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    CarMax

    CarMax

    (871 reviews)

    I've purchased two previous used cars at other CarMax locations and have been happy with both the…read moreexperience and the cars I've purchased. After putting over 200K miles on my current vehicle I decided it was time for a new one. Online, I found two I liked, one at a Honda dealership and the other at CarMax. The dealership option had more miles than I'd like so I went to CarMax first. My CarMax option was at the car lot in Duarte, but they shipped it to my nearby Irvine location at no fee so that I could look it over and test drive it. I met Byron at an appointed time, test drove it, asked a bunch of questions, and inspected it thoroughly. I liked it even better in person than what I saw online and made the purchase. Byron made the buying experience quick, easy, pressure-free, and made me feel comfortable - he's great at his job! I love my car.

    CarMax Irvine was a useful place to see and try different makes and models of cars…read more However, they will NEVER see a dime from me or anyone I can spread the word to because of the rude and sexist sales person we dealt with the first time we went in. We had an appointment to browse, and were assigned to Mahanth Kommireddy. When he came up to us, he shook my hand, introduced himself to me, AND THEN COMPLETELY IGNORED MY WIFE. We almost walked out right there, but wanted to test drive a car so we bit our tongues. Even once we went to his desk, he still did not acknowledge her at all. If this is how he treats wives of potential customers, I'm sure this isn't the first and won't be the last time he cost you business. I ended up doing the whole sit through the dealer nightmare that you guys are supposed to be a better alternative to because I refuse to reward such awful behavior.

    Spates - truckdealers - Updated June 2026

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