We used A Storage Center during our daughter's 4 college years at Pacific Lutheran University. Jay…read moreand his team has been instrumental in helping us every year and we are very happy with them. They provide wonderful customer service and the facility is clean, safe and secured! If we ever have to need storage again, we will certainly return to the Spanaway location.

Amanda was so helpful and flexible with our storage needs. We weren't sure how large of a unit that…read morewe would need until the moving truck arrived. She kept several options available for us and it worked out perfectly. Great rates, clean and secure units. Thank you Amanda!

Rented from this location for over 5 years. Richie was super rude and when I asked to speak to a…read moremanager or supervisor, he said he was the manager. He was very disrespectful and publically disrespectful at that. Was yelling at me in front of other storage renters. As I stated I understood him inside while we spoke, he continued to follow me outside and continued to speak loudly and abruptly. Very unprofessional, disrespectful and rude. I hope you don't continue to speak to renters like this. Due to this, I will be transferring companies and changing my storage. He is not an asset to your company for an 11 year veteran. Richie needs to be more professional as a manager.

The manager always went out of his way to help me. Very friendly very clean looks like a lot of…read morecameras for security

We rented a space here, it was safe, secure, and the process was smooth & easy. Highly recommended!read more

From the owner: Having an organized, clutter-free home is simple with a self-storage unit. Whether you’re…read morerelocating, renovating, downsizing, or just need extra space, we’ve got you covered! Store your less-frequently-used items—like furniture, seasonal décor, hobby equipment, and other bulky belongings—safely and out of the way. Need reliable storage for your RV, boat, or extra household items? Ohop Valley Storage is the perfect solution. Explore our photos, amenities, and convenient location on the map to see if we’re the right fit for you. What we offer: Spacious outdoor RV & trailer parking Multiple self-storage sizes: small, medium, and large Secure, gated access Professional on-site management Convenient, easy-to-access location

We shopped several storage facilities from McKenna to Rainier and we found that American Storage…read morewas Well maintained, Conveniently Located and Secure. A great location for our military and they offer a military discount. They are a local family owned & operated business built from the ground up. Ty & Jenna helped us pick out a unit that fit our growing families needs. 100% professional and pleasant to work with.

Clean facility. Clean grounds. Seems to be 2 employees working office and maintenance daily.read more

Absolute scam. Secured a storage unit 3 weeks prior to my move. Found out the day prior when I…read moretried to adjust my reservation that my unit was given away and cancelled without notification. Instead, they offered a 10X20 for over $200 a month. Cannot keep their promise and will cancel your reservation without cause and notifying you.

we have a mail box here... the owners go above and beyond. I highly recommend using Elk plain…read morestorage!

Took an Amazon package here as a return but it was never sent back to Amazon so I was charged for…read morethe item.

First the pricing is reasonable and I actually signed up for the wrong area for my requested unit,…read moreI contacted their Customer Service Department and was treated with respect and she quickly resolved all my problems by researching my area I needed, at the best price and awesome professionalism. Very nice female and I forgot her name and wish I could've let you all know who she was being I'm already so tressed over this move and I was worried that by me making this mistake it was going to be a "whole other thing" that I didn't need right now. So I'm thankful for their service, kindness and knowledge. Thank you

Rosa was intolerable. On Sunday after I rented, paid, verified ID and signed a contract. They did…read morenot have my space ready as there was a mistake and I was given an occupied unit. I asked the antendant to prorate me for the day and get me a new unit on Monday. Had to come in 3 times today Monday (they were not here at open or at 11:20pm). Was told my unit was now upstairs in another building. I paid extra for ground floor easy access. I asked for my money to be refunded. I was told they "couldn't do that" and someone else they could not get me in contact with would do that. I had already been told 3 times things that were supposed to happen that did not. I wanted to speak with someone who would get my refund reprocessed and they called the police on me. Police came and told them to get someone to get a hold of me. Been waiting an hour and still no contact. Beware this place has management and computer issues

Immaculate facility with amazing staff! Worked with Keith and Mari'ah, both were so pleasant and…read morefriendly. Feel really good about the decision to park and store our RV here. They have a complimentary car/rv wash station, a club house, power in select spots, a dump station, trash and recycling station... what more could you ask for; even got a swag bag! By far the nicest storage facility I've seen in the Puget Sound region!

I cannot properly state how little I would recommend this trash of a business. We rented a Penske…read moretruck with this facility as the return point, they are a registered Penske affiliate. This was a move from Las Vegas to Tacoma so it was a 26 foot truck with a car carrier. We were told by Penske that there would be no trouble returning the car carrier first since it's hard to unload a truck with the car carrier in its place behind the truck. We get there to return the car carrier and the 2 dimly lit lightbulbs they had employed there refused to allow us to return it. They told us we could go outside and call Penske if we didn't like their response. My wife and I both stepped outside, telling them we'd be right back. The minute we walked outside the 2 ladies shut and locked the door and closed the business leaving us standing outside in the rain with no ability to return or even discuss the manner. I've worked customer service for years and at no point do you leave a stranded customer like that, it was beyond unprofessional. I called the next day and they were completely unapologetic and could care less about trying to resolve the issues. This is a garbage business with garbage employees

My partner and I were met with absolutely unnecessary advice and attitude from the front desk…read moreattendant when we came in for a service. Along with that there was a small misbehaved dog loose in the office and it smelled terrible! I was fine with the dog at first when it was just barking at us but what crossed the line is when it lunged and bit my partners leg as we left. That is totally unacceptable and I hope it is addressed before someone else has a poor experience like I did.

We have had a storage unit here for several years. We use autopay, but their system glitches often…read more They will send an email stating that you have 10 days to pay or else...They also flag your account so that your code won't open the gate. So frustrating when it's supposed to be automatic. They also don't reply to emails, so you have to go in during office hours.