Love this place!!!!! The staff is always pleasant. The spa is always clean and quiet. To be fair I go early before noon to take advantage of the all day price which is 50 dollars during the week and 60 dollars on the weekend. There is a shirt and shorts uniform that is given to you and must be worn at all times. The hour massage, not included with the admission fee was gentle and very relaxing. The best part of the spa in my opinion is the vast selection of saunas. read more

It is what it is. Yes there are many many faults with this place, but most are inherent to any super sized spa. Sorry to disappoint, but against the news reports it's very unlikely you'll run into any public sex or exhibitionism. Here's a quick run down... Pro's: -large -awesome naked spa downstairs -clean locker room -allowed to go with bare feet -plenty of Groupons -good hours Con's: -too many people -overpriced drinks and massages -limited parking -no super hot spa -nightmare lines to enter and exit spa So if you want a nice purely relaxing day at the spa don't come here. But if you want a mega spa experience you've found your place. read more

Food sucks but hella pricy. Ramen was like $13 but tastes so bad. The iced coffee tastes like tea. People steal belongings and workers don't give a shit LOL. People be scrubbing in the jacuzzis and steam room instead of the wash area... just don't come here ... not worth it at all. So many other better spa places. Saw a kid pee in the outdoor pools too... beware read more

I've always had a great experience here. I would bring my mom here who had difficulty walking. The spa pools were good for her legs. They always let us use the elevator and would help help escort her in. The pools are clean and everyone has always been professional. read more

I'm a member at this location, so I obviously don't find it nearly as repulsive as most people have detailed. I do see where they are coming from though. Perhaps the difference is that I don't think of this place as a "spa" in the typical sense. I think of it more as a Korean bath house/pool. I go at least once a week (I live in Manhattan so it's a little out of the way, but that's actually one of things I like about it and why I chose it over the city location). I typically only use the saunas and the pools in the women's locker room. I don't really join in on the outside pools, so that might be why I don't know about the party/kid scene some people have mentioned. The place is sometimes crowded but I always enjoy my time there. I use the saunas and read on the chairs on the main floor. I've found the salt sauna to be especially beneficial for my skin, as I have eczema and can experience intense dryness in winter. I also love the salad bar but do recognize it's expensive. I think $40/$50 is a steep entrance fee if you're not going to spend more than 5 or 6 hours at the place. The memberships are a great deal. I have noticed that management isn't very flexible with customers when they have complaints. It's never happened to me personally, but I've overheard some things I thought the customer should have been refunded for. Personally, I just kind of go here to be alone and don't really talk to the staff/mind my own business and I've never had a bad experience. I once left a book at the spa. I forgot to ask about it for a few weeks because I went and purchased a new copy. When I finally remembered to ask about it, the front desk had saved it in a plastic bag. I was quite pleased by this. read more

I along with 10 of my girlfriends went with the intent to relax. This was our first time here & the front desk women yelled at us for walking across the floor in our flip flops; didn't know we either had to be barefoot or purchase their house slippers. Never ever yell at your guests. She followed us to make sure we followed the house rules. I went to use the bathroom and the entire seat was covered in urine. Where's the staff that suppose to provide a clean environment. The first floor had a strictly "nude" pool which would have been ok but there were little boys and girls in there. We moved along to the outdoor pool which would have been very nice had it not been dirty. I guess they tried to mask how dirty it really is because the chlorine made your eyes burn. We decided to try our luck inside. At first glance I thought this is nice; there's a swim up bar...wrong. You have to keep getting out the pool, walk around the bend and make a line for overpriced drinks. The light bulb drink was $25 and $18 to refill. You couldn't eat pool side; it wasn't allowed so why have 30" tables with chairs place around the pool area? We asked someone at the bar to please have the tables cleaned so we could sit and were told to give him a few minutes; 120 minutes the tables an we were still waiting. Correct me if I am wrong Spa and a Water Park are two different things...children should not be at a SPA!! We were surrounded by kids playing Marco Polo. Their parents were nowhere to be found. They yelled, splash and pushed their way around. We tried to once again bring this to a staff members attention and we were told to speak to a life guard. If we could have found one we would have. We moved to the other side of the floor and found a quiet pool FINALLY! A couple decided to have sex in the pool and he ejaculated in the water and she used the jets to clean her Kitty; that pool had to get closed down. I can go on and on and on as to why no one should ever come here. Here it is in one word...DISGUSTING. read more

My friends and I took a girls trip to NYC for my birthday and found this place while searching for spas close to the city. We ended up finding a cheaper day pass on Groupon ($37/day vs $50) and decided to try it out. It was well worth it! There are several different saunas to use, multiple pools, and plenty of areas to relax. The outdoor pools were heated perfectly so you didn't even know it was only 30 degrees outside. We ended up booking a full body targeted massage that was nothing short of amazing. I feel refreshed after a very much needed day of relaxation! read more

We went on a Monday so the place was pretty empty. We had a great visit. We had the couples massage. One hour of massaging. The staff was very nice. Then we went on to the bar where we had some lightbulb drinks that had a cute flashing light in it. Overall it was very expensive but still worth the visit. The hot tub was the best feature in the entire place. Very relaxing. We didn't want to leave. read more

I thought this would be a great experience... The food was awful and overpriced. I went to get a fresh juice, and they did not have 4 of the ingredients in the drink I wanted. Most of the drinks were relatively the same, so there wasn't much available. The saunas were nice, but cramped. The women's bathing area is nude. Which bothered me because I could not shower before leaving. They do not provide robes, unless you pay Instead you are given a tshirt. The towels they give you are a little wider the a hand towel. While relaxing in massage jet pool area, there were 2 employees being inappropriate across from me. It would have been fine had they not have on uniforms and we're being beyond inappropriate. read more

I've been coming here for years and honest to say this place has become a mess. Don't buy tickets from Groupon because you won't have entry on holidays or on weekends. Even though they are the same price as bulk tickets. This place gets super packed any time after 12 or after 8 pm so please try to come early or late . You can't wear your own slides,they want you to purchase spa castle ones. I try to find the good in every place I go but Spa Castle has a money hungry incentive that is not spa like at all. The food is expensive and I once returned a sea weed soup that they placed it back to sell to others. Yuk! They never go above and beyond for anyone even if you know the manager is there they say he is never available. The manager could be right in front of you but they must think everyone is clueless. I was loyal to this for too many years but now I just go to Sojo spa in Jersey. read more

Ok went there today with my g/f. First the good points: The exterior of the spa castle is gorgeous. It, as its name suggests, looks like a medieval castle inside and out. However the 2nd and 3rd floors of the interior also bear the aesthetic of a state-of-the art mall with an interest mix of colors and designs on the floor and wall. Also the pools and jacuzzis are nicely designed, appear to well-maintained and the place looks generally clean. The bad points: Too many people and more importantly too many kids KILLS the purpose of going to a spa in the first place: for rest, relaxation and some serious aqua therapy. First off the place should be segmented by age groups: kids and their parents on one side and single adults, groups and couples on another. Can't relax with yelling, kicking and screaming little brats. Their should also be a maximum amount of people who should be allowed to use the facilities. It got so crowded and rowdy it felt we were in a Greyhound bus station. We couldn't find any available reclining seats anywhere. Ridiculous. Furthermore the locker rooms were not sufficiently private and too many people could see my ass crack as I was changing clothes. As a corollary, I also saw more fat and sagging 70-something hairy ass cracks in one day than I would have liked. Poorly designed locker rooms. Lastly the towels are too small and if you are a man they make you wear a standard set of long shorts over a wet bathing suit if you are walking anywhere inside the place. That is uncomfortable and makes no sense. A white robe would be more comfortable and sensible. P.S. They also let some people bring in their own radios by the pool, which is a major violation that went unaddressed. read more

It is expensive for regular price then had all the Groupon deals, now it is crowded, and waiting line. sometimes it is about an hour. It is kinda ridiculous! Bad business.. read more

Spa Castle - So long line, waiting time is about an hour ridiculous!! - Massage Near Me - College Point, New York

Holy crap. This place has changed so much. When you think spa, you think relax and peace. However over the years this place has changed from that to stress. Don't get me wrong, I've been here over dozens of times. Mostly when it first opened. Now it's like they charge you overpriced for you to have a terrible experience. It was only 35, when it first opened, now it's 45. Ever since they had the Groupon deal the class of this place plunged tremendously. It's so many people in a so called relaxing place. I don't mind paying the full price if it was actually worth it but it's not. Would I recommend this place to my friends? No. Go somewhere else. read more

My friends and I got to spa castle last night at 9:30pm, we were told to leave because they were closing. THERE WEBSITE CLEARLY STATED THEY WERE OPEN TILL 11:30pm (not cool to have false information like that when people drive long distances to get there)every single one of the employees behind the counter were just rude and obnoxious.. another time I came to spa castle I purchased groupons online before coming and was told when I got to the entrance that they cannot be used and was given attitude by the employees. I will have to look for another spa because SPA CASTLE IN COLLEGE POINT SUCKS ASS and so do all they're employees. read more

All my friends talk about this place like it's the holy grail of spas so finally I made the trek (and it is quite the trek) to get my relaxation on. First getting here was kind of a pain. If you drive, do it. If you don't, take the 7 to the last stop, walk 2 blocks up to the random korean bank and look out for vans marked Spa Castle. I think they come every 1/2 hour or so. The car ride is about 15 minutes from the stop. Ride there was okay, ride back was torture. The van was packed with people, the heat was blasting, and no windows were open. I was .2 seconds from having a claustrophobic panic attack in the back seat. Next time I might set aside some (a lot of) time and walk. Or take a cab. The spa itself was pretty nice. The locker rooms were clean, which is always my biggest worry. They have a locker for your shoes and another locker for your clothing, all controlled by a little plastic watch you wear around. Everything is easily accessible. There was a good variety of baths, saunas, and steam rooms. First floor is clothing-free baths (diff temperatures, different spouts) and steam rooms, second floor is mixed-sex rooms where you wear your little pajama sets they give you, third floor is swimming pools where you wear your bathing suits (bring your own), and I didn't go to the fourth floor but my sister said it was like a club (lol). The swimming pool was prob my favorite. It was freezing outside so being in the warm pool/jacuzzi was great. We floated around for quite awhile and it was very relaxing. My sister and I both signed up for a 1/2 hour scrub ($50, includes tip) and that was INTENSE. If you are sensitive to pain, this is NOT for you. An older korean lady wearing a black bra and panty set lies your naked body on a plastic bed and uses a crazy rough sponge to scrub the entire top layer of your skin off. IT HURTS!!! It hurt the next day too. Ha. My skin felt great once the pain wore off though. Not sure I would do this again. Less relaxing, more S&M. Some suggestions: 1. Bring a bottle of water and snacks. They sell food here but it's priced Disneyland-style. 2. Bring a large towel for the pool. They only provide little green towels from the baths downstairs and it was too tiny to keep me warm in the cold. 3. Bring a book. They have a bunch of quiet rooms where you can just lounge and nap or read or whatever. 4. Don't bring your modesty. You'll see lots of big ol' naked bodies. You get used to it. 5. They don't accept Amex!! read more

I'm a huge fan of this place...but you do have to go at the right time in order to truly enjoy yourself. That would be on a weekday, Mon-Thurs and not on a holiday. My routine for a day of relaxation (at $35 it can't be beat): - Arrive and take a quick shower, put on the uniform and head upstairs. - Get some water massage therapy in an outdoor pool (if the weather permits) - Enjoy a few saunas (there's about 8 and my favs are the gold room, salt room then jade room) - Time for some lunch (or dinner) in the 3rd floor restaurant or salad bar (pricey but usually very good. I recommend the beef soup and lettuce wraps). - If you ate too much, take a nap in a big comfy chair with a mini tv attached. If not proceed to... - Enjoy a few more saunas then time for something cold and refreshing (we call it Halo-halo in Tagalog, but they call it something else...ice cream works too) - The last stop is optional...you can bathe in the locker room bath house, enjoying a few more jetted, heated tubs, saunas, and body scrub services or just head home & shower there if your uncomfortable around naked people! Bring your towel, toiletries and hair products and you're set to go out for the night looking relaxed and rejuvenated! Some notes: *No need for any extra services (that are very pricey and I do not recommend getting a facial there - it's way overpriced and they just stick a face mask on you). *If you are not staying a full day there, eat elsewhere - you will find higher quality food in neighboring restaurants *Avoid weekends and holidays at all costs - children do run wild there and parents seem to disappear for the day...maybe they drop them off there and hope for the best? read more

This is an updated review that I believe the new management in charge of Spa Castle deserve. I spoke with one of the employees and he confirmed my suspicions, that earlier this year new management took over. First, come early. My wife and I always come early and it pays off. Having the baths to yourself or only sharing with a few people is a nice experience, and very relaxing if you are like me and treat the bathing process like a ritual. We no longer drive here, but instead take a taxi from flushing, which is a non issue in the early morning. To reiterate, come early. Second, they have overhauled the staff to the way it was a couple years back. Huge improvement, much kinder. Third, and I am sure some of you will disagree with this, I am glad they brought the drinks back, and reduced the alcohol content. I like to share a Miami vice with my wife, it is just part of our relaxation process. We don't like to drink a lot but it is nice to have a little something. Fourth, it is cleaner, but that has never really been an issue in my opinion, but I have never seen any issues with the pools, baths, or floors, and most people are polite. I cannot fault spa castle for the actions of the patrons, but sometimes you just can't get away from people being jackasses. I am thankful that the staff enforces the rules that keeps the place clean, like no bathing suits in the first floor baths and no outside footwear anywhere in the building. It seems to me some of the especially negative reviews come from people who it seems never even came here. I am being honest and forthright about my experience, and I hope this review lends an insight to what this place is actually like now that it has turned around for the better. Also, please don't complain about the no outside footwear, it is to keep the floors clean. Your sandals and flip flops have things you don't even want to think about on them from the filthy streets and sidewalks. Plus you are supposed to bathe and clean yourself before going upstairs. Anyway, I hope this sheds light on the improved spa castle experience! read more

When a birthday arrives these days, I find myself more of a curmudgeon and less inclined to "let's celebrate!" So this year, I decided to avoid the reservations, the expensive night of alcohol and the inevitable look of death the next morning. Instead I took my oldest friend in the world, my mom and her mom to Spa Castle - a magical world of spa pools, sauna's and massages that I have been itching to go to since it first opened in College Point. A 15 min drive from house and voila - we arrived. First impressions - clean, bright and efficient. You pay your $35 (weekday rate), get your electronic "golden ticket" and walk through to the locker room.* Everyone gets their own electronic shoe locker and then larger clothing locker. You are also provided with a uniform of sorts (cotton shirt and shorts), towels (if you need it) and a smile. ** Then you exit into the wonderland that is Spa Castle. I soaked. I was pummeled by therapeutic jets of water in a mineral pool. I partook in the Hinoki tub on the roof, which gave the illusion that you were truly in some outdoor garden and not on a rooftop in Queens. I baked in the Gold Plated, Mineral Salt and UV Red Sauna's. I cooled down in the Ice Sauna. My skin felt amazing. I was limp as a noodle*** at the end of it all. We all were in agreement that this was awesome. A perfect way to spend an odd little birthday. Notes: * The women-only locker room does not have private changing areas or showers - be prepared to see women of all shapes and sizes in their birthday suits and for you to have to wander around in yours if you are to partake in the hot and cold pools. It's a great way to lose your inhibitions. Ahem. ** You cannot wear your shoes inside the spa, but it was clean enough to walk around barefoot. If you are squeamish - you can buy their slippers for $5. I didn't. *** There is food here - a tad expensive for what it is, but you are a captive audience. And there are no other restaurants in the area. You also don't need your wallet, just scan your locker key at the food areas and pay your bill when you return your key. read more

Decided to surprise my girlfriend and take her here. Had an overall negative experience. Checking in was pretty quick. The staff was obnoxiously rude and not informative at all. They do not explain their policies and procedures. Hence you'll have staff constantly telling you that you can't do stuff that was NEVER explained upon entry. Now onto the nudity LOL. I understand if someone is nude because they're changing. I completely understand that. But I don't understand why the walking around back and forth in the nude for no apparent reason. A little disturbing. As well as the gay locker room attendants that are continuously checking guys penises and asses. I'd like to state the fact that I've been a jock all my life and being in a locker room full of men is nothing new to me. But this place made me feel highly uncomfortable! On a good note. The massage was soothing. The facility is beautiful. Has plenty of potential to be an amazing enjoyable place. It's not quite up to par though. read more

This place is basically a grownups amusement park. Beware, the name and concept are complete oxymorons. 'Spa' implies relaxation, quiet, calm. Amusement Park is high energy, jumping from one thing to another, a lot of activity. If you're expecting 'Spa', this place isn't for you. If you're ready for an amusement park, it makes for a fun event with friends, family, etc. So, yes, prepare to expect the following: 1. Tacky color uniforms. The part that makes it ok is that everyone is wearing the same thing. And I guess it's a good thing people aren't wearing what they want to wear. Can you imagine the strange / inappropriate outfits people might choose to wear when left to their own devices? It'll be like Junior High School - boys with their saggy butt-crack pants and girls with their skanky 2 sizes too small shirts and skirts. 2. Barefeet everywhere. I guess germaphobes might not enjoy this. But to be honest, I took my germaphobe aunt here and she loved it. She loved the cleanliness of the entire place, even with the transition from water to indoor floors. Sure beats tripping over shoes and / or chipping floors. 3. Bring only the basics. Keep your jewelry at home. And pack light. The lockers are only so big. Bring a bathing suit, lotion, face wash, toothpaste and clothes you can easily get out and get into. 4. Nude locker rooms. This part is probably what freaks me out the most. And the one part that they are pretty weak in enforcing. I'd prefer the nudity be kept to just the gender specific sauna area and limited in the locker room area. People need to keep their moomoos and hoohas to themselves. But alas, some women (dunno what the mens locker rooms are like) just don't mind bearing all. The part that annoys me are people who have no idea that the relaxation room is a dressed area - even if it is in the gender specific locker room area. 5. Decent food and food variety. Don't expect waiter service here. Order at the counter and pay attention for your number to be called. The food is decent - it's not gourmet but it certainly hits the spot after sweating a few pounds off. 6. Crowds. The place can facilitate hundreds of people, thus the hundreds of lockers and the monstrosity of a 'Castle'. Don't be surprised if you have to wait a few minutes to get a spot in one of the water massage jets or the grottos. Also, don't expect everyone to be smart enough to read and adhere to the etiquette signs. This place is also child friendly so be kind. It's a parents get-away and probably their only opportunity to go to a spa for a long time. 7. Constant cleaning. If you leave a towel down for too long, it will disappear. Don't complain. I'd rather have the place in order than tripping all over towels and toothbrushes. 8. Easy payment: It's like at the all-inclusive resorts. You get a card to charge everything to and then when you leave, u have to checkout and pay your bill. But here, instead of a card, it's a wrist band. GENIUS! It's the key to your shoe locker, your clothing locker AND all the additionally priced amenities. Those crazy Koreans think of everything! 9. Lots of free amenities. Sterilized hair brushes, hair dryers, lotion... I think (the bottle was labeled emulsion), shampoo, conditioner, body wash, showers, small towels, bags for wet garments, toothbrush, sterilized cups, filtered water, open seating, wifi, shuttle bus service from the subway, valet parking etc. 10. Lot of paid amenities. large towels, beach towels, gym, juice bar, sushi, dim sum, korean food, salad bar, noodles, bottled water, make up remover, and so much more I have yet to discover. So, if you dig these 10 things, pay this place a few visits. I can see myself becoming a regular here. read more

I am shocked and appalled at a place like this. I had no idea what I was expecting and in turn I had quite a jarring and uncomfortable experience with a "K Scrub." I had never been here before, but a girlfriend and I wanted to treat ourselves to a spa day. The site advertises it like a beautiful upscale getaway, so it looked good! I have frequently gotten facials and massages before- they were always in a private room, covered, and professional. THIS ONE WASNT. When I called to make the reservation, and when I checked in on the day of, I asked what the experience would be about. I was told it would be a body scrub and mud treatment. Ok sounds good. I go today and I checked in at the women's locker room where I was given a uniform to wear... first weird thing. Then I checked in for my K Scrub with the woman who told me to "wait in the back room and someone will call me." Well, the back room is a series of jacuzzis where all the women are completely nude. I kept my clothes on and was thoroughly skeptical of what this scrub would entail. A middle aged Asian woman came out of a side area in a black bra and underwear and told me to undress and shower out there in the open with their shower facilities. There were not stalls or doors, just the shower head and clear dividers. What? I did not sign up for a nude experience... I undressed and wrapped myself in a towel. Did not wanna be getting scrubbed in full view. She laid me down took off my towel and began scrubbing my body despite my protest to leave the towel on. I was being yelled at in what I assume was mandarin or Korean. I sat through this experience hoping it would get better but it didn't. Every 8 or so minutes I would get hot water thrown on me and told to flip, which in itself was jarring. When I signed the receipt when it was done, the lady behind the counter was tapping her pen asking for a tip. Very pushy all Korean staff. I spoke to the manager who told me that when it is korean it is a naked experience. Who knew??? Certainly not me. Not very understanding or accommodating. I lapped the rest of the facility which had very nice saunas and pools, but I pretty promptly left. Will certainly not be returning. Also cannot bring food or drinks they made me empty my water bottle. No service pets either I saw on the sign. read more

See all

Pros: In general, everything looks clean and very relaxing. The Korean food and the coffees and the foods by the salad bar are good! Cons: The bartenders at the 2nd floor were so unprofessional. There were two girls who kept talking and not paying attention to the customers. I have caught the Asian lady kept rolling her eyes whenever the customers ask something. Also they were not good enough to get some tips. When it comes to tip, I am very generous because i know how it feels to be tipped less than the effort i put into the service. People come here to spend money. I wish they give more professional services so people can be more relax. The second one is the shaved Korean ice. I ordered mango one. They tasted nothing but canned food. It was so disgusting and over priced. It's so ridiculous. I would come back just to go to the saunas but I wouldn't have some desserts or the bar. read more

I admit...I'm a total prude. I don't particularly like to see other people naked except in a bedroom or a computer screen (once in a while...ok more than once in a while). When my friends said we were going to this Korean dayspa complex in Queens that was written up in the new york times, I was excited. I got a full body scrub in Ktown 2 years ago and felt great afterwards. We took the 7 train all the way to end and hopped onto the shuttle bus. My excitement dipped just a bit when I learned that we would all have to get naked to use the hot tubs and saunas adjacent to the locker room. I had just met these friends recently so I was a bit wary of elevating our friendship in this particular way. We sucked in our stomachs, disrobed, and let it all hang out. The first 10 minutes was a bit weird but by the end of the day, it almost became second nature. I really liked the saunas and hot tubs adjacent to the locker rooms. The co-ed saunas on the 2nd level were nice but with so many people and kids running in and out of them, it was hard to unwind. The themed saunas (gold, mineral, salt) were kitchy but fun. No cash is required in the spa. As you walk in, you are given a wristband that opens your own locker and allows you to run up a tab. I got a full body scrub ($50 additional) which was a bit harsh but my elbows have never felt so smooth!! All of us were marveling at how smooth and shiny our skin looked. I highly recommend bypassing the deli food on the 2nd level and going up to the Korean restaurant at top. It's not super expensive and it's decent Korean food. I didn't particularly care for the public pools because of the crowds. If I can avoid chlorine, I'm happy. The pools adjacent to the locker room are not chlorinated, I believe. I'm not sure how these baths are in Korea but it felt like it wasn't too dumbed down for American tastes. I appreciate integrity and the chance to experience something different. The recap: 1. Get ready to see a lot of dick (or vag) in 1 day. Even for a gay man, it was a lot. 2. Get the full body scrub...your skin will be amazing afterwards provided you still have some. 3. Go on a weekday if you can, it was definitely a bit crowded on the Sat. I was there. 4. Leave the magazines, ipods, and other distractions at home...this day was a great way to leave all that behind and just zone out. read more

Nothing has ever completely flipped my paradigm for a genre the way Spa Castle did. I am not a spa guy, so spa veterans, take my review with a grain of sea-salt, saline, or mineral bath. I don't do facials, massages, scrubs - hell I've never even gotten a mani-pedi before. Likewise, I was definitely spa-phobic and put it in the same category as I ignorantly placed the other self-improvement activities. And then there was you, Spa Castle. Who knew being nude in public could feel like such a warm embrace? ...no, wait. What I mean is, it was an eye-opening experience - hold up. Ok, what I mean is, I came in so skeptical and 6 or 7 hours later, i still did not want to leave this haven of relaxation. So let me try to put my awakening and subsequent love for mega-spas into words. I could elaborate on the locker system, the uniforms, the different saunas, the restaurants, and the fitness center, but I want explore what I truly love about spa castle. First of all I love the sheer quantity of available methods of relaxation and the new-age, holistic ways in which the minerals in the water or on the wall are meant to heal you or encourage emotional and physiological responses. I love the rooftop pool on a warm, sunny day - a day-off from work, no less. So many different jet streams to comfort every muscle on your frame, a hot sauna and Japanese wooden hot-tub mock-up. Bliss. The vibe of the people on a weekday afternoon is palpable - there is the energy of collective mental healing and relaxation. Incredible right? You don't have to believe that part, but it's kind of like church, or Vegas for that matter - when so many people are focused on one thing, you can feel it in the air. Of course this is a great place to bond with your friends & people you care about. Of course this could be a supreme date if you're able to go with someone who's willing to get up close and personal. Bonding with people while simultaneously feeling so good seems to be synergistic. So it's my opinion that you don't go alone if you can help it, but I'm sure going alone is sometimes a desire and there may be more serenity in that. So, this review is kind of cathartic. I couldn't put my finger on why i loved Spa Castle and I would just list all the amenities and price to my friends - that is still a great tactic to convince first timers to go. But now I realize that for me it's the energy in the facility, the bonding with friends, and of course my body's response to all of the myriad relaxation methods that make this place so magical. read more

Came here for a birthday gathering during a weekday summer afternoon. Once you pay the entrance fee of $40.00, which I suppose this covers the cost of the massage pools and saunas, they then inform you that you can't wear your own flip flops. They want you to walk barefoot or purchase one of their slippers. I chose to purchase their $5 slippers which upon putting them on, they ended being two right feet. Oh, was I annoyed. I looked like a four year old, who doesn't know their right from their left. But I hate walking barefoot outside of my own home, so I dealt with looking like I ride the short bus and tried to keep it moving, though awkwardly I might add. We all headed to the massage pools first, which were massaging well and had ample space for quiet a few people. I should've noticed when I first got in, but I guess we were just happy to be there. Along the side of the pools there was this murky bubbly foam build up...ewww!! That was my queue to get the hell out. So much for being able to use the massage pool, oh well. After being thoroughly grossed out, I decided to check the next area of this nicely designed three floor spa out. As I am walking around the indoor area with my two right feet of slippers I considered getting a massage. The massage room I walked in happened to be shared with at least 5-6 tables, from what I remember, with a few other people already getting their massages. Multiple people massage area? Not really my cup-o-tea. The area looked totally uninviting and felt like it would not be a relaxing massage experience for me, so I opted out and chose to save my $'s. I didn't notice any private massage areas, so off I go to peruse the other floors. I found this darkly lit sleep area, it looked comfortable and inviting, but in that 'sleep' area I found a couple making out! Lol!! Yo' peeps, get a room, there are kids present!' They obviously wanted their privacy in this public area, so I slowly backed out of there. I found a few members of our group and we decided to check out the food court, everything looked unappealing to me. Idk, maybe because things weren't going well that it started messing with my head? That's a possibility. I gave up and told everyone I was ready to go, and they were also. We all had enough of our Spa Castle experience. I will say the best part was spending quality time with family and friends in a place that housed pretty great ideas, that just didn't seem to pan out as well for me and all this accompanied with my two right feet of rubber slippers; an experience I won't forget. I'll end this review by saying, 'been there, done that'...I won't be back. read more

First time visited here, i bought Groupon online but it did not showed up in my app. So the front desk would not allowed us to get in even if we have the confirmation number. We called Groupon customer service and wasted us more than one hour. And there were several customers had the same issues and they were all calling Groupon customer service. I ordered sushi at salad bar, it took them more than one hour to make my food. I asked them when am I getting my food, they said they are doing more important things so I have to wait 20 mins more. So I ended up cancelled my order. And the food is over price. I don't understand, what is more important than making customer food ? read more

Wow were we surprised and disappointed. Great place for large families who have tons of kids an maybe can't afford a regular spa or can't afford a babysitter. Arrive: NO PARKING - Good luck searching in the nearby neighborhoods Enter the building and stand in line like you are about to ride a water park ride. WTF we even went through turnstiles. Leaving: Stand in longggg line again to check out. I mean at least 20-30 minutes each line. Cost: $45 + add ons to use there murky looking pools filled with kids and really gross people! Food Court: OHHH My God this was disgusting. Wet people all over the old gross and stale salad bar and then there was a snack bar up top that had a B rating. How can you get a B rating when all you serve is hot dogs and steamed corn? I got a salad and they don't offer salad dressing. I asked the young checkout girl if I could trade my salad for something else because it was a little flavorless. She said, and I quote, "I didn't make it, go put salt on it". CLASSY! ODDITIES: They make everyone wear uniforms. I mean the structure was so funny it made me feel like I was in a machine spa not a day spa. They churned and burned. NOISE: Kids everywhere. This was pretty much a public pool, toilet and mall mixed together. I would have paid a few dollars more and gone to a legit spa. Actually the total of the private scrub and entry would have been the same as if I went to a nice day spa, since they don't charge entry when you get a service. PS the locker room steps lead into the Food court. That's like having your bathroom in the kitchen. GROSSSSSS read more

Today, 6/10/2016, there was a naked man in the all-naked female area staring at women (including myself) who were getting in and out of jacuzzis, and then he went walking around naked so all of the children - and there were many of them tonight - could clearly see his body fully exposed. Definitely much more than I wanted to see at a spa. And could you imagine how unsafe and uncomfortable it made me feel when I was sitting in the hot tub (obviously naked since it's an all nude area - and they actually PROHIBIT any swimsuits!), taking a look at the tub right next to mine and seeing A DUDE sitting there and staring at me. I wanted to scream loud but there was no one who could assist me so I had nothing left to do but get out of the tub when that creep kept staring right at me, quickly get dressed and get some help. How was I supposed to relax under such unbelievable conditions? To my surprise, management & staff did absolutely nothing to get him out of there or to refund the admission fee. Absolutely disgusting and we're never ever going back! Ladies and especially mothers beware. I've heard he's a regular customer there. P.S. I used to really like this place until today and was really looking forward to visiting it again. Sorry, but your current special "for only $40 let a random man who is not your husband see your naked body" doesn't seem like a great deal to me. And thanks God my little daughter wasn't there with me and didn't see something she does not need to see. read more

I went with two friends to this place. The spa mecca is pretty much situated in the middle of a residential neighborhood off the Whitestone Expwy. If it is your first time, the building itself is quite vast. Street parking is available but they got valet parking in the back, take the side street on the left side of the building. You just need to pay only tips to the valet guys. Facility access fee is $35 weekday/$45 weekend. They accept all major credit cards except for AMEX. If you need cash, there is a ATM machine on the left side ($2.00 ATM surcharge fee). It didn't work for me that time, but I had my debit card. After paying the access fee, you are handed a wristwatch with a number imprinted (Blue for guys, Pink for ladies). As you enter the locker room, you need to take your shoes off and put them in the shoe locker, opened through your electronic wristwatch (just put the wristwatch against the sensor). Then you can walk over to your clothes locker and put in your stuff. Before entering the spa complex upstairs, you will need to take a shower and baths in your locker area. Of course, you will need to do this naked with other guys. It's not a huge deal (as stated by other reviewers). The shower/sauna/baths area is quite large so you are not too close to each other. The open shower stalls are found on the left side or the semi-enclosed stalls on your immediate right. There are four baths in the middle (kiddie, warm, hot, and event). The chilled baths are in the back as well as the massage baths. There is a wet and dry sauna in the far left back. If you want to pay extra you can get the body scrub and massage. There are disposable toothbrushes and razors available too. After you dry off, you can take a small towel, and shirt and shorts (S, M, L, XL). There is also a relax area if you want to take a short nap. After that you can walk upstairs into the main spa complex. The main floor consists of the various saunas (LED, gold, jade, loess, iceland), massage chairs, eating area, juice bar, buffet/yogurt/sushi bar, the lavendar spa and massage area. Essentially, it's the main place to congregate with other spa visitors. I used the open shiatsu massage which was $75 for 60 min. If you want to schedule a private massage (deep tissue, swedish, oil, hot stone), you need to schedule in advance. If you want to schedule on the day of, you may get a slot or be prepared to wait a few hours. If you take the stairs to the mezzanine, there is the foot/hand massage on the right and the relax/tv area on the left. The third floor is pretty much the pool area, both inside and outside. You got a rental/purchase bar for shorts, beach towels, other accessories. On one side, you got the kiddie pool, the foot and massage pool. Outside, you got heated pools, the waterfalls (which shoots strong jets of water so be careful). The Aqua Bar is there for drinks. You also have bathroom and lockers where you can change your swimsuit though I have seen folks wear the spa castle shirt and shorts over their swimsuit. On the top floor, you got the fitness center. It's an extra $5 if you are a non-member. For food, you got the Sky Restaurant and a patio for a good view in case of good weather. At the conclusion of your stay, get dressed and there is a checkout line where they will process your wristwatch (don't lose it! there is a $50 lost fee) and give your final bill. For those that try to skimp out their bill, you will unfortunately get photographed and placed on the Shame on You wall. Overall, it was a great stay. I think you can get a lot of value if you stay there for several hours. Thank you Spa Castle! read more

Throw your inhibitions out the window and come get naked at Spa Castle! Step 1: Pay $35 ($45 for weekday) and you get a electronic watch with a number that matches one locker for your shoes and one locker for your clothes. Pick up gaudy orange-and-pink prison uniform. Step 2: This is the best part! Take off all your clothes, put into respective locker, and go back to the days of Adam-n-Eve, when everything was good and clothing was optional. The best part of Spa Castle is that you don't even need to wear the fig leaves!! Step 3: Walk into the hot tub room on the first floor and if it's your first time, yes, you're allowed to ogle for a minute or two since being naked in a room full of complete strangers might feel a bit odd. But take a quick shower, jump into one of the four hot tubs in the middle of the room to relax, then jump into the 77F "Cool tub" for a quick rush of exhilaration.. or if you're REALLY brave go into the 57F "Chill tub" and hop back into the 108F tub. Your skin will feel like its being seared for a Hawaiian BBQ! Step 4: Put horrendous neon outfit back on and head upstairs. TIP: BRING YOUR BATHING SUIT. The third floor which houses all the outdoor pools and tubs are for both sexes, and you will need to wear your bathing suit. On the second floor, you'll find a cafeteria-like buffet station for lunch/dinner options and various Korean desserts and sweets AND 7 different dry saunas. You can pay for it all on your electronic watch... but who the hell would pay $12 for an ice cream?! Yes... I did. But damn, did that Korean pot bing soo (shaved ice with fruit) taste pretty sweet after 30 mins of roasting in 150F+ saunas. Step 5: Try all the different saunas, they have salt ones to release the toxins in your body, infrared saunas to help you "loosen the fat", color-therapy saunas to help you relax... tons! Try all the different ones, it's fun. Don't forget to drink tons of water or else you'll end up with blurred vision and dry mouth! Step 6: Go to the locker room and put your bathing suit on. Head upstairs to the third floor for the hotdoor pools/whirltubs. It's fun but I imagine it might be a kid-crazy zone. I went on a Wed night and there were ZERO whiny, loud kids. Win for me. My mom and I had a blast trying all the different massage jet streams. Step 7: Head back down to the hot tub room, soap vigorously, and shower. Feel refreshed and relaxed. Step 8: Try not to fall asleep on your way home!! Loved my experience here, I'll def be back. But I imagine coming on the weekend might be some what more of a "3 star experience" but Spa Castle def gets 4.5 stars. If they change the stiff, cardboard outfits and give me water in an actual cup, I might give it a 5-er. read more

This place is pretty entertaining. Feels like a getaway from the City. $40 entrance on weekdays and $50 on the weekends. There's a shuttle that will pick you up and drop you off for free from near the 7 line at One Boutique Hotel. Four floors with the basement serving as the locker room and naked pools for men and women. UV bed, different dry saunas, indoor and outdoor heated pools. They also offer a wide selection of services for an additional cost. Everything at Spa Castle is an extra cost, even the towels (hence the four star). Bring a bathing suit and body towel. There's food and drinks here on every floor. It should be called Spa and Food castle. Food can be a bit pricey but hey, you're on a staycation. Relax & Enjoy read more

The Korean spa experience goes down the drain as soon as you walk into the facility. Cons: - it feels like an urban ghetto. - aside from the cleaning people, the people who work behind the desks are completely rude. - people eating in the pools. No etiquette. - I'll be the thousandth person to say this...the kids. Ever heard of a daycare center?! It wasn't even relaxing at all. Pros: - the free shuttle bus to and from Spa castle. - plenty of lounge chairs to get your tan on in the pool area. $35 to use the pools and the different rooms all day is definitely a good deal. But realistically, it's not even worth it. read more

*************** Winter Season Review (20 degree weather) *************** Weekday special $ 35.00* (weekend is $ 45.00) all day access (from 6AM - Midnight). For a Full relaxation: Once you go in, they will give you a "WATCH" with a 4 digit number (That means you will have to match the number with your shoe and closet locker room. So you won't get lost!. Also you can use your watch to pay your drinks, food, and extra services such as massages, bath robes, other amenities (You will pay once you're done with it at the exit) Main floor is when they have a variety of Hot Dry Sauna rooms, from 133 degrees up to 190 degrees (HOTNESS). Also there are sections that you can just relax (incline chair with a small TV to watch) or a sleeping section. 2 Floor with an outdoor Pool spa (From head, neck, back, legs) Strong air pressure jets that can give you a full body treatment. Also a Hot Jacuzzi (104 degree water). I didn't try the food because mostly were just Noodle soup, Mini Buffets, Fresh fruits and alcoholic drinks for a Ridiculous price (and I wasn't craving for it at that time). If you are comfy enough, you can get "NAKID" in the main locker room where they have nude hot tubs and shower (that offers shampoo, conditioner, soap and a mini towel of a size of 12X24 inches long)** PS... I went in from 7PM until 11PM So there was no kids and less crowd. Yippy YO Yippy Yey! One more Happy Ending for Helena (WOOT WOOT) _____________________________________________________ * You can buy a special package of 12 tickets for $ 300.00 (Which comes out $ 25.00 per person) OR if you are coming in a large group, they offer special discounts. ** Recommends to BRING your OWN TOWEL if you want to cover yourself. AND YOUR SWIMSUIT. read more

Question: Are you ready to get nekked? If you answered YES, then come visit. If you answered NO, you should still come visit. There is something to do for everyone willing to drop their pants or not. In the end, all patrons will be dressed the same. Blue and gray for men, pink and orange for women. Let me walk you through the process... at the front desk you pay an entrance fee of $35 weekday or $45 weekend. You will then be handed a Magic Plastic Watch with a four digit number on it (strap this on your wrist and guard w your life). Men and women separate from this point. Now the journey begins... Upon entering your designated area here is what you do: 1) store shoes in small locker that corresponds with # on your MPW 2) collect your "uniform" from the ladies, guardian of this area 3) proceed to bigger lockers where you will store the rest of your belongings. use MPW to access. Now this is where you decide if you are going butt naked or not. On this floor there are a number of pools only accessible if you are naked. Before you step foot in any of them, you have to take a shower. There are heated baths, jet massages and sauna in this private area. If you arent comfortable with nudity then put your bathing suit on and wear uniform over then head one floor up where both men and women have access to saunas, massages, outdoor pool and food. There are areas to nap, have a drink, watch tv, sit and relax. You wont run out of things to do! P.S. your MPW is your means of payment for everything. Dont lose it! read more

I had never heard of Spa Castle until recently. I feel like all of my friends knew about this place but me! My boyfriend and I both being currently unemployed, we chose a weekday to make the trek out to Flushing. The spa has a free shuttle service that picks you up about a block and a half away from the last stop on the 7 train and takes you right to the front door. The weekday fee for an adult is $35 - and what a deal this is!! We were there from about 9:30am till 4pm so we totally got our money's worth. When you pay at the front desk, you're given what looks like a Swatch. It has your locker number on it and serves as an electronic key to lock and unlock your cubby. The locker room attendant gives you a "uniform" - for the ladies, this means pink shorts and an orange/pink top. No shoes. At first I was a little skeeved out at the thought of walking around barefoot, especially in the toilet areas, but I managed to get over it. I felt like (nerd alert!) an Active from the Dollhouse walking around this place, what with the bare feet, uniforms, and zen-like vibe. There are a variety of hot saunas on the main floor to choose from, ranging from about 130 degrees to 190 degrees, plus a cold sauna named "Ice Land" that's set at about 25 degrees. I am no fan of extreme temperatures and had never set foot in any sauna before, but let me tell you I really enjoyed the experience. Going from a 181 degree room into a 26 degree room feels so incredibly invigorating. One flight up is an indoor jet pool and some outdoor pools and jacuzzis with some super strong jets. The weather was nasty the day that we went, but being in the warm outdoor water in wet, cold weather felt pretty awesome. The food court was ok - there was a salad bar with fresh fruits, veggies, noodle salads, etc that costs $10/pound. You can also order fresh-made sushi, hamburgers, pizza, sandwiches, and more. There's a frozen yogurt stand, a Starbucks, a juice/smoothie bar. Salad bar food was nothing to write home about. I don't know if it's always like this during the week, but the food court was understaffed so things took longer than they should have. What's nice is that you can leave your money in your locker; you scan your wristband any time you buy something, and then pay the entire balance on your way out. You can pay extra for spa treatments like massages, facials, waxing, mani/pedi's, body scrubs, hand/foot massage. I didn't partake in any of these. One thing to note is that the hot tub/shower area inside the locker room may take some getting used to. That area is clothing-free, no bathing suits allowed. I'm not accustomed to walking around nude in front of a bunch of strangers, but everyone there was so unaffected by the scenario that I felt completely comfortable following (in my birthday) suit. All in all, I thoroughly enjoyed my first Spa Castle visit (& my first SPA visit ever!) and I definitely want to return. Minus one star for being quite the hike for anyone who doesn't live in Queens. I think I just wrote my longest Yelp review. On that note, I'm out. read more

I've been coming here once every 4-3 months prior the pandemic. After their renovation the place was especially nice. We went there yesterday and omg this place became a shithole. FYI the pandemic is over and for 50$ you get: 1) now you have to buy even towels for 10$, i repeat YOU HAVE TO BUY TOWELS IN A SPA. What a joke; 2) no more food there, only terrible fast food, (In a wellness spa). 3) the place is MAD DIRTY now, water is yucky. Enjoy read more

It's tough to give it much more when on the day you go the place gets shut down by the health department. Then they will only give you 2 weeks to use refund, yet 4 days later and the pools are still closed. I really don't get the ugly shirt and shorts they give you. Before they got shut down had some lunch upstairs, food tasted good, but not cheap. read more

I've been wanting to come here for a long time. Living in Manhattan, I had it made up in my mind that it was just too far. It actually wasn't that bad- took the 6, then got off on the last stop on the 7, walked about 2 min to the parking lot across the Woori Bank, and got picked up by the complimentary shuttle about 30 minutes later. Contrary to what was on the website, the shuttle arrives every hour and 40 minutes after the hour. We got there around 11am on a Saturday and it didn't get crowded until 2pm. Alright now on to the good stuff: **Bring your own swimsuit and towel like everyone has said. $45 dollars for admission and they give you a watch that allows you to charge food/services on it so you don' t have to carry your wallet. You then walk in and there is a separate locker for your shoes and your clothes. Everyone has to wear a uniform when walking throughout the spa. The locker room was nice and clean, and there's a huge area with showers, hot tubs, a wet/dry sauna, and a steam room. This is the only place where you have to bare it all. I did this after I was done with everything, and its pretty cool. 1st floor: This floor has all the dry saunas. It was pretty cool going into each one which is decorated differently and supposedly has different health benefits(I'm not really sure about that). I personally liked the gold sauna the best until 2 girls walked in and started talking. The floor of each sauna is lined with straw mats and little wooden blocks you can use to rest your head. If you get too hot, there's also a cold room which is about 40 degrees. I only stayed in there for about 4 minutes to cool down from the sauna. Mezzanine: they have lounge chairs here that are really comfy and each one has a tv. I wish I was tired to use this, but I didn't stay here long. There's a buffet area too thats around 10-12/lb. We didn't taste the food, b/c we just got fruit. They had kiwi, cantaloupe, strawberries, papaya, and grapes. It was soo sweet! really hit the spot and I'm glad I didn't go for the ice cream instead. 2nd floor: This is where you take the uniform off and put on the swimsuit(you can actually wear your swimsuit under the uniform) Indoor pool area- This is really cool if you wanna stay indoors. Little buttons activate jets and give you a nice massage. Snacks are also available. Outdoor pool area- This is where we spent most of our time. We loved going to different areas of the pool and pushing the button to activate the jets. Every spot had a jet located in a different location. My favorite one was the jets that were coming from the bottom. I was really surprised how strong these jets were. The pools are all heated, so you don' t have to worry about being cold in the water. 3rd floor: After the pool, we got hungry and ate upstairs. There is a fitness area, but we didn't use that. Food is kinda pricey but tastes good. We got the spicy tofu for $10 and it really hit the spot. Overall: WE loved this place. It's a definitely a must go for us once a month from now on. It literally felt like we were on vacation in some tropical area. We thought about getting a massage or a body scrub, but sitting in the pool and getting blasted by the jets seemed good enough for us. The place is very clean. My only complaint would be the travel time, but other than that I will definitely be back. read more

I've come to Spa Castle for many years and have always paid extra for their food/drinks and massage services. One of my best massages was from a Spa Castle employee--the arm/foot massage. Unfortunately, I paid full price for 2 gift certificates for Christmas and due to the health department closing them down for a few months, I wasn't able to use them. When I tried to use them yesterday, they had already expired and a Spa Castle employee told us they would not honor them. As an earlier review stated, most promotional sites like Groupon or Living Social have an expiration date for the promotional value of the gift certificate, but the actual amount never expires. A Spa Castle gift certificate expires in 6 months and you better hope that they won't be closed again by the health department or you just dropped $80 on a gift certificate that you won't be able to use. I'm very disappointed in Spa Castle and despite: 1) A woman bumping into a dead body in one of the outdoor pools (http://www.nbcnewyork.com/news/local/Spa-Castle-Death-Hock-Ma-Firefighter-Queens-College-Point-Hot-Tub-Water-287046811.html) 2) people using Spa Castle to have public sex (http://nypost.com/2016/03/06/inside-the-sleezy-spa-where-everyone-has-underwater-sex/) 3) the Health Department shutting Spa Castle down this year (http://www.nbcnewyork.com/news/local/Spa-Castle-Reopens-Health-Department-Shutdown-Investigation-Near-Drowning-378320621.html) ...I was still a loyal customer. (Why? We New Yorkers have a lack of outdoor pools.) But I'm not paying another $80 to visit this place again. Goodbye, one of my favorite but nasty establishments. Please respect your loyal patrons. read more

While I still like the facilities, food, and service- the atmosphere is suffering big time. It used to be a bit more high end clientele is suffering (it is very rough now- lots of fight break out people cursing really loud). I like to go to the spa to relax and the atmosphere is far from it now. My friend caught a very bad infection on his foot from the tubs (his dr. said this is an infection commonly caught in spas). He's been out of work for the past week because he cannot walk and is on lots of meds- almost had to be admitted to hospital because of it. Unfortunately I do not want to go back there anymore. It used to be a great safe place- I hope they can turn around. read more