I was looking for a touchless car wash for my new car and this place does it right! Very impressed…read morewith the quality and it leaves no streaks. Unlike other car washes, this did not damage my trim and was very easy to do "touchups" with a shammy. Highly recommended if you have a soft paint car that you wanna keep looking nice so far I've used this for five months and it has been amazing! I will not go anywhere else for a car wash!

Great place to take your vehicle if you can't take it someplace like Crew. This touchless car wash…read moredid a great job on my corvette. Only complaint is the drying time is not long enough, only 1 minute. 2 minutes would take care of everything. I still needed to get out and hand dry just a little bit. prices are comparable to other touchless car washes in the area.

Shitiest car wash ever! My car gets cleaner at the damn gas station wash... came out to look, I…read morehave a white truck so you can see it wasn't clean, they just said you can go thru one more time it took them 15 mins to get to my truck the 1st time as I watched 4 cars after I paid go thru. this place use to be a goto now it just keeps going downhill.... Terrible

I was leery of coming here because of the meh reviews, but I was quite happy with the…read morebumper-to-bumper detailing job they did -- the car was sparkling for our long trip for Thanksgiving! They even managed to ameliorate some of the scratches on the back hatch! Plus, the polished surface and treated windshield was totally ready for the rain. ~ $250... but not having to crawl around the car doing it myself, one week after stomach surgery = priceless. Thanks, y'all!

I had never been to this car wash although I had friends who have. It was recommended to me. I pull…read moreup and there is nobody around. Finally the girl come out, she asks what I want and recommends a scent. When I go through the car wash, there is nobody to guide the car in (as with most washes), Finally someone comes out looking like I disturbed her sleep and lazily guides my car. Then get out of the car wash and I have no idea where to go! There are no signs and cars are piling up behind one another. Finally some kid comes over and directs me to a bay. After sitting for a min, a woman comes up and gestures me out of the car. I assume the waiting room is for me. What happens next I dont know because nobody tells me. My car is moderately clean for the 22 dollar charge. 44 dollars in total, and I'm not completely sure ill be back if this is the service.

Worst first time experience ever !! Don't ever bring your vehicle here at all !!…read moreThey damaged my vehicle and claim my vehicle was like this when I bought it in. Now they are refusing to give me footage and images that clearly show that it was damaged at there establishment! Management and upper management have no accountability at all they choose to ignore me and my emails ! Don't ever bring your vehicle here !

I am leaving this review specifically for Franklin, IN Brad's Carwash. The Director/MGMT & team are…read moreincredibly kind! We have had a membership for 2 months now and each visit is a great as the previous. Incredible Value! My 6 year old is obsessed & fascinated with Car Washes so a membership is the only affordable way to bring him through daily! I have to mention that the Director/Staff are SO cool to acknowledge and accommodate my boy's interest with fun visits. We are quite literally your biggest fan! :P Stick around please! Highly Recommend!

Brads "car wash" (aka: garbage disposal) ripped the rear wiper off of my wife's new car. The staff…read moreworking told my wife that they aren't responsible. My wife's car is new and had no damage prior to going to this car wash. I will file a claim with usaa and let them go after brads car wash. Disgusting customer service. Don't go here if you don't want your car ruined.

I purchased the $21 spl. They told when it ends and to come…read morein to stop it. I came in 1 day early and was told I was late my credit card was charged 24 hours at early at 12:01 so I couldn't stop for 30 days . As far as the WASH,vacuum and service it was GREAT. with all this i asked when should stop my wife's car was told at least 7 days so they looked it up and said it ended in 7 days to be sure So I stopped it. Then was i would not be able to wash after this minute SO STOPPING 1DAY EARLY YOU ARE EXTENDING 30 FOR $55.00. And stop 7 days early as recommended you lose 7 days of service!!!!!! The minute you tell the the cashier touches the key. You Are DONE when you pull away from the window you are told you can not wash your car go around the cones. With days left?????

As far as a car wash, it's great but I was offered to purchase 1 wash get a month free. Duh! Of…read morecourse I'd do that, NEVER was I told I was signing up to a subscription or that I had to come in to cancel. Until I saw the $41.99 charge to my checking account. This is NOT a good way to do business. Color me VERY unhappy.

I like Crew Carwash. This particular location has stopped me and asked me to remove trailer hitch…read more Kind of a pain but this is the only location that has requested that if me usually Crew gets my vehicle pretty clean. Now and then I have to run through a second time because of the bug splatters. Overall this shop does a good job.

This location has the worst dryers I've ever encountered at a Crew. Our vehicle was still soaked…read moreafter. It's the tightest fit as well. Not great for full sides trucks. The Southport Rd location is better than this one. The truck still got cleaned but I should have went elsewhere. I have the monthly subscription so I'll just pop in the other one but I would have been pretty unhappy if I paid for this.

Sitting stuck in the middle before the dryers. I'd drive out if I knew everything was rinsed off…read more If it's not working then close it and fix it

This carwash company is good. But keep in mind before you buy a membership the vacuumed are not…read morefree hahaha. For $45/month I thought we would be able to use the vacuumed for a car wash as well (or at least that's how it is in AZ/CA where we have lived before) if you want to vaccine it's $2/8 minutes and the vaccines are no better than the free ones at kopetskys. If we lived closer to that one I would cancel my membership and move to that one solely for the free vacuums.

I normally avoid car washes at all costs but my car was so dirty, I had no choice. Car washes have…read morescared me ever since I was a child and I guess I never grew out of it. I can usually handle the ones where you just drive in and park and it moves around you. There used to be 2 in my neighborhood but one closed and the other has been broken for awhile. I have noticed that this location is always really popular so I thought I would stop in. I pulled up and the staff immediately greeted me and helped me select a wash, then guided me into the wash. The staff were wearing masks. I also noticed that they had a separate line for monthly subscribers. The wash got my car 98% clean, but I did only select the $6 wash. They also have free vacuums making it a pretty good value. If you don't get a car wash, the vacuums are $2.

I got my car (Infiniti Q50) washed at the new W. 38th street location. The wash cleaned my car very…read morewell, but damaged my side view mirror. I was originally told by a staff member that the company would take care of the damages. He took my information down and said that someone from corporate would call me. I went up to the carwash 3-4 more times to find out when someone would call me and I was given an excuse every time. A month later, I received a phone call on a Saturday afternoon stating they were a manager and that the technician said they would not be paying for the damages because there is a sign up stating they don't pay for any damages done to the vehicle. When asked for the corporate number, I was told there isn't one. When I asked for the owners name, I was told they are very private. The a guy in the background stated I could go through my insurance. He then got on the phone and stated he was a manager and that they wouldn't be paying for damages. He then threw out that my car was SIX years old, and that it's been through snow and rain. He also stated he has an old car. When I told that my car isn't old, he then asked if I just got it off the car lot. I told him 2 years ago, I did. I then asked what he meant by that because my car isn't old or tore up and that it's irrelevant to what I'm calling for. He then moved on to tell me to look on Crew's reviews because I told him to look at the reviews with the damages done to the cars because of Royal's Car Wash. He said that stuff happens all the time, and that he has a million dollar machine. I told him damages never occurred at Crew and that he's giving me BS answers regarding my claim. He states I can go through my insurance and when I asked for the owner's info, he says he can't give it out and he says I can use his name, which he gives me. At this point, I was very frustrated as a customer and I got quiet. He says he has work to do and can't stay on the phone. Then hangs up on me. If you choose to go here, good luck!

Isreal had his work cut out for him, as one of my 2 dogs sheds a lot . My car looks better now than…read moreit did 7 years ago when I bought it. I will 100% be back. Plus, Israel turned on his space heater for me when I was waiting for my ride to pick me up after drop-off in the morning. The little things make all the difference, and he made sure to take care of them all.

Deep clean was perfect for what my wife and I were looking for, for the price. Aaron rocked it out…read morein a couple hours and was super efficient! We look forward to using them in the future.

Always a wonderful experience at the Crew location. The staff are friendly, attentive, and always…read moremake sure you have everything you need. The service and value make this my "home" location on the south side.

Service was efficient, friendly , informative, and personable. Value for the cost is very goodread more