Care is usually good especially from the doctor. The receptionist and hygienist can be very rude…read moreeven with the children. Today was my six year old daughters appointment and she was to have nothing by mouth after 12am, unfortunately, she did eat without my knowledge and I let the office know as soon as I found out, they dismissed her from the practice and called me "irresponsible" over a complete accident. The receptionist was extremely rude. I will not be taking any of my children here and I will never recommend this place to anyone.

I wouldn't recommend this dentist. First time ALLOT of paperwork to sign and took very long to…read moreschedule appointments. Came in a week later for a reschedule, They told me to make sure my daughter was fasting and mentioned over the phone liquids (water and juice was acceptable) the day of the appointment. She went to school for 4 hours and didn't eat as told from the day before only drank water 3 hours before appointment and got told that they cannot reschedule her or my other child (i had an appointment for) for any other appointments and referred me to another dentist because I didn't follow their rule from the first time and because of that they refused to continue with me. And this was only my second visit!!!! I was NOT happy with my experience.

It was a very terrible experience! I went yesterday may28 and I was supposed to get a call the next…read moreday and i had to pay out of pocket to get seen 175$ I want my money back because you guys didn't even called me or nothing I'm going to report y'all for stealing peoples money, this is so crazy I went there in an actual need I thought y'all were going to actually help me, on top of that there was a used tampon in the bathroom it was a terrible experience I wouldn't recommend it, after I already paid that's when I was searching for a better place but it was already to late!! I'm going to report y'all so I can get my money back i don't know how you guys are called urgent care if y'all don't do hall jobs correctly

Dr Muharram is very caring and thorough She is very…read morecompassionate and treats patients with extreme care I highly recommend this practice and am very satisfied with the quick response and quality of service!!

Receptionist told my wife they had bent over backward for us(new patient) because we had to cancel…read morean appointment. Then went on to say she was cancelling an appointment for Monday. Inexcusably rude I would have cussed her out but instead we are taking our business elsewhere. Dr. Tse was the dentist we were to see. F-all of them.

had a horrible experience with Kelly the front desk worker who was unprofessional and truly rude…read more asked if we could receive a call back from the dentist and she said "probably not". Would not recommend to anyone needing dental care.

Kiddie Cavity is a child friendly dentist. My children enjoy when they go to the dentist. They're…read moreformally Adventure Dental. This dentist has TV's in an open dental space, the staff seem child friendly and are pretty patient and engaging. Some things that I don't like is that they don't run on time. Almost always 30 minutes behind. You're also required to fill out the same paperwork every time you go and you have to do it manually. That's pretty irritating especially when none of the info has changed. The dentist is pretty friendly. She doesn't spend a lot of time with each patient- she just kind of comes in and checks if there's an issue.

I took my 3 year old son to the dentist for the first time. We had an appointment for 11:30 and we…read morewere called back at 11:31. The hygienist was so sweet and made my son feel very safe. I had to hold him in my arms because he's not ready to sit in the chair by himself. He had no cavities and Dr Crowell was amazing and very helpful. I highly recommend this practice. See you guys in 6 months.

Love Dr. Cronly but her front desk appointment staff were extremely rude. She wasn't even trying to…read morebe kind. Made making an appointment to get an extraction more difficult than needed. Customer Service is terrible!

My daughter was in in Tuesday. She was scheduled for a tooth filling. She had an abscess, so she…read moretold them she wasn't going to have the filling done. She just wanted the abscess taken care of. They tried to make her get filling. She said no, she was already in too much pain. The dentist acknowledged the infection, but refused to do anything about it. Refused to even give her antibiotics. We spent 3 hours the next day at Med Express. That Dr. took ten seconds to tell her she needed antibiotics. I have NEVER in 59 years even heard of a Dr who refused to give antibiotics to someone with an infection.

If there was an option to leave 0 stars OR negative stars, I would…read more (This is lengthy so bare with me, or don't, i don't care lol) For starters, I don't normally leave bad reviews, or reviews in general. But after what I was told today by my sister, as a dental assistant myself, I'm completely appalled and utterly disgusted by the sales tactics and lack of empathy with patient care. My sister is 22 years old and was degraded on her teeth during her appoint this morning. She was originally told that "essentially all your teeth are dead and if not, they're going to die soon so" (which after taking a look at her X-rays myself, that's the furthest thing from the truth) My sister was then told she would need multiple root canals and even implants. Dr. Guthrie proceeds to then share with my sister that "those options are rather expensive" and "can you even afford that?" After my sister called me crying about this visit, to say I was in tears and FUMING, would be an understatement. As my sister is very clearly being completely used for a sales tactic and punching bag of the day, Dr. Guthrie proceeds to tell her "a better cost option for you would be dentures". At this point my jaw is on the floor. This whole appointment was completely unprofessional and shows that Dr. Guthrie is just money hungry. As if this visit isn't horrifying enough, all while this is going on, my sister is crying hysterically and on the verge of a panic attack, and Dr. Guthrie had absolutely NO sympathy whatsoever and even made a joke "dentures at 22? wow what do you think about that?" Well, considering she was hysterically crying the entire appointment I'd say she didn't like the idea. She's young, alone, without her parents, knows nothing about teeth and this is the way you treat a patient? This is the reason people don't go to dentists in years. All it takes is one traumatic visit like this one. If you have dental anxiety please avoid this place. Or it will give you a reason for dental anxiety. I would never let Dr. Guthrie near me or my family or anybody I even remotely liked for that matter. I have not been to this location and I never will. I called on my sisters behalf and requested her records immediately. The PSR was kind the FIRST time I called and assured me she would send me her chart along with her x rays immediately. A little more than an hour and a half goes by and I have received nothing. I then leave my own procedure to call again and ensure I get these records because there's no way in possible hell that my 22 year old sister needs dentures. When I called for the second time, the PSR was rude and seemed annoyed I was asking about something that legally, they have to give you upon request. Once I asked about the chart and x rays that had not been sent she said "I literally just sent them to you 6 minutes ago"..... Well unfortunately you told me you would send them immediately so... immediately and 2 hours later are two completely different things. After FINALLY receiving my sisters X-rays, she has healthy bone, healthy teeth and maybe a couple cavities. I got no chart, no notes, nothing else that I requested. But it didn't take much for me to realize James River Dental is nothing but a sales tactic. Do better for your patients. This was absolutely disgusting and I hope other patients aren't treated this way.

We LOVE this dentist! Our 2 year old daughter is very nervous about medical professionals due to…read morethe pandemic and she's been here a few times since she got teeth. Every time they work SO hard to get her comfortable with them and they make amazing progress - we're always so impressed!

This is a great practice! I absolutely love Dr. Ethan and his team for my children's pediatric…read moreneeds. I love that this whole practice has so many services to offer. Dr. Ethan's team is always friendly, kind, efficient, and knowledgeable. They made me feel safe and comfortable with all the Covid precautions and the general infection control that they have in place. My son who sees Dr. Ethan, tends to be a worry wart, and even admitted going to the dentist is fun!

The staff and the dentist were amazing!!! I highly recommend. My appointments were always on time…read moreand the billing was accurate.

I have nothing but good things to say about Horsey Orthodontics! They have always been good to my…read morekids. Friendly staff and professional.