Immediately someone was available to help me in my car buying experience. I asked a lot of…read morequestions and I never felt rushed. Everyone was exceptionally friendly, pleasant and excited for me for my purchase. I recommend this company and I look forward to future purchases with them.

Maybe a great place to buy, never tried dont know and now never will. Had 2022 GMC towed in on a…read morelate Tuesday night 6/16 went in to limp mode and then would not restart. Being over 2 hours from home had it take to nearest GM dealerhip. Picked up on trailer 6/26 and $1100.00 later. They broke plug on my ECM and installed another, mine had a sticker on it from HP tuners and they still overwote it and busted the plug. Now having to haul to a real mechanic to get fixed.

These guys are the best, they worked with me for multiple weeks and helped to find the best vehicle…read morefor me. Will was the most helpful car dealer i've ever interacted with. 10/10

From the owner: Our business has multiple partners that we work closely with in all aspects of the Automotive…read moreBusiness from Body Shops to Transmissions and Buying and Selling Cars. We are a family owned and operated business that sticks to our word and is focused on providing our customers with sincere and honest service.

We had been looking for a good truck that didn't cost as much as a house.. as luck would have it…read moreMike Bailey a salesman got our contact info. He went Outa his way to send pics & videos of different trucks he felt we may like..over 5 or 6 weeks we heard from him 40+ times letting us see what he had & to let us know he was still looking. This guy will do what ever he can to help. He even set up our cell to the truck. Got talk with Mr.. Bailey!

The good thing first we have a loaner well 3 different ones of them. Our Expedition went into the…read moreshop for transmission and about a week later service guy called and said it needed a tune up (tune up not covered on warranty but cost about 1000 dollars)at 84,000 miles. Service told me it had a miss fire nothing wrong with the transmission I never had a miss fire when I was driving it. Soon as I said go ahead because I trusted the service department . I was told the next day the transmission tech saw something on the code reader/scanner that he didn't like so it has been in the shop since 5/12/26. Wife got a rock chip in the windshield in one of the loaner cars now having to file a claim on insurance so another 500 deductible out of my pocket. So 11 weeks with out our family car and around $1500 out of pocket for warranty work. I'm a person on disability I don't have money just lying around. Also this is the 2nd time it has been in the shop for transmission the first time was 4/23/25. It was in the shop for 2 months. Will it be a third time we'll see. The thing that could change is being truthful with your customers.

The most unprofessional place. I spent 2 hours in there. when I called back, they said they never…read morelooked at a vehicle or gave any numbers/estimates. the manager was rude and informed me "we are a business with people actually working and talking." they refused to send any infortmation over and help. The sales and manager were not aware their phone was on speaker and the sales person was talking derogation about our situation until I let them know I could hear their conversation. I was hung up on and had to call back. DO NOT WASTE YOUR TIME.

Would not shop here again even with someone else's money. They are extremely aggressive in the…read moresales dept. and very stand offish in the service dept.

Taylhor Avant was my entree to Cavenaugh Hyundai, and she is fabulous. She made a next-day…read moreappointment for my new-to-me Hyundai Tucson [purchased through Carvana and not through Cavenaugh, mind you]. Lucky for me, I bought a fleet vehicle, which is typically a wise move, and also invested in the extended warranty (something husband has done the last many vehicles and which pays off in spades). THREE recalls had not been done on my vehicle, the third being ABS fuse kit installation and software! I mean, I know I am a girl and all, but sheesh! Brakes seem kind of important! Also, the cabin as well as air filters were disgusting; I do not believe they had EV-ER been changed. I am a lifelong asthmatic, so I changed those out yesterday, at full-cost to me. I doubt Silver Rock (warranty company) will reimburse me. There were many things wrong, but none that were surprising. This car obviously comes from a fleet that is not maintained, not sent out for recalls or basic service. Perhaps they just run their horses hard and put them away wet, because my beautiful car has NEGLECT written all over her: Yes, those three recalls, which are being taken care of as I type; the cabin filter cover which was missing; the fuel cap, which is defective; a bad engine oil cooler; needs new spark plugs; and 4 rotors that were slapped together and sent out (so brakes are more than simply recall). I don't believe I have ever encountered a dealership like this one! Their list is extensive, comprehensive, and understandable. And everything they pointed to needs to be accomplished. The downside? They were not IN-NETWORK, and there should be a $350 deductible. Even so, $350 is far less than the $1,522 estimate for all these repairs! We shall see how this all falls out. Taylhor is now calling Silver Rock and Carvana on my behalf and getting all of this taken care of. What is good to know when buying from Carvana is that their MO is apparently to get a car in, detail it and send it out the door, then dealing with these issues after-the-fact. So glad I did things right and got the extended warranty; so extremely grateful for people like Taylhor who CARE and have the ability to put that caring into action. Holiday blessings to all here at Cavenaugh Hyundai!!

I wish that I could give them a no star rating. They lied and took advantage of Me. I am disabled…read morephysically and somewhat mentally. I have had 5 back surgeries. I have to have a car seat that doesn't hurt My back. They told Me that I could try a Tucson out for three days. I wasn't sure when they started or ended. I called on a Saturday and told them that it was hurting My back. They said that it would be OK of I brought back on Monday and they would undo the deal. I took it back on Monday and they said that it was too late that I would have to pay for it. Don't buy from them. If you just have to have a Hyundai, go to Little rock. Tell everybody that you know to do the same.

Brock Taafe and Alan Winkle are super! My wife and I had traveled to Hot Springs to purchase a…read more2025 RAM 1500 Laramie Crew Cab we had seen on the internet. We had not dealt with the dealership before and didn't know what to expect but we were pleasantly surprised. Brock was the manager and took a personal interest in us. Alan did all the heavy lifting throughout the process and beyond the sale when we needed some paperwork done quickly. Both men were professional but pleasant, personable and responsive. We have purchased a number of vehicles during our nearly 40 years of marriage and we can attest that this was one the best experiences we've had.

Brock Taaffe with Gregg Orr Cadillac Hot Springs is the best! He was so helpful in helping me find,…read moreobtain, and purchase my Escalade. He is so kind and professional, honest and genuine, really made my car buying experience a one of a kind. I will be going back to him when i am ready to upgrade! Thank you so much Brock!

Purchased a used vehicle in 2014 from this dealership and a wrap around warranty as well. We…read morequestioned the salesman certain things about the warranty that have happened to prior vehicles and he told us that would be covered under this warranty. I have brought our car in for different things and NOTHING has been covered. It has been a learning lesson for us to not purchase from here or this make of vehicle but to not purchase an additional warranty. We feel we were lied to about EVERYTHING we asked about being covered and spent money unnecessarily. Even Trent Lewis said things have changed since then but we had a contract and a contract can not be changed. And now he is standing here being extremely rude to me because I asked his name.

From the owner: At Cavenaugh Motors, you will find our upgraded inventory to have the best used cars in Hot…read moreSprings. Our professional team has over 50 years combined experience and is ready to put you in the vehicle of your choice!

I took my car in for an oil change and they let debris fall down into the air conditioner fan. Now,…read moremy air conditioner doesn't work! There was nothing wrong with my air conditioner before I went it in--at all! They also said I needed over $5000 in repairs when there is NOTHING wrong with my car! The service manager sent me a text saying they will talk to staff with a generic text. Thank you so much for the empathy! Now I have to pay someone to fix my air conditioner that they destroyed! This place is a ripoff!

On a Road-Trip, from California, stopped at this Honda Dealership in Hot Springs Arkansas to have…read moremy oil, and tires checked out. Service Advisor Coltenn Roe greeted me, and provided EXCELLENT service! They did a thorough check of my vehicle, changed my oil and filter, rotated my tires, and checked all my fluids, etc. They even gave me a complimentary wash!!! While I waited Coltenn welcomed me to coffee and fresh donuts. I browsed the newest magazines, and waited in the pristine showroom. My vehicle was ready in a flash! This dealership is the best, and Coltenn Roe represents it well, great smile and excellent customer service! I'll be sure to come back , and recommend this dealership highly to all!!!