I consistently experience excellent service at this Waxxpot location; I came here after having less…read moresatisfactory experiences at another business, and I was so impressed by the difference in professionalism, comfort, etc. Friendly and accommodating; they are always good about helping you reschedule if needed if you call ahead. Would recommend.

Madison is so consistent, professional, and friendly which makes the appointment smooth!read more

I didn't realize how poor my experience really was here until I went somewhere else. Every time I…read morewent, my comfort and satisfaction level varied widely (I went for about 6 months). I would try to book the person I had last time for some kind of consistency -- and, even though I would specifically choose appointments based on the waxing specialist listed at the time, whenever I arrived, I was just told someone else would be doing my waxing. The last time I went it was a brand new person--in fact, she said it was her first week--and the experience was incredibly painful. It made me question what kind of training she had been given. Additionally, she did a different service than what I requested! At the end, she explained she had been "distracted" and gave me what the previous customer asked for. I recently went somewhere else, and the experience was entirely different and not hardly painful at all (and yet an equivalent cost). This location would benefit from better management and training.

Like most people I'm super particular about the way my eyebrows are waxed. They are my favorite…read morefeature on my face and I freak out if they aren't perfect. In my time coming to this EWC I have seen several different women, all great. Most recently I've switched to having Marion as my regular waxer. She is so kind of careful. She listens to what you want and makes sure the results are what you expected. And let me tell you. There is never, ever going to be anything comfortable to me about spreading your legs into butterfly formation to a stranger, but somehow Marion makes that process *as painless as possible* and as non-awkward as possible. Cheers to that!

I've been going to The Laser Loft for over 10 years and absolutely love the owner, Kelly! I first…read morestarted coming here after my stepmom recommended it for laser hair removal. My armpits had always made me self-conscious, so that was the first area I decided to treat -- and I'm so glad I did. In my early 20s, it felt like a big investment, but now that I'm in my 30s, I can confidently say it was 100% worth it. My armpits took about eight sessions since my hair was very dark, and now I just go in once a year for a quick touch-up. My skin is completely smooth with no dark spots left. I can't express how thankful I am to The Laser Loft for helping me feel confident and comfortable in my own skin again.

I had the most amazing facial!! Her name is Olivia. I love…read morethis place....it is beautiful, friendly, relaxing!! If you need a wonderful facial, laser hair removal, anti-aging treatments or even a perfect gift for someone on you list, then you need to visit "The Laser Loft"!! You won't be disappointed!!

I've been getting facials by Anita for the last two years. I go once a month like clockwork. She…read morecustomizes what she does for my skin. She has so many gadgets! She's amazing. I look much younger than my age. She has helped me so much.

From the owner: We help you achieve healthy glowing skin with customized facials, hydrofacials, acne treatments,…read moredermaplaning, waxing, lash and brow services, and makeup. Every treatment is personalized to enhance your natural beauty and leave you feeling confident, refreshed, and radiant.

I had a positive first experience here. The prices are definitely high but the service was very…read morerelaxing and seems to be done with expertise. I've honestly never had a better facial massage in my life -- I almost fell asleep. The shop is easy to find, and parking is also a breeze since they are located in Creekside. My esty was very nice and knowledgeable about the products she was using. They made sure to check in that I wasn't allergic to anything. Looking forward to my next appointment!

Crystal Gayle Aesthetics is the perfect combination between cozy and clean. The staff is welcoming…read moreand goes beyond my expectations to meet my needs. The products used are safe for sensitive skin and contain all clean ingredients. As a client with sensitive skin, it is hard to find a spa that can help my skin without causing a reaction. I had Crystal and Hilary review my allergens before any procedures and they were extremely careful with my skin.

Nirvana was FANTASTIC! She made my session go so quickly and painlessly (AND I for a Brazilian!)…read more she was so easy to chat amd laugh with! She made me feel at ease even though getting your hair waxed can be nerve wracking at first. Pick Nirvana! She is great!!

I am a sugar baby (tm)! Well not the one you are thinking, though I am open to applications. Since…read moreCovid, I have been Nair's best friend with the occasional wax here and there. I have seen sugaring facilities in the places I lived and never ventured until now. My first experience was clean and slightly less painful than wax- but I mean come on, they are pulling hair from your follicles people! What I like about the service was that it was organic and no double dipping like wax- which I heard some horror stories about! So I continued for awhile as the facility got it's sea legs and there were some personnel changes. For the price ($30-50) and if you keep it up, the results are better than wax - so I will be sugaring from now on. I am looking at the other options for a warm and friendly environment to go to frequently. But in a rush or need an efficient service, this would be good as well.

This spot could easily be renamed: "Alvera Body Wrap & Wellness Spa-aaah!"…read more Excellent firm pressure massage by Karen. Great, relaxing vibe and she's very responsive to... well, everything. You want the table a little warmer/ cooler? Got it. Want to lighten the pressure in certain areas? Sure, no problem! Curious about how 'x' pain connects to 'y' limb? You'll get an accurate, thoughtful response. Lights lower, music softer? She's on it. No stress added that I arrived a couple minutes late. She apparently had time, so she tacked those couple minutes on to the end and I got as many minutes as I actually paid for - that's always super appreciated! It would be nice if the room was a little more soundproofed or located further back in the building away from the road; I could hear lunch hour traffic rushing by on the street about 20 yd away. But other than that, this was a great massage, and I've had plenty over the decades. A lot of therapists these days slop through the motions, but Karen really has a pinpoint, accurate understanding of the human body and I give her full props for 90 minutes of targeted, firm pressure body work. Me having slightly arthritic hands, I greatly appreciate her stamina! I left the appointment, amazed with an amount of flexibility in my neck and shoulders I haven't felt in probably 10 years. My 82 yo mom loves it here, too. There's a plethora of skilled service providers and lots of face, body, general wellness treatments to choose from.

OMG! Today I had my first Brazilian wax, and Wannita made everything better. I really went in…read morenervous and scared, but her kind spirit made the experience better for me. I found my wax person...lol. Thank you Wannita!

I'm soooooo disappointed! I had been calling for days and leaving voicemails to confirm an…read moreupcoming appointment. Needless to say, no one returned my call so I visited the office. I was informed that Kaye sold the business and there is a new owner. I was informed that the phone number is the same. So, Kaye nor the new owner could use the phone to inform clients that their scheduled appointment would not take place??? This is terrible customer service and insight into our he integrity and business practices of the new owner!

I have had a few acne outbreaks in the last year. I tried my best to not pick on them, but you know…read morehow it is! I did get my acne under control after I started using the Clinique's Acne Regime. But I was left with some scars. I decided to try microdermabrasion before trying anything too invasive (Chemical Peels etc. I am only 25 so I didn't want to mess with my skin). I am new in the Columbus area and after a friend suggested Gahanna Skin Care, I decided to give it a try. I booked at appointment on a Wednesday evening at 6:30 pm. I couldn't find the place and ended up there at 6:40 pm. I called them to let them know that I was running late. When I got there, I was greeted by a lovely lady and an older gentleman. They were super nice. Don't expect one of those fancy spas! This place is small but the owners are very particular about cleanliness and hygiene. Also, the prices are very reasonable. My esthetician, Cheri greeted me and I apologized for the delay. She was super cool about it. :-) She cleansed my face and applied some liquid to wipe it clean (I guess a toner). She explained to me the entire process and asked me if I had any questions. I told her about my concerns - blackheads on my nose and chin and large pores on my cheeks. She offered to extract my blackheads and assured me that i will see fewer pores after the process. She also gave me some witch hazel before I could go to the store and buy some! She finished the session by applying some witch hazel and then some spf. Next day, my friends said my skin was clearer and looked more vibrant! I have always been very particular about using a sunscreen. I have been trying to take extra care since the first treatment (Cleansing/Toning/Moisturizing etc). It's been two weeks since my first session and I am going today for my second session. I am going to go for 6 sessions placed 2 weeks apart. Cheri suggested that I should do this every year. I am extremely happy with the results and with Cheri. She is extremely professional and excellent at what she does. The best part about her is she genuinely cares about her clients and she is super nice to them! If you are thinking of getting a microderm, I would suggest you try Cheri! :-)

Kelly is amazing and helpful in every way. Always great to see her. She is thoughtful and caring…read moreand will do anything to help her clients.

paid for massage therapy that I never got and she threatened me and refused to pay me backread more

Longer term brow wax client; very very happy with Elena's services. Professional courteous and was…read moregrateful she knew how to make my brows look good, because I'm typically bad at trying to describe what I'm looking for so I'm glad she somehow was able to interpret my jumbled "slight arch, more on the feminine side but not overdone" lol. Also, I haven't really run into people that are averse to transwomen in the past couple years transitioning, but I know we (trans women) can feel nervous when seeking someone new and not being sure if things will go smoothly because of our gender stuff. Happy to say say that it wasn't even a thing; I just said my pronouns and after that didn't feel like anything else was different than if I hadn't said anything in the first place, which is my ideal scenario when it comes to inclusivity. A++

LOVE! I saw a Groupon for a Dermaplane treatment with Elena. Her studio is located in a side…read morebuilding off of Mill Street so you just have to keep a keen eye out for the door or else you might go past it. When you walk in you see her display of makeup products and some little water bottles. It's a super cute place! Before we started, she had me fill out paperwork about any medical history, my skin care routine, and what I would like to achieve with the service. I've never done dermaplaning, but Elena walked me through each step and made me feel comfortable. First, she cleanses your skin. Then she goes through with the Dermaplaning which is scalping off the top layer of dead skin to help regenerate a new layer. You can't make sudden movements since she is using a scalpel, but I found it relaxing! Elena has so much knowledge about skin and told me I have very dry skin. She talked about what products would be helpful in aiding my dry skin and gave me a huge reminder to use sunscreen. Will be adding that and the hyaluronic acid serum to my skincare routine. After that she cleanses my face again and put a hot towel over my face to help open up the pores. She used a machine (I forgot what it's called), but it looks like a spatula and vibrates to help push out black heads and other gunk in my face. She even pushed out a stubborn blackhead for me after and popped a little zit I had near my forehead. This part hurt the worst! She also did a little peel treatment for me. I just couldn't remember if it was before or after the blackheads part. She then cleanses my face again, put a sample of the hyaluronic acid and moisturizes my face. I am not going to lie my face was a little red and I had red scraped spots from where she pulled out blackheads and my face was not looking pretty!!! Luckily you can wear makeup and go about your normal routine 30 min-an hour after the treatment. Later that night my skin peeled a little bit by my chin which was fine! Nothing too crazy. She even gave me a couple samples to take home. This is the second day after my treatment and I must say, any acne scars and red spots have faded a lot just from treatment! My skin looks more clear from the previous discoloration I've had. Thank you so much Elena and I will most definitely be back.