on December 10, 2021.
    Karla E.

    I received a dip for my nails. Not a gel manicure, but a dip and it didn't even last two weeks. A dip on your nails with polish shouldn't be chipping before two weeks. I've had this procedure done before and it lasted for a month at another nail shop. When I notified Spa nails and showed them my nails with the evidence. The receptionist said there's nothing they can do if it's not within 7 days. If a treatment or procedure done is suppose to last for a specific amount of time and it doesn't, the location should correct the problem. Especially when money has been paid and look for ways to ensure this doesn't happen again. As a result of the above I will have to go to another nail salon for my future services. Sincerely, Karla Ewing

    Cut
    Audra D.

    I went for the first time - and after $100 later I got the worst service. I the man cut my toe and I have cuts all over the sides of my fingers. I showed the lady upfront only to get a horrible attitude. I have had my nails done numerous times in my life and never had this issue. I come home and look in day light and my nails are all clumpy and look horrible. I contacted them with no response.

    Shealynn W.

    This is the second time I have been to this place for a gel manicure and pedicure and I'm just floored by the prices! The first time my mom and I came in for pedicures, we tried using the coupon I received around Mother's Day for two pedicures... After mentioning it multiple times while scheduling and during our appointment... it was never honored and the staff was HORRIBLE when I tried to get it honored! It's been well over a year ago so I decided to go back because the location is extremely convenient. All I can say is WOW! I am just shocked by the price I paid for a BASIC gel manicure and pedicure and a child's gel polish change with a design. First, let me start off by saying I BARELY got a manicure or pedicure and my daughter never got a design. The guy trimmed my toe nails, removed a tiny spot of gel left on my big toes, I got gel polish, soaked my feet in warm tap water for 5 min (nothing in it), then he slathered oil all over my feet and wiped it off with a warm towel.... $51!! My nails? He literally trimmed 2 nails, did my cuticles and made sure he made it completely obvious that me asking to do two nails in a glitter gel color was extremely inconvenient for him. Definitely NOT personable. That cost me $43! I have polish all over my fingers, the glitter I asked for is super blotchy, my thumb is smudged, and I still have a ton of dry skin around my cuticles. Then I paid $35 for my 6 year old daughter to get a polish change (nails/toes) and design... Welp! I was charged for a design she never got and when I told the staff they just said "oh" and shrugged it off. $122 is the most I've paid for mani/pedis for me and my 6 year old and they are the worst I've ever had! UPDATE: Two days later, all of the Polish from my daughter's "Polish Change" fell off and less than a week later my nails are already chipping

    Gel manicure-$43 done by Ivy
    Courtney L.

    I needed my nails done so bad! This was my first time there. They allowed me to do a walk-in appointment :) very friendly staff, clean business, great music, overall terrific atmosphere. I went with a basic gel manicure. I chose champagne sparkle (with the help of Ivy) and love it! Very simple but fun look! Gel manicure - $43

    Unfortunately my review is the same as so many others. Me and my boyfriend came for pedicures a couple weeks ago and felt this place was nice and did a good job on our pedicures but my nails are another story. My nails felt rushed and it was sloppy. The nail tech was getting the paint all over my hands and she did not get the sides of my nails. When I complained about it looking bubbly/ bumpy the nail tech got quiet and handed me over to someone else who did a third coat and it wasn't as streaky looking but the sides of my nails still were not done. I am a very quiet person and normally wouldn't say much but my nails have never been done this badly. I was still charged full price although I complained to both techs and the front desk. I will be traveling all the way to Glendale in order to go to my old shop now. Ugh it sucks because this place is less than 5 minutes from me. I was nice with my complaint and soft spoken but i gee was met with attitude

    Keeli K.

    I have gone to SO many nail salons in Mesa. I would consistently end up with nail sets that broke easily at best, chipping polish within the first few days and bloody or sore fingers at worst. This is HANDS DOWN the best nail salon in Mesa. I've been going here every two weeks since March and have had multiple nail technicians do my nails and they've all done a great job. I do a design pretty much every time ranging from simple tips or flowers to more complex sets and have been very very happy with the results. My husband and I also like to get pedicures here as well. It's extremely clean and sanitary, all the employees are absolutely lovely and skilled at what they do. I always look forward to my appointments!

    What I got.

    I have been here before and didn't have a bad experience. Was done quickly and got what I wanted. When I sat down today for my 3:30 appointment I showed the tech a picture of what I wanted I said "same color shape and length." Well after sitting in the chair for almost 2 hours I didn't get what I asked for. I was irritated and upset at this point. Honestly fine with the color but upset that the length and shape are completely wrong. Not wasting my time here again. I was told this tech is very detail oriented but I didn't think shape and length would be excluded from that. I asked for a simple color and gave them exactly the picture I wanted. I am not at all happy with what I got and unhappy about how long it took for it to be done.

    Regular manicure.

    I visited the salon because my mom had a BOGO pedicure coupon. We both got the classic pedicure and regular manicures. I came in with a Gel-X manicure on and the nail technician trimmed down my nails but did not soak off the Gel-X nail from my last manicure. He filed down my nails and painted over them. I didn't realized he wasn't going to soak them off until he started painting. At that point I was already there way longer than I wanted to be. It is very apparent in how many nail looks that he painted over my old nail.

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    Great work! Always pleased with their professionalism and work ethic. I'm a huge supporter!

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    4 years ago

    Always friendly and do a great job! I love the online booking feature, makes getting in very easy.

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    Page 1 of 5

    Ask the Community - Spa & Nail Creations

    Can i get a price for full pedicure including cleaning calluses and massage in feets?

    You should call them. I was there yesterday & they had all kinds of special package prices depending on what you need. I have been going there for years, and I don't even remember price increases for my services in several years.

    View All 2 Questions

    Review Highlights - Spa & Nail Creations

    The owner, Thang, ensures his customers are delighted with their experience, which is why we keep coming back.

    Mentioned in 10 reviews

    Read more highlights

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    European Nails & Spa

    European Nails & Spa

    3.6(39 reviews)
    0.8 mi
    $

    They are the nicest people but my acrylic nails are awful. The pedicure was fine but I was nervous…read morethat he was using a used pumas stone.. and my ombré nails are just awful

    The pictures in this review are 4 days from when the service was received…read more We went to European Nails & Spa because our usual place was not available. It was a special occasion and wanted nice looking nails, it was for a memorial service for a close family member. They used a grinder on the nails, they just looked really bad. We were pretty much in shock at what was done to the nails. My beautiful strong nails were now thin and brittle. I went home in shock. We went back to ask for a refund, showing the results of the nails, as you can see in the pictures they really look bad. They agreed to a refund of $47, we told them we paid $80 They said they didn't believe us, So we pulled the charge up on the credit card app. Showed the amount of $80 to them. Explained tip was in there. They said they are not refunding tip. We were extremely calm and polite and kept trying to resolve this. We asked them to refund back to credit card, a very simple procedure. They claimed they did not know how, this was the response from 2 managers. Be very aware that if you go here, if there is an issue with your nails, it's not well received. The level of quality is very poor. Please look at other reviews. In order for us to get our refund, they wanted a copy of our drivers license and wanted us to hand write a statement out to them that they wanted to dictate to us. Before refund was given. This is a very obvious poor quality job. What I thought would have maybe taken 2 minutes was hitting the 15 minute mark. We asked for contact information of the owner. Nothing was provided. It's going to cost more than $80 to try and repair the damage that was done to the nails. We finally just gave up, they offered a refund then said no, then said partial. It was exhausting. We decided that we just did not want to continue the conversation, we told them we were leaving. We went to the car, sat there and talked for a while, we decided to wait a while and try one more time, hoping that they would do what's right, we were hoping they may calm down and we could get the refund, go and get the nails repaired and move on with life. We waited about 15 minutes, we went back in, asked one more time for a quick refund. They said yes, we will give you $80 cash. We said great, then another manager got involved, pulled out a notebook, asked me to write their statement and to give them our drivers license. We told them. we wanted to resolve this, easily. She started to hand me her notebook. I told her that I would really like to get the owner's information, she handed me a business card with no contact name, she just said call. One of the employees started videoing me with his phone. we decided to just leave. We will handle this as a civil matter. All we wanted was a refund for very poor service. As you will see by our reviews, we live to praise businesses. Rarely write negative reviews. Our plan was to get the refund, get the nails repaired as good as possible and move on with our lives. Never a thought of submitting a review. The only review we planned to leave was a five star for our regular place. I know this is a long review, I want to give you pause from thinking of patronizing this business, if something goes sideways, it will not be a pleasant experience.

    Photos
    European Nails & Spa
    European Nails & Spa
    European Nails & Spa - Pedicure

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    Pedicure

    Spa & Nail Creations - othersalons - Updated May 2026

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