Shitiest car wash ever! My car gets cleaner at the damn gas station wash... came out to look, I have a white truck so you can see it wasn't clean, they just said you can go thru one more time it took them 15 mins to get to my truck the 1st time as I watched 4 cars after I paid go thru. this place use to be a goto now it just keeps going downhill.... Terrible read more

I was leery of coming here because of the meh reviews, but I was quite happy with the bumper-to-bumper detailing job they did -- the car was sparkling for our long trip for Thanksgiving! They even managed to ameliorate some of the scratches on the back hatch! Plus, the polished surface and treated windshield was totally ready for the rain. ~ $250... but not having to crawl around the car doing it myself, one week after stomach surgery = priceless. Thanks, y'all! read more

For 35.99 for a car wash you would think they would least try to do a good job. They will barely wipe down the inside of the car and then the floor mats are still dirty. They will spend about four minutes on wiping your car down and move onto the next one. My advice would be for the money go to prime car wash. At least they take pride in their work. read more

It's been several years since I've had my van detailed. It was difficult for me to find a place that offered reasonably priced detailing. My sister told me of this location because she's almost been a life long resident of the metro area. Sparkling Image offers many detailing packages, the most options I've ever seen. I selected the most expensive Ultimate package because I wanted a thorough job. When I picked my vehicle, it looked brand new again. They opened the side sliding door so I could inspect the interior. They were proud of their work and deservedly so. The interior was spotless again. I had a few tests for them to see how thorough they were. They passed all of my little tests. I dropped off the van at 9 am and it was ready by noon. By the way they are open when it's raining. I've seen places close during rainy days. Also in their little "store" where they sell air fresheners and that sort of thing, they offer ceramic disks for your cup holders. These things are great. They absorb the sweating water from cups so they don't drip on you when you take a drink. I'll be returning here for my next detailing service. read more

if I could leave zero stars I would because this is now my third time coming just for them to do a half ass job on my $30 purchase for inside and outside. I literally asked for a towel myself because that's how bad it was. They literally need to fire everyone there and just rehire people who would take the job more seriously. They are way more focused on speed than the quality of the business they do. Don't be desperate. Take your hard earned money elsewhere. read more

I was so excited to see Sparkling Image car wash when I needed to make a trip to Greenwood. I never get down that way. I bought the FS #1 Exterior and Interior wash for $31.00. This is a LOT of money for me to spend on a car wash. A LOT!! But I used to get my car washed, inside and out, when I worked in Castleton. I expected the same top-level clean from the Greenwood business as the Castleton location Sadly, it was not. The car was clean, but not the level of clean and the level of detailing I expected. Sigh...... read more

For 35$ the interior cleaning could have been a lot better. very rushed and still dirty. I could done a better job myself. save your money

My car had not been detailed in quite some time, so I decided to give Sparkling Image a shot. I purchased the "ultimate interior" detail service and they did a great job. My car is shiny and clean, and it feels as close to new as it can be. Additionally, the price was competitive compared to other nearby detailing services. read more

Sparkling Image Car Wash - interior after detailing - Car Wash Near Me - Indianapolis, Indiana

I would like everything in writing so that is noted you are speaking to me like a child! I would like a refund of the gift card and I am taking this hire up the chain. Again... I did not want or pay for a seat cleaning! And, if I did pay for a seat cleaning, they sure did not clean $75 worth of seat! I have never been spoken to like the "owner" spoke to me. Telling me to "LISTEN" when I corrected him because he was relaying WRONG information. $75 might not seem like a lot to him but is is for me. I had to splurge to get this for him after he saved up enough money to buy his own car! read more

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Extremely disappointed with the service we received today. Paid for the most expensive wash and interior clean package available and was left with an interior that doesn't even looked touched. Seats not wiped down, no attention to cup holders or center console. What's even more disappointing is this isn't the first time this has happened to us with this location. Unsure if we will be coming back. read more

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Bought the Ultimate Interior Car Detail for $119. When I got home to assess how it looked, I was pretty disappointed. It looked very clean at face value- but details were definitely missed. Crumbs under the seat were missed, the back windowsill area was completely left untouched and there was hair and dust still back there, center console wasn't even opened because there was dog hair, etc. I have attached pictures of all this. I purchased the ultimate interior detail so that the "tough" areas could get clean, and they still aren't. The job they did- I could have done myself. Very frustrated. Update: Scott from Sparkling Image contacted me after I emailed and agreed to remedy the situation. I took my car back and they re-did everything. He was very wonderful to work with and made me happier. My car looks great now. I edited it to 3 stars instead of 2. I kept it at 3 since I still had to take time to get the job redone, but I still am very pleased! read more

Sparkling Image Car Wash - Car Wash Near Me - Indianapolis, Indiana

Waited forty minutes to pay almost fifty dollars for services. I get it dog hair sucks but a little effort goes along way when repeat business is a must. Very unpleasant visit granted the appearance of understaffing was prevalent. Rear floor mat not even vacuumed or wiped with even a dirty cloth let alone clean one. Upsetting but my money spends everywhere. I still even had dirt on my side mirror. Perhaps treating customers with an ounce of caring would prevent hurried practices that lead to a no repeat customer . My brother will be upset when he no longer will receive his carwash booklet next Christmas he will manage. Ladies at the desk are awesome as always as also the workers. JUST PLEASE SLOW DOWN AND MAKE YOUR PRODUCT COMMENDABLE AND NOT CONDEMNABLE. read more

Sparkling Image Car Wash - Rear seat with removable mat. Not vacuumed or ran through scrubber. - Car Wash Near Me - Indianapolis, Indiana

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Price was reasonable, service time was normal and the quality was very good. I will go to them again.

Only 4 stars because I haven't been there in a while. I've never had a better car wash

Great car wash, they towel dry even with the cheapest wash! Glad to take my car here to get pretty! read more

Sparkling Image Car Wash - Car Wash Near Me - Indianapolis, Indiana

I will not be returning to this business. They allowed 7-8 cars to cut in front of our car during the process of vacuuming/driving the car into the car wash. This caused our wait to be incredibly long (over an hour). When I noticed all the cars in front of us in line were gone, I tried to politely address the issue with the staff at the front desk and the manager, the manager (over a walkie as she would not come out to talk to me) accused me of wanting to cut the line. I explained that all of the cars that were in front of us in line originally had been long gone. She did not care to listen to me. Stated the cars were exterior only. However, they were all getting vacuumed outside so that was not accurate. They appeared to be cars from a dealership so I suspect they gave them preferential treatment for that reason. This has not happened other times when I have utilized their services. On top of the severely lacking customer service, my car was not very clean when it got to me. Dirt on the windshield and throughout the car. For what they charge for a full wash that was disappointing. I will never utilize their services again. read more

Quality and attention to detail has SLIPPED and good luck finding someone who speaks English you can point it out to.

So I've been going here for years but was very disappointed with the customer service today. This was my actual conversation with the receptionist. Me..."Hi, I'd like to schedule an interior clean." Her..."We are booked through May." Me..."That's okay! I'm having a baby mid-June so that works!" Her..."I don't have a book." Me..."So how do I make an appointment?" Her...."I don't know." Me...."Should I call back?" Her...."I don't know." Me...."So I don't really know what to do here." Her...."I usually have a book and they didn't give me one." So basically you guys really don't want my business? read more

I literally just watched the guy jump in my new car, smash the gas and jump it over the thing on the wheel that pulls your car through. I waited over a half hour and paid over $30 and I still need to go home and clean my rear Windsor area and vacuum the rest of my car too. Will not be going back!! read more

I wouldn't say a complete waste of money but if you like taking your car home to do finishing details things your place!

Lots of options for washes here! You get out of the car and wait in the lobby as your vehicle goes through. I love car washes where you can see the process from the inside of the facility. Most employees were seen in gloves and masks, however some were not. Easy checkout and car pickup as well. Vehicle came out looking great! read more

Sparkling Image Car Wash - Car Wash Near Me - Indianapolis, Indiana

Been coming here for years. I have always liked how they clean the inside of your vehicle however today will most likely be the last time I come here. They were extremely slow and the man power was just standing around. The line was extremely long because of it. Took almost a 1/2 hour from the time I drove onto the property to the time I pulled out. Really disappointing. They used to be so much quicker..... read more

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The manager contacted me and had me bring my car back for a redo. SO it was taken care off. My used to go here when he worked for Uber to keep his truck clean. So I decided to go today we leave for vacation tonight. As you can see the vinyl area in front were hardly cleaned maybe just a half wipe. I guess I should have inspected it better. The outside looked good. Just not happy with the inside cleaning job. Maybe I'm wrong but I thought these areas would have looked clean not dusty and dirty. read more

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Innovative car washing! Pull into the drive and there will be two columns to follow. Chose your column and drive until you meet a member ready to help you chose the perfect way to make your vehicle Sparkle. Add-one available. The Full Service #2 is what I typically chose which is $24. Includes vacuuming with floor mat washing (if you have them), vehicle wash with undercarriage, mirror cleaning and dash wipe down. Typically, I would rate them 5 star but I chose to not allow them to vacuum my vehicle today since two members in my column were not wearing masks. The rest of the crew were though which was reassuring. This is the place I always take my vehicle. Good customer service with results that that always make my truck look brand new. read more

Sparkling Image Car Wash - Logo - Car Wash Near Me - Indianapolis, Indiana

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Horrible was not worth $34.99 terrible job they suck don't go there!!! Didn't wipe off door jams and inside dash dusty the car isn't even clean read more

Sparkling Image Car Wash - Hood of the car still dirty after a $34.99 wash not worth it - Car Wash Near Me - Indianapolis, Indiana

I have used Sparkling over 15 years. Lately, ...this year.. We are not getting a good job any more.. no vacuum in trays, drink holders or back hatch area, door jams not wiped down. entire front end of Durango hundreds of white water spots everywhere..!! not hit with towels at all. this is not one specific time... it is every time now..!! and if they are busy it gets worse,,!! so, now crew is doing a better job even without any towel dry... bums me out..!! read more

Took my car here yesterday for outside wash & interior cleaning. Spent about 32.00. Told the employee not to clean the very back (hatchback area) because I had stuff in there to drop off. Thought the front & back seat areas would be done extra well, since this should have helped make their job easier. Nope! After they got done I had to ask an employee to wipe out the open area under the radio (sticky crumbs, etc). Wish I would've looked the interior over better before I left. The doors inside weren't wiped off, the backseat wasn't wiped off, & the steering wheel was dirty still where the keys go in. There was even a fast food bag (paper trash) still under the passenger seat. (I had already thrown away some other paper trash myself before they got in the car. ) Spent 40 minutes doing stuff they should've done. I went here because the other car wash close by keeps raising prices. - Last visit was ok but this one was pretty bad. IF I go there again, I won't leave without ckg the car over so I don't pay for service not done. read more

This is the worst car wash! when my car came out, no one wiped it down or did anything! they let it sit in the hot sun and after 20 minutes I got in and drove off. Other than vacuuming the inside look the same as it did, when I brought it in. this is the second time I will never go back. read more

I was super excited to get my car detailed after receiving a gift card for Christmas along with new floor mats! I was set to drive to Florida December 27 and stopped in to get my car nice and clean before leaving! To my surprise, I could have done a better job myself. As I was leaving I asked if my car was ready and the man said yes as he looked over and was laughing. I'm not sure if I just asked during their funny conversation or if the fact my car still looked like this was the funny topic. Either way, I'm less than satisfied and will not be coming back. read more

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I just paid $24 dollars for a "premium" car wash - inside and out- and I open my door to this. This is ridiculous! Did they even vacuum?! There was also dirt in my side of my door. I don't think they vacuum or wiped that either. I used to rave about this place because I thought it was the best in town and I continue to drive out of my area for their service, but it continues to decline each time I go over the last couple months. Definitely not worth the money anymore. read more

Sparkling Image Car Wash - Car Wash Near Me - Indianapolis, Indiana

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Welcome to Indiana, where the weather is anything but normal. One day it can be sunny and warm, the next snow. On those days when it's nice out, who wants to drive a filthy car? Not me! I live downtown, but I drive clear to Greenwood just for a car wash because THIS Sparkling Image is the best car wash around, even compared to the other Sparkling Images in the Indy Metro area. For a mere $21, you too can be driving a nice clean car, both inside and out. After blowing a kiss goodbye to your car and walk inside to hide behind the glass windows for safety, your car is attacked by people in blue jumpsuits. They vacuum the inside of your car (I always make sure I don't have a lot of clutter in it so they can get everywhere) and run the floor mats through a machine that beats the hell out of them. Fortunately, at the same time, it also beats the dirt out of them. Are you one of those people scared of driving your sweet little car through the big scary car wash all alone? Fear not! While watching from a safe distance, they drive it in for you and your car rides all by itself, getting doused with water and soap from every angle, including the underbody. If you don't trust your car to be alone, you can watch it through the windows and point your finger at it if it misbehaves. After going through the carwash, a blue jumpsuit appears from out of nowhere and jumps inside and drives it out to a group of people waiting to hand dry your precious little car, wash the inside and outside windows, polish the tires and rims, wipes everything down, and sprays your choice of car scents inside (I choose new car, which makes my 1970 Ford Pinto smell brand new!) Make sure you bring a few $1's to tip the army of workers who work to make sure your car looks great. The tip container is just outside the door while you wait on them to finish. Oh yeah, and save your receipt. It's good for $3 off your next wash, as long as it's within 2 weeks (and trust me, they check). See.. already saving you money! read more

I have been going to this car wash since high school! Only car wash I use! They are all very friendly and do a great job!

This is my wife's favorite place to get her car washed, I've only been here one other time than today. I have to say that I was very happy with the experience today! I usually just go to Mikes but I might start coming here more. Sure, the prices are a little higher but they detail your car, like wipe off the dash, sweep the floors, add air freshener, etc. They did a great job and made my car look great! I had a $5 off coupon for the $25 deal and the nice lady running the cash register said it came up to $15 cause the computer was messed up or something, so I got $10 off instead!!! Win for me! If you want a great wash come to this place, it's a great choice! read more

Sparkling Image Car Wash - Making my car beautiful again! - Car Wash Near Me - Indianapolis, Indiana

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I had my van detailed last week and even after we emptied it the floors were trashed! The staff was very nice and friendly and I thought for the price they would do the best they could but it wouldn't be anything great. I was amazed at how great my van looked! I had to do a double take to make sure it was actually mine. I made sure to let the manager know the day of and thanked the gentleman who did it as well. Thank you so much! I am very impressed read more

Sparkling Image Car Wash - Before and after... it looked brand new!! - Car Wash Near Me - Indianapolis, Indiana

Just paid $29 for a wash that included the underbody but it's clear that the under body was not done. There Is still water spots everywhere where they are supposed to wipe down. There's film all over the hood. My advice is to pay attention to black cars. I work for a washing company myself and this kind of thing would never fly. Update: I was first contacted by the regional manager apologizing for the locations mistake and that he would give me a re-wash on the jeep then I got a call from Scott Yorn who is the manager at the location saying that if I come back that he would fix the issue. Scott was very nice and diligent to my situation and fixed everything that needed to be fixed. The undercarriage looks great and the interior looks good and there is no film on my hood. I just wish for the next time if anytime I go again that it would look that it'll look the way it's intended to look the first time. The staff has great potential to do well but falls short in certain areas. read more

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I'm very upset with this Company!!! I've been a loyal Customer, paying $54 dollars a month for the #1 Unlimited Service, for about 6 years now; usually only getting my car washed about once a month...maybe sometimes more. They usually do a Great Job, but one has to watch them closely, to make sure they do everything correctly!!! But, here is what happened, that infuriates me...My car was hit by a Snow Plow Truck, and it must go get repaired and Painted, the whole front of the car. So, the special Paint that is used, it has to cure for 90 days, before it can go through a Carwash. Today is the 19th, and my credit Card should be charged on the 20th, so I called to let them know and BUT they submitted my credit card one day early; charging me $54 a day early...they can't reverse it!!!!!! But, they told me, I could still use the Carwash UNTIL April 20th... I don't have a car to use it with!!!!!! How stupid!!!! I explained about the 90 days AGAIN and she said she understand, but I can use their service until next month...HOW?!?!?!?!?!? Dumbasses!!!! Pisses me off that A) they charged my card early....B) I can't use the service, but she tells me, I still have use for the next month!!!! HOW STUPID IS THAT?!?!?!?!? read more

Ah ok job to pretty bad job most the time. I should try somewhere else. The sweep guys do a good job but the people on the finish end where they clean your windows and interior are mostly horrible! Inside windshield looks half assed cleaned and so does the dashboard. They'll spray air freshener and get it all over the plastic panels and will stain. Not the worst but certainly not the best car wash. Went back to try them yesterday, exact same issues. Swept fine HORRIBLE window washing. $23 for a crappy job. Btw I never did get a message from management. read more

I love the product that this car wash uses! My SUV shines for days and it smells great too! Any issue I've ever had have been addressed in a prompt, professional and courteous manner. This is by far my favorite car wash / full detail shop around. Highly recommend!! read more

Customer service is seriously lacking, prices have risen and their services have gone way down.

They took over 2 hours long then I was told when I set up the appointment and then they killed my battery and wouldnt do anything about it so I had to have my car towed. And they didnt tell me this till after I had tipped them. The car was cleaned well at least read more