Well today was our BIG exit after storing our belongings at Extra Space on Westside Parkway in…read moreAlpharetta. Just an FYI...our very large 18-wheeler fit through the gate and also outside in front of the units without any issues. When I rented it, I called the 800# which the young man was extremely helpful and kind, but had us rent a 10x20 but found out that would be two small for our belongings. What he didn't tell me is the amount you rent for at the time you book is only good until one has to add more time. At that moment whatever the going rate is to re-rent is what you pay and for us it was a lot more per month. Now Rose, the manager told me to guesstimate a longer amount of time and if we leave before that time then we'd be refunded for the months unused which was very helpful. The entire staff has been kind & helpful. The location is great, never worries that our unit might be tampered with while renting. Easy access with our GMC 2500 truck. Nice roll carts to use. I might suggest you label where the bathrooms are in your facility as well as a sign on the outside of the elevators telling your renters that the office is accessible from each floor using the elevator. On departure, we asked Anna how the refund worked and she kindly explained how it worked. We were very pleased with our experience!!

--Shout out!-- Shout out to Rose for helping me get a…read morestorage unit and getting the best price possible. Rose looks out for you and is one of the few storage units that answer the phone --Location/Parking-- Plenty of space in the front office to park your car and plenty of space in the entrance of the storage unit to load and unload your items --Ambience-- Front office is setup nicely with modern desk that makes talking to the employees feel warm and inviting, but at the same time help you with your storage needs. On the wall on items that can help you with any type of move you need. --Service/Staff-- Rose has hands down gone above and beyond. After renting many storage units from many different cities. Rose is by far the best customer service experience. I plan to rent more upcoming units just because of her customer service. --Food/Products-- Storage units in the warehouse were clean and tidy. Pest controls along the wall were on point and security is top notch. --Capacity-- Plenty of space depending on the storage unit you are looking for. I recommend going bigger because the extra room can be used for a walkway or movement within your unit. --Overall-- I plan to be back to get an additional storage unit. I highly recommend talking to Rose to see all your needs and getting her recommendations before you move in and purchase/reserve a unit online.

I read the reviews.....they must have new people and products, because they were amazing!! Great…read morecustomer service and communication! I was more than pleased!! Will use them for all my packing needs....boxes so much better quality than Home Depot and Lowes and so much better for less!! After 7 moves in 8 years I would know! I will use from now on!! I am so excited I dropped by!! The boxes are the best I have ever used!! Great quality heavy duty for so much less! Wow! Why knew?!!! Thanks Midgard!

BUYER BEWARE: Pricing, Contract Terms, and Risk Concern = AVOID!…read more I went through Midgard's required online signup process and immediately ran into a major issue: I was asked to provide full personal information--including photo of driver's license and payment details - BEFORE allowed to review the contract. You can see the terms with AFTER deciding to move forward in the process. This practice is unethical, at best - especially when website design that way. The pricing structure also raised red flags. The advertised "Web Special" is a short-term intro rate. See Kathy H. Jul 9, 2024, review "I have been here 3 months and they have more than DOUBLED my rent." Also see Dennis D. May 1, 2025, review, "Billing is a mess. Quick to take money without asking. Customer service is rude and unreliable." There was also a disconnect between what I was told and what I read. Two employees indicated there could be a 12-month "no rate increase" option if I declined the web special. However, the contract I reviewed allows for increases within a shorter timeframe. The contract also places meaningful risk on the renter. It states the company is not responsible for certain types of damage, including water-related issues from other units. I came across reviews describing situations where renters experienced significant damage and had limited recourse under these terms. See John F, Apr 1, 2023 review (and video), "The storage facility had a roof leak..." due to *known* unrepaired maintenance issue. "Water caused $5K in damage... The worst part is that they want *MY* insurance to pay for THEIR damage... Stay away." Overall: Between the signup process, pricing scheme, customer reviews and very lop-sided contract terms in their favor, I recommend going elsewhere. IMPORTANT NOTE: Marybeth (Mary Beth?) was amazing and went ABOVE and BEYOND what anyone would reasonably expect. She was both extremely helpful finding great unit for me and a refreshingly, professional employee. Clearly not anything like other coworkers. Unfortunately, MB doesn't have authority to make the contract reasonable and less lop-sided in favor of Midgard.

I have been using this storage for years now. moved in and out a few times, change the size of the…read morestorage unit, etc., and CJ was there every single time helping me with every step

Great Staff, Reasonable rates. I've used Extra Space in 3 states and they are all excellent.read more

This facility is in poor condition and managed poorly. The front gate is currently just wide…read moreopen, no entrance code required. It's been like that over a week. The overhead light in my unit has never worked. One time I went in on a Sunday and the exit gate was broken. I had to go in and talk to someone on the video screen to try and get it open and even they couldn't do it. I finally had to park my car on the wrong side of the entrance gate, go back in and talk to someone on the video screen and they had to keep the gate open for me long enough to drive out. Then today I get there and my bill is paid in full but they had cut my lock off and put a padlock on the unit. the cut lock was just left on the ground. I couldn't reach anyone on the phone (they never answer the phone) and I had to go into the lobby and talk to someone over the video screen and they said it must have been a mistake. They had to direct me to an empty unit to get a new lock and told me the combination to the lock on my unit just so I could put my own stuff away. This storage facility is terrible. I should never have rented here.

We reserved the unit, walk back to look at it. It was filthy and it was supposed to be climate…read morecontrolled but was very damp. We walked back to the office to get a refund and they said they could not refund our $30 administration fee.

This is a great place to pick for storing your stuff! The staff is extremely accommodating as well…read moreas efficient. I will return here again!

Candie is the one that I always work with for any issue or assistant needs. I love her. Alex just…read morerecently started and he is great too. The facility is always clean including the bathroom. I love this facility and recommend this location to everyone I know.

Price increase $100 + within one year. Plus I had a leak in my unit and management keeps stating…read morethey'll reach out but no such luck. Do not recommend.

Easy, convenient, and safe. Would recommend if needing a temporary storage in Roswell area.read more

They provide fully service and good environment. It is safe and professional management. Good…read morechoice for small business startup!

A great start! I moved into my storage unit today, and I have to say -- the whole experience made…read moreme smile! Everything was handled virtually, which was a first for me. The move-in process was so easy and convenient. The building is spotless and feels very secure, and well managed. I'm really impressed. You need a code to enter both the gate and the building, which gives me extra peace of mind. I was pleasantly surprised by how affordable it is. It feels like money well spent. I'm really happy I chose this location.

From the owner: Snapbox Self Storage on Roswell Road in Marietta, GA provides clean, climate-controlled storage…read moreunits for residents, students, businesses, and military families across East Cobb. Conveniently located near the 120 Loop, I-75, Roswell Street Corridor, Indian Hills, and Marietta Square, our facility makes storage simple. Rent online in minutes, move in the same day, and cancel anytime with flexible month-to-month leases and no deposits. From small 5x5 lockers to full-home 10x20+ units, every space is secure with keypad entry and 24/7 video surveillance. Serving Life University, Chattahoochee Tech, and Dobbins ARB, Snapbox Marietta is your trusted local storage solution.