This company has amazing employees who really care about getting the job done right the first time…read more They were super responsive every time we have needed them. Can't recommend them highly enough.

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

They came through on a Friday evening with a part to loan me while my part was being ordered. Super…read moregrateful for the service, urgency, and consideration.

They showed up exactly when they said they would. Very professional and courteous and very…read morethorough. Will definitely be calling them for any future HVAC work I need done

Since changing owners excessive over charging by at least 30%…read moresuch as soft start ultraviolet lights soft start installations

We have been calling on Atlantic Air since the 1980's. We now have a new worry-free A/C system…read moreinstalled by Professional Men Beau, Key and Orlando in one day. They were Knowledgeable, friendly and explaining the details of our new system. Thank You!

The service and diagnosis was very prompt. They also had the needed parts on the truck and we were…read moreback up and running soon after. We are very pleased with their service and pricing. Brian M. Cocoa FL

We returned to our house after being away for several months and found the AC not working. I called…read moreEnergywize on a Sunday and Dennis said he could be there within an hour. Excellent. He came and diagnosed the problem and returned the next day with the part we needed and fixed it. I was very impressed at his prompt response and attention to our problem. Very knowledgable and reasonably priced. I highly recommend this company.

Once again, Carlos and Local Air and Heat came to the rescue!! Excellent work on our HVAC unit in…read morethe nick of time! Great to be able to rely on someone this dependable -- and incredibly reasonable in price! Thanks again, Carlos!

Contacted three different companies to replace an air handler motor ( under warranty) Local Air &…read moreHeat was almost half the cost of others. Carlos contacted me for model /serial #'s, confirmed warranty, picked up motor and professionally replaced it all within three hours of call. Awesome job and customer service. I highly recommend this company and will continue to use them as needed.

Clark did an amazing job inspecting my HVAC. I called the day of and he came out the same day to do…read morea very thorough inspection .. This guy is honest , respectful and professional. Give him a try you will not regret it ..

I was extremely pleased with Clark air and heating response to my needs with my AC. I dealt with…read moreJeffery and the owner Dennis Clark. I would highly recommend them for your air conditioning and heating needs

During a recent service visit, I was standing nearby while a technician spoke to his supervisor…read moreabout roof access procedures. He was not aware that I am a member of the Association board, and referred to the president as an "a**hole." The property has a roof warranty that requires tracking and controlled access to the roof. That may be inconvenient, but it is necessary to protect all unit owners. I contacted the company privately regarding the incident and did not receive a response. Customers should expect professional conduct from vendors working on their property.

Great service! Quick, efficient and friendly employees! Left a message last night after business…read morehours and tech showed up first thing this morning!

Our AC stopped working the day of our buyer's inspection! Cool Ray's tech, Matt Betancur came,…read moremade a diagnostic, got the part ordered. He came back as promised and got our unit repaired. Matt gave us excellent, professional service and we highly recommend him and Cool Rays! Thanks, Matt.​

We recently had two new A/C's inside and out installed by Cool Ray's. The price was very…read morecompetitive and the installation was first class. Thank you Cool Rays.