My encounters and communications with Dr. Manjari's office staff were more than satisfactory. They…read morehandled my request for an appointment to pick up an at-home sleep study quickly and efficiently and provided the steps necessary to get Medicare authorization through my primary care doctor. I was able to pick up the at home sleep study test kit in a few days, and the in-office instructions on set-up and use were decent enough once I supplemented that with a quick YouTube online search on proper use for a successful test and data entry into the equipment. But then the wheels came off! I dropped the kit off to Dr. Nathan's office as promised the very next morning before 11 AM. I was told that due to the holidays, it would Nathan up to two weeks to view the data and write the report of my sleep study to my John Muir primary care doctor. I was told that the study and the data held in the device was quite good and I could expect the report in due course and timely. It has now been three weeks since the device was returned and the data entered into Dr. Nathan's office based system, but I have no report whatsoever, no response to my inquiries, and even telephone calls from my primary care doctor to Dr. Nathan (that apparently owns a financial interest in this sleep clinic) have been totally ignored. There is no justifiable reason why Dr. Nathan should take three weeks to compile what is almost certainly a machine-based standard report based on the electronic data downloaded from the sleep study device. The delay is bad enough, but being completely ignored is perplexing and very disappointing. I will not return to this clinic and I would not recommend it based on my experience over these last three weeks.

Dr. Nathan is very kind and knowledgeable about sleep apnea…read more Under her care, I have slept much better the last five years. I highly recommend Dr. Nathan!

The Wellness Institue is fantastic; they have a complete process designed to tailor a plan…read morespecifically to get you well again, and they are always researching and networking to offer you the most current equipment and the very best care. I've noticed a huge improvement in my condition, and I'm so happy to have found them. Also, their entire staff are so nice and so caring; they always make the time you spend there so enjoyable; thank you, Wellness Institue!

I have been happy fairly new patient with my treatment plan and the staff are wonderful…read more Maureen Charamuga

After 9 months of struggling to get a sleep apnea test referral from my cardiologists (including…read moreone at Yale Women's Cardiology and Vascular Institute) and despite severe symptoms of sleep apnea and a diagnosis of atrial fibrillation, I finally got a referral for a consultation (not a test for sleep apnea only a consultation to discuss possible testing) at Yale Sleep Center 3 months later meaning it would be 12 months before test results would available since onset of severe sleep apnea symptoms!! Sleep apnea is a known accelerator of atrial fibrillation but these delays in referral literally put my life at risk! For a year! And it was all a wasteful and extremely distressing and unnecessary drama to address an important but common health problem. Using ChatGPT, I was just about 10 days ago able to find Dr. Singh's practice, and I have already received two nights of testing, and a diagnosis, and will soon begin treatment paid for by insurance that will improve my heart health and allow me to sleep without dozens of sleep interruptions per hour and like oxygen --which for over 6 months had caused me to be extremely fatigued, barely able to do my job, and caused a 45 lb weight gain -- instead of being made to wait 5 more months for needed health care! Extremely professional, prompt, and courteous care and services from Dr. Singh's medical and office teams!

Just terrible service. Takes multiple days to get any sort of response or support from them. Once…read moreyou get the dr he is nice. But getting any help is pulling teeth. Just absolutely the worst patient experience to get an appointment or a refill.

"Tres Chic Blue Gowns--No Extra Charge!"…read more Well, no one likes those uncomfortable tests one must do every few years. But when it's your time, come here. I have been to Tresanti Surgical Center on several occasions, and each experience was a good one--well as good as can be expected, when they're shoving a--well you get the idea. On each occasion, the physician was Dr. F. Anderson Rowe. He's professional, friendly, and informative. Things have gone well on each occasion. After the procedure, the doctor gives you a summary of the findings. Then you make an appointment for more details. The highlight of my visit was wearing one of these funny blue costumes. Wearing these outfits is sort of a tradition--it must be taught by the professors at med school. They're functional, but not too outre (The outfits I mean, not the doctors.) You don't have to be seen in public wearing them. Only the nurses see you. After they wheel you into the operating room, the fun begins. You're laying down in the operating room and they put this oxygen mask on you. There's all these tubes and strange equipment hanging on the walls. I think some of the tubes go into your body. It's sort of like what you see at an oil change shop--but costs more. Plus at the oil change shop, hardly any of the tubes go into your body. I bet the same company makes the equipment for both businesses. As well as those blue costumes. Anyway, pretty soon they say, "Now take some deep breaths." This is a tradition throughout the medical industry. Anesthesiologists all over the world say that same phrase before every operation. Another thing they teach them at med school. I admit, it's possible that the order to "take a deep breath" was just a recording. I didn't really see anyone's lips moving. Next time I'm in there, I'm going to watch their lips. Just when they say, "Take a deep breath," the air begins to taste sort of funny. I'm pretty sure they put something into the oxygen. Next thing you know they're saying, "Hi, how are you feeling?" Yes, it really is that simple. I'm pretty sure I wrote this review during that "down time." During the crisis, they are extra careful. You first wait outside and phone them. Then a nurse comes out and checks you in. They're also careful to check your temperature and maintain social distancing. I appreciate the staff here being so careful with everyone. We all have to have those medical tests. This is a good place to have them done. I'm pretty sure they'll let you keep your cute little blue costume, if you ask them nicely. "Now, just take a deep breath and..."

No one wants to get an endoscopy or colonoscopy...but this place makes it the most pleasant…read moreexperience it can be. Everyone is so friendly and professional, they are attentive and patient and always keeping patients in the loop on what's going to happen, how it went and next steps. If you are hesitating about having a procedure, do it here, they are amazing!! They made me feel safe and comfortable the whole time. Thank you Tresanti staff for being so amazing at your jobs!

Ok this is ridiculous. I just got off the phone with the receptionist and the doctor doesn't offer…read moreinitial exam/consultation in person!! Just the procedure will be done in person!!! And when I asked them how are you going to be able to see my ears to figure out what I need done, he said you will use an otoscope and we can see it. I asked will you be sending that to me? He said, no, I will send you an Amazon link to purchase that on your own!!! Are you serious?! How am I gonna trust a doctor who won't see me for an exam/consultation, wants to diagnose via zoom, and use something I need to buy for them to do the exam?!?! I'm just shocked.

Dr Kelly is amazing and I could not recommend him more! I had a freak accident where I broke my…read morecheek and jaw bones right before the end of the year, which required surgery on my broken cheek bone. I needed to get surgery fast, and Dr Kelly and his staff worked all weekend to get me in at a surgery center which was a difficult undertaking during these covid times. After a successful surgery, Dr Kelly called me on a Sunday to personally ask how I was recovering. After all these amazing acts of service, I had a successful recovery on my cheek and am forever grateful for Dr Kelly!!

I have been a patient of Dr. Tischenko for many years. He is an expert in so many areas - he…read morereplaced my left shoulder; he monitored an helped with sciatic issues; he gives me cortisone for my right shoulder pain. He is easy to talk to and I trust his opinion. I would rate him 100+ on a scale of 100. Paul B., Clayton, CA

Excellent physician. Listened to my issues, conducted a thorough examination, and made sound…read morerecommendations. His knowledge and skill made me highly confident in his recommendations

De. decant is very great. I have had balance issues for the last couple years. He checked my…read morereflexes, my motor senses, and more. He made extensive notes and listened to my symptoms. The office staff was friendly to me and everyone definitely made the experience worth everything!

It is standard practice in any medical office for staff to identify themselves when answering the…read morephone. Many of us need to document who we spoke with, and providing one's name is as basic as confirming any element of communication. When I called this office and politely asked the MA for their name, I was met with attitude and a snarky "How may I help you?" simply for asking a basic question - he tone and unprofessionalism were what stood out. Upon further review, this doesn't appear to be an isolated incident--this type of attitude seems to be commonplace at this office. If multiple staff are responding this way, it suggests a larger issue with office stress levels, training, and customer service. Patients and caregivers deserve courtesy, transparency, and respect, not pushback for asking standard, reasonable questions.

My experience as a whole was overall great. The clinic was quiet and clean. The front desk staff…read morewere friendly and eager to check everyone in. The doctor generally had always run on time.

My mom is in her 80s and was seen at John Muir for memory issues. What I want to say very clearly:…read more A person with memory issues does NOT REMEMBER that they can't remember. I went with her and very clearly stated all of the issues in front of both my Mom and Donna S. Donna S suggested that her other doctors consider prescribing Donepezil - for memory issues and an amyloid blood test. However, when she went to Sherille Sevilla and Maridez Jenkins she does not remember all that was discussed and agreed. She tells them all that she was tired when she did the 3 hour assessment and it was not valid. I don't know why the doctors don't coordinate more and understand the report and all the notes. It is very clear from both the assessment and my statements to them that she has severe short term memory issues. The fact that instead of using the assessment and my very specific details they listen to her when she says that she is fine (because she does not remember anything) is just ridiculous. My understanding is that many of the prescriptions for memory only stop the progress. This means taking them sooner is better. This is not the first signs of memory issues for her at all. This has been ongoing and I finally had hope that doctors would help her and start addressing the issues. But they COMPLETELY FAILED us. Now I don't know what to do. She thinks everything is fine and it is truly terrible and sad. She was a college professor and incredibly smart. And her decline is awful - but made SO MUCH WORSE by doctors who do not coordinate and do not listen.