You will get what you deserve! Buy a car quick and simple procedure, Ranato is a professional…read moresalesman, highly recommend!

I purchased another Crown Signia from Right Toyota from Tiffany Sharp, Spencer and, of course,…read moreAdam! I got the red Limited this time and boy is this car a looker! It's so beautiful and comfortable, and, of course, Right Toyota was on point again! I live in Tucson but always buy my Toyotas from Right Toyota. They will do all they can to get you the right price and best financing! I love them!

I worked with both Martin and Tyler. Both were wonderful to work with and knowledgeable. They…read moreseemed honest on the pricing. There were several added fees that we were able to understand after they explained them. I would recommend Airpark for future purchases! Made the experience easy!

WARNING!!! My…read moreexperience with Airpark Chrysler Dodge Jeep Ram was extremely frustrating. The biggest issue was being told that I owned a vehicle I was essentially "borrowing" and had not been fully finalized. I felt like there was a lack of transparency regarding the status of the transaction, which created unnecessary confusion and stress. Instead of clearly explaining where things stood, I was given information that made it seem as though everything was complete when there were still important aspects of the deal unresolved. As a customer, I expect honesty and straightforward communication, especially when it comes to a major financial purchase such as the truck in which we looked at. *This however totally my fault* When I arrived home I saw that the "FULLY EQUIPPED" truck was missing the surround view camera option, and with having not being told that financing was approved yet I was under the impression that maybe we can work out a deal in a different vehicle that had the option attached! Wrong. I was met with nothing but disappointment being told that I owned the truck now or that my signature was all over papers and that they are "just in the sales department" with calls even being recorded by me to show just how much this guy was being an A-Hole when I told him I wanted to just u wind the deal he continued to deny me any of those options and was met with the same question from him "why?" Being questioned as to why made the uneasy impression even worse, however upon talking to the financial department the gentleman told me that yes I in fact COULD have switched over what vehicle due to FINANCES NOT BEING APPROVED YET and that had finance been approved THEN I could not explore different options and would have to treat it as a trade in. With the discouragement I decided to find a different dealership with better workers and salesman airpark needs serious help as I'm not the only negative review. The entire situation left me questioning whether I was being given accurate information and whether my best interests were being considered. Buying a vehicle should be an exciting experience, not one filled with uncertainty and mixed messages. Based on my experience, I would not recommend Airpark Chrysler Dodge Jeep Ram and would encourage potential buyers to carefully review all paperwork and verify the status of their financing and purchase before assuming a deal is complete.

My fiancé and I found ourselves in the market for a used vehicle. Bell Lexus consistently had a…read moregood selection of used vehicles and their prices seemed competitive. We had the pleasure of working with Gary Williams. He was always professional and helpful. He didn't bug or overwhelm us during the process. We came by 4 different times before finding the vehicle we wanted to purchase. Gary was always supportive and easy to work with. During the final paperwork portion we worked with Will Malloy and he also made the process painless. We didn't get pressured into any "add on" packages. He gave us the details and respected our choices. The process from walking in the door to leaving with a car was maybe 2 hours. We were both surprised by and impressed by the whole experience here. If we have to buy a vehicle again in the future Gary & Bell Lexus will be at the top of our list.

This is the best car transaction experience I've ever had. We just purchased two cars tonight. One…read morefor my girlfriend and one for me. Henri Doku is amazing. He is respectful, knows the cars, and made the whole process feel like I was hoping for and I never thought I'd get that from a dealership but he handled everything perfectly. Joon in finance was great. He explained everything to us in a way that was helpful and took the time to make us comfortable. Will A. helped us get the tech all set up and running. Good guy! Really I have to say Berge (Bell Lexus) is fortunate to have this team. The managers I'm assuming must be treating the team well because everyone seems happy and just wants to take care of customers. Oh and to the dude that likes Protein House. See yuh there again soon. Thank you, Henri! Hope to send people your way!

DO NOT LEASE OR BUY A CAR FROM THIS DEALERSHIP!!!…read more Don't ask me why, but I just leased my third vehicle from these clowns. It is a 2021 Alfa Stelvio and a great car, but a lousy dealership. I am surprised since they are a Berkshire Hathaway-owned company. I turned in a 2019 Giulia Quad early on June 22nd and it took Ally (their leasing company) until July 5th to post the $60,600 check. Then on July 12th the payment was "reversed" for some reason. I was told by Ally their check bounced... On July 15th, Ally debited my account in the amount of $1,473 because Ally said I did not turn off Auto-Pay...can't believe it. When something is paid off, shouldn't the payments stop? I have been to the main dealership (Chrysler/Jeep) and spoken to Mo Paracha who has been of absolutely no help. Nor has Chris Nasralla in Finance...the only person worth anything here is Jon Kenny in Service. Since this dealership has been completely unresponsive, I have been in direct contact with Berkshire Hathaway Automotive in Dallas (972-536-2900). I have also lodged a consumer banking complaint against Ally for continuing to debit my account after the lease had been paid off. I now have to attempt to get a refund from Ally...and will probably have to file a claim in Small Claims Court to get it. These guys are all thieves...BEWARE!

If you're looking for a welcoming/hassle free car buying experience, go see Chris. I told him what…read moreI was looking for, my price range and he showed me some great options. As we walked the lot, he went into more detail about some of the specific car features, helping me narrow down my search. He wasn't pushy at all, was super knowledge about all the cars (new & used inventory), very professional with a touch humor, making the experience enjoyable. This type of experience is something to be recognized as buying a car can be stressful & overwhelming. Go see Chris, he will take good care of you.

I preferred to purchase vehicles through Internet sales. Robert got connected with me right away…read morewas quick and responsive and made the car buying experience awesome! I would highly recommend him and Earnhardt Cadillac. Shout out to Omar in finance too he listened to me and made financing easy!

Mario S. was outstanding!! He treated me like a queen from start to finish and was so kind and was…read moreabsolutely made for this service role. He made it easy to get my courtesy vehicle when I dropped off my car for service, because he used the insurance on file and he also gave me options between gas powered and electric power powered I like that optional. And Mario S. was so good on the orientation as well. Made it really easy to understand the court at vehicle. I had zero issues whatsoever and really enjoyed the car. I also appreciate how my final bill matched the quote they gave me that's always really important for customers and it doesn't go unnoticed. Finally, the service department clean and detailed my car before returning it to me. I was so happy and it really needed it because it had dust on it from a recent trip and they made me love my Cadillac until I can get my new one next year. They did a better job than Cobblestone. I appreciate my 10 year service advisor, Mario C., setting me up Really well while he was on holiday break and it was still seamless. When I decide to do my car shopping 12-months from now, I'm coming Earnhardt Cadillac at Frank Lloyd Wright to see if we can make a deal, and I'll be sure to tell them why it's because of the service department.

Best Dealership! JR, Huey, Mustafa, Dominick, you guys are all great and you feel like family.read more

We purchased our 2nd vehicle and everyone was so kind and honest with us. Thank you Dylan, Jordan,…read moreand Mo. They make car buying a pleasure.

I called to schedule my very first service appointment after purchasing a certified used vehicle a…read morefew months ago. It couldn't have been more easier, the gentleman who helped me over the phone was very courteous and professional. After the call, I received an email confirmation and I later went to Pinnacle Nissan on the day of my appointment. Checking in was superb: as I pulled up into the service bay area, I was immediately greeted by an attendant that confirmed my scheduled appointment, handed the keys to him and proceeded to the waiting area. The service bay waiting area is extremely roomy similar to a large hotel lobby. There is also seating options outdoors as I found the air condition to be super ice cold. The waiting area is generously stocked with complimentary amenities: ice cold full size bottled water, variety of packaged snacks, selection of herbal teas, and hot coffee. Super hospital level clean restrooms. There is also a section reserved for small kids if you happen to bring them along. There are full rows of children's books and a few toys in a corner that offers a degree of privacy while you wait with your kids from the other people waiting there. I was initially told by the attendant upon checking in that my service appointment would take 2 hours however I only waited a little over 1 hour. The service department was very busy so there were already over a dozen people waiting in the large lobby size waiting area. The services performed: oil change, tire inspection, 18 point vehicle inspection, and complementary car wash. The tech that helped me check out with my paperwork was Wes Auer. Hopefully you are lucky enough to get him if you go to Pinnacle Nissan service dept as he is extremely professional, thorough, and friendly. This is my first review of Pinnacle Nissan Service department and the experience was EPIC. There is literally nothing they can do to improve their system. If the 5 star hotel Ritz Carlton went into the auto service business, no doubt they themselves would duplicate exactly the type of system that Pinnacle Peak Nissan already use. Thank you to Wes Auer for turning a simple routine car service experience into a positive EPIC final boss level highlight of the day. This place is hands down the highest level of auto service I've had since owning a car at 16 and I'm 46.

This was my third Nissan Murano purchased from Pinnacle Nissan in the past 10 years, and it will be…read moremy last. I bought a new Murano on Black Friday that was delivered with a cut in the rear leather seat, which I reported immediately. Instead of taking responsibility, the dealership told me to find my own upholstery shop. Even worse, I was explicitly told during the sale that the vehicle included remote start and climate control functionality, which turned out to be false. Management acknowledged the mistake but blamed me for not verifying features at delivery. My interaction with Cameron Fisher, the Sales General Manager, was particularly disappointing. He told me he would personally call me to explain how this would be resolved. He never did. I was treated poorly for simply asking the dealership to stand behind what they sold. After years of loyalty, I was ignored and dismissed once the deal was done. I will never do business with Pinnacle Nissan again as long as they employ staff who treat customers this way, and I strongly advise others to get everything in writing.

My partner and I purchased a 2023 Forester this past weekend and we had the best experience. Ryan,…read moreChris (GM), and Chris (finance) have all gone above and beyond to help us get a good deal, help with our windshield and all the little things in between. I'm very grateful to everyone that's helped us and who is continuing to help us through this process. We appreciate you guys and thank you so very much!

Buying a brand new Subaru from AutoNation Subaru was one of the best car buying experiences I've…read moreever had. Logan was our car salesman and helped narrow down the options in my budget for the Forester Hybrid. When we arrived for a test drive he had the car parked in the shade and ready to go. We had completed the credit application ahead of time so that made financing even easier since they had it pre approved when we got there for the test drive! Logan and Colton the sales manager worked really hard to make the numbers work. They were fast and efficient with the trade in value of my Ascent. Once we agreed on the pricing they got me over to Justin in finance who had all the paperwork ready to go. Overall this was an amazing car buying experience. I'm incredibly thankful to have a beautiful brand new Forester Hybrid today thanks to Logan, Colton, and Justin! Highly recommend this dealership if you're in AZ looking for a car!!