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Sparkling Image Car Wash

2.6 (90 reviews)
Closed 8:00 am - 6:00 pm

Services - Sparkling Image Car Wash

Auto detailing work

Car wash

Sparkling Image Car Wash Photos

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Reviews With Photos

interior after detailing
Brandon S.

My car had not been detailed in quite some time, so I decided to give Sparkling Image a shot. I purchased the "ultimate interior" detail service and they did a great job. My car is shiny and clean, and it feels as close to new as it can be. Additionally, the price was competitive compared to other nearby detailing services.

I would like everything in writing so that is noted you are speaking to me like a child! I would like a refund of the gift card and I am taking this hire up the chain. Again... I did not want or pay for a seat cleaning! And, if I did pay for a seat cleaning, they sure did not clean $75 worth of seat! I have never been spoken to like the "owner" spoke to me. Telling me to "LISTEN" when I corrected him because he was relaying WRONG information. $75 might not seem like a lot to him but is is for me. I had to splurge to get this for him after he saved up enough money to buy his own car!

Extremely disappointed with the service we received today. Paid for the most expensive wash and interior clean package available and was left with an interior that doesn't even looked touched. Seats not wiped down, no attention to cup holders or center console. What's even more disappointing is this isn't the first time this has happened to us with this location. Unsure if we will be coming back.

Jeri F.

Bought the Ultimate Interior Car Detail for $119. When I got home to assess how it looked, I was pretty disappointed. It looked very clean at face value- but details were definitely missed. Crumbs under the seat were missed, the back windowsill area was completely left untouched and there was hair and dust still back there, center console wasn't even opened because there was dog hair, etc. I have attached pictures of all this. I purchased the ultimate interior detail so that the "tough" areas could get clean, and they still aren't. The job they did- I could have done myself. Very frustrated. Update: Scott from Sparkling Image contacted me after I emailed and agreed to remedy the situation. I took my car back and they re-did everything. He was very wonderful to work with and made me happier. My car looks great now. I edited it to 3 stars instead of 2. I kept it at 3 since I still had to take time to get the job redone, but I still am very pleased!

Rear seat with removable mat. Not vacuumed or ran through scrubber.
Joseph S.

Waited forty minutes to pay almost fifty dollars for services. I get it dog hair sucks but a little effort goes along way when repeat business is a must. Very unpleasant visit granted the appearance of understaffing was prevalent. Rear floor mat not even vacuumed or wiped with even a dirty cloth let alone clean one. Upsetting but my money spends everywhere. I still even had dirt on my side mirror. Perhaps treating customers with an ounce of caring would prevent hurried practices that lead to a no repeat customer . My brother will be upset when he no longer will receive his carwash booklet next Christmas he will manage. Ladies at the desk are awesome as always as also the workers. JUST PLEASE SLOW DOWN AND MAKE YOUR PRODUCT COMMENDABLE AND NOT CONDEMNABLE.

Matt S.

Great car wash, they towel dry even with the cheapest wash! Glad to take my car here to get pretty!

Erin S.

Lots of options for washes here! You get out of the car and wait in the lobby as your vehicle goes through. I love car washes where you can see the process from the inside of the facility. Most employees were seen in gloves and masks, however some were not. Easy checkout and car pickup as well. Vehicle came out looking great!

Guys just standing around.
Jeff P.

Been coming here for years. I have always liked how they clean the inside of your vehicle however today will most likely be the last time I come here. They were extremely slow and the man power was just standing around. The line was extremely long because of it. Took almost a 1/2 hour from the time I drove onto the property to the time I pulled out. Really disappointing. They used to be so much quicker.....

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2 years ago

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1 month ago

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12 days ago

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7 months ago

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Jeffrey S.

Thank you for the review, Catherine!

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6 months ago

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Jeffrey S.

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10 months ago

For 35$ the interior cleaning could have been a lot better. very rushed and still dirty. I could done a better job myself. save your money

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2 years ago

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3 years ago

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Jeffrey S.

Thank you for the wonderful review, Brandon!

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2 years ago

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2 years ago

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2 years ago

Price was reasonable, service time was normal and the quality was very good. I will go to them again.

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Jeffrey S.

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6 years ago

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2 years ago

Only 4 stars because I haven't been there in a while. I've never had a better car wash

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Jeffrey S.

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4 years ago

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2 years ago

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7 years ago

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2 years ago

Quality and attention to detail has SLIPPED and good luck finding someone who speaks English you can point it out to.

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3 years ago

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3 years ago

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2 years ago

I wouldn't say a complete waste of money but if you like taking your car home to do finishing details things your place!

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6 years ago

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6 years ago

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8 years ago

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Christina

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6 years ago

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6 years ago

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3 years ago

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7 years ago

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3 years ago

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4 years ago

I have been going to this car wash since high school! Only car wash I use! They are all very friendly and do a great job!

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Jeffrey S.

Thank you for the great review, Elaine!

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6 years ago

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6 years ago

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13 years ago

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6 years ago

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Jeffrey S.

Thank you for the kind words, Andrea!

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12 years ago

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Christina

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7 years ago

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Christina

Hi Anthony - our Regional Manager has sent you a private message

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5 years ago

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9 years ago

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Christina

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6 years ago

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7 years ago

Customer service is seriously lacking, prices have risen and their services have gone way down.

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6 years ago

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Review Highlights - Sparkling Image Car Wash

Excellent car wash, was not very happy one time and made a complaint, received immediate calls from Scott.

Mentioned in 7 reviews

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Kopetsky's Full Service Carwash

Kopetsky's Full Service Carwash

3.0
(56 reviews)

Got right in on a Thursday evening at 5. There was no line. They did a decent job cleaning my car…read more It def needed it. Still the cheapest. $15 for the inside. The most expensive wash is only $37 (inside and outside)

Went to Kopetsky's today after years of not going there because I felt the service had started…read morelagging years ago. I grew up in this neighborhood so I have seen this place BOOMING with cars lined all the way down 16th St. It won't be like that any longer I can almost guarantee. I paid for both interior and exterior cleaning. I had moved a pair of boots on to the floor thinking they could just lift them and vacuum but NOPE they put them in the backseat thus leaving dried mud and debris on the seat. The cup holders and console were hardly touched and the vents were still covered in dust. I took a look around and wasn't happy so I asked one of the workers if he could bring another towel over. When he saw what they had left behind he said "I would tell the manager, he was just getting on them about being lazy... I can't say anything because he'll chew my head off because he says I try to do too much". I thought that was odd but as I was standing in the lobby, I had seen a grumpy little man with a pony tail talking to people like they were dogs, frazzled because they had just locked a customer's keys in their car. low an behold this was the "manager". When he came over I explained what I was unhappy with and he immediately started making excuses. Saying they weren't a detail shop, they do "light dusting" and he personally cleaned the cup holders and it was just "caked on dirt" - it was loose crumbs. They didn't even bother to sweep besides the seats. He didn't bother to look inside. I disagreed and told him I paid $34 for an INSIDE and OUTSIDE clean. He was combative and rude the whole time and decided that instead of just doing a better job, he had time to stand there and get into a screaming match with me in front of everyone there including my 14 year old brother who was in the car. I explained I didn't buy the basic package so I though that would mean a more detailed service (there's no description on the menu other that what they do to the outside) he claimed that "just because you spend more money that doesn't mean you get better service." Which LOL - anyways, during the altercation at one point he walked away and said something under his breath, ti which I asked him what he said - he came back for round two! Again yelling about how detail jobs are $250 and they're not a detail shop, I had unrealistic expectations. At one point he said "you are ignorant" to which I called him out again. His excuse was I was talking over him, and he tried to back peddle. I never called him out of his name, but I told him he's bad for business and he treats his employees and customers like trash. He needs to do better. After walking away a second time he called me a "f**kin dumba**" under his breath. Save your money and go to crew or somewhere else. This is a half finished service with a side of excuses as to why it's acceptable. Don't complain unless you want to get in a screaming match with a temperamental dude with a fragile ego who will eventually ruin his own business because he doesn't know how to run a respectable one. In the amount of time he spent arguing his piss poor performance he could have rectified what I was unhappy with. Instead he decided his time was better spent screaming at a woman with a child in her car.

Royal Splash Car Wash

Royal Splash Car Wash

2.4
(52 reviews)

I normally avoid car washes at all costs but my car was so dirty, I had no choice. Car washes have…read morescared me ever since I was a child and I guess I never grew out of it. I can usually handle the ones where you just drive in and park and it moves around you. There used to be 2 in my neighborhood but one closed and the other has been broken for awhile. I have noticed that this location is always really popular so I thought I would stop in. I pulled up and the staff immediately greeted me and helped me select a wash, then guided me into the wash. The staff were wearing masks. I also noticed that they had a separate line for monthly subscribers. The wash got my car 98% clean, but I did only select the $6 wash. They also have free vacuums making it a pretty good value. If you don't get a car wash, the vacuums are $2.

I got my car (Infiniti Q50) washed at the new W. 38th street location. The wash cleaned my car very…read morewell, but damaged my side view mirror. I was originally told by a staff member that the company would take care of the damages. He took my information down and said that someone from corporate would call me. I went up to the carwash 3-4 more times to find out when someone would call me and I was given an excuse every time. A month later, I received a phone call on a Saturday afternoon stating they were a manager and that the technician said they would not be paying for the damages because there is a sign up stating they don't pay for any damages done to the vehicle. When asked for the corporate number, I was told there isn't one. When I asked for the owners name, I was told they are very private. The a guy in the background stated I could go through my insurance. He then got on the phone and stated he was a manager and that they wouldn't be paying for damages. He then threw out that my car was SIX years old, and that it's been through snow and rain. He also stated he has an old car. When I told that my car isn't old, he then asked if I just got it off the car lot. I told him 2 years ago, I did. I then asked what he meant by that because my car isn't old or tore up and that it's irrelevant to what I'm calling for. He then moved on to tell me to look on Crew's reviews because I told him to look at the reviews with the damages done to the cars because of Royal's Car Wash. He said that stuff happens all the time, and that he has a million dollar machine. I told him damages never occurred at Crew and that he's giving me BS answers regarding my claim. He states I can go through my insurance and when I asked for the owner's info, he says he can't give it out and he says I can use his name, which he gives me. At this point, I was very frustrated as a customer and I got quiet. He says he has work to do and can't stay on the phone. Then hangs up on me. If you choose to go here, good luck!

Sparkling Image Car Wash - carwash - Updated June 2026

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