We had a rep come out to discuss a whole-home water filtration system. After doing our own…read moreresearch, we decided it wasn't necessary right now and I communicated that clearly. Instead of respecting the decision, he sent a link to an article and then the words "You're right. Nothing in your water." The shift in tone once I declined was dismissive and unprofessional. I also got the strong impression the interaction would have been handled differently if my husband had been the point of contact. Now we won't ever use your company. Do your own research and get multiple opinions before moving forward with any system.

Did a great job with the service. They were in constant communication with us and came on time…read more Very happy with there service

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

Miguel was very prompt on the first conversation and gave me all the details I needed to make a…read moredecision about installing a water softener. The equipment was a great price and the installation for both the water softener and RO system at the kitchen sink took less than 2 hours. I noticed the change in water condition almost immediately. It was a great experience and would recommend Rinsefy to anyone looking for a water softener.

Never came out just gave me a price over text message which was a bit high compared to othersread more

Mrvn and his team were excellent, very professional and took extra care. He explained all the…read moreprocess on what I would need to do to keep the system running smoothly for many years to come. Overall very happy with the service and the setup. 2 of my brothers and I got a great deal working with him. Will definitely be sending more business your way.

Outstanding customer service. It wasn't about money. He genuinely cared about me getting what I…read moreneeded. He came out to my residence three times just to check my water. I spoke to several companies prior and all they wanted to do was sale sale sale. I was impressed with the clean install and the drop system overall. On day 1 I noticed the difference in my water that's how terrible my water was. They are a true blessing and just the honesty, integrity and customer service alone needs to be highlighted. You don't get this now days! I highly recommend HMMWATERFILTERATION they have the best price, and best system. There are many companies out there but none are a match for them trust me I've talked to over 10 companies. HMM treats you like family. Don't take my word for it see for yourself. They are also very informative and don't make you feel stupid for asking many questions or the same questions. He never got irritated unlike what I experienced in the past. They respond back immediately. I'm telling you hands down thee best and I can't stop bragging on my experience and my machine!

Kristopher did amazing job from infinity waters and solutions in our home for water softenersread more

Mario was on time and did an excellent job on my filter replacement and system check today. He was…read morevery professional and extremely polite as well. Thank you Mike T.

We had a great experience with Culligan of Houston, and I wanted to specifically recognize our…read moretechnician, Ty Lehto. He came out to service our system and fixed the issue right away, which was a huge relief. What really stood out was how kind and professional he was throughout the visit. He took the time to explain what he was doing and made sure everything was working properly before leaving. It's clear he pays attention to detail and genuinely cares about doing the job right. Excellent service all around--thank you, Ty!

I had the opportunity to experience the repair of our Culligan unit yesterday. Ty arrived right on…read moretime. He explained the problem and the required repair to bring our unit back online. Great work Ty.

First off Mike is a great guy and extremely knowledgeable and it looks great and seems to function…read morelike it should. Unfortunately that's where the good ends. As a 2x disabled combat veteran I had them out for an initial appt. all went well and was suppose to be contacted with an install date. Never happened and I forgot about it. 2 months later came across an old email and sent a message about experience. Apology and appt set. Mike came out did probably 95% and around 6pm had another appt to get to so I said just come back as it was minor stuff, sorta. A few weeks go by and I didn't hear from them. Sent a email about issues and water never getting tested before or after install.... Important to know if you actually need system or additional things to fix issues. The next day I get a email about service plans... lol. I'm thinking WTF... not even finished with job and trying to get more. Sent email with disappointment and frustration with the whole experience. Guess what? I get a call, and all that is said is "that was a system generated email for all new installs".... and appt.for a week from today. No apology for all the actual issues and what can we do to make it right and you happy. It seems this is the way of the world now, pay for product or service and it doesn't matter to company if you get what you paid for or should have gotten. Customer service and making a customer happy and satisfied for what they paid for is long gone.

Mike is great, very honest and transparent about the products he sells. He didn't try to sell me…read moreanything besides what I actually needed, and gave me a master class on why I didn't need to buy everything I was thinking I needed. He could've very well just agreed with me to make more money. It's really rare these days. I definitely recommend him.