I chose Sparkling Palaces after my long time independent cleaner decided to quit the business. I've been pretty happy with their work over the past 6 months. They don't send the same people every time, but that's why one hires a bonded service, right? Every cleaner has worked to the same high standard. Larry and Brielle stand in my memory. I would only wish that each person signs the note they leave on the counter so that I can remember each name. read more

We needed some extra oomph and muscles to help with a deep clean to clear out the cobwebs and dust after some remodel work. I liked their vibe from the start. Local, friendly, professional and excellent communication throughout. Our old house only gets so clean, and they really did put some good old fashioned elbow grease into the full day of work -- and the fact that they use non faux-smelly cleaning products put the Cherry on top of my review. I'll look to book this company again for more regular service as needed and highly recommend if you are looking for above and beyond attention to detail. read more

I wanted to update my review now that I've been using Sparkling Palaces for a few years. They've cleaned two homes I've lived in during this time. Unfortunately I won't be able to continue using them much longer, because we're moving to Vancouver next month, and they only service south of the Columbia. With each move, Amy has re-quoted based on the new house specs, but the price didn't change significantly. The Sparklers nearly always arrive during the schedule timeframe, and if they don't, Amy does her best to keep me informed and work out a solution that benefits everyone. The way Amy and team have handled Covid while my husband and I both work from home had been great. The sparklers always arrive in masks and keep their distance. We worked it out so that we can be outside on the patio working while they clean inside. I feel very safe letting them into our home. Every sparkler I've interacted with has been so positive and professional, and they all seem to love our two cats, which is great. It takes anywhere from 2-4 hours to clean our 1700sq ft home, depending on who is scheduled, and the details of the job. It's been rare that any issues with the cleans have come up, and Amy always addresses them swiftly and with grace. If you're considering hiring someone to clean your home, I highly suggest getting a quote from Amy and her team--they're a small, local, woman-owned business, who pays their employees fairly and makes sure they have time off and other benefits, uses green products, cares about black lives, and contributes back to the community. What could be better? (They could expand their services to Vancouver! ) read more

After another company canceled on my real estate client a few days before listing photos, Amy and Chris worked quickly to ensure we were taken care of and the 'palace' was sparkling by the deadline we needed. They were both so kind in our communication, and the clean was great at a competitive rate. I'll look forward to recommending them in the future, and am recommending them to you now! read more

My wife and I both agree that the service we received was outstanding. Casey and Micky were friendly, professional, and focused on the transformation service. We were delighted by the attention to detail and felt like our home was given the love and attention we were looking for by going with Sparkling Palaces. We would give a grade of 99/100 - truly excellent. The only 1 point knock - and this is extremely minor - is a missed dusting on a furniture piece in the kitchen corner and some bathroom baseboard dirt/stain behind the door (hard to see and very small). Again, we were hard pressed to find anything wrong and thought they both did a fabulous job. We loved seeing our child's bed made, clothes folded, and a little stuffed animal tucked into the covers - what a fun little detail to see. It made us laugh. We also loved having the bed made with new linens and the great feeling walking into a clean home. We look forward to getting our next service completed in 2 weeks (post-family visit which will be nice). read more

We've had many house cleaners over the years, and Sparkling Palaces has consistently been the best. Heather and Natalie did an especially great job on Friday, leaving floors, tabletops and kitchen counters gleaming. I like that they add one extra task each time, such as wiping down the fronts of kitchen cabinets and getting rid of cobwebs on the front porch. Owner Amy Boggs has done an excellent job of navigating Covid, including frequent communication about new safety measures and any schedule changes. Highly recommend. read more

Sparkling palaces is awesome! They have been cleaning for us for years! Thank you so much Alex and Garrett for all the special attention to detail you do! We are so pleased by all your hard work ! read more

This was the first time we've had someone else clean our home, and it was well worth the investment. Amy has been super proactive about reaching out - she was in touch the day after I submitted an inquiry online. We were easily able to find a time that worked with my schedule for her to come by for an initial consult. We walked through the house and talked about what we want and expect, and she was clear about how Sparkling Palaces works. She brought an FAQ sheet to be sure we were on the same page. Bryana, Kelsey and Emily came today, and our house looks great. We have pets, and thus pet hair, and I am pleased to see how well they cleaned even the most challenging parts of our house (window tracks... ugh, but they look great). This was well worth the cost and we look forward to regular service going forward. read more

I have given a lot of thought to writing this review for Sparkling Palaces. I considered writing a personal email to Amy Boggs to express my feelings regarding our limited interactions, but I think others need to know what kind of person they'll be dealing with if they choose to hire her services. I live in the tiny neighborhood of Bridgeton, a very desirable area with floating homes, townhouses and condos down the road from the Portland Yacht Club. I explained my living situation to Ms. Boggs -- I live in a small two-bedroom apartment in a building with only three other apartments -- and that with the extra hours I'm taking on at work, I need some help keeping up with general housecleaning. She seemed super sweet on the phone, in fact too sweet, but also very professional; she even followed up with an email before her scheduled walk-through of my home. As I'm standing on my front porch waiting for Ms. Boggs to arrive for our consultation, she calls me to ask if my building looks like "[describes my building]." Thinking she's lost, I let her know that sounds like the right one but that I can't see her or her car. She informs me that she's parked across from my apartment at the marina but refuses to even come to the porch to speak with me because she's "afraid to enter the building." Stunned, I ask again if she's sure she's at the right place. She assures me she is but that she has to consider her own safety and won't be able to help me with my cleaning needs. "Click." For days following this incident, I wasn't even sure what I should do. Frankly, my feelings were hurt, and I felt completely insulted. Somehow my home, which I happen to love, is good enough for me to live in but not good enough for someone to clean? I'm still not sure what Amy Boggs has against me or my apartment/neighborhood...maybe my building is too ugly or old and she isn't up to the challenge of cleaning it (although she didn't even pay me the common courtesy of looking inside my home to find out). Perhaps she felt that she might be mugged or shanked walking from her car to my front door, but seriously people -- I live down the road from the PORTLAND YACHT CLUB. It ain't Compton. I want Amy Boggs to know that I also work for a small local business, and if we ever treated our clients with the same disrespect and contempt she showed me, we would not only lose our base of loyal, repeat customers but also our many new clients who hear about our services through word-of-mouth. And they're all shown the same level of consideration, whether they live in a mansion or a minuscule studio apartment. Unless you enjoy feeling belittled and insulted, I absolutely do not recommend using the services of Sparkling Palaces for your housecleaning needs. read more

I just starting using Sparkling Palaces and am very impressed. Amy was very personable on her visit and proactively attentive to our needs. She gave me a fair price up front and assurances that there wouldn't be any surprise extras like we ran into with other services. Alice and Kelsey were fantastic and really did turn my home into a "sparkling palace." It's wonderful to have the piece of mind that our home will be cleaned and cared for with attention to detail. read more

Amy first came by to give me quote she was very professional and quoted me $300 for a first time cleaning a little steep especially since our place is about 600 sqft, but our place was pretty messy and dirty so I complied. There after it was going to be 135, still a little pricey but I was really impressed with the first cleaning so I thought it was worth it. Unfortunately the matienence cleaning thereafter was considerably below the stardard she set. Dusty blinds, unmopped floors, uncleaned tub and bathroom sink. I emailed her to let her know how I was dissatisfied with her companys services and she offered a hour cleaning for free, which I guess is nice but I would of much rather had a well cleaned house the first time. Anyone have any recommendations on good solid house cleansers? read more

The name truly says it all; the Sparklers will literally leave your house sparkling! We have a 2 story, 1900 sq ft house, and had tried out several different house cleaners before stumbling upon Sparkling Palaces. Previous house cleaners were "good" but not amazing. Take it from this ultra-organized Virgo - the Sparkling Palaces crew does an exceptionally amazing job. After a full year of them cleaning my house on a bi-weekly basis, I regularly see them not only accomplish the job at hand (leave my entire house "sparkling"), but also routinely go above and beyond. They do little things that only the homeowner would notice and appreciate...and appreciate it I do. Example: One week they went out of their way to clean up some cobwebs on my back porch. That's not what they're paid to do,nor did I never asked them to do it, but they saw the need and simply did it. This is just one of many awesome examples I could point to. It's this type of excellence that really sets them apart from the rest of the pack. Amy and the rest of the Sparklers are top-notch. Thank you! read more

Over the last 2 years I have had 4 different cleaning services come to clean my house due to broken ankles, pregnancy/new baby & now returning to work while husband works 16+ hour days. We've had deep cleans, we've had maintenance cleans and we've had cleaners who come _highly_ recommended. But none even came close to the attention to detail and thoroughness that Sparkling Palaces brought this week. We have a funky house - old, patch-worked wood floors, unfinished baseboards, and exposed 2x4s in the living room ceiling. We also have 3 cats and a dog, so lots of places for animal fur, dirt and dust to settle in. SP did an amazing job hunting down all of that dirt and fur and leaving everything white glove clean. And not just that, but they did more than the surface - like wiping our fridge down and reorganizing our magnets, wiping out our fruit bowl, removing books from the shelves to dust, organizing our cookbooks and even changing the crib sheets. Verity was at our house right at 8:30am and happily greeted our dog by name! During the cleaning a couple questions came up and Amy contacted me to make sure everything was taken care of to our needs. When I came home I barely recognized my house! Left behind was a sweet note saying how much the team loved our creative/funky house and not a spec of dirt to be found. Honestly I didn't want to do anything but sit/sleep for fear of ruining all of their hard work! Looking forward to having the team come back and have already recommended them to a few co-workers looking for a service. If you are really looking for a _deep clean_ for your home SP blew the other 3 services we used in the last 2 years out of the water. Amy is sweet, responsive and thorough and a pleasure to work with and the staff that came to our house definitely left us happy happy SP clients. read more

Let me say first that I've never actually had Sparkling Palaces clean my place--I can't get them to call or email me back. A while back I submitted a request via their website form. I never received a call back, but wasn't too worried--it's technology, sometimes it fails. So, I called and left a message. I'm still waiting for a call back... So, if a business is so unresponsive to a request for MORE business, then I'm guessing they won't be very responsive if you're actually a customer. Even a courtesy call to say they don't need my business would have been better than simply not responding. read more

Everything looked amazing! I'm pretty sure that's the cleanest the house has been since before we bought it. And Kitara, Heather and Anne were happy to accommodate my requests (do inside the medicine cabinet and clean the landing and stairs to the basement). They didn't get to the stairs but told us they'd be sure to get it next time! read more

THE ZOMBIE APOCALYPSE! In Portland, I think we all accept that the Zombie Apocalypse is as inevitable as the Cascadian Subduction Zone Earthquake. Which is good. We should all be prepared. Many folks however, overlook a very simple truth that should concern us all. We will all fall into one of two categories: 1) We are survivors canvasing homes for goods and shelter OR 2) We perish early and others will look to our homes for sanctuary. Given these truths, we must ask ourselves: Are our homes as clean as WE would expect from the homes of others, as we scavenge for survival? (Because we will be survivors; obviously!) These are the immediate concerns which lead my significantly better half and I to reach out and find a quality cleaning service (the four children and dog had NOTHING to do with this). We will be prepared. We couldn't have found a better solution to this worldly problem. Amy and her Sparklers offer a service that goes above and beyond all expectation; boldly dipping into wildest dreams even. It's incredibly rare to find a company who takes such pride in the quality of their work and the customer services that they offer. Not only is the owner, Amy, incredibly personable, but all of the Sparklers are as well. There have been times that we have needed to be home while the Sparklers work their magic and it only goes the way that we want; the Sparklers will strike up a conversation if you feel chatty or merely act as miraculous shadows of cleanliness silently drifting through your home. There have been very few times that I've made brilliant choices right out the gate (saving Star Wars figures, buying Apple stock in 1986, keeping my Tamagotchi alive for ten years), but I couldn't be more grateful for having nailed this choice from the start. You too can be a winner! Enlist the Sparklers and prepare your home for the impending hoards of living dead regardless of whether you're a survivor or a provider! read more

I feel incredibly lucky to have found Sparkling Palaces and to have connected with their Stellar team! My husband and I own a business and with our schedule growing increasingly busy and with more traveling it has been hard to keep up. We had an initial meeting with Amy who is clearly very passionate and committed to her work. She asked questions and discussed their approach, to ensure that we established the right set of services. We recently received our first detailed cleaning that we arranged to have while we were away on business. It was truly a delight to return from our trip to a transformed home! Often, I have a sneaking dread coming home from traveling, knowing that there will be a mess to contend with....this time there truly was a sparkle! Dakota and Ashley did an incredible job and clearly put such thought and care into their work on our space. I don't think our condo has been this clean since we bought it. I was especially impressed with the kitchen sink area and bathroom that looked better than I thought was possible We are already highly impressed and we are excited for the regular cleanings that have the potential to be a huge time and energy boost for us! read more

I recently started using Sparkling Palaces for our 2br/1ba townhouse. I spent a long time researching places, and landed with them due to the best balance of cost/what's included. Some people prefer a more "we do whatever" approach, but I like that they have a detailed "what's included" list, as I can budget better that way. I also just like that they can come and go without me having to think through a list of to-dos. We just had our first sparkling, and it went great. Kelsey and Alex did a great, detailed, job (in far less time than I could have, too) and I can't wait to have it this clean on a regular basis. read more

We love Sparkling Palaces! I'm so impressed with the attention to detail on both the initial and subsequent cleaning sessions. The pricing seems competitive with other companies but compared to other experiences I have had with cleaning companies locally Sparkling Palaces does a much better job. We especially love Anne. She is sweet, efficient, flexible, and thorough! read more

We've been with Sparkling Palaces for a few years now. We were happy in the beginning, but in the last two years prices have gone up ~20% while quality has deteriorated. Scheduling has also been inconsistent. This summer alone they had to reschedule 3 or 4 times due to not having enough staff to cover someone's sick day or due to the heat. I am empathetic to wanting to ensure staff is cool, but we have air conditioning and this fact was not taken into consideration. We've also found the customer service to be increasingly rigid. For example, Sparkling Palaces had to reschedule their cleaning due to the heat (again, despite our air conditioning), so they cleaned our house a week later than normal. We notified the owner that we would forgo our next cleaning given there will only be a week in between cleanings. She notified us that we would be charged an extra 20% at our next cleaning because our house would be extra dirty because of the extra week in between cleanings. In short, they are penalizing their customer for a problem that they caused. I expect more when we are paying $100 an hour for cleaning services. read more

Sparkling Palaces has been cleaning for us for a couple of years now and they are the most detailed cleaning service we've ever had. Amy is always gracious and professional. Her Sparklers, Casey and Shelby are amazing! Our house has never been cleaner or looked better. read more

This team is amazing! Amy and crew have been cleaning our house for the past two years. The constantly do a great job. Amy takes the time to go through and note all the nuances and particulars that each house has. The cleaners always do a great job. Amy is so responsive anytime there are issues. The whole team was great working with our dog who just started staying home while they were cleaning because she is getting older. Anne and Kitara where super friendly to our dog and worked with/around her while they were cleaning and I was at work. Fully recommended! read more

Alice, Anne, Sheena, and Kitara did a fantastic job of cleaning our home! I'm really happy with their hard work and great results. The online request for a quote is expedient and you still receive an in person walk through prior to the first cleaning. The quality has remained five star in their follow up cleanings. read more

Sparkling Palaces is awesome! Alex and Garett came to our home and I felt very comfortable leaving them to it while I left to do some work. When I came back our house was "sparkling"! They did a wonderful job and exceeded my expectations. It's so nice to have some extra time in the week to get things done and not have to worry about cleaning on top of it. I also appreciate the fact that the company pays a living wage to employees and uses only non-toxic cleaning products! read more

This was the first time I used a housecleaning service so I was sure to do my research. There are so many options to choose from. Out of the 3 companies I called, Amy's company stood out from the rest. Every interaction-- from the initial walk through of my home to the timely response to my emails- was extremely positive. She was also able to accommodate using natural cleaners I was currently using in my home. The day of the cleaning Amy and Alex arrived on time and were extremely pleasant and professional. When I came home, I was very happy to find a sparkling house! Amy and Alex paid great attention to details and it was so evident when I walked into my home. The baseboards and floors were spotless. Granite counters and appliances were shiny and clean. Carpets has the fresh vacuumed look. Pillows neatly arranged on couches and I could tell all rooms were "sparkled". Everything she said she would take care of, she did. I keep a very clean home and it has got to the point where I just wanted a good deep cleaning. I am so pleased with the work that I will be scheduling monthly service. Why didn't I do this earlier?! :-) Amy takes great pride in her business and it shows from the moment you meet her. She is punctual, professional, listens to her clients needs and is trustworthy-- which is so important when you are having work done in your home. You can tell Amy loves what she does. She has been a pleasure to work with and I highly recommend you consider giving her a call. Lastly, it felt good knowing we were supporting a local business!! Thanks Amy! read more

I've been very impressed with Amy and her group of "Sparklers." They are polite, professional, show up on time and get the job done and done beautifully. There is tremendous attention to detail and a lot of follow-up before and after a cleaning to make sure things are done right. Amy pays her Sparklers a salary with benefits which I think is probably unusual in the cleaning industry. This assures a good working situation for her employees who in turn bring a great attitude (and great cleaning supplies!) into your home. And they write the sweetest notes after they have finished their "sparkling." read more

Sparkling Palaces did a great job on my house. They went above and beyond in their attention to detail, even cleaning and basically restoring an old teapot that I thought was beyond hope. Their prices are fairly high, and ended up being too high for me in the long run, since I don't really want to pay for that deep of a cleaning on a regular basis. I did not experience the negative interactions described in the other reviews here (and I think it's very strange that Yelp is filtering out all of their 5-star reviews),. Amy was very responsive and very professional, and my house looked great! read more

we called sparkling palaces to clean our 5000+ square foot home after the previous cleaning company continually missed things, billed us incorrectly, and were a consistent source of headaches. amy and her team of sparklers have been such a breath of fresh air! not only are they professional, timely, thorough, and reasonably priced -- they are such a pleasant group of people to have in our space. they have never missed a clean, are always on time, and are all so friendly and fantastic. we run a business out of our home, and there are usually several employees working out of our home while the sparklers are here, so having a team of cleaners with positive energy to contribute to the space is amazing. they regularly ask how they can be improving, and are so open to all our feedback: both constructive (which is hardly ever!) and positive. thanks amy and the sparklers! i couldn't imagine a better fit for our busy home! we love having you here! read more

After years of hemming and hawing I finally hired Sparkling Palaces to clean our house once a month, and my only regret is waiting so long. Affordable pricing, responsive ownership, and Alex did an amazing job on our house. Highly recommended! read more

Amy Boggs is professional, kind, genuine, and smart. Everything a business owner should be. I am impressed and I will continue to recommend her and her business in the future! read more

We've had Sparkling Palaces beautify our house for around three years, and could not have picked a better cleaning service! The "Sparklers" always arrive within the time-window, they are great with our two big (energetic) dogs, and the house looks wonderful when they are finished. They always have a great attitude and are very friendly. I work from home so I'm almost always here when they show up, and they are very respectful and hard-working. Highly recommended! read more

We couldn't be happier with Sparkling Palaces. They are professional and have exceptional attention to detail. Verity goes above and beyond weekly and has quickly become one of our dog's favorite humans. I highly recommend them, you won't be disappointed! read more

We found Sparkling Palaces online looking for a house cleaning service. They were the only locally owned business. Their stellar reviews made them our first pick. We were delighted when a cancellation allowed them to meet our deadline. Wow! Amy Boggs the owner came out to go over all the rooms and explain what would be done. See their checklist on their website. SERVICE. The little cottage was in serious need of cleaning before we paint and move in. Now after 3 sparklers came and cleaned, it is a sparkling palace. Once we move in, we're signing on for biweekly house cleanings. They are professionals! read more

These folks are the best cleaners we've ever had. Always punctual and cheerful! Every trip they do something special that I never would have thought of. Our house is small, but our dogs are messy (shedders), and the cleaners always get every dust bunny (not easy). A special thanks to Elis today for putting up with me coming and going and leaving the place fantastic! read more

Wow, these folks work hard....and my house really looks fantastic now. Way more attention to detail than the last service I used. They scrubbed the baseboards and they look like they've been freshly painted now! I'm extremely impressed. read more

Still very happy with Sparkling Palaces. They went above and beyond the call of duty when we were out of state to take care of our home. Without them, we would have missed a much needed garbage pickup and would have developed a science experiment in the coffee pot. Instead, we have come back to a healthy, "sparkling" home, ready for guests to arrive this evening. read more

If you don't have a nice house, don't bother. Amy, the owner, gave me an initial quote over the phone "so as not to waste anyone's time" and as I agreed to her range of possible costs for weekly, and biweekly cleanings, she then came over. She was very nice, and professional, and even wore booties for the estimate, which I appreciated. However, in an obviously passive way of saying "I don't want your business," her actual cost was almost twice her original estimate. Her email reply was a very 'nice' way of saying "take it or leave it." It needs to be stated that I have never had my house cleaned by this company, so I can not comment on their quality of service in that regard. Kudos for her for having so much business she can pick and choose, I suppose. But honesty would have been nice. read more

Sparkling Palaces is the best cleaning company in Portland, enthusiastically recommended to me by five of six people I asked for a reference. The owner is a beacon of warmth, positivity, hard work, and ethics--she's thorough and fair, thoughtful and kind. read more

Sparkling Palaces is as good as it gets for a professional, and affordable option to to have your house cleaned. The owner, Amy, came to my house to do the initial quote and noted all my problem areas and preferences from the start. I also wanted to stick to a budget and she was happy to accommodate. I had the sparklers come once a month and it was always the best day to come home. They would go above and beyond each time and clean something extra each visit to add to my surprise. I also have a small french bulldog who can be a lot sometimes, but the sparklers always took time to give her pets and love during their time in the house. I can't speak highly enough about this team, they do an amazing job, communicate dates and times well, and are an affordable option. read more

Sparkling Palaces came yesterday for their initial visit & deep cleaning on my house and all I can say is WOW! The owner assured after that my after they came my house would be the cleanest it's ever been and now I can assure you that this is truly the cleanest my house has ever been! They exceeded my expectations, were very friendly and attentive and worked with integrity. It was worth every penny- I keep looking around my house (especially my kitchen) in disbelief. Alex was truly awesome- she was very friendly but allowed me my space to work- and she just worked very hard to take care of my space. I work with a lot of different people & companies on different levels and I am extremely impressed with Sparkling Palaces- highly recommend them. read more