I am so thankful for their care in the middle of the night. Quality quick care when I needed it…read moremost. No wait, just emergency care in a safe clean environment. They had everything they needed to do the scans, tests, iv, blood work, and technology so my primary can get the information easy. Well staffed with kind professionals.

I was using AI to track my mother health care. Claude was very helpful in understanding what was…read moregoing on. I was able to ask the right question for the doctor. My mother had been detoxing and she has heart failure and kidney failure. I was extremely concerned with her being in hospice rather than getting the correct medical treatment. No one would listen to me. My mother has survived being put on hospice now four time. A security guard with the name Eric demanded that I delete the pictures and audio recordings of my mother health care or be barred for 24 hours. I said, No! I'm deleting anything from my phone. i asked to file a complaint with Sheila, my mothers patient advocate. Sheila demanded that I must delete the recording and pictures as well. I said no! Three days had passed so i was in the hospital and Juan the security guard pulled me from my dying mothers room and demanded that I was criminally trespassing and I not be on the property for 365 days now. I was escorted from the property like I was a criminal. The entire time my mother was in the hospital she was not getting the right care, I was forced from the hospital by security guards that my mother was in. Juan, Sheila and Eric destroyed what could have been something special to be able to spend the last days with my dying mother. Instead our family will always have the memory of Juan, Eric and Sheila enforcing a policy the hospital does not have just to prove their authority over common citizens such as myself. Dutung the two week period I begged over and over please show me this policy that says an individual can be criminally trespass from the property for not deleting a picture. Sheila explained to me that all policy are internal and can be given to anyone. How can a hospital security team enforce a policy that is not shared publicly due to internal policy? Hie many policies have been violated while enforcing a policy that can not be shared publicly?

I've grew up in payson my whole life. This was the hospital I went when I sprained my ankle, had a…read morebad reaction to a medication, and now for my CHS. I've been in and out of multiple ERS and I was skeptical of payson because of experiences years prior. However, they must have gotten new staff or management because this was a much better experience. I forgot my doctor's name which I will try to add to the review later. However, they were in the room right away, made sure to listen to my concerns and explained why things are the way they are. Very understanding and not judgmental. Was in and out of the hospital in two hours and feeling out of pain right now hours later. I appreciate this hospital and hope each and everyone who took care of me sees this and you have a blessed day.

I had surgery at Mountain Vlew Hospital and it was a great experience. Everyone was extremely…read moreprofessional but at the same time caring and very compassionate. They communicated great and everything was as they said it would be and everything was on time. It was a very pleasant experience.

Love this practice! We started coming here when our first kid was born six years ago. They send out…read morea multiple page survey with practical questions - like can your child draw a straight line across a page - before each wellness visit, which gave me a great idea of where my son was at developmentally. Also love how knowledgeable and respectful the doctors are. I usually come in with a list of questions, and they always help me understand what's going on so I don't have more concerns later. We normally see Dr. Paxton, but we also have come in for emergency visits when he's not in office. Very impressed each time. When we moved further from their office, we tried a couple other practices near us and didn't like those as much. We felt either under prepared at visits because they didn't have the pre-visit questionnaire, or frustrated at the office being behind schedule - turns out it's because the doctors like to chat a bit with patients during appointments, which some people like but I'd rather get through it quickly. After that, we changed back to Canyon View despite the longer drive.

On Friday morning, 20 February....I went in to your instacare because I wasn't feeling well. The…read moreattending physician was Susan Greer. After several tests she was unable to diagnose me. I was given an IV and also something for nausea. I was given a double dose of something that I didn't recognize. It totally knocked me out. I vaguely remember trying to talk and was unable to. I had no control. I felt heavily drugged. I was not coherent at all. Didn't even know where I was. Then in that state...they sent me home before I was able to function on my own. I don't remember even getting into the wheel chair let alone having my husband help put me into the car. The next thing I remember was waking up at 3:00 in the afternoon in my bed still feeling not quite there. I slept off and on all day. To be honest this experience scared me because I was not conscience enough to function on my own. They should have NEVER released me until I was fully awake and able to talk. I hope they don't do this to someone else. It was totally unprofessional. Joyce Burgener

Nephrology department berated my husband for not having gotten labs done - but never scheduled an…read moreappointment for him to get labs or notify him that they were needed prior to his appointment next week. She said he should find a different healthcare provider - as though it was his fault they didn't set an appointment for him. Just so you are aware - they don't want your business as a patient here. Better to find a provider who actually cares.

If I could give a negative score for PA McCall Jewett I would…read more Last weekend I went to the Salem Urgent Care hoping I could get an antibiotic for an infection and confirmation/education on what I had assessed to likely be Shingles on my thigh. I was in pain and miserable and knew I couldn't wait until Monday. I had the very unfortunate luck of being seen by PA, McCall Jewett. She was unprofessional. Told me it wasn't realistic that I had Shingles and it was more likely that I had Herpes, Clamidia, or Ghonnorea. WHAT IN THE WORLD?! I told her I had regularly been tested and that was not a concern. After going back and forth several times I asked her if she was even going to look at the spot I was worried about, but she kept saying it wasn't necessary. I insisted she do an exam. How can she treat if she doesn't look and doesn't test. I told her that's what I was paying her for and she finally gave me a gown then "examined it" from about 5 feet away with me sitting in an upright position. There was no way she could see if there were any other concerns, nor test for what was needed. I again asked her to at minimum test for a yeast infection so that I could get an antibiotic if I needed one. She told me she would only do it if she tested me for STDs too. I expressed repeatedly this wasn't a concern and not why I was there. I asked if the list of STDs she insisted she test for presented like what I had told her I was seeing and feeling, but she said no. I told her that I didn't understand why she insited on doing tests for something I don't need, and things that aren't even close to what I'm seeing. Just swab me for what I am asking so I can go home. She still wouldn't test without doing a panel for the 3 STDs. When I finally agreed so I could get out of there, she started explaining how the test was done, handed me the swab, then told me to do it myself and leave after i'm dressed. Then she walked out. When she updated my record a couple of days later she noted that she concurs with my concerns about shingles and that she gave me medication. She didn't even get close enough to really see them or check for more blisters, after telling me it was unlikely that I had them, but she concurs?! This is one of the worst medical experiences I've ever had.

I didn't have to wait long to be seen. The Dr was quick and I was out and on my way my way home…read morevery quickly.

Saturday May 18 I went in to be tested for COVID. I was seen and tested in a very timely manner…read moreand was notified of the test results in a timely manner. The reason I went in was because I was coughing a lot and spitting up flehm and had lost my taste. Fortunately I tested negative. I was disappointed I wasn't recommended anything for the cough and flehm discharge. I wound up going to my doctor on Wednesday. He prescribe an antibiotic for my issue.

I wish i could do 0 stars. My sister has gone here twice for emergencies and both times they could…read morecare less about her health. They don't even ask questions about what is going on they just assume they know the issue. They have sent her home this most recent time in major pain and they said "just take benadryl". Really??? She can barely walk, her body is COVERED in a rash, her head and eyes are swollen and you say just take benadryl. We have found her passed out on the bathroom floor and i'm sorry but guess what, the benadryl is NOT HELPING. Currently waiting for a REAL DOCTOR. Absolutely AMAZING service.... Do better.

I think the care here is better than other hospitals because it is a smaller ER. Just like their…read moreslogan says, "bigger is not always better." I think you get physicians, nurses and techs that are top notch but have the time to actually deal with a patient and not just a chart number. I'm dealt with them as a patient and through work... If I had to pick an ER to go to, this would be it.

My wife had an appointment to get a CT scan and she needed a Biopsy on her lung plus see her heart…read moredoctor on the 10th. We stay in Roosevelt Utah, I started calling on the 6th of April to see if we could get all this done in one day the staff that was working on this called to say yes its all set first appointment is at 8am so we go up and spend the night and bring a friend to help wife in and out of car because I to am disabled we get a room for 3 on the 8th I got a call back from a staff member who said that my wife could not have the biopsy because she was on blood thinners, so we go get the ct scan done saw the heart team come home today April 12th, phone call is from Utah Valley Biopsy doctor who wants to know if we can come back no the 14th for the biopsy I say we was told she had to be off the blood thinner for 5 days he says let me call her heart doctor calls back it OK you can come in, if the hospital had to refund people for mistake like this I am sure they would check and cross all the Is

we came in to get our baby tested for jaundice. They were updating their system so they weren't…read moreable to get us back for sometime even with an empty lobby. I understand that this was nobody's fault there. I did make a couple comments about how I was concerned about my baby. upon leaving though one of the people at the desk, whose name is Isaac, was mocking me as I left saying over updating the system oh no, your baby might die. Our last baby did die very unprofessional. I don't think that this flamboyant gentleman deserves to be working where he is very insulting. Very dissatisfied with my visit.

This hospital sucks ass and doesn't give two shits about their staff or patients. The food sucks…read morefor the patients here, it's under staffed which is really dangerous for both staff and patients and they pay horribly for the people who work here have to go through. Your mental health will come second if you apply here. DONT DO IT.

they are allright but dint help me out i was suposed to get a return to work they woulnt give it…read moreback to me in time